100% sales valuation accuracy
100% sales fee satisfaction
84% lettings valuation accuracy
96% lettings fee satisfaction
Welcome to the Express Letting Agency. Whether you are a landlord or tenant, we provide an advanced, modern and pro-active solution to the many problems that have plagued the Lettings industry. At Express Letting Agency we offer our landlords a range of services, from let only to fully managed packages, ...
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Welcome to the Express Letting Agency. Whether you are a landlord or tenant, we provide an advanced, modern and pro-active solution to the many problems that have plagued the Lettings industry.
At Express Letting Agency we offer our landlords a range of services, from let only to fully managed packages, giving you the peace of mind that means you can carry on with your day to day life, safe in the knowledge that there is a hugely efficient team working on your behalf.
For tenants, we aim to make the search for and acquisition of your new home as easy and hassle free as possible. For the duration of your tenancy we aim to deal with any issues that arise as quickly and effectively as you would expect.
To find out more, please call one of our friendly advisors now on 0800 285 1401
At Express Letting Agency we offer our landlords a range of services, from let only to fully managed packages, giving you the peace of mind that means you can carry on with your day to day life, safe in the knowledge that there is a hugely efficient team working on your behalf.
For tenants, we aim to make the search for and acquisition of your new home as easy and hassle free as possible. For the duration of your tenancy we aim to deal with any issues that arise as quickly and effectively as you would expect.
To find out more, please call one of our friendly advisors now on 0800 285 1401
Latest Reviews
View all Reviews 57
13th Jun 2018
reviewed by 'Vonbob'
30th Mar 2018
reviewed by 'Matt'
12th Jul 2017
reviewed by 'Daniel'
12th Oct 2016
reviewed by 'Laura'
26th Jul 2016
reviewed by 'Rhoda'
4th Apr 2016
reviewed by 'Royboy161161'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 84% | 96% | £315 | £850 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 34 | 1 | 20 | 0 | 1 | 0 | 0 | 0 | 0 | 1 |
Areas covered
- National
Address
Peter House
Oxford Street
Manchester
Greater Manchester
M1 5AN
0800 285 1401
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Overall
Latest Properties
No Properties
Dec 16,2014
Dec 16,2014
0
people found
this helpful
this helpful
The first time I spoke to lauren was for a viewing on our home She got us a viewing the same day from there on she was a pleasure to work with, worked around us, always phone back upon leaving messages and helped us in ...
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Comment on agent fees
Thought the deposit would be alot more when I first saw the house on the website, lauren asked us what we could afford a week to get it paid of and agreed with what we could afford and didn't rush us
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Dec 11,2014
Dec 11,2014
1
people found
this helpful
this helpful
Excellent service received as a first time Land Lord. Made me feel at ease at what I thought would be a stressful experience....
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Nov 02,2014
Nov 02,2014
3
people found
this helpful
this helpful
Very fast response got property up for rent within days
Very good communication between agent and myself (landlord)
Recommend to all friend and family.
Thanks for very easy hassle free business....
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Oct 24,2014
Oct 24,2014
3
people found
this helpful
this helpful
I feel Natasha did a great job under very difficult circumstances, when taking over the 2 properties from the last agent....
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Oct 17,2014
Oct 17,2014
2
people found
this helpful
this helpful
I recently left my husband and needed to rent a property ASAP. I contacted Lauren at the agency who arranged for a viewing the next day. From there everything moved very quickly and Lauren kept me up to date at all times. I was very ...
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Oct 17,2014
Oct 17,2014
2
people found
this helpful
this helpful
Lauren was Great at communicating with me and kept the tenant on side when I was uncontactable for a while due to work but I'm very pleased with the service highly recommended...
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Oct 16,2014
Oct 16,2014
3
people found
this helpful
this helpful
Absolutely brilliant service! Natasha was quick to respond to any queries and was massively influential in securing the property quickly and to our requirements. Even when the move in date was agreed, Natalie understood my situation and pushed to get the date brought forward. From ...
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Comment on agent fees
Natasha listened to our issues with the price and worked hard to get our desired rental price. I couldn't have asked for a better service.
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Sep 16,2014
Sep 16,2014
2
people found
this helpful
this helpful
Found the company and service very quick and convenient, and probably one of the better companies I was dealing with whilst looking. Lauren was particularly helpful. I was impressed by the speed that the advert was taken down from the site, and I also like ...
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Sep 08,2014
Sep 08,2014
2
people found
this helpful
this helpful
As a first time "landlady", the whole process was explained to me from the very beginning. The forms were simple, and every viewing was arranged by the agent, and reminder texts and emails sent to my phone. Follow up calls were also made with potential ...
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Comment on agent fees
The fees were the going rate I expected for the service I received, but was made easy by being deducted from first months rent.
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Sep 06,2014
Sep 06,2014
3
people found
this helpful
this helpful
It all began with a visit from Jennifer Jameson who was most professional in the way she dealt with my request for letting my property. Within 3 days of her visit my property had a viewing which led to an agreement to let! Pretty amazing really ...
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Comment on agent fees
The fees payable was made clear to me at the outset so all is fine.
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Sep 08, 2014
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(1)
Thank you so much for taking the time to write such a great review. We have a passion for delivering success to our customers in the best manner possible and it’s always lovely to hear from clients we have succeeded for. It really does mean a lot to our team to receive such positive feedback and you have my assurance that once identified the member of staff together with their line manager will receive a copy of your kind comments. Jennifer was delighted to read your appreciation of her ...
Sep 03,2014
Sep 03,2014
4
people found
this helpful
this helpful
We were extremely pleased with the staff at exprees letting agency. Both natasha and lauren were very punctual and committed to make sure we got the property we were looking at, and prompt. Very polite and positive attitude which made the experience with express letting ...
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Sep 08, 2014
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(1)
Thank you for taking the time to write this review. We were really pleased to hear you found us polite and positive. We are passionate about delivering success to our customers in the best manner possible and it’s always lovely to hear from clients we have succeeded for. Thank you for identifying Lauren and Natasha by name. It really does mean a lot to our people to receive positive feedback and you have my assurance that once identified the member of staff together with their line manage ...
Aug 30,2014
Aug 30,2014
3
people found
this helpful
this helpful
This was my first instance in using a letting agency to let out my property, hence I cannot really compare the service to any other service provider. As a whole, I have no real complaints with any part of the service received. Lauren Webster has ...
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Sep 08, 2014
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(1)
Thank you for taking the time to write this review and for identifying Lauren by name. It really means a great deal to our teams to receive any feedback on their performance. Please be assured that Lauren and her line manager have received a copy of your kind comments. Thank you for your kind words and for identifying areas for improvement.
Warm Regards - The Express Letting Agency ...
Aug 19,2014
Aug 19,2014
4
people found
this helpful
this helpful
From the outset , the staff that came to our home to do the initial viewing to the the staff in the office who dealt with my calls , were all very pleasant and helpful.
During the process of finding a tenant to rent our property and ...
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Sep 08, 2014
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(1)
Thank you so much for taking the time to write such a great review. We are delighted that we have provided you with a memorable service. We are not only passionate about delivering success to our customers but also in the best manner possible and it’s always lovely to hear from clients we have succeeded for. Thank you for your kind words and recommendations they mean a great deal to us.
Warm Regards - The Express Letting Agency ...
Aug 19,2014
Aug 19,2014
3
people found
this helpful
this helpful
Best agency in manchester..we just move in and we r so happy with ars new flat....agent is wery friendly and open to help anytime with anything..thank you lukas and veronika...
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Sep 08, 2014
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(1)
Dear Lukas and Veronika, T
hank you so much for taking the time to write such a great review. We are delighted that we have provided you with a memorable service and that you found us friendly and open.
We are not only passionate about delivering success to our customers but also in the best manner possible and it’s always lovely to hear from clients we have succeeded for.
Warm Regards - The Express Letting Agency ...
Aug 13,2014
Aug 13,2014
4
people found
this helpful
this helpful
Although at the beginning of our tenancy, I cannot deny that we had a few issues with regards to the house, but I will argue that Natasha cannot be faulted for her services as a lot of it was down to miss communications from professionals (...
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Sep 08, 2014
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(1)
Thank you so much for taking the time to write such a great review. We have a passion for delivering success to our customers in the best manner possible and it’s always lovely to hear from clients we have succeeded for. It really does mean a lot to our team to receive such positive feedback and you have my assurance that once identified the member of staff together with their line manager will receive a copy of your kind comments. Natasha was thrilled and very proud to read your appreci ...
Aug 11,2014
Aug 11,2014
4
people found
this helpful
this helpful
Natasha Wilson is a credit to the Express Estate agents,
She has helped us with the letting of our property knowing we had difficulty when a family dropped out of our sale at the last minute.
I have emailed her rang her and she has ...
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Comment on agent fees
We were satisfied with the fees we have never rented out a property before but everything is fine.
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Sep 08, 2014
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(1)
Dear Donna,
Thank you for taking the time to write this wonderful review and for identifying Natasha by name. It really means a great deal to our teams to receive such positive feedback on their performance. Please be assured that Natasha and her line manager have received a copy of your kind comments. So often I hear our people say “I was just doing my job" when they receive recognition of their actions, but I know that Natasha takes a huge amount of pride in providing outstanding custo ...
Aug 05,2014
Aug 05,2014
4
people found
this helpful
this helpful
I had my flat up for rent and as someone who has no experience with this I could not have done it without express, Rebecca was very helpful in explaining everything to me and was very pacient throughout and later dealing with Lauren was easy, ...
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Sep 08, 2014
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(1)
Dear Lorraine,
Thank you so much for taking the time to write such a great review. We are delighted that we have provided you with such a memorable experience. We are not only passionate about delivering success to our customers but also in the best manner possible and it’s always lovely to hear from clients we have succeeded for. It really does mean a lot to our team to receive such positive feedback and you have my assurance that once identified the member of staff together with their ...
Jul 23,2014
Jul 23,2014
4
people found
this helpful
this helpful
Express letting were really helpful and fast in getting me signed up to move to my new address. When ever i had any proems i would ring Natasha Wilson who was extremely helpful at all times and did her best for me in every way. ...
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Comment on agent fees
The agent fees are really reasonable
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Sep 08, 2014
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Dear Natalie,
Thank you for taking the time to write this review. We were really pleased to hear you found us friendly and efficient. We are not only passionate about delivering success to our customers but also in the best manner possible and it’s always lovely to hear from clients we have succeeded for. Thank you for identifying Lauren and Natasha by name. It really does mean a lot to our people to receive positive feedback and you have my assurance that once identified the member of ...
Jul 22,2014
Jul 22,2014
3
people found
this helpful
this helpful
I had fantastic dealings with both the named individuals over the rental of my property. They we always polite and friendly....
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Comment on agent fees
i think the Fee's charged are way to high especially for a 1 bedroomed flat.
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Sep 08, 2014
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(1)
Thank you so much for taking the time to write such a great review. We are delighted that we have provided you with a memorable service. We are not only passionate about delivering success to our customers but also in the best manner possible and it’s always lovely to hear from clients we have succeeded for.
Warm Regards - The Express Letting Agency ...
Jul 18,2014
Jul 18,2014
4
people found
this helpful
this helpful
I found Lauren and the Express Letting Agency highly proactive and efficient I felt as if I was being looked after every step of the way. Her communication was excellent, keeping in regular contact with calls and e-mails. All of my questions/concerns were answered ...
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Sep 08, 2014
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(1)
Thank you so much for taking the time to write such a great review. We have a passion for delivering success to our customers in the best manner possible and it’s always lovely to hear from clients we have succeeded for. It really does mean a lot to our team to receive such positive feedback and you have my assurance that once identified the member of staff together with their line manager will receive a copy of your kind comments. Lauren was delighted to read your appreciation of her ef ...
Jul 10,2014
Jul 10,2014
3
people found
this helpful
this helpful
Even though I rang nearly daily to see where things were up to Lauren never gave me the impression that she thought I was being a nuisance (I would of thought that myself). Lauren very kindly took the time to stop whatever she was doing ...
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Jul 15, 2014
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(1)
Thank you for taking the time to write this wonderful review and for identifying Lauren by name. It really means a great deal to our teams to receive such positive feedback on their performance. Please be assured that Lauren and her line manager have received a copy of your kind comments. So often I hear our people say “I was just doing my job" when they receive recognition of their actions, but I know that Lauren takes a huge amount of pride in providing outstanding customer service, and ...
Apr 17,2014
Apr 17,2014
1
people found
this helpful
this helpful
The agent DID NOT inform the gas supplier of the change-over reading and I received a large gas bill. I had to personally phone and sort this issue out after contacting the agent for the reading.
Also, the agent DID NOT contact the Council Tax ...
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What agent could do to change your mind?
The agent should do what they say they do for the full management package; i.e contact third parties and service providers to notify them of the change of tenancy.Attached Filesnbsp;
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May 02, 2014
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(1)
Dear Amanda,
Thank you for taking the time to write this review. We are constantly striving to improve our business and any feedback is extremely useful to help us identify areas where we can improve. We are incredibly clear from the start with all of our clients that transparency over fees is something we are keen advocates on, unlike numerous Letting Agents who sadly have many “hidden†charges during a tenancy. When managing properties on behalf of our landlords we do not send ...
Mar 22,2014
Mar 22,2014
3
people found
this helpful
this helpful
After 4 months with another agency and no viewings I contacted Express Letting Agency. Within 10 days I have people viewing the property and tennants accepted within 14 days of contacting them. Very efficient and answered all my queries speedily....
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Mar 21,2014
Mar 21,2014
3
people found
this helpful
this helpful
Within 7 days of contacting them, I had been informed of all fees that were payable and the first advertising was complete. Within 14 days tenants had been found, vetted and all arrangements had been made. I had the property with another agency for 4 months and in ...
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Mar 26, 2014
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(1)
Dear Graham,
Thank you so much for taking the time to write a review. We are delighted that we have provided you with such an fast and efficient service. We are not only passionate about delivering success to our customers but also in the best manner possible and it’s always lovely to hear from clients we have succeeded for. Warm Regards - The Express Letting Agency ...
Feb 20,2014
Feb 20,2014
3
people found
this helpful
this helpful
My agent was very helpful I was moved into my flat the following week after moving. Answered all my questions and kept me up to date with all information very helpful...
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Mar 25, 2014
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(1)
Thank you for taking the time to write this review and for identifying Lauren by name. It really means a great deal to our teams to receive such positive feedback on their performance. So often I hear our people say “I was just doing my job" when they receive recognition of their actions, but I know that Lauren takes a huge amount of pride in providing outstanding customer service, and has enjoyed reading your appreciation of her efforts. We look forward to welcoming you back in the future ...
Feb 06,2014
Feb 06,2014
4
people found
this helpful
this helpful
Kept in touch and gave us up to date information regarding our move- she was very helpful especially that we needed to move on a sunday (out of office hours)....
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Feb 07, 2014
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(1)
Thank you so much for taking the time to write a review. We are delighted that we have provided you with such an efficient service. We are not only passionate about delivering success to our customers but also in the best manner possible and it’s always lovely to hear from clients we have succeeded for.
Warm Regards - The Express Letting Agency ...
Oct 31,2013
Oct 31,2013
5
people found
this helpful
this helpful
I have had my flat on the market to let with Express Letting Agency for just 16 days and I am pleased to say during that short time span that a tenant has been found and moved in. I would like to make particular mention of ...
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Nov 01, 2013
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Dear Mrs Pick,
Many thanks for taking the time to write this review and for identifying Mark, Daniel and Adam by name. It really does mean a lot to our people to receive positive feedback. So often I hear our people say “I was just doing my job" when they receive recognition of their actions, but I know that they all take great pride in providing outstanding customer service, and have enjoyed reading your appreciation of her efforts. We look forward to welcoming you back in the future sh ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
