Cheffins
4.9/5, 720 reviews
95% recommended
95% sales valuation accuracy
98% sales fee satisfaction
93% lettings valuation accuracy
98% lettings fee satisfaction
Founded in 1825, Cheffins is one of the oldest and best known firms of Estate Agents in the mid-Anglia region. We are a progressive and thriving partnership with our headquarters in Cambridge and a network of offices in Saffron Walden, Newmarket, Ely, Haverhill and The London Office in St James’s ... show more Founded in 1825, Cheffins is one of the oldest and best known firms of Estate Agents in the mid-Anglia region. We are a progressive and thriving partnership with our headquarters in Cambridge and a network of offices in Saffron Walden, Newmarket, Ely, Haverhill and The London Office in St James’s Place. Cheffins also provides a unique and innovative approach to marketing coupled with our friendly and professional team achieving exceptional results for our clients.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 98% £116,000 £7,500,000
Lettings 93% 98% £525 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
70 5 187 11 281 9 129 3 15 10
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“We have found all the staff so helpful, kind ......”

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Jul 16,2023
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Sophie
Helen Pettit
By: 'Ina'
Jul 16,2023
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We have found all the staff so helpful, kind and polite so far. Especially Sophie and Helen, they've responded to our needs quickly and efficiently and they've been really friendly....
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By: Marketing
Jul 19, 2023
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Thank you for your 5* review and for mentioning Helen and Sophie from our Cambridge Lettings team. ...

“Vanilla was great help, great worker and very......”

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Jul 13,2023
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Vanilla
By: 'Katie'
Jul 13,2023
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Vanilla was great help, great worker and very genuine. Always there when needed with quick replies and was fair between tenant and landlord. I was renting with cheffins for two years and she was always very helpful....
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Jul 14, 2023
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Thank you for leaving a 5* review for our Lettings team in Cambridge. ...

“We were helped by Sophie in finding a home. S......”

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Jul 13,2023
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Sophie
By: 'Paul'
Jul 13,2023
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We were helped by Sophie in finding a home. She was extremely responsive at all times, suggesting new properties during our search, organising viewings quickly, and guiding us through all the necessary paperwork. A real professional that made finding an apartment as straightforward as it ...
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Jul 14, 2023
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“Renting was a quick and smooth process...”

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Jul 13,2023
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Sophie
By: 'Valeria'
Jul 13,2023
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Very positive experience as a tenant with Cheffins, and especially with Sophie. My partner and I got a reply about our application very quickly, the day after the viewing. Then Sophie guided us through the paperwork and made everything quick, smooth and clear....
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Jul 14, 2023
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Thank you for your 5* review. Good luck in your new home. ...

“Entire process handled effectively and profes......”

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Jul 11,2023
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Max
By: 'Conor'
Jul 11,2023
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Entire process handled effectively and professionally. Max kept me informed throughout the process and everything from viewing the property to key handover was easy....
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Jul 14, 2023
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Thank you for taking the time to leave a 5* review and for mentioning Max Ross in our Haverhill team. We really appreciate the feedback. ...

“Satisfied tenant...”

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Jul 07,2023
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Angie
By: 'Raquel Manzano'
Jul 07,2023
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We rented an old house with Cheffins for 2 years. We were extremely lucky to get Angie German as our agent and she solved every issue and query swiftly and smoothly. She was the best agent we had after almost 7 years living in Cambridge and trying 2 ...
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Jul 10, 2023
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Thank you very much for your 5* review and rave report on Angie German in our Lettings team. ...

“Thank you to the whole Cheffins Haverhill tea......”

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Jun 30,2023
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Max
Christina
By: 'Alina Dinulescu'
Jun 30,2023
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Thank you to the whole Cheffins Haverhill team who helped me in the process of renting house. Moreover, special thanks to Max Ross for his proactive approach to scheduling viewings and coordinating with landlords was outstanding. His promptness and efficiency in responding to my inquiries ...
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Jul 05, 2023
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Thank you so much for your 5* review and glowing reference for Max Ross in our Haverhill office. ...

“I would like to say a massive 'thank you' to ......”

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Jun 19,2023
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Sarah
By: 'Bruno Sebatware'
Jun 19,2023
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I would like to say a massive 'thank you' to Sarah Facey for how enjoyable she has made this experience which at times can feel very frustrating and taxing. In addition, her joyful and down-to-earth personality was very refreshing. More than not, when viewing a ...
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Jun 27, 2023
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Thank you so much for your glowing 5* review. We really appreciate the feedback. ...

“A thoroughly disappointing and Indifferent le......”

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Jun 14,2023
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By: 'Disappointing'
Jun 14,2023
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A thoroughly disappointing and Indifferent level of service with poor communication. We were mostly left in the dark....
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Jun 14, 2023
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We're sorry that you are disappointed with the service. We woudl be grateful if you could make us aware of the cirumstances that led you to leave this review by emailing us at [email protected] ...

“Max was very helpful start to finish and was ......”

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Jun 13,2023
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Max
By: 'Daniel'
Jun 13,2023
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Max was very helpful start to finish and was always able to answer any questions I had. Was a very pleasant experience and would highly recommend Cheffins....
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Jun 14, 2023
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Thank you for your 5* review and for mentioning how helpful Max was. We wish you well in your new home. ...

“Outstanding service, Max was very helpful thr......”

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Jun 07,2023
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Max
By: 'Clare'
Jun 07,2023
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Outstanding service, Max was very helpful throughout, thankyou Max for bringing my family back together...
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Jun 08, 2023
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Thank you for your 5* review. We will pass this on to Max. ...

“Highly recommend it...”

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May 24,2023
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Helen Pettit
By: 'Christos Karametos'
May 24,2023
1 people found
this helpful
I've been with Cheffins the last two years and I can't find anything negative to say. In my first flat, which I rented through this agency, all the staff had been very helpful and every issue I had with the flat resolved straight away . Even ...
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May 24, 2023
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Thank you for your 5* review and for your comments. Our team really appreciate the feedback. ...

“Kept me informed frequently and were easy to ......”

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May 24,2023
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Andrew
Caroline Ashman
By: 'June Lewis'
May 24,2023
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Kept me informed frequently and were easy to deal with. Lovely friendly staff. Very good service from start to finish...
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May 30, 2023
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Thank you for your lovely 5* review for our team in Haverhill. ...

“Good service and communication every step of ......”

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May 19,2023
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Bruce
By: 'Scott'
May 19,2023
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Good service and communication every step of the way. The initial property appraisal done by Bruce King which was thorough, honest and insightful. Very good advice given. Once the sales process was underway there was a very helpful sales team. Was selling an empty property ...
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May 24, 2023
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Thank you for your 5* review for our team in Saffron Walden. ...

“Sorted out promptly and effeciently any issue......”

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May 19,2023
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By: 'Elli'
May 19,2023
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Sorted out promptly and effeciently any issues with the property. Very polite, professional and provided regular updates. Very good property manager....
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May 19, 2023
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Thank you for your 5* review for our lettings team in Saffron Walden. We appreciate the feedback and you taking the time to do this for us. ...

“An awful experience...”

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May 18,2023
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By: 'Ami'
May 18,2023
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As a letting agent, I have had a terrible experience that I hope no one else has to go through. The last 3.5 years have been awful for me and my children. I was left with no heating or hot water in December 2021 for 3 weeks until ...
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By: Ami
Dec 03, 2023
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Unfortunately on being asked to review how things have been, being completely honest nothing has improved in respect of things being sorted. Raised the leaking gutters around Easter time, still not fixed, had two tenancy checks this year and various issues always seem to be noted, such as damp issues with windows needing to resealed, taps that constantly leak, most recently damp rendering, crumbling walls, moss roof blocking drains and gutters. ...

“Excellent, friendly & professional service fr......”

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May 17,2023
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By: 'Catherine'
May 17,2023
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Excellent, friendly & professional service from Dan Driver at Cheffins Ely. He helped us find our dream home & helped make the process less stressful by communicating regularly with us & dealing with any issues promptly. I would definitely recommend....
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May 18, 2023
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Thank you for your 5* review. We will pass this feedback on to Dan in our Ely sales team. ...

“Rented an apartment managed by cheffins for 2......”

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May 06,2023
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Helen Pettit
By: 'Rahul Bhatia'
May 06,2023
0 people found
this helpful
Rented an apartment managed by cheffins for 2 years. Helen took care of everything from very first day when we moved in. For any issues we faced during our stay, Helen solved within few days. I highly recommend Cheffins....
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May 10, 2023
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Thank you for your 5* review. ...

“Cheffins was my agent when I was a tenant. Because ......”

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Apr 28,2023
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Angie
By: 'Jan'
Apr 28,2023
0 people found
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Cheffins was my agent when I was a tenant. Because of their excellent service - effective, efficient, and helpful, I asked Cheffins to manage my properties when I became a landlord. Like before, they gave me the best service I could ask for. I want ...
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May 05, 2023
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Thank you very much for this glowing 5* review. We will pass this on to Angie. ...

“I have had a lovely experience with Cheffins!......”

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Apr 26,2023
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Sarah
By: 'Simran'
Apr 26,2023
1 people found
this helpful
I have had a lovely experience with Cheffins! I wanted to personally thank Sarah Facey for all her help and quick responses....
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Apr 27, 2023
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Thank you for leaving a 5* review. We're delighted that you were happy with the customer service from our team in Saffron Walden, particularly Sarah. ...

“The best estate agents we’ve dealt with......”

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Apr 21,2023
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By: 'Jemma'
Apr 21,2023
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The best estate agents we’ve dealt with in the current competitive renting market! Sarah was beyond helpful and her honesty, kindness and professionalism didn’t go unnoticed. Thank you again!...
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Apr 26, 2023
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Thank you for leaving a 5* review for Sarah from our lettings team in Saffron Walden. We really appreciate you taking the time to do this. Good luck in your new home. ...

“Great Service...”

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Apr 03,2023
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Richard
By: 'Charlotte'
Apr 03,2023
0 people found
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Mia and Richard were communicative and helpful throughout the process, we were under time pressure to secure a purchase so they came out to do the valuation and get our property on the market quickly. Great service would recommend....
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Apr 04, 2023
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Thank you for leaving a 5* review for our Cambridge team. We really appreciate you taking the time to do this. ...

“Super great property management for tenants...”

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Apr 01,2023
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Angie
By: 'Seungmin'
Apr 01,2023
0 people found
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For the past 7 years, as tenants, I and my wife were really satisfied with the property management by Cheffins at Cambridge. Angie German, my property manager, always responded to my request in kind, professional, and prompt manners. She also mediated my communication with the landlord ...
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Apr 04, 2023
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Thank you so much for your 5* review and for your comments about Anglie. We will pass this back to her. ...

“Always understanding with all the difficultie......”

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Mar 30,2023
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By: 'peter'
Mar 30,2023
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Always understanding with all the difficulties a hiccup with the billing but sorted Dan had to take extreme hassle from my buyer but coped with it...
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Mar 31, 2023
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Thank you for taking the time to leave us a review. ...

“Dan has been very helpful and kind, he kept ......”

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Mar 27,2023
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By: 'Samantha'
Mar 27,2023
0 people found
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Dan has been very helpful and kind, he kept me updated on my recent purchace and always avaliable to help if I had any questions or queries....
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Mar 29, 2023
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Thank you for taking the time to leave a 5* review and for mentioning how helpful Dan Driver has been. We appreciate the feedback. ...

“Professional Team...”

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Mar 27,2023
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By: 'Andrew'
Mar 27,2023
0 people found
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Cheffins were very professional, proactive and communicative at all stages of the process meaning that the sale progressed as smoothly as possible....
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Mar 29, 2023
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Thank you for the 5* review. We appreciate you taking the time to do this. ...

“Definitely recommend the Haverhill team ....”

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Mar 16,2023
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Andrew
Caroline Ashman
By: 'Mandy'
Mar 16,2023
0 people found
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We’ve now used Cheffins a few times and would definitely use them again. Caroline is always very helpful and feeds back and chases when it’s needed. Andy is great too having found our buyers working towards their needs and ours. I felt they ...
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Mar 29, 2023
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Thank you for the 5* review. We really appreciate the feedback. ...

“All staff were warm and kind. They did everyt......”

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Mar 13,2023
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Ryan
Caroline Ashman
By: 'Vendor'
Mar 13,2023
0 people found
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All staff were warm and kind. They did everything asked of them and more. I felt they were there for me....
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Mar 29, 2023
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Thank you for taking the time to leave a 5* review for our Haverhill team. ...

“Cheffins were great from the moment we decide......”

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Mar 11,2023
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Ryan
Caroline Ashman
By: 'Natalie'
Mar 11,2023
0 people found
this helpful
Cheffins were great from the moment we decided to put our property on the market with them through to selling. Ryan was quick to come and take photos of our flat, get our listing up and get us viewings right off the bat. Once we ...
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Mar 29, 2023
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Thank you so much for this review. We appreciate you taking the time to do this for us. Good luck in your new home. ...

“The team at Cheffins Saffron Walden are Alway......”

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Mar 05,2023
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Laura
By: 'Stuart'
Mar 05,2023
0 people found
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The team at Cheffins Saffron Walden are Always professional and helpful. We have worked with them for over 7 years on sales/purchase and now letting our house....
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Mar 06, 2023
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