IP Twelve wants to change your perception of lettings agents and promises to provide a professional, independent honest service. All of our fees will be transparent, no hidden costs and no corporate sales pitches. Our rapport based approach ensures that you feel comfortable and that you are in the right ...show more
IP Twelve wants to change your perception of lettings agents and promises to provide a professional, independent honest service. All of our fees will be transparent, no hidden costs and no corporate sales pitches. Our rapport based approach ensures that you feel comfortable and that you are in the right place to fulfil all of your letting needs.
“Hi, The service we received was first class. I have ......”
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5 Star Review
May 31,2017
Jamie
By:
'Duncan'
May 31,2017
Branch: Woodbridge, 6E Church Street
Services: Lettings (as a Tenant)
Rent PCM: £695 Would you recommend?: Yes
Postcode: IP12
Branch: Woodbridge, 6E Church Street
Lettings (as a Tenant)
Rent PCM: £695 Postcode: IP12
0people found this helpful
Hi,
The service we received was first class. I have not been in the rental market for 20 years and IP Twelve made it simple, efficient and gave me great advice. We got a perfect flat for my mum.
Many Thanks,
Duncan... read full review
“Highly recommended. An exceptional service from initial contact. Kept informed ......”
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5 Star Review
May 30,2017
Jamie
By:
'Wendy'
May 30,2017
Branch: Woodbridge, 6E Church Street
Services: Lettings (as a Landlord)
Rent PCM: £1400 Would you recommend?: Yes
Postcode: IP12
Branch: Woodbridge, 6E Church Street
Lettings (as a Landlord)
Rent PCM: £1400 Postcode: IP12
0people found this helpful
Highly recommended. An exceptional service from initial contact. Kept informed throughout the whole process of tenant finding for our property. Always happy to give guidance when needed and completely honest and professional at all times. Jamie's ethos and values should be followed by all agents!... read full review
“It was a pleasure dealing with Jamie. He was efficient, ......”
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5 Star Review
May 05,2017
Jamie
By:
'Kathryn'
May 05,2017
Branch: Woodbridge, 6E Church Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: IP12
Branch: Woodbridge, 6E Church Street
Lettings (as a Landlord)
Postcode: IP12
0people found this helpful
It was a pleasure dealing with Jamie. He was efficient, communicative and worked hard to find us suitable tenants. He provided good value for money. We would definitely recommend his service.... read full review
“It is always a pleasure to do business with Jamie. ......”
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5 Star Review
Apr 27,2017
Jamie
By:
'Suzanne'
Apr 27,2017
Branch: Woodbridge, 6E Church Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: IP17
Branch: Woodbridge, 6E Church Street
Lettings (as a Landlord)
Postcode: IP17
0people found this helpful
It is always a pleasure to do business with Jamie. His expert advice throughout the purchase and refurbishment of my buy to let property was incredibly helpful. Jamie is always very prompt when replying to my communication - always with a knowledgable and positive attitude. ... read full review
“Really pleased to have found IP12 lettings. Jamie was very ......”
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5 Star Review
Apr 25,2017
Jamie
By:
'Jen'
Apr 25,2017
Branch: Woodbridge, 6E Church Street
Services: Lettings (as a Tenant)
Rent PCM: £595 Would you recommend?: Yes
Postcode: IP4
Branch: Woodbridge, 6E Church Street
Lettings (as a Tenant)
Rent PCM: £595 Postcode: IP4
0people found this helpful
Really pleased to have found IP12 lettings. Jamie was very easy to deal with and I would recommend highly.good communication and nonproblems.... read full review
“Jamie was brilliant to deal with. My partner and I ......”
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5 Star Review
Apr 13,2017
Jamie
By:
'Emma'
Apr 13,2017
Branch: Woodbridge, 6E Church Street
Services: Lettings (as a Tenant)
Rent PCM: £875 Would you recommend?: Yes
Postcode: IP12
Branch: Woodbridge, 6E Church Street
Lettings (as a Tenant)
Rent PCM: £875 Postcode: IP12
0people found this helpful
Jamie was brilliant to deal with. My partner and I had gone into a few letting agents and not heard anything back from any of them but when I contacted Jamie via email he got back to me straight away. We signed for a house ... read full review
“Very professional, smooth service. Viewing same day. Communication very good, ......”
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5 Star Review
Apr 11,2017
Jamie
By:
'Sharron'
Apr 11,2017
Branch: Woodbridge, 6E Church Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: IP12
Branch: Woodbridge, 6E Church Street
Lettings (as a Tenant)
Postcode: IP12
0people found this helpful
Very professional, smooth service. Viewing same day. Communication very good, all questions answered. While all checks being done was kept up to date throughout.
Very Good Service.... read full review
“Jamie offers a a brilliant lettings service. He pays great ......”
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5 Star Review
Apr 10,2017
Jamie
By:
'KIM'
Apr 10,2017
Branch: Woodbridge, 6E Church Street
Services: Lettings (as a Landlord)
Rent PCM: £750 Would you recommend?: Yes
Postcode: IP12
Branch: Woodbridge, 6E Church Street
Lettings (as a Landlord)
Rent PCM: £750 Postcode: IP12
0people found this helpful
Jamie offers a a brilliant lettings service. He pays great attention to detail and is always happy to answer questions very fully. One of his strongest points is his willingness to reply immediately and helpfully to any communications.
Having had a less than good experience ... read full review
“Just moved into rental property. Jamie has been great, from ......”
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5 Star Review
Apr 02,2017
Jamie
By:
'Paula'
Apr 02,2017
Branch: Woodbridge, 6E Church Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: IP17
Branch: Woodbridge, 6E Church Street
Lettings (as a Tenant)
Postcode: IP17
0people found this helpful
Just moved into rental property. Jamie has been great, from start. Very professional, quick to respond to messages etc, made rental process very smooth, and hassle free. Best agent I have dealt with. Would highly recommend!... read full review
“IP12 offer a service which is nothing short of superb! ......”
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5 Star Review
Mar 27,2017
Jamie
By:
'Alexandra'
Mar 27,2017
Branch: Woodbridge, 6E Church Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: IP13
Branch: Woodbridge, 6E Church Street
Lettings (as a Landlord)
Postcode: IP13
0people found this helpful
IP12 offer a service which is nothing short of superb! Jamie is professional, knowledgeable, efficient, honest, reliable and affable. We would highly recommend his agency and service to fellow local landlords. Protect your investments and leave your portfolio in safe hands!! Thank you IP12.... read full review
“Amazing manner and fantastic service. Easily the best experience i've ......”
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5 Star Review
Feb 15,2017
By:
'Laurence'
Feb 15,2017
Branch: Woodbridge, 6E Church Street
Services: Lettings (as a Tenant)
Rent PCM: £860 Would you recommend?: Yes
Postcode: IP12
Branch: Woodbridge, 6E Church Street
Lettings (as a Tenant)
Rent PCM: £860 Postcode: IP12
0people found this helpful
Amazing manner and fantastic service. Easily the best experience i've had with an agent. Quick, polite, honest and efficient about all aspects of the letting. Have all ready recommended to friends.... read full review
Comment on agent fees
Very resonable and upfront about all costs from the beginning
“I have 2 properties which I switched over to IP Twelve ......”
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5 Star Review
Feb 10,2017
Jamie
By:
'Philip'
Feb 10,2017
Branch: Woodbridge, 6E Church Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: IP1
Branch: Woodbridge, 6E Church Street
Lettings (as a Landlord)
Postcode: IP1
0people found this helpful
I have 2 properties which I switched over to IP Twelve in January. Jamie made it a really easy transition and has been incredibly helpful and professional throughout.... read full review
“I have 3 properties that I let through Jamie. I have ......”
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5 Star Review
Feb 09,2017
Jamie
By:
'Woodbridge'
Feb 09,2017
Branch: Woodbridge, 6E Church Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: IP12
Branch: Woodbridge, 6E Church Street
Lettings (as a Landlord)
Postcode: IP12
0people found this helpful
I have 3 properties that I let through Jamie. I have just let the third property and it let immediately. I have complete faith in Jamie, he is professional, straight, decent and someone I can rely on to get the right tenants, market value, workmen to ... read full review
Comment on agent fees
Jamies fees are very competitive - crystal clear without any hidden costs.
“Totally knowledgeable, professional, friendly and informative service. Nothing is too ......”
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5 Star Review
Jan 13,2017
Jamie
By:
'Carrie'
Jan 13,2017
Branch: Woodbridge, 6E Church Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: IP12
Branch: Woodbridge, 6E Church Street
Lettings (as a Landlord)
Postcode: IP12
0people found this helpful
Totally knowledgeable, professional, friendly and informative service. Nothing is too much trouble. Jamie is completely on the ball in every aspect; he provides the exact service that absentee landlords require and rely upon.... read full review
“We have just taken on our first rental and have ......”
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5 Star Review
Jan 12,2017
Jamie
By:
'Mark'
Jan 12,2017
Branch: Woodbridge, 6E Church Street
Services: Lettings (as a Tenant)
Rent PCM: £925 Would you recommend?: Yes
Postcode: IP12
Branch: Woodbridge, 6E Church Street
Lettings (as a Tenant)
Rent PCM: £925 Postcode: IP12
0people found this helpful
We have just taken on our first rental and have found Jamie at IPTwelve to be very helpful and very quick to respond. We would not hesitate to recommend them if asked.... read full review
“We have spoken to IP Twelve since reading about them ......”
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5 Star Review
Dec 10,2016
By:
'M'
Dec 10,2016
Branch: Woodbridge, 6E Church Street
Services: Lettings (Prospective customer)
Rent PCM: £1200 Would you recommend?: Yes
Postcode: IP12
Branch: Woodbridge, 6E Church Street
Lettings (Prospective customer)
Rent PCM: £1200 Postcode: IP12
0people found this helpful
We have spoken to IP Twelve since reading about them in a local publication and to say i am impressed is an understatement. I genuinely hope IP Twelve can carry on the level of Customer service and knowledge which hopefully allows them to top the ... read full review
“Fantastic service, having contacted the majority of the agents in ......”
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5 Star Review
Dec 02,2016
Jamie
By:
'Joanne'
Dec 02,2016
Branch: Woodbridge, 6E Church Street
Services: Lettings (Prospective customer)
Rent PCM: £950 Would you recommend?: Yes
Postcode: IP12
Branch: Woodbridge, 6E Church Street
Lettings (Prospective customer)
Rent PCM: £950 Postcode: IP12
0people found this helpful
Fantastic service, having contacted the majority of the agents in the area Jamie at IP twelve was very proactive and replied within the hour offering me a property within my budget and area requirements. Would definitely recommend!... read full review
Comment on agent fees
Great. Was cheaper than everyone else but when questioned advised on fairer fees and all makes sense!
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
CUSTOMER COMPLAINTS HANDLING PROCEDURE
As a firm licensed by the National Approved Letting Scheme,IP Twelve aims to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded, we offer the following:
I f y o u b e l i e v e y o u h a v e a g r i e v a n c e , p l e a s e w r i t e i n t h e f i r s t i n s t a n c e t o I P T w e l v e a t t h e a d d r e s s b e l o w :
14 Deben Mill Business Centre, Old Maltings Approach Woodbridge IP12 1BL
The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established “inhouse” procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date.
If you remain dissatisfied with the result of the internal investigation, please contact Jamie Curran, Director who will review the complaint.
Following the conclusion of our inhouse review we will write to you with a final written statement.
If you are dissatisfied with the conclusion of the inhouse review of the complaint, you can refer the matter to The Property Ombudsman, Milford House 4355 Milford Street, Salisbury Wiltshire SP1 2BP