98% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
88% lettings fee satisfaction
Cantell & Co was established with one aim in mind; to put the client at the centre of our business. We have built our agency with values that are underpinned by integrity. We chose a keystone as our logo because it embodies our structural honesty. We are a privately owned estate ...
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Cantell & Co was established with one aim in mind; to put the client at the centre of our business. We have built our agency with values that are underpinned by integrity. We chose a keystone as our logo because it embodies our structural honesty. We are a privately owned estate agency and deliver a professional service but in a personal way. While our experiences reflect decades of real, local knowledge and an in-depth understanding of the broader sector, it is our passion for people and property that motivates us. We listen. We never presume.
Latest Reviews
View all Reviews 137
8th Dec 2023
reviewed by 'Anikó'
25th Sep 2023
reviewed by 'Robert'
30th Aug 2023
reviewed by 'Kelly'
24th Apr 2023
reviewed by 'Harrison'
20th Apr 2023
reviewed by 'Alan'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 98% | £165,000 | £2,750,000 |
| Lettings | 100% | 88% | £1,450 | £3,750 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 0 | 8 | 0 | 65 | 1 | 54 | 0 | 6 | 0 |
Areas covered
- TW10
- SW7
- TW9
- SW10
- SW14
- SW15
- TW1
- SW11
- SW6
Address
11-13 Worple Way
Richmond
Greater London
TW10 6DG
0208 940 7373
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Aug 12,2018
Aug 12,2018
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My husband and I immediately felt assured with the professionalism and integrity in which Anissa and the rest of the team managed the sale of our house from start to finish. They were supportive and helpful through out the whole process, would most certainly recommend....
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Aug 11,2018
Aug 11,2018
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Having originally listed with another agent and unhappy with progress, I moved to Cantell & Co and saw immediate results. Their professional photographer showed my property in a better light. They sweated the details. They drew on their impressive local network.
Having gone months without a ...
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Comment on agent fees
Happy with fees. Their value to the transaction exceeded their fees.
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Jun 22,2018
Jun 22,2018
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Having dealt with numerous property agents over the years both personally and professionally, I can assure you that David and Anissa are in a deferent league. The service is professional, personable and as an independent agency they really do put clients at the centre of ...
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Jun 19,2018
Jun 19,2018
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We used Cantell & Co for the sale of our property due to their fast growing reputation for professionalism and expert knowledge in our area. They did not disappoint on any level and were absolutely fantastic, positive and proactive from beginning to end with a sale ...
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Jun 18,2018
Jun 18,2018
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I had the pleasure of dealing with all three agents at the office, who demonstrated their complete knowledge of the area's market and human behaviour when buying and selling properties. I found their advice and candour invaluable....
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Comment on agent fees
I believe the fees are more than reasonable for the area, especially so when considering their expertise and one-to-one relationships.
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Jun 08,2018
Jun 08,2018
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1. Understanding the constraints on the seller - after two days of intensive viewings I had viewing fatigue and didn't want to agree to a one-off viewing - was it worth the hassle? Anissa persuaded me that I didn't have to have a pristine house to ...
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Comment on agent fees
competitive
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May 23,2018
May 23,2018
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Moving home is stressful and the logistics are a bit of a pain. The team at Cantell smoothly project managed the process being fair, candid and objective with all parties. My experience of their transparency and integrity leads me to be to highly recommend them ...
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May 11,2018
May 11,2018
1
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Thank you to Mandy and the team for a wonderful 18 months renting in Richmond. Mandy was so helpful during our time there and was so efficient with the very few problems we encountered. I have had a lot of experience with letting agencies in the ...
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May 12, 2018
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Thank you ES, it really was a pleasure having you as a tenant. Good luck with your new adventure x ...
May 06,2018
May 06,2018
1
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The Cantells recently sold our house at a good price in a tough market. We chose them for their straightforward and friendly attitude and personal care and attention, a lovely contrast from some of the bigger chain agents where we felt very much like just ...
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Comment on agent fees
Comparable with others
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Apr 05,2018
Apr 05,2018
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We recently used Cantell & Co for the sale of our home. They were fantastic from start to finish. During our first meeting, Anissa was very honest about the state of the market and set our expectations on a reasonable sale value. Anissa, David and Russell ...
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Comment on agent fees
Fair fees
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Mar 04,2018
Mar 04,2018
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I have bought and sold many properties in London - this time I was fortuitously introduced to Cantell - they gave faultless service, I couldn't recommend them more highly....
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Good
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Mar 02,2018
Mar 02,2018
1
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there are not enough words to describe the professionalism of Cantell and Co. We exchanged and completed on the sale of our house within two weeks. Cantell only had our property for two weeks earlier. Other agents had been v unsuccessful in marketing our property. ...
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Good
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Mar 02,2018
Mar 02,2018
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Had a great experience dealing with Cantell, have dealt with many agents during my search and by far Cantell were the best. David and Russell were very helpful, honest and always ready to get out of their way to cater for any requirements. I strongly ...
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Feb 03,2018
Feb 03,2018
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I have just succeeded in selling my flat, an event that has had its ups and downs! Throughout David, Anissa and Russell were fantastic, without doubt the best estate agents I have ever used. They were honest, positive, and incredibly helpful whenever the need arose. ...
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Comment on agent fees
Their fees were very very reasonable
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Feb 01,2018
Feb 01,2018
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Anissa and David are a pleasure to work with. They're friendly, honest, and kind. A really refreshing change from other property agencies and agents. They would my first choice if I ever wanted to buy, sell, or let out my property....
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Comment on agent fees
As I was a buyer, I did not pay fees. However I've had conversations with both Anissa and Dave since 2014 when I first called them. So I feel I've received lots of good info and advice for free!
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Oct 11,2017
Oct 11,2017
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Anissa and David are exactly what you want from an agent. Smart, knowledgeable, realistic yet driven. The way they pushed to deliver a sale on our house, briskly, but at the right price, was very, very impressive. I cannot recommend them highly enough....
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Oct 01,2017
Oct 01,2017
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David and Anissa really do provide a five star service - one that is personable, knowledgeable, reliable and importantly without pressure. We really were very appreciative of how considerate both were when arranging viewings on our property - we knew that it wouldn't be easy ...
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Comment on agent fees
Reasonable
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Sep 06,2017
Sep 06,2017
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As first time buyers we have recently completed on our first property using Cantell & Co.
Every aspect of the service provided by both David and Anissa was smooth, professional and on-point.
As most reading this will understand, the absence of direct 1-1 contact between both ...
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Good
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Aug 16,2017
Aug 16,2017
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David and Anissa provided a flawless service from start to finish. We spoke to all other local estate agents and Cantell and Co stood out as the company that had a genuine interest in marketing and selling the property. We were kept up to date ...
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Aug 10,2017
Aug 10,2017
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We recently bought a flat where David was acting for the seller. David was very professional - timely responses to queries, no constant hassling (as you would normally expect from other estate agents) and the purchase process went by swiftly and with minimal fuss. We ...
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NA
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Jul 18,2017
Jul 18,2017
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Anissa and David acted for us on the sale of our house. Throughout the whole process it felt like they were fully engaged and whenever we wanted to talk through some aspect of the viewings or the offers received they always had as much time ...
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Comment on agent fees
Good.
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Jul 16,2017
Jul 16,2017
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We met David Cantell few years ago when we were looking for our first home in Richmond. Although we didn't end up buying a property through him, we were really impressed by his honesty and level of service. We knew since the moment we decided ...
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Comment on agent fees
Comparable to other agencies
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Jul 15,2017
Jul 15,2017
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The Cantell Team are at the top of their game and happily it shows.
They have sold 2 of my houses and i could not be more pleased with the results.
Their professionalism, knowledge and energy shone through making a possible stressful experience a complete delight!
...
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Comment on agent fees
Very fair
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Jul 15,2017
Jul 15,2017
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My partner and I recently bought a property recommended to us by David. We found him to be excellent and head and shoulders above all of the other agents we had dealings with. He took time to get to know us and our requirements and ...
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Jun 22,2017
Jun 22,2017
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Amazing service with really amazing people who genuinely care that you enjoy your new home as much as we have. They have helped us in every shape and form and have become people who we wish too continue to be our friends. They new seconds ...
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Jun 10,2017
Jun 10,2017
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Anissa was amazing to deal with - we happened to pop into the estate agents and she took the time to show us some properties even though we weren't booked in. One of the properties we ended up buying! Anissa recommended a brilliant solicitor and ...
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Apr 28,2017
Apr 28,2017
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Anissa and David offer the perfect combination of professionalism and warmth. They also recommended a conveyancer and mortgage broker who were equally skilled. We will certainly be using Cantell & Co. for our next purchase - I could not recommend them more....
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Apr 28,2017
Apr 28,2017
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We had a great experience selling our house through Anissa and David and would wholeheartedly recommend them. They were friendly, communicative and above all effective throughout the entire process. This was essential to helping us deal with the inevitable little hiccups along the way. They ...
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Apr 26,2017
Apr 26,2017
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What a professional service! Both David and Anissa expertly guided us and the vendor through the transaction and kept the deal on track (despite many obstacles being put in our way!).
We honestly feel that any other agent would not have coped or helped as ...
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Comment on agent fees
N/A as I was the purchaser
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Apr 04,2017
Apr 04,2017
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I hav bought a house marketed by this agency. Of course we were not their client, but they proved most helpful to us and smoothed the process to a swift conclusion to the satisfaction of seller and buyer, with valuable advice also about local services ...
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Comment on agent fees
Not relevant here
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David
(87)
Anissa
(79)
Russell Smith
(11)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We have a standard in house complaints proceedure
https://www.cantellandco.com/wp-content/uploads/2021/08/Complaints-Procedure.pdf
Last updated at 11:29 AM 08/04/2024 by allAgents
https://www.cantellandco.com/wp-content/uploads/2021/08/Complaints-Procedure.pdf
Best Estate Agent in TW10 
