92% lettings valuation accuracy
99% lettings fee satisfaction
Nathan Martin. Lettings & Management Consultants We are an award winning, fresh and forward thinking family run letting and property management agents with unrivalled expertise of the local area based in Durham City covering the North East. With all the traditional values you would expect from a well-established firm, we offer ...
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Nathan Martin. Lettings & Management Consultants
We are an award winning, fresh and forward thinking family run letting and property management agents with unrivalled expertise of the local area based in Durham City covering the North East. With all the traditional values you would expect from a well-established firm, we offer a modern quality service.
With over 10 years of experience, we have developed an extensive knowledge of the local property market. This enables us to offer a wide-ranging service that is both friendly and professional as befits our reputation. We are committed to providing our customers (whether tenants, landlords) with specialist high quality advice tailored to each individual. Whether you are a landlord or investor with single or portfolio properties seeking a reliable agent for responsible, quality tenants for your property and/or full property management tailored to suit your needs, or a Tenant searching for a home ,we are here to help make the process stress and hassle free.
We don't go the extra mile, it's already included with our great professional service.
A forward looking business based on the traditional values, we always strive to be at the forefront of the property letting market, and invest much time and effort in ensuring that we are fully up to date with ever changing tenancy law and government legislation.
Together with attention to detail and conscientious attitude we have the experience, resources and skills to deliver the kind of services that landlords and tenants require.
Details of some of the properties we are currently instructed to let can be found on our website
At NMR Lettings, we recognised the growing demand for exceptional properties and exceptional service - so we have provided just that.
If you require any further information or advice please do not hesitate to contact us. We look forward to hearing from you.
Est. in 2014 as NMR Lettings, Incorporated 2020 NMR Lettings & Management Ltd (Nathan Martin.)
2015/16/17/18/19 and 2020 Gold Award Winners for 'Best Letting Agent in Durham' for Customer Experience - allAgents.co.uk "The UK's Largest Customer Review Website for the Property Industry"
Follow our FACEBOOK or INSTAGRAM page for latest news in the lettings market and property updates.
We are an award winning, fresh and forward thinking family run letting and property management agents with unrivalled expertise of the local area based in Durham City covering the North East. With all the traditional values you would expect from a well-established firm, we offer a modern quality service.
With over 10 years of experience, we have developed an extensive knowledge of the local property market. This enables us to offer a wide-ranging service that is both friendly and professional as befits our reputation. We are committed to providing our customers (whether tenants, landlords) with specialist high quality advice tailored to each individual. Whether you are a landlord or investor with single or portfolio properties seeking a reliable agent for responsible, quality tenants for your property and/or full property management tailored to suit your needs, or a Tenant searching for a home ,we are here to help make the process stress and hassle free.
We don't go the extra mile, it's already included with our great professional service.
A forward looking business based on the traditional values, we always strive to be at the forefront of the property letting market, and invest much time and effort in ensuring that we are fully up to date with ever changing tenancy law and government legislation.
Together with attention to detail and conscientious attitude we have the experience, resources and skills to deliver the kind of services that landlords and tenants require.
Details of some of the properties we are currently instructed to let can be found on our website
At NMR Lettings, we recognised the growing demand for exceptional properties and exceptional service - so we have provided just that.
If you require any further information or advice please do not hesitate to contact us. We look forward to hearing from you.
Est. in 2014 as NMR Lettings, Incorporated 2020 NMR Lettings & Management Ltd (Nathan Martin.)
2015/16/17/18/19 and 2020 Gold Award Winners for 'Best Letting Agent in Durham' for Customer Experience - allAgents.co.uk "The UK's Largest Customer Review Website for the Property Industry"
Follow our FACEBOOK or INSTAGRAM page for latest news in the lettings market and property updates.
Latest Reviews
View all Reviews 162
23rd Feb 2024
reviewed by 'Sheree'
14th Feb 2023
reviewed by 'heather'
24th Oct 2022
reviewed by 'Adele'
5th Sep 2022
reviewed by 'Nick'
2nd Sep 2022
reviewed by 'Mark'
2nd Sep 2022
reviewed by 'Lindsey'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 92% | 99% | £290 | £3,255 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 75 | 1 | 76 | 1 | 0 | 0 | 0 | 0 | 8 | 1 |
Areas covered
- DH1
- County Durham
- DH7
- Gateshead
- DH2
- Newcastle Upon Tyne
- DH8
- DH3
- NE8
- DH4
- NE1
- DH6
- NE9
Address
3a Sunderland Road
Durham
County Durham
DH1 2LH
0191 3006112
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
to Rent 19
Apr 27,2017
Apr 27,2017
0
people found
this helpful
this helpful
Great service from Nathan in all areas, nice guy and easy to talk to , this was a one-off rental he took all the stress and worry away...
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Comment on agent fees
Resnable fees
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Apr 10,2017
Apr 10,2017
0
people found
this helpful
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I have been a distant landlord for over 20 years so obviously I have seen a thing or two" in terms of both tenants and letting agents. Before I came across Nathan and NMR Lettings I did not know Nathan from Adam and had never heard ...
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Comment on agent fees
Value for money!
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Yes
Mar 07,2017
Mar 07,2017
0
people found
this helpful
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As this was my first time renting a property i found the overall experience to be simple, stress free and smooth. The professional and friendly service aloud myself to focus on getting my other affairs in order as most of the housing process was done ...
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Comment on agent fees
Agent fees were simply laid out, no hidden extras or added fees that were not transparent at the beginning.
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Feb 25,2017
Feb 25,2017
0
people found
this helpful
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Nathan was great. I have self managed my properties but will be using Nathan again. He explained his processes clearly and was extremely professional....
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Comment on agent fees
I am happy with Nathans charges. They are fair to both Landlord and tenant.
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“Totally professional, a great communicator, highly efficient and refreshingly honest! ......”
Jan 03,2017
Jan 03,2017
0
people found
this helpful
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Totally professional, a great communicator, highly efficient and refreshingly honest! Nathan responds immediately and always makes time to talk through any issues. Where our renters are concerned, Nathan is courteous, responsive and provides a great service to them. Having said this, he is first and ...
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Comment on agent fees
Very competitive agent fees . . . especially given the quality and efficiency of all aspects of the service.
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Dec 07,2016
Dec 07,2016
0
people found
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We have nothing but fabulous things to say about Nathan, NMR lettings. He has made the whole letting process such a positive experience for us. It took us a bit of time to get a property we bought up to scratch for rental purposes, Nathan ...
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Comment on agent fees
Reasonable
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Nov 25,2016
Nov 25,2016
0
people found
this helpful
this helpful
Very pleasant and reliable, new his facts and was never stumped and if he was not sure always got back in touch with an answer, would recommend his service and use again either buying or renting,...
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Comment on agent fees
Good very reasonable
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Yes
Oct 28,2016
Oct 28,2016
0
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this helpful
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As a first time renter, Nathan made the whole process easy, taking time to explain everything and discuss my queries. He was very professional, personable and knowledgeable and I was very happy with the service....
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Comment on agent fees
Fees were reasonable and very comparable to those of other local agents.
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Oct 17,2016
Oct 17,2016
0
people found
this helpful
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Nathan offers an honest, professional and friendly service. His communication was excellent throughout, usually returning emails with a matter of minutes. I couldn't recommend him enough....
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Comment on agent fees
Fees were good value, much less than those offered by the 'major' estate agents for letting.
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Oct 03,2016
Oct 03,2016
0
people found
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Nathan is extremely professional in what he does, his communication throughout has so far been on point, his knowledge of the lettings market is very good indeed ensuring you are put at ease, as it happens occasionally that renting out properties can become quite a ...
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Comment on agent fees
good
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Yes
Oct 01,2016
Oct 01,2016
0
people found
this helpful
this helpful
I found NMR Lettings to be a very pleasant agency to work with and Nathan is a friendly and helpful person when making inquiries. Very quick turnover from browsing for properties to actually renting said property....
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Sep 19,2016
Sep 19,2016
0
people found
this helpful
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NMR Lettings is the best agency I've come across! Nathan has been so helpful with keeping me informed at all times and he genuinely cares about the client. I highly recommend NMR Lettings!...
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Comment on agent fees
Surprisingly low compared to other Newcastle based agencies.
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Sep 15,2016
Sep 15,2016
0
people found
this helpful
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I have been very impressed with the service from this Company. I am an overseas landlord and feel like I don't need to worry about my properties when I am away. Nathan has been pro-active, professional and has been quick to fill rooms where tenants ...
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Comment on agent fees
Reasonable for the service
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Yes
Aug 25,2016
Aug 25,2016
0
people found
this helpful
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Nathan was extremely helpful thoughout the process of finding a property to let. It was a very smooth and quick process. Nathan was always available and approachable to answer questions and help with any queries. A very professional service from beginning to end....
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Comment on agent fees
There were no hidden fees at all throughout the process. The fees were low and definitely competitive with other companies.
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Aug 20,2016
Aug 20,2016
0
people found
this helpful
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Nathan is very good with understanding a Landlord's requirements, he spends time establishing the facts and keeps these in mind throughout the process.
A consiencious approach ensures timely progress and good communication keeps the Landlord up to date at all times.
Great agent...
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Comment on agent fees
Fees are very competitive. For the first time, I have opted for full management due to rates that cannot be refused!
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Aug 18,2016
Aug 18,2016
0
people found
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Nathan has been fantastic from start to finish. Ensure everything went quickly and get us in the house within two weeks. Tell easy to talk to and if there have been any problems he deals with it immediately. This is my first rental experience and ...
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Comment on agent fees
The fee are reasonable.
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Yes
Aug 11,2016
Aug 11,2016
0
people found
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Nathan is absolutely fantastic he is on time with everything we needs doing. Cant ask for anyone better for our estate agent...
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Comment on agent fees
Great! X
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Yes
Aug 01,2016
Aug 01,2016
0
people found
this helpful
this helpful
Nathan was the best agent person i have ever seen
he was kind and helpful all the time
he helps me out every single detail
I am really thankful to him...
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Comment on agent fees
he deserve what he gets
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Yes
Jul 26,2016
Jul 26,2016
0
people found
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A very positive experience from beginning to end . Nathan provides an excellent service and is very proactive. I will use NMR again without hesitation ....
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Comment on agent fees
Nmr justify their very competitive fees by giving a really great service. I have previous experience of being charged more and receiving a very poor service
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Jul 23,2016
Jul 23,2016
0
people found
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A very professional service - all stages of the letting were dealt with extremely efficiently. Good communication throughout and all for a reasonable fee. Definitely recommended....
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Comment on agent fees
Good.
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Jul 22,2016
Jul 22,2016
0
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used NMR Lettings for several years now never been disappointed always very professional and efficient and very good at dealing with the detail...
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Comment on agent fees
good
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Yes
Jul 22,2016
Jul 22,2016
0
people found
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Really great communicator in feeding information to us both online and in person. Very relaxed personality and didn't want us to rush into any decisions and was very polite. Well presented and kind....
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Comment on agent fees
Much less than larger Agencies. Very appealing fee cost and the way it works with guarantors works well too..
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Jul 13,2016
Jul 13,2016
0
people found
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Helpful, efficient and prepared to give advice too. Have used this service on a number of occasions and always been happy with it....
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Comment on agent fees
Fees are fair and reasonable.
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Jun 13,2016
Jun 13,2016
0
people found
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The staff were amazing and always on hand when I have an enquiry. Totally recommend this company. Nathan has done an amazing job....
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Comment on agent fees
Good
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Yes
Mar 21,2016
Mar 21,2016
0
people found
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Nathan has been incredibly valuable to our securing and managing our first buy to let property. He is versatile, proactive, thorough and more than helpful. We could not have wished for a better experience....
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Mar 15,2016
Mar 15,2016
0
people found
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Nathan has provided an excellent service, he found a tenant quickly and carries out inspection visits to ensure the property is well maintained.
Any questions I have are answered promptly, I would definitely recommend NMR Lettings to potential landlords or tenants....
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Comment on agent fees
Very reasonable fees for the full management service.
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Mar 14,2016
Mar 14,2016
0
people found
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Great service. Honest, reliable and would definitely recommend this company. We have no concerns and now use NMR for second property....
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Comment on agent fees
Great service and competitive fees. Value for money.
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Feb 15,2016
Feb 15,2016
0
people found
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The difference between NMR lettings and the larger, more well known estate agents is incredible. The service offered by NMR is 100 x better, cheaper fees and Nathan actually knows what he is talking about. He goes out of his way to be helpful and has ...
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Comment on agent fees
Excellent and cheapest by far.
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“First class helpful, friendly, informative and professional service. First class ......”
Jan 18,2016
Jan 18,2016
0
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First class helpful, friendly, informative and professional service. First class helpful, friendly, informative and professional service....
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Nov 25,2015
Nov 25,2015
0
people found
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Nathan of NMR Lettings is absolutely excellent on all fronts. Polite, informed, communicative, takes the initiative when appropriate, has good ideas, reasonable rates. I really don't have a bad word to say about him and cannot recommend him highly enough. I would like his business ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
In the event of a complaint against 'NMR Lettings' please request our complaints procedure from the Independent agent who will deal with the matter, should you matter not be resolved by any of the following methods with the agent see below.
We deal with complaints online, by telephone, text phone, post and email
If your complaint cannot be resolved within a suitable time frame (8 Weeks) you can visit the Ombudsman Services below for more advise and help to resolve the matter for you.
http://www.ombudsman-services.org/
Last updated at 3:07 PM 29/02/2016 by Nathan Reah
We deal with complaints online, by telephone, text phone, post and email
If your complaint cannot be resolved within a suitable time frame (8 Weeks) you can visit the Ombudsman Services below for more advise and help to resolve the matter for you.
http://www.ombudsman-services.org/
Best Letting Agent in Durham 
