Jayson Russell
4.6/5, 207 reviews
91% recommended
93% lettings valuation accuracy
93% lettings fee satisfaction

Property Features

Having been situated in Hendon for over 25 years we specialise in all aspects of residential sales, lettings and management and have established ourselves as one of the areas leading independant Estate Agencies show more Having been situated in Hendon for over 25 years we specialise in all aspects of residential sales, lettings and management and have established ourselves as one of the areas leading independant Estate Agencies

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Latest Reviews

 View all Reviews 207
11th Jun 2024
reviewed by 'Gavriel Rubin'
“My experience with Jayson Russell was seem less. Helpful and responsive from the get go. They were patient and responded ......”
14th Feb 2024
reviewed by 'Mariam'
“Very friendly, smooth and efficient agents who were always supportive in my 4 years of tenancy....”
17th Jan 2024
reviewed by 'Matthew Rivers-Davis'
“I have been a tenant of a Jayson Russell property in London for over 25 years. The owners and staff are ......”
27th Sep 2023
reviewed by 'BA'
“Jayson Russell teams' communication is good. This helped address any queries effectively. We also enjoyed the support provided in settling ......”
19th Sep 2023
reviewed by 'S'
“Really good landlords. Was really transparent and positive and kept a good record of everything....”
18th Sep 2023
reviewed by 'uchenna'
“Fantastic experience!I have thoroughly enjoyed my tenancy period many thanks to Jayson Russell for their excellent services....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 93% 93% £412 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
23 1 158 9 2 0 2 0 4 8
Areas covered
  • NW4
  • HA8
  • NW11
  • NW9
  • N3
  • WD6
Address

20 Parson Street
London

NW4 1QB
02082021111

update staff | update details

Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 19:00
  • Saturday: 09:00 - 17:30
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Estate agents
Letting agents
Latest Properties to Rent   22
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“I was recommended to Jayson Russell by Fresh ......”

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Mar 10,2020
Minithumbup
By: 'Brian'
Mar 10,2020
1 people found
this helpful
I was recommended to Jayson Russell by Fresh Property Management and I am so glad they did. Daniel found the correct Tenants and always assists me with anything I need in the most professional way. I will recommended them to anyone that is looking for ...
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“A great service with a wealth of knowledge by Dan...”

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Mar 05,2020
Minithumbup
By: 'Hanna'
Mar 05,2020
0 people found
this helpful
A great service with a wealth of knowledge. Dan has always gone over and beyond in helping me find great Tenants for all my rental properties. I would highly recommend Jayson Russell....
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“Quality service, Proffesionnal, Extensive Knowledge from Dan...”

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Mar 05,2020
Minithumbup
By: 'Gemma'
Mar 05,2020
0 people found
this helpful
Dan at Jayson Russell has always provided a high quality service, and his knowledge is second to none. Dan is always at the other end of the phone when needed and goes above and beyond for his clients. I have and will only recommend Jayson ...
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“Very Happy Customer...”

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Mar 05,2020
Minithumbup
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Russell
By: 'Kevin'
Mar 05,2020
0 people found
this helpful
Been a very happy client of Jayson Russell for the past three years as they manage some of the family's portfolio in North West London. Both Dan and Russell are extremely professional, very reliable and always on hand to take care of our tenancies and ...
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“Minus one professionalism...”

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Feb 28,2020
Minithumbdown
By: 'MR'
Feb 28,2020
0 people found
this helpful
They gave me the worst experience ever for viewing a property. They made me feel I was begging them for a place to live rather than a customer. This experience made me mistrust the agent as whole....
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By: Russell Fraser
Feb 28, 2020
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Dear Mr Afaifi Whilst we thank you for your feedback- we do not have any record of having you registered with our company, if you are sure it is us and can confirm also who you had been in contact with I am happy to look into this matter and provide some further feedback to you, if you wish to contact me directly please call 020 8202 1111 or email [email protected] and will be pleased to assist further ...

“Great agency. Very helpful when we had an iss......”

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Dec 31,2019
Minithumbup
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Russell
By: 'Ivica'
Dec 31,2019
1 people found
this helpful
Great agency. Very helpful when we had an issue. Especially Russell. He was always on the line even during the weekend. Would definitely recommend!...
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“Jayson Russell proved to be a pleasure...”

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Dec 17,2019
Minithumbup
By: 'Richard'
Dec 17,2019
1 people found
this helpful
Jayson Russell proved to be a pleasure to deal with, from the first day and moving in to the last day and moving out. They returned our entire security deposit within hours of the end of the tenancy too....
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“I lived in the house for 2 years, I have had ......”

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Nov 30,2019
Minithumbup
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By: 'Sav'
Nov 30,2019
1 people found
this helpful
I lived in the house for 2 years, I have had many great memories in this house and as a student studying at Middlesex the house is in the perfect location (less than a 5 minute walk). During my time here the agency dealt with any issues ...
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“We rented a flat via Jayson Russell for 12 ye......”

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Oct 31,2019
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By: 'M'
Oct 31,2019
0 people found
this helpful
We rented a flat via Jayson Russell for 12 years. They've always been very helpful and responsive - in the begining, during our tenancy and when we were leaving. Recommended if you are renting in the Hendon area....
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“I spent almost five year in the flat at ambas......”

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Oct 30,2019
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By: 'Kim'
Oct 30,2019
1 people found
this helpful
I spent almost five year in the flat at ambassador court and everything was perfect to me overall. I got one big issue with the water leaks from the ceiling of the lunge and the kitchen. But everything was taken in charge rather quickly once ...
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“In my experience, they were the best estate a......”

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Sep 17,2019
Minithumbup
By: 'Donna'
Sep 17,2019
1 people found
this helpful
In my experience, they were the best estate agents I've met. The staff are very friendly and provided excellent customer service....
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“Highly professional rental service....”

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Aug 19,2019
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By: 'Margaret'
Aug 19,2019
1 people found
this helpful
I have rented 3 flats from Jayson Russell Estates over the past approx 20 years. I have found all 3 properties to have been in good order. I have always found them helpful and have been consistently treated with respect. They have endeavoured to recommend properties tailored to ...
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“Very proffesional and helpful staff, every ti......”

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Aug 09,2019
Minithumbup
By: 'Diana'
Aug 09,2019
1 people found
this helpful
Very proffesional and helpful staff, every time we had a problem or a question they were quick to solve it. We are very happy that we found a second property with Jayson Russell and we continue to have them as our letting agency!...
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“No complaints here!...”

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Aug 06,2019
Minithumbup
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By: 'Vincent'
Aug 06,2019
1 people found
this helpful
I was still living abroad when I started looking for a place in London so I flew over for a day and had made appointments with various agencies. I'm extremely happy that the other agencies showed me mediocre (at best) studios, because I ended up ...
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“The agents are really helpful and made everyt......”

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Jul 23,2019
Minithumbup
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Russell
By: 'KatalinSandorfi'
Jul 23,2019
0 people found
this helpful
The agents are really helpful and made everything always clear. When I had any questions they were more than happy to help me, they helped us to solve every situations, and they let us known about everything clearly. I am really satisfied with their service, ...
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“Recommended without caveat...”

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Jul 20,2019
Minithumbup
By: 'Anthony'
Jul 20,2019
1 people found
this helpful
My family rented a flat in Finchley Central through them for almost 5 years without complaint. A broken boiler and a broken dishwasher were repaired/replaced quickly and with minimal fuss. They also advised on cleaners for leaving and returned the full security deposit impressively quickly (...
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“Excellent letting agents...”

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Jul 18,2019
Minithumbup
By: 'Louise'
Jul 18,2019
0 people found
this helpful
We rented a one bedroom property through Jayson Russell and I cannot fault the customer service we received from the team. From the onset, every cost and process was professionally communicated, which is more than I can say for most of my experiences with letting ...
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“Great assistance from the moment I choose the......”

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Jul 13,2019
Minithumbup
By: 'Giuseppe'
Jul 13,2019
0 people found
this helpful
Great assistance from the moment I choose the flat. The agency with their staff were available any time ready to answer any question or doubt I had. Also very quick fix for any kind of trouble that happens over my two years of tenancy, with ...
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“Outstanding...”

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May 23,2019
Minithumbup
By: 'Owen'
May 23,2019
1 people found
this helpful
Mr. Robinson is an outstanding professional. It is greatly refreshing to deal with someone in this industry who is not only knowledgeable and efficient, but also approachable, empathetic and genuine. He is a credit to his agency and his trade....
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Comment on agent fees
A little excessive, but that's just how it is.
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“Very efficient and friendly...”

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Mar 01,2019
Minithumbup
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Russell
By: 'A'
Mar 01,2019
1 people found
this helpful
I have been working with Jayson Russell for more than 12 years on various properties. I would like to thank Russell and his team for first class service and commitment. It's been a smooth experience - moving in and out and any issues were always dealt ...
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Comment on agent fees
Appropriate
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“Excellent experience !...”

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Jan 14,2019
Minithumbup
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Russell
By: 'MM'
Jan 14,2019
1 people found
this helpful
I have been in a property managed by Russell for 4 years. I would like to extend my congratulations to Russell and his team for the great job and commitment. I had a renting experience always very smooth and easy. All issues were solved within 24 hours. ...
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Comment on agent fees
In line with the market
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“Happy Tenant...”

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Oct 31,2018
Minithumbup
By: 'Peter'
Oct 31,2018
1 people found
this helpful
Dan was really very helpful from very beginning to organize the property and Russell was amazing with smooth return of the property back to Jayson Russell Real Estate Agency. I also had chance to deal with Maria and Derrek, and all my requests and help ...
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Comment on agent fees
good
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“easy to deal with...”

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Oct 15,2018
Minithumbup
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By: 'ex'
Oct 15,2018
1 people found
this helpful
While my tenancy had some bumpy patches in the beginning, i was very pleased the way they were dealt with and handled. You can get a response fairly quickly and they were very easy to deal with. Deposit was returned within less than a week ...
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Comment on agent fees
Fees are normal
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“1 year tenancy in Hendon...”

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Sep 10,2018
Minithumbup
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Russell
By: 'Happy'
Sep 10,2018
2 people found
this helpful
We rented 2 bedroom flat from Jayson Russel for a year. Communication with agency is better than we ever experienced before and stuff is super friednly and helpful. No doubt best agency in NW4. Highly recommended....
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Comment on agent fees
Standard fees,worth it.
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“Very professional...”

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Sep 05,2018
Minithumbup
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Russell
By: 'Lukasz'
Sep 05,2018
1 people found
this helpful
Been dealing with these guy for 8 years. Very professional. Always helpful and quick to respond. Definitely recommend this agency....
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Comment on agent fees
Good
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“Efficient and professional...”

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Sep 04,2018
Minithumbup
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Russell
By: 'DR'
Sep 04,2018
1 people found
this helpful
Jayson Russell were very professional, friendly and efficient during our tenancy. They were quick and efficient dealing with any issues and above all they were always polite and supportive. Thank you Russell. I fully recommend this agency ....
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Comment on agent fees
Good
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“Very Professional...”

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Aug 31,2018
Minithumbup
By: 'Oliver'
Aug 31,2018
1 people found
this helpful
Pleasure to deal with, always quick and efficient dealing with any problems. Would definitely use and and would fully recommend....
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Comment on agent fees
Good
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“Always helpful...”

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Aug 27,2018
Minithumbup
By: 'Lydia'
Aug 27,2018
1 people found
this helpful
As students, we were expecting to be sidelined a little when it came to estate agents and property, but had a great property found for us and never had any problems. If we ever expressed a concern they fixed it right away with good advanced ...
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Comment on agent fees
Decent fees, cheaper than others I've seen and reasonable.
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“Proffessional, efficient , trustworthy, and friendly....”

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Aug 25,2018
Minithumbup
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Russell
By: 'Andrew'
Aug 25,2018
0 people found
this helpful
After using at least 6 estate agents with no luck in North london we were lucky enough to find Jayson Russell. They were efficient , friendly and proffessional from the off, and in a very short time had found us our dream home. Thanks to Russell and ...
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Comment on agent fees
Good
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“Patient and helpful...”

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Aug 24,2018
Minithumbup
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Russell
By: 'Ausra'
Aug 24,2018
1 people found
this helpful
I am very pleased with this agency, team members are very patient, polite and always helpful, quickly replies to all the questions, and gives information you need. I have been 8 years with them and happy to stay longer....
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Comment on agent fees
Fees are affordable
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Vendor Fees

No fees set.

Landlord Fees

12%

Tenant Fees

No fees set.
Last updated at 21/05/2024, 2:14 PM by vishesh hirani
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:14 PM 21/05/2024 by vishesh hirani

Awards won by Jayson Russell

Regional Awards won by Jayson Russell

Individual Branch Awards

London, NW4



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