Aston Rowe
Acton, London, W3
4.3/5, 170 reviews
85% recommended
100% sales valuation accuracy
95% sales fee satisfaction
93% lettings valuation accuracy
79% lettings fee satisfaction

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Latest Reviews

View all Reviews 170
30th May 2024
reviewed by 'Panos'
“Very highly recommended! Amazing agency and fantastic service. Everyone in the team is great but I must especially thank Hassan ......”
28th Sep 2023
reviewed by 'Mark'
“Absolutely outstanding service!Aston Rowe were superb throughout. Their marketing of my property was top notch and they got so ......”
22nd Jul 2022
reviewed by 'Camilla'
“The team at Aston Rowe have been extremely professional and helpful with our sale from start to finish. Carl always ......”
2nd Feb 2021
reviewed by 'Vaibhav'
“This company is really shit company. I will never ever recommend anyoneuseless manager James Bailey, Firstly they will hold the ......”
23rd Jan 2021
reviewed by 'Amanda'
“I had an incredibly positive experience searching for a property to buy with Aston Rowe, even though the context – an ......”
20th Oct 2020
reviewed by 'Veronika'
“I was supposed to have a viewing with them but noone showed up. It took me 1.5 hours to get there. ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Aston Rowe
103 Churchfield Road
Acton,London
Greater London
W3 6AH
0208 992 3600

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 95% £290,000 £8,300,000
Lettings 93% 79% £300 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
32 1 54 14 35 1 18 2 5 8
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Acton, W3
Hammersmith, W6

“Absolutely amazing from them, they helped us to find our ......”

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May 11,2017
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Joseph
By: 'Simone'
May 11,2017
0 people found
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Absolutely amazing from them, they helped us to find our current place without any problems and especially looking good and actually cheap Joseph helped us to the choice, saying which one was the easiest one to take, cause we were in actually rush. Really amazing, ...
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“I was very impressed with Danuta, when I spoke with ......”

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May 11,2017
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Danuta
By: 'Anna'
May 11,2017
0 people found
this helpful
I was very impressed with Danuta, when I spoke with her most recently. She is very understanding and sympathetic in her grasp of the situation. I am therefore recommending her professional attitude to resolving matters at hand. She is definitely worth a five star rating ...
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“David English is the best Property Manager I have ever ......”

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May 11,2017
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David
By: 'Angela'
May 11,2017
0 people found
this helpful
David English is the best Property Manager I have ever worked with and a key reason why I choose to work with Aston Rowe. I really appreciate the boutique personal service with all departments in one building and David is my key point of contact ...
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Comment on agent fees
I believe represents value for money as I feel my property is taken care of and that David looks after my interests.
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“Excellent and prompt service by Aston Rowe, and their agents.......”

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May 10,2017
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By: 'Dinesh'
May 10,2017
0 people found
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Excellent and prompt service by Aston Rowe, and their agents.I had a very smooth check-in as well as check-out with them....
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Comment on agent fees
Good
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“Danuta is always very helpful, polite and professional. She gets ......”

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May 09,2017
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Danuta
By: 'Hanna'
May 09,2017
0 people found
this helpful
Danuta is always very helpful, polite and professional. She gets out of her way to make sure client is happy and understand everything properly....
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Comment on agent fees
I think that fees are standard but service is better than elsewhere.
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“Danuta has helped me a lot to understand many things ......”

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May 09,2017
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Danuta
By: 'Martin'
May 09,2017
0 people found
this helpful
Danuta has helped me a lot to understand many things on my statement and she is always very nice, helpful and peasant on the phone and in person....
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Comment on agent fees
It is acceptable
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“Excellent service from this estate agent. Joseph always made himself ......”

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May 08,2017
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Joseph
By: 'Matthew'
May 08,2017
0 people found
this helpful
Excellent service from this estate agent. Joseph always made himself available to talk on the phone and reply to e-mails. He was Very accommodating with late evening viewings to fit in with working schedules and no request was too much to pass onto the landlord ...
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Comment on agent fees
The fees are expensive, especially when trying to pay for a months rent and a deposit, however, with the amount of help given and contact we had with Joseph and Shanice, the fees seemed worth it. From viewing the property to moving in, it was less than 4 weeks. Worth it.
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“I found Billy Rowe to be very transparent to deal ......”

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Apr 07,2017
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Eddie
By: 'Richard'
Apr 07,2017
0 people found
this helpful
I found Billy Rowe to be very transparent to deal with whilst purchasing a property they were marketing. His timely responses and market intelligence surrounding the Acton area were first class. I thank Billy for the honesty and integrity throughout the process....
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Comment on agent fees
good.
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“I would not wish upon my biggest enemy to deal ......”

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Mar 23,2017
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By: 'Anonymouos'
Mar 23,2017
7 people found
this helpful
I would not wish upon my biggest enemy to deal with this agency. Horrendous customer service, no care for the customers they represent. Below is our story: We have been contacted by Aston Rowe to see a flat in Chiswich. Great flat, decided to take ...
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Comment on agent fees
HORENDOUS
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“We were speaking to a fair few of estate agents ......”

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Feb 13,2017
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Joseph
By: 'Sara'
Feb 13,2017
0 people found
this helpful
We were speaking to a fair few of estate agents during our search for a new home and Joseph was the only estate agent that actually found us exactly what were looking for. He didn't waste our time with offers we all knew we could ...
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“Aside from the fact that they were trying to sell ......”

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Feb 05,2017
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Luke
By: 'Darrenp'
Feb 05,2017
2 people found
this helpful
Aside from the fact that they were trying to sell a property on which they had little knowledge, they had next to no expertise in the property field - surely this is their area of expertise? Not this bunch of charlatans! The constant bluffing, evasive ...
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“I was looking for a house the last week and ......”

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Jan 24,2017
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Joseph
By: 'Stefan'
Jan 24,2017
0 people found
this helpful
I was looking for a house the last week and I've called Joseph, in a matter of hours he called me back with some offers that he found for me, in the same day we went to see the properties (there where 4 houses) all of ...
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Comment on agent fees
Good
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“Harry Hammonds made the buying of a property nothing less ......”

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Oct 06,2016
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Harry
By: 'Allan'
Oct 06,2016
0 people found
this helpful
Harry Hammonds made the buying of a property nothing less than a pleasurable experience, rather than one of stress. This was due to his easy going manner, experience and patience. For me, when buying a property it is very important not to feel pressured into ...
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“One of the worst agency I have dealt with. Totally ......”

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Sep 27,2016
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By: 'Donato'
Sep 27,2016
1 people found
this helpful
One of the worst agency I have dealt with. Totally unreliable, all in only for the money. Lazy staff. They asked me to arrange the inventory checkout which I was responsible only for the payment. After we agreed to the contract to rent the flat, ...
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Comment on agent fees
The agent fees are totally unjustified for this agency.
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“Top lad! Joseph is a delightful man to work with. ......”

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Sep 12,2016
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By: 'ashk'
Sep 12,2016
0 people found
this helpful
Top lad! Joseph is a delightful man to work with. Easy going, he gets what you are on about and he is always quick to respond despite being seriously busy man. All the other staff sat in the branch office are also very helpful. They ...
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Comment on agent fees
Agent fees is reasonable and is probably less expensive compared to other high street agents. The biggest drawback I see is AS trying to squeeze money in every tiny little way possible- like a 50p surcharge on card transactions which is always easier paying by card for larger transactions instead of the risk of carrying cash around.
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“Joseph Smith worked very hard to secure me the rental ......”

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Sep 06,2016
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Joseph
By: 'Penelope'
Sep 06,2016
0 people found
this helpful
Joseph Smith worked very hard to secure me the rental I wanted for my family,he went that extra mile to get us the flat and I am very grateful as it saved us a lot of time as it was the first flat I ...
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Comment on agent fees
They were as expected.
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“My husband and I recently rented a property in Acton ......”

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Aug 11,2016
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Joseph
By: 'Louise'
Aug 11,2016
0 people found
this helpful
My husband and I recently rented a property in Acton through Aston Rowe. We dealt with Joseph Smith and found the whole experience to be very straight-forward and stress-free. Joseph found us a selection of really lovely properties to choose from and arranged a second ...
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Comment on agent fees
Agent's fees are fine - the first time I feel that the agent has really earned them.
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“Aithough the process of selling is stressful, I found Lauren, ......”

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Jul 28,2016
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Darren
By: 'PS'
Jul 28,2016
0 people found
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Aithough the process of selling is stressful, I found Lauren, Darren and Charlie all very supportive and kind. Keeping me updated in all that was going on. And if I had any queries there was always someone that could answer me....
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Comment on agent fees
Fees were in line with other agents and I couldn't do their job.
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“I cant say enough about Charlie. Handled my house sale ......”

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Jul 23,2016
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Charlie
By: 'Obese'
Jul 23,2016
0 people found
this helpful
I cant say enough about Charlie. Handled my house sale quickly, professionally and kept me updated all the way. I wouldnt hesitate to use him or any of the team at Aston Rowe going forward....
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Comment on agent fees
Fees are fair and reasonable.
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“Finding a rental property at short notice in an unfamiliar ......”

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Jul 21,2016
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Ben
By: 'Paul'
Jul 21,2016
0 people found
this helpful
Finding a rental property at short notice in an unfamiliar area can be somewhat tricky, particularly if you are half way around the world in Australia and you are having to rely on your better half to do all the work. Aston Rowe are clearly ...
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“We have just completed on a property in Acton and ......”

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Jul 21,2016
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Harry
By: 'Sash'
Jul 21,2016
0 people found
this helpful
We have just completed on a property in Acton and it wasn't a particularly easy process for various reasons. But I was so grateful having Harry and Darren steering us and negotiating for us to a positive outcome. They were both so calm and steady ...
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Comment on agent fees
good
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“Both Sales and Lettings have been extremely helpful, easy to ......”

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Jul 20,2016
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Eddie
By: 'Kate'
Jul 20,2016
0 people found
this helpful
Both Sales and Lettings have been extremely helpful, easy to deal with, good communication, honest and upfront. Would highly recommend....
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Comment on agent fees
Fees are reasonable
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“Met with 3 prospective agents regarding the sale of my flat. ......”

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Jul 20,2016
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Charlie
By: 'William'
Jul 20,2016
0 people found
this helpful
Met with 3 prospective agents regarding the sale of my flat. Following the process, it was clear that Aston Rowe were the market leaders for a reason. They knew the market, had a solid book of buyers, and gave constructive feedback on viewings. Charlie and Darren ...
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Comment on agent fees
Flexible on fees.
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“I have never written a review before but after the ......”

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Jul 14,2016
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Ben
By: 'Nathan'
Jul 14,2016
0 people found
this helpful
I have never written a review before but after the outstanding service I received from Ben Adams I just had too. After losing one house due to a bad landlord reference from one of my flat mates, we had a very limited time to get ...
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Comment on agent fees
Good
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“Joseph was very Professional and helpful. I told him what ......”

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Jul 13,2016
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Joseph
By: 'reviewer'
Jul 13,2016
0 people found
this helpful
Joseph was very Professional and helpful. I told him what we were looking for, but we didn't expect that we would get everything we wanted in a flat. To our surprise he found a flat that ticked every single box. We are very happy living ...
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“Lauren did a fantastic job helping us to buy our ......”

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Apr 14,2016
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By: 'Ella'
Apr 14,2016
0 people found
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Lauren did a fantastic job helping us to buy our first home together. It wasn't without its stressful moments and Lauren always remained calm, positive and communicative. We really enjoyed working with her and would definitely recommend Aston Rowe to others....
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“now know was a cover for his absolute lack of ......”

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Mar 31,2016
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By: 'Benmac'
Mar 31,2016
1 people found
this helpful
now know was a cover for his absolute lack of knowledge of basic property law). Moreover, he is the smuggest little upstart I have ever had the displeasure of dealing with, in my 35 years of dealing with agents. I wouldn't trust this man to wash ...
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“Having only a week available to find a new flat, ......”

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Mar 30,2016
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Joseph
By: 'Poppy'
Mar 30,2016
0 people found
this helpful
Having only a week available to find a new flat, panic ensued as my boyfriend and I desperately searched online listings for anything that might be remotely right. Eventually we came across the perfect place. After a quick email Joseph called me straight away, he ...
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Comment on agent fees
The fees are standard
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“My experience with sourcing the perfect rental property was unsatisfactory, ......”

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Mar 18,2016
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Jamie
By: 'Djamel'
Mar 18,2016
0 people found
this helpful
My experience with sourcing the perfect rental property was unsatisfactory, to say the least. With my very specific requirements (2 bed flat with a dog), which when amalgamated, was always going to prove difficult, even for the most experienced of estate agents. This initial experience was ...
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“I have just bought my house through Aston Rowe - ......”

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Feb 10,2016
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Harry
By: 'Eileen'
Feb 10,2016
0 people found
this helpful
I have just bought my house through Aston Rowe - a bit of a rocky road but we got there in the end. Though engaged by the vendors Harry was very helpful to me and I found him personable and easy to deal with. He ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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