100% sales valuation accuracy
100% sales fee satisfaction
90% lettings valuation accuracy
91% lettings fee satisfaction
Born, raised and deeply rooted in all that is the charismatic city of Glasgow. Infiniti Properties is not just a family run business, it's a business run like a family, and we make it our business to help our extended family (aka clients).15 years and building year on year, we ...
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Born, raised and deeply rooted in all that is the charismatic city of Glasgow. Infiniti Properties is not just a family run business, it's a business run like a family, and we make it our business to help our extended family (aka clients).
15 years and building year on year, we have close to a century's worth of combined experience across our dedicated team, who are geared towards providing exceptional service for a sensible value.
We cater for all types of landlords, from those accidental landlords with one property to professional landlords with 50+ in their portfolio.
Managing Director Scott Hume says " It's all about the relationship you create from the beginning, both with tenants and landlords, ultimately we have to build trust, and fast, because there will always be problems, that is just the nature of the business, but if tenants and landlords trust you then it makes the process of resolving property based problems so much easier and everyone can get on with their life."
Our expertise extends beyond letting and managing property, we consistently source property and associated mortgages to help add to portfolios, we also refurbish property, whether it be one you've owned for a while and want to give it a new lease of life, or maybe it is one you have bought specifically with a view to adding capital value, either way, our team can manage and deliver all levels of refurbishment.
15 years and building year on year, we have close to a century's worth of combined experience across our dedicated team, who are geared towards providing exceptional service for a sensible value.
We cater for all types of landlords, from those accidental landlords with one property to professional landlords with 50+ in their portfolio.
Managing Director Scott Hume says " It's all about the relationship you create from the beginning, both with tenants and landlords, ultimately we have to build trust, and fast, because there will always be problems, that is just the nature of the business, but if tenants and landlords trust you then it makes the process of resolving property based problems so much easier and everyone can get on with their life."
Our expertise extends beyond letting and managing property, we consistently source property and associated mortgages to help add to portfolios, we also refurbish property, whether it be one you've owned for a while and want to give it a new lease of life, or maybe it is one you have bought specifically with a view to adding capital value, either way, our team can manage and deliver all levels of refurbishment.
Latest Reviews
View all Reviews 395
24th Sep 2022
reviewed by 'M & S'
12th Sep 2022
reviewed by 'Paul'
14th Jul 2022
reviewed by 'Stanislav'
18th Mar 2022
reviewed by 'Kirean'
16th Jul 2021
reviewed by 'Elif'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £38,000 | £372,000 |
| Lettings | 90% | 91% | £260 | £3,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 105 | 4 | 193 | 26 | 34 | 0 | 18 | 0 | 11 | 4 |
Areas covered
- Glasgow, East Renfrewshire, North Lanarkshire
- South Lanarkshire, Renfrewshire,
- East Dunbartonshire, West Dunbartonshire,
Address
1016 Argyle Street
Finnieston,Glasgow
City of Glasgow
G3 8LX
0141 553 2677
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Dec 07,2017
Dec 07,2017
0
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I have been very impressed with the level of service that I have received for the last 18 months. My payments have been paid promptly and any problems handled quickly and efficiently by Stephanie. Infinity have also handled any problems the tenant had with the property ...
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Comment on agent fees
I found level of fee excellent for the service I received
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Dec 06,2017
Dec 06,2017
1
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Both Richard and Scott were very good at communicating with me throughout the sale process, keeping me up to date at all times. The whole process was very smooth with Richard providing his knowledge and experience to guide me through the process....
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Comment on agent fees
Fees are very reasonable.
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Nov 30,2017
Nov 30,2017
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I used to be a tenant with Infiniti & now I'm a landlady with them so I've experienced both sides & from that I completely trust them to look after my property. Lovely team & fantastic service....
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Nov 30,2017
Nov 30,2017
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Been with Infiniti Properties since August of 2017, and the whole team has been fantastic. This is my first flat and it's been tricky at times, and I have had a lot of questions, but they've all been answered and dealt with quickly, and professionally. I've ...
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Nov 29,2017
Nov 29,2017
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professional efficient friendly and no nonsense approach to letting was a welcome alternative to several other bigger and better known estate agents whom we had encountered before finding the infiniti team....
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Comment on agent fees
good. my impression is lower price but probably fairly similar to most other agents.
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Nov 27,2017
Nov 27,2017
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Richard was brillian thought full process. He was extremely helpful,friendly and always replayed quickly to all call and emails..Thank you Richard...
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Nov 23,2017
Nov 23,2017
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I am a landlord and have been happy to work with Jay. She's very positive and also shows attention to detail. I believe she looks after the interests of both tenants and landlords and would highly recommend her services....
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Comment on agent fees
Fees are very reasonable
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Nov 23,2017
Nov 23,2017
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SO far so good, I am a landlord and have been with infinity roughly half a year. Compared with the major agents in Glasgow. Infinity probably is the best I can find so far. You can see how good on their inventory check. The business ...
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Comment on agent fees
You definitely paid what you get! The charges are reasonable and the services are professional!
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Nov 23,2017
Nov 23,2017
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Infiniti provided a smooth and professional service while finding a tenant for my property. Jay was always available and responded promptly to all communication, and had the property advertised within 36h and reserved within a week. I was overseas and out of communication at this ...
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Comment on agent fees
Fees were competitive and the agent was more enthusiastic than most that I encountered to take on a let-only property (no management).
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Nov 23,2017
Nov 23,2017
0
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Excellent communicators and brilliant service. They are all rounders and never say no to any task required in relation to the property. Infiniti have restored my faith in letting agents once more....
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Comment on agent fees
Extremely fair for the service provided
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Nov 22,2017
Nov 22,2017
0
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Greta service from start to finish, always kept up to date and we sold in a short period of time for a greater value than the Home Report surveyor has suggested. I would recommend the services of Richard and Infiniti Property Sales - thank you....
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Comment on agent fees
Very good for the service provided.
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Nov 22,2017
Nov 22,2017
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After being a tenant for a few years and having rented flats from different agencies, I can say for sure that Amy is one of the most helpful people I have met so far. I have recently experienced some maintenance issues with the property I ...
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Nov 21,2017
Nov 21,2017
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Excellent service from Richard from start to finish. He always kept us up to date and always happy to help. Contstant updates via email and very responsive. Can't fault in anyway. Would use him again and would have no hesitation in recommending him.
Thanks again!...
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Comment on agent fees
Good
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Nov 17,2017
Nov 17,2017
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Amy recently helped us after returning from holiday to find our heat cylinder had flooded our kitchen. She was very prompt and sent someone out that afternoon to have a look at it. We now have a brand new heat cylinder and the kitchen back ...
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Nov 17,2017
Nov 17,2017
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Amy has always been very helpful and gone out her way to find information on any problem i have had. She also gets back to every call or email and most of all she is always very pleasant to myself. Amy is a credit to ...
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Comment on agent fees
Good
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Nov 17,2017
Nov 17,2017
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Managed the sale and loaded onto the web immediately. Handled all the viewers and their enquiries very quickly and professionally which helped to get a closing date after only a fortnight on market. Good knowledge and helped deal with the little things of sale gave ...
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Comment on agent fees
Fees were reasonable for service.
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Oct 31,2017
Oct 31,2017
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Amy helped us with a number of issues as new tenants in a rented property.
This included organising a locksmith, plumber and glazers.
Amy was very helpful and always quick at responding...
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Oct 30,2017
Oct 30,2017
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While I was having major plumbing issues amy was straight on the case and was very reassuring. Thanks very much Amy for keeping on top of it !...
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Oct 20,2017
Oct 20,2017
4
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Poor service from start to finish, property was in poor condition and despite raising with Infiniti, nothing was ever done. Our main contact was with *, her responses were always dismissive, she never replied and when she did she only ever offered to have property cleaned ...
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Oct 10,2017
Oct 10,2017
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Richard is a pleasure to meet, he is professional, supportive and focused on the task, someone you can definitely trust and would recommend....
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Comment on agent fees
Very fair for service provided
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Oct 10,2017
Oct 10,2017
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I've been a tenant of an Infiniti Properties managed flat for 4 years. When maintenance issues crop up I have no hesitation in contacting Amy, who is always friendly and helpful and gets work arranged with no fuss. I can trust her to make sure things ...
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Oct 05,2017
Oct 05,2017
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I have used infiniti for many years now and always been very happy with the proffessional manner in which they have looked after my rental property. After speaking to scott hume we decided to renovate my property to maximise income potential and scott organised the ...
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Oct 04,2017
Oct 04,2017
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Infiniti properties has been helpful, efficient and eager to give the best service and support throughout our current tenancy.
We have had a variety of issues which the maintenance team have endeavoured to resolve quickly and effectively, being proactive and taking concerns seriously.
Amy in ...
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Sep 27,2017
Sep 27,2017
1
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Amy is a quick working, fast acting and effecient member of staff.
She gets any issue I have going wrong with the flat sorted asap and will always follow up after a job has been completed.
She is an asset to the Infiniti brand...
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Comment on agent fees
Good
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Sep 21,2017
Sep 21,2017
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After contacting Amy about a view issues regarding the property, she was able to either offer advice and or get a professional out to help with the issues. Amy is good at staying in contact with updates to any issues...
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Sep 20,2017
Sep 20,2017
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Thank you Richard for all your great work on selling our flat. Your service from beginning to end was efficient and straightforward. You kept us up to date and informed throughout and helped us with our queries along the way....
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Comment on agent fees
Happy with fee.
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Sep 17,2017
Sep 17,2017
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Thank You so much for easy contact and always positive energy Richard & Ann! It was easy and stress-free to get Our first home with You.
Definitely YES! Highly advised!...
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Sep 15,2017
Sep 15,2017
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From the first phone call to the last contact Richard has been a superb agent. He marketed the property excellently then guided us through the whole process of selling perfectly. We would recommend these agents to anyone and have already passed on Richard's card to ...
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Comment on agent fees
the fees are good
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Sep 15,2017
Sep 15,2017
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The staff were so helpful and friendly. I got honest advice and strong communication throughout the process. I was very happy with the service from the first email to exchanging keys....
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Sep 07,2017
Sep 07,2017
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Thank you for your support. We were very satisfied with the services provided by Richard and the agency. We will be very happily recommend richard and this agency to our friends and professional colleagues. Richard has a wealth of relevant experience and has a good ...
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Comment on agent fees
Agency fees were extremely competitive for comparable services
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Ann
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Jay
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Angie
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Scott
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Stephanie
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Anne
(6)
Neil
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Adam
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Fraser
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
The Infiniti Properties complaints handling process is designed to provide customers with a simple, straightforward way of handling and hopefully resolving complaints as quickly and efficiently as possible.
Please follow this process:
1. In the first instance if you are dissatisfied for any reason we would ask that you raise your concerns with the person you are dealing with verbally
2. If your concern or complaint is not resolved to your full satisfaction we would ask you to email the full details of your complaint to the General Manager using the email [email protected]
3. The General Manager will respond within 24 hours acknowledging your complaint
4. We aim to resolve complaints within 72 hours, however if the circumstances are complex or require input from others we will advise you of this, in any case the General Manager will provide a full response within 7 days of receipt of your complaint
5. If you are not satisfied with the response or outcome provided by the General Manager you can write to the Director of the company at: Company Director, Infiniti Properties Management Ltd, 1016 Argyle Street, Glasgow G3 8LX (please mark your letter as strictly private & confidential)
6. The Director will acknowledge your letter within 24 hours and aim to resolve the matter within 72 hours, however please allow for a period of 7 days. You will be sent a final written statement detailing the company's position; including details of any compensation offer and guidance on referring the matter to The Property Ombudsman within 12 months for a review should you still be dissatisfied with the outcome.
