Manchester City Centre, Manchester, M3
4.7/5, 1375 reviews
94% recommended
90% sales valuation accuracy
93% sales fee satisfaction
87% lettings valuation accuracy
88% lettings fee satisfaction



Property Features

Welcome to an independently-run, independently-minded estate and lettings agency.Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in ... show more Welcome to an independently-run, independently-minded estate and lettings agency.

Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too.

So we decided to build our own home. This new home wasn't made of sticks or straw. It was founded on a deep-rooted, decade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches.

By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn't just about experience and expertise.

We had one philosophy: to keep the promises we made. Then we opened the doors.

Welcome to Ascend. We're built on higher standards.
Ascend | Property for sale or rent | built on higher standards

Opening Hours
Address

Ascend Properties
241 Deansgate
Manchester
Greater Manchester
M3 4EN
0161 637 8336

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 93% £30,000 £245,500
Lettings 87% 88% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
28 3 1192 71 19 0 23 0 33 6
Areas covered
  • M3
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
ARLA NALS DPS SAGEagent
Latest Properties
Images & Videos

“Had a tough situation and little time and Asc......”

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Nov 15,2021
Minithumbup
Jack
Amanda Field
By: 'Robbie'
Nov 15,2021
0 people found
this helpful
Had a tough situation and little time and Ascend has helped me and my cotenants to find a solution. They went above and beyond to make sure our enquiry was dealt the fastest as possible and found the perfect housing solution for us!...
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“Adam Fairhurst was particularly helpful and c......”

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Nov 11,2021
Minithumbup
Adam
By: 'Gabriel'
Nov 11,2021
0 people found
this helpful
Adam Fairhurst was particularly helpful and charming. Securing our flat was a quick a painless process, which in my experience with estate agents - is bloody rare....
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“Renting a property...”

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Nov 10,2021
Minithumbup
Adam
By: 'Shreyas'
Nov 10,2021
0 people found
this helpful
It was very helpful conversing with Adam. He provided all the necessary details and clarifications whenever approached. Very kind and patient...
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“I think Adam is very very nice! He always res......”

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Nov 10,2021
Minithumbup
Adam
By: 'Harriet Li'
Nov 10,2021
0 people found
this helpful
I think Adam is very very nice! He always responses my questions quickly, especially I am in China now, so this quick response is helpful for me to get important information....
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“Adam Fairhurst was very helpful and helped me......”

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Nov 09,2021
Minithumbup
Adam
By: 'Khaled'
Nov 09,2021
0 people found
this helpful
Adam Fairhurst was very helpful and helped me secure the property I wanted. He was always there when I try to reach out to him. Many thanks Ascend properties especially Adam....
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“Rude, Inadequate and Rude Responses…if you get one!...”

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Oct 13,2021
Minithumbdown
Fiona Trigg
Tom Billington
By: 'Steph'
Oct 13,2021
154 people found
this helpful
Lack of communication with landlords, having spent 5 months trying to contact out property manager I escalated our issue to be told that the account manger would reply within 24 hours…2 months later I am still no closer to an answer. This company have no understanding of ...
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“Apalling. Lying about state of property and ignoring requests to repairs pre-existing faults they didnt even bother to check...”

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Oct 05,2021
Minithumbdown
By: 'Barrie'
Oct 05,2021
121 people found
this helpful
UNABLE TO UNPACK MY BELONGINGS AND CONSTANTLY IN FEAR OF BEING BROKEN INTO DUE TO THEIR NEGLIGENCE IN SIGNING OFF A DEFECTIVE PROPERTY AS ACCEPTABLE. Moved into an apartment in Accrington two weeks ago, based on an online viewing and referencing process. Very communicative before ...
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Attachments

Review file
Was this helpful? Yes
By: Barrie
Nov 03, 2021
View all comments (3)
3nd November: window finally repaired, but Ascend are now deliberately witholding authorisation to locksmiths to repair balcony door. To add insult to injury scaffolding has now been put outside my window, for roof repairs, allowing anybody access to balcony, and ease of entry through broken door. Willful negligence on Ascends part, knowingly putting my safety and security in increased danger. They also do not now respond to any emails or contact. Utter disgrace ...

“Absolutely awful company. Don't care about yo......”

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Sep 27,2021
Minithumbdown
By: 'Hannah'
Sep 27,2021
54 people found
this helpful
Absolutely awful company. Don't care about you at all. Ignore you when there is major works needed done in the property (like a toilet not working) and then proceed to tell you to get in touch with compensation (who also never answer). Honestly just the ...
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“Excellent experience , professionally execute......”

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Sep 22,2021
Minithumbup
Mark Lewin
Robert
By: 'Osato'
Sep 22,2021
0 people found
this helpful
Excellent experience , professionally executed , so happy with the way the sale of my house was handled , so happy with the service provided....
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“I was told before how difficult can be some f......”

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Sep 14,2021
Minithumbup
Ektha Mehta
By: 'Stelios'
Sep 14,2021
0 people found
this helpful
I was told before how difficult can be some flat hunting in Manchester! From the time I contacted Ascend and Ektha Mehta everything worked super smoothly! Quick and clear responses & communication, simply process and I had secured the flat that I was interested in! Many ...
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“Ektha has been really helpful to secure a fla......”

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Sep 14,2021
Minithumbup
Ektha Mehta
By: 'Lewis'
Sep 14,2021
0 people found
this helpful
Ektha has been really helpful to secure a flat, in a time where stock was moving really quickly and we were battling with other renters. Within days I was round to check the property and she highlighted some things to go back to the landlord ...
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“The lettings negotiator was very helpful. He ......”

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Sep 10,2021
Minithumbup
Adam
By: 'Begum'
Sep 10,2021
0 people found
this helpful
The lettings negotiator was very helpful. He always replied very fast to the emails. Generally, the quality of service was good....
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“Many thanks for Tom Billington, he was very h......”

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Aug 18,2021
Minithumbup
Tom Billington
By: 'Elizabeth'
Aug 18,2021
0 people found
this helpful
Many thanks for Tom Billington, he was very helpful and tackled issues on time without any delay. His communication skills and showing me around with excellent. Many thanks to you Tom... Elizabeth...
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“Ektha was most helpful and always responded t......”

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Aug 07,2021
Minithumbup
Ektha Mehta
By: 'Kris'
Aug 07,2021
0 people found
this helpful
Ektha was most helpful and always responded to emails or phone calls promptly. Couldn't of asked for much more from a lettings agent...
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“Great service, everyone involved in us sortin......”

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Aug 04,2021
Minithumbup
By: 'Liam Holt'
Aug 04,2021
0 people found
this helpful
Great service, everyone involved in us sorting the letting of the property was quick and really helpful, everyone was also very friendly....
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“Great Agency!Very honest and timely with th......”

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Jul 31,2021
Minithumbup
Adam
By: 'M'
Jul 31,2021
0 people found
this helpful
Great Agency! Very honest and timely with their services. Were able to supply me with video viewings which is great at a time like this. Great communication and very friendly staff. Adam especially has been extremely helpful will all of my queries and questions....
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“Tom initially fielded calls from myself and a......”

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Jul 20,2021
Minithumbup
Tom Billington
By: 'Joshua Webb'
Jul 20,2021
0 people found
this helpful
Tom initially fielded calls from myself and arranged a viewing on a 3 bed property in New Islington. He showed my housemate around the property and offered to send through details immediately when we decided to sign for it on the same day. Both Tom and ...
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“The entire process was quick and streamlined.......”

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Jul 09,2021
Minithumbup
joseph
By: 'Adeolu Adesanya'
Jul 09,2021
0 people found
this helpful
The entire process was quick and streamlined. I was attended to with excellent professionalism and fantastic customer service. My enquiry was promptly dealt with and i am satisfied with the overall performance of the staff, especially Joseph McCorkindale...
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“Adam Was fab, he was so helpful and attentive......”

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Jul 06,2021
Minithumbup
Adam
By: 'Megan'
Jul 06,2021
0 people found
this helpful
Adam Was fab, he was so helpful and attentive and helped in any way he could. He was also great when we came for the tour and he always kept us up to speed with anything going on....
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“TO be honest Ascend agents been helpful I am......”

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Jun 30,2021
Minithumbup
By: 'Elhadj Amadou Tamim Diallo'
Jun 30,2021
0 people found
this helpful
TO be honest Ascend agents been helpful I am expecting a baby no one else was willing to help me to rent a property because of CCj for £397.00 But thanks to Ascend I have a house to welcome my baby thanks...
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“Lovely staff to work with and I’ve enjoyed my......”

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Jun 25,2021
Minithumbdown
By: 'Olajide'
Jun 25,2021
0 people found
this helpful
Lovely staff to work with and I’ve enjoyed my experience with the company since I have been renting with ascend....
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“Always really helpful, our repairs are sorted......”

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Jun 24,2021
Minithumbup
By: 'Sophie Thompson'
Jun 24,2021
0 people found
this helpful
Always really helpful, our repairs are sorted out really quickly and the property manager is really efficient and helpful when we have any questions....
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“This is the Agent you need...”

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Jun 24,2021
Minithumbup
Ardent
By: 'Weronika'
Jun 24,2021
0 people found
this helpful
Best experience renting with Ascend. Very knowledgeable, friendly and respectful. Any issues (and there barely are any) are responded to quickly and resolved in a timely manner....
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“Ascend is always there if u need it! I had a ......”

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Jun 23,2021
Minithumbup
By: 'Beata'
Jun 23,2021
0 people found
this helpful
Ascend is always there if u need it! I had a leak in bathroom and has been sorted quickly. Didn’t have that with my previous agents!...
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“My renting experience...”

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Jun 23,2021
Minithumbup
By: 'Mopelola Oshiberu'
Jun 23,2021
0 people found
this helpful
My renting experience in the past 6 years has been good. I have had no issues and the property management is also very hands on....
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“Ektha was great, such a lovely welcome! Fast ......”

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Jun 18,2021
Minithumbup
Ektha Mehta
Corey
By: 'Jess'
Jun 18,2021
0 people found
this helpful
Ektha was great, such a lovely welcome! Fast and efficient and so helpful from start to finish. Corey was also super helpful. Thanks to you both!...
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“Lovely and very efficient! Could not have ask......”

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Jun 15,2021
Minithumbup
Ektha Mehta
By: 'Ellie'
Jun 15,2021
0 people found
this helpful
Lovely and very efficient! Could not have asked for anyone more helpful making everything stress free for us! Thank you...
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“Do not use Ascend!!!!!...”

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Jun 10,2021
Minithumbdown
By: 'polly'
Jun 10,2021
41 people found
this helpful
I have been waiting for months for a refund of a car parking space, which I was unable to use because Ascend couldn't provide me with the fob in time. They provide an awful service. I have left numerous voicemails and sent countless emails and ...
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Was this helpful? Yes

“Really great service from Ektha, she managed ......”

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Jun 09,2021
Minithumbup
Ektha Mehta
By: 'Harriet John'
Jun 09,2021
1 people found
this helpful
Really great service from Ektha, she managed to secure us the apartment efficiently and quickly. My move in date was after the available date which she managed to negotiate with the landlord, and also reduce the rent for us. She also managed to accommodate our ...
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“I had been super happy with the service of th......”

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Jun 02,2021
Minithumbup
Adam
By: 'Mounia'
Jun 02,2021
0 people found
this helpful
I had been super happy with the service of the agent Adam Fairhurst. He helped me all the way to get the apartment I wanted and I managed to get it for me at the end. I am very happy. Thank you for all the ...
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Staff picture Robert
(331)
Staff picture Amanda Field
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Staff picture Ardent
(42)
Staff picture Ektha Mehta
(35)
Staff picture Adam Stephenson
(26)
Staff picture Tom Billington
(23)
Staff picture Lucy Sexton
(23)
Staff picture Adam
(23)
Staff picture Faye Newton
(19)
No image available Katie
Staff picture Lucy Wakeland
(16)
Staff picture Ewan Rowe
(16)
Staff picture Lora Barker
(15)
Staff picture Fiona Trigg
(15)
Staff picture James Hardern
(9)
Staff picture Mark Lewin
(5)
Staff picture Eleanor Crockett
(4)
Staff picture Robyn Young
(3)
Staff picture Oliver Sacks
(2)
Staff picture Corey
(2)
Staff picture Nicole Moore
(1)
Staff picture Stephanie Bates
(1)
Staff picture Adam Mack
(0)
No image available Josh
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(0)

Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 07/03/2022, 2:02 PM by
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 1:02 PM 07/03/2022 by

Awards won by Ascend Properties, Manchester M3 4EN



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Ascend Properties

Branch - Manchester City Centre, Manchester, M3