Beresfords
4.9/5, 3201 reviews
95% recommended
97% lettings valuation accuracy
97% lettings fee satisfaction
Independent property professionals since 1968.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 97% 97% £350 £6,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
554 20 890 61 896 30 577 26 126 21
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Great service, especially Jack. Always helpfu......”

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Jan 22,2024
Minithumbup
Jack
By: 'Paul'
Jan 22,2024
0 people found
this helpful
Great service, especially Jack. Always helpful, friendly and efficient. Would highly recommend....
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“Exceptional management by the beresfords tea......”

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Jan 22,2024
Minithumbup
Amy
Lauren
By: 'Jane'
Jan 22,2024
2 people found
this helpful
Exceptional management by the beresfords team, can always speak to someone if there are any problems and they are always prompt to help...
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Was this helpful? Yes
By: Christopher Dutton, MARLA - Area Director - Reside
Feb 05, 2024
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Jane Thank you for your recent review and 5-star rating. It was great to hear our prompt and accessible assistance has met your expectations and we hope to continue our business relationship going forward. ...

“electricity is off -2 cold...”

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Jan 20,2024
Minithumbdown
By: 'Janaína'
Jan 20,2024
0 people found
this helpful
We are without power and went to the agency to ask for help because the electricity was out of order and there was no way to recharge it. they simply said it was our problem. We are on the second day in the cold without ...
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Was this helpful? Yes
By: Ryan Spong - Area Lettings Director
Jan 27, 2024
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Dear Janaina, We genuinely appreciate you taking the time to share your concerns with us, and we apologise for any frustration or inconvenience you may have experienced. After investigating the matter thoroughly and consulting with the relevant members of our team, we'd like to provide a more detailed response to address your specific situation. When you first moved into the property, it was communicated that the meters operated on a fob system, where it becomes the responsibility of the r ...

“We are very happy with service provided so fa......”

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Jan 19,2024
Minithumbup
Gabby
By: 'Katie Fisk'
Jan 19,2024
0 people found
this helpful
We are very happy with service provided so far with the Chelmsford Branch. Keeping us regularly informed about the property and potential renters. We would particularly like to mention Gabby Giedraite who I can not fault and am so happy to be representing/managing us ...
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Was this helpful? Yes
By: Christopher Dutton, MARLA - Area Director - Reside
Feb 05, 2024
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Katie I was thrilled to hear about your positive experience with our Chelmsford lettings office and thank you for highlighting Gabby's exceptional service. it's great to know she kept you well informed and we look forward to working with you in the future. ...

“I’ve been working with Sam for the last 14 mo......”

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Jan 19,2024
Minithumbup
Samantha
By: 'Steve'
Jan 19,2024
0 people found
this helpful
I’ve been working with Sam for the last 14 months or so and I have found her to be friendly, extremely well organised and efficient at her position. It’s been a pleasure working with her and look forward to doing so in the future. ...
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Was this helpful? Yes
By: Ryan Spong - Area Lettings Director
Jan 20, 2024
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Dear Steve, Thank you for your wonderful feedback! We're delighted to hear that Sam's friendliness, exceptional organizational skills, and efficiency have made your experience enjoyable. We appreciate your collaboration over the last 14 months and eagerly anticipate continued success working together in the future. Regards Ryan Spong - Area Lettings Director ...

“First class service...”

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Jan 19,2024
Minithumbup
Eleanor
By: 'Jodie'
Jan 19,2024
0 people found
this helpful
Eleanor went above and beyond when selling my house. Nothing was too much trouble, she was so helpful and kept me in the loop at all times. I would absolutely recommend using Eleanor!...
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“Gabby was excellent...”

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Jan 18,2024
Minithumbup
Gabby
By: 'James Fisk'
Jan 18,2024
0 people found
this helpful
We dealt with Gabby from the Chelmsford. She was very helpful and kept us up to date regarding viewings and feed back on our property. Super nice person and very easy to talk to....
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Was this helpful? Yes
By: Christopher Dutton, MARLA - Area Director - Reside
Feb 05, 2024
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James Thank you for your kind words about Gabby and our lettings team at Chelmsford. It's fantastic to hear that she provided helpful and timely updates on property viewings and I am delighted that this made your experience a positive one. Should you have any further questions or need further assistance, please do not hesitate to reach out. ...

“Great so far. Communication and effectiveness......”

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Jan 17,2024
Minithumbup
Eleanor
Danny
By: 'David'
Jan 17,2024
0 people found
this helpful
Great so far. Communication and effectiveness has been top notch. Particularly dealt with Eleanor & Danny, both have been great through the process....
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Was this helpful? Yes
By: Ryan Spong - Area Lettings Director
Jan 20, 2024
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Dear David, Thank you for your review - We're glad to hear you've had a great experience with the Witham branch, in particular Danny & Eleanor. If we can be of further service, please do get in touch. Regards Ryan Spong - Area Lettings Director ...

“Excellent Service. I always find Beresfords i......”

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Jan 15,2024
Minithumbup
Debby
Joe
By: 'Mark'
Jan 15,2024
0 people found
this helpful
Excellent Service. I always find Beresfords in Braintree to be super helpful. My situation means that I'm in frequent & regular contact with Debby, Joe, Jack & Christine. They are always polite, professional & friendly to deal with. They've always guided me in the right direction, ensuring a ...
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Was this helpful? Yes
By: Ryan Spong
Jan 20, 2024
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Dear Mark, Thank you for taking the time to share your positive experience with our Braintree team. We're thrilled to hear that Debby, Joe, Jack, and Christine have consistently provided you with excellent service, being both helpful and professional. We truly appreciate your kind words and look forward to continuing to assist you in any way we can. Regards Ryan Spong - Area Lettings Director ...

“Thank you...”

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Jan 12,2024
Minithumbup
Paul
By: 'Julie'
Jan 12,2024
0 people found
this helpful
Thank you to Paul, Carly and Hollie who have been brilliant in selling my mother’s property. They dealt with all the viewings and made the whole process less stressful....
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“I sold my property using Beresfords...”

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Jan 11,2024
Minithumbup
Charlotte
By: 'Peter Hammond'
Jan 11,2024
5 people found
this helpful
I sold my property using Beresfords and found the staff to be extremely competent and helpful. I dealt with various individuals all of whom gave me time and positive attention although I mainly dealt with Charlotte who gave me extremely useful and positive advice. I ...
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“All good. I was on a tight schedule and Beres......”

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Jan 11,2024
Minithumbup
Holly
By: 'Luke'
Jan 11,2024
0 people found
this helpful
All good. I was on a tight schedule and Beresfords managed to deliver without any issues or delays. Would recommend....
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Was this helpful? Yes
By: Ryan Spong - Area Lettings Director
Jan 20, 2024
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Dear Luke, We're thrilled to hear that we could meet your tight schedule seamlessly with no issues or delays; thank you for your recommendation! Regards Ryan Spong - Area Lettings Director ...

“We have recently had some issues with the boi......”

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Jan 11,2024
Minithumbup
By: 'Danielle'
Jan 11,2024
0 people found
this helpful
We have recently had some issues with the boiler at our property. I contacted Karen A and she has been amazing. She has stayed in regular contact and updated us every step of the way! The problem is now resolved and we appreciate all her ...
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Was this helpful? Yes
By: Christopher Dutton, MARLA - Area Director - Reside
Feb 05, 2024
View all comments (1)
Danielle Thank you for taking the time to share your positive experience. I was thrilled to read that Karen provided an excellent service when you encountered issues with your boiler. It is great to hear that the problem is now resolved. Please don't hesitate to reach out again in the future. Thank you for choosing Beresfords. ...

“Outstanding Service !...”

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Jan 09,2024
Minithumbup
Charlotte
Rachael
By: 'Gary'
Jan 09,2024
6 people found
this helpful
Berefords go above and beyond to help even when its not necessarily part of their remit....
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“Selling a property is more complex than you m......”

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Jan 09,2024
Minithumbup
Charlotte
By: 'Nigel'
Jan 09,2024
6 people found
this helpful
Selling a property is more complex than you might think. Every sale will have its issues in terms of delays and we found that our contact, Charlotte Micallef, is experienced in these matters and resolved issues before they became a problem. We found her honest ...
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“Whilst the sale of the property was fairly co......”

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Jan 08,2024
Minithumbup
Kirstie
Paul
By: 'Geoff Parsons'
Jan 08,2024
0 people found
this helpful
Whilst the sale of the property was fairly complicated Beresfords managed the whole thing extremely well. I was very impressed with the level of contact and regular updates as to the latest position. Towards the nearing of exchange and completion, this was manage very well ...
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“Beresford services was lovely. Charlie was ve......”

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Jan 08,2024
Minithumbup
By: 'Adedayo'
Jan 08,2024
0 people found
this helpful
Beresford services was lovely. Charlie was very warm and always happy to render assistance. Well done Beresford team...
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Was this helpful? Yes
By: Christopher Dutton, MARLA - Area Director - Reside
Feb 05, 2024
View all comments (1)
Adedayo Thank you for your kind words about Beresfords' service, especially the warm, helpful assistance provided by Charlie. I was thrilled to read about your positive experience and I will make sure I pass on your commendation to the entire lettings team. We wish you all the best in your new home. ...

“Great service, kept us updated all through th......”

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Jan 08,2024
Minithumbup
By: 'Greg'
Jan 08,2024
0 people found
this helpful
Great service, kept us updated all through the exchange and completion process....
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“Outstanding staff member. Wendy Ellis...”

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Jan 07,2024
Minithumbup
Wendy
Jack
By: 'Christine Morris'
Jan 07,2024
0 people found
this helpful
Our move was protracted and difficult through no fault of Beresfords. Throughout Wendy Ellis was outstanding with her patience and good humour, she kept us fully informed at all stages and made the transaction as easy as she could. I could not rate her more ...
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“Problem solver...”

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Jan 05,2024
Minithumbup
Samantha
By: 'John'
Jan 05,2024
0 people found
this helpful
I have had a few maintenance issues with my property this year and Samantha Robinson has had the unfortunate task of reporting them to me. However, she has always done this with a sympathetic approach, especially with regard to the cost involved and where I ...
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Was this helpful? Yes
By: Ryan Spong - Area Lettings Director
Jan 20, 2024
View all comments (1)
Dear John, Thank you so much for sharing your experience with us. We're delighted to hear that despite the maintenance challenges, Sam has consistently provided you with clear and sympathetic communication, making the decision-making process easier for you. Sam's warm and friendly approach, coupled with her excellent problem-solving skills, truly sets her apart. We appreciate your positive feedback and look forward to continuing to provide you with excellent service. Regards Ryan Spon ...

“Charlotte was brilliant right the way through......”

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Jan 04,2024
Minithumbup
Charlotte
Rachael
By: 'James'
Jan 04,2024
6 people found
this helpful
Charlotte was brilliant right the way through the process. Always on hand to answer any questions and acted with the upmost integrity....
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“Great Estate Agents...”

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Dec 27,2023
Minithumbup
Robert
Kirstie
By: 'BG'
Dec 27,2023
0 people found
this helpful
Thank You to Rob, Kirstie and the rest of the team for all your help and support in finally getting us into our lovely new house. This really wouldn’t have happened without all your hard work and dedication to getting it all through by ...
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“Comprehensive and friendly service from all a......”

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Dec 22,2023
Minithumbup
By: 'Nicky'
Dec 22,2023
0 people found
this helpful
Comprehensive and friendly service from all at the Writtle office. The sale progressed as smoothly as we could have hoped with an early completion date accomplished...
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“Thank you to Jack for helping us purchase a p......”

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Dec 22,2023
Minithumbup
Jack
By: 'Annie'
Dec 22,2023
0 people found
this helpful
Thank you to Jack for helping us purchase a property in Shenfield. He was really accommodating with letting us see/ measure the property and helped with regular updates on the transaction. The conveyancing process was longer than anticipated due to hold ups with the bottom ...
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“Great team at Beresfords Braintree. The staff......”

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Dec 21,2023
Minithumbup
Debby
By: 'Lena Perry'
Dec 21,2023
0 people found
this helpful
Great team at Beresfords Braintree. The staff are responsive, professional and knowledgeable. It's been good doing business. Thanks, Debby,Christine, Joe and Jack....
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“Professional and experienced staffGood commu......”

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Dec 21,2023
Minithumbup
Tessa
By: 'Aina'
Dec 21,2023
0 people found
this helpful
Professional and experienced staff Good communication Quick process of letting the property that I chose...
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Was this helpful? Yes
By: Ryan Spong - Area Lettings Director
Jan 20, 2024
View all comments (1)
Dear Aina, Thank you for your kind review! We're delighted to hear that the team at our Colchester branch provided you with a quick and smooth process for letting the property. We wish you all the best in your new home. Regards Ryan Spong - Area Lettings Director ...

“Amazing service from Braintree!...”

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Dec 20,2023
Minithumbup
Joe
Debby
By: 'Peter Rickard'
Dec 20,2023
0 people found
this helpful
A quick, painless and easy process. Through using Beresfords, I found the next chapter of life in the easiest way possible. The team at Braintree including Jack, Joe and Debby, could only offer the utmost of kindness and politeness. A special thanks to Jack in ...
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By: Ryan Spong - Area Lettings Director
Dec 30, 2023
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Dear Peter, Thank you for taking the time to leave such a nice review for our team in Braintree. It's great to hear that you had a really positive experience and we hope you enjoy your time in your new home. Regards Ryan Spong - Area Lettings Director ...

“Thanks to Nic, Neil and Sam at Beresf......”

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Dec 19,2023
Minithumbup
Nic
By: 'JS South Woodham Ferrers'
Dec 19,2023
0 people found
this helpful
Sincere thanks to Nic, Neil and Sam at Beresfords, Maldon for their help getting the sale of our property over the line shortly before Christmas 2023. In a period made difficult by rising interest rates it is much appreciated....
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“The sales team were very professional and hel......”

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Dec 18,2023
Minithumbup
Paul
By: 'Gurdev Singh'
Dec 18,2023
0 people found
this helpful
The sales team were very professional and helpful. Cooperative easily available for guidance and communications....
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“Farran is amazing, we cannot thank her enough......”

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Dec 18,2023
Minithumbup
Farran
Freja
By: 'Natalie'
Dec 18,2023
0 people found
this helpful
Farran is amazing, we cannot thank her enough for her support whilst buying our new property. All of the staff we had contact with were professional, friendly and supportive throughout. Thank you so much, you made a stressful process easier....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

https://www.beresfords.co.uk/complaints-procedures/
Last updated at 3:41 PM 27/06/2019 by allAgents

Awards won by Beresfords

Regional Awards won by Beresfords

Individual Branch Awards

Upminster, RM14

Romford, RM3

Maldon, CM9

Hornchurch, RM11

Great Dunmow, CM6

Colchester, CO1

Chelmsford, CM1

Chelmsford, CM1

Brentwood, CM14

Braintree, CM7

Billericay, CM12

Witham, CM8

Brentwood, CM15

Romford, RM2

Ingatestone, CM4

Ingatestone, CM4



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Beresfords