“Useless, don't even deserve 1 star. Landlord lives abroad so no ......”
1 Star Review
Jun 29,2017
By:
'Baljit'
Jun 29,2017
Services: Lettings (as a Tenant)
Rent PCM: £1700
Would you recommend?: No
Postcode: E14
Lettings (as a Tenant)
Rent PCM: £1700
Postcode: E14
12
people found
this helpful
Useless, don't even deserve 1 star. Landlord lives abroad so no urgency to handle responsibility. Apparently their staff are qualified but haven't a clue how to resolve issues, all talk. Charge ridiculously high fees for very poor/ no service. Hung fire alarms on day of move ...
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Comment on agent fees
Bad, if you are going to charge high fees at least meet minimum standards/ requirements.
12
people found
this helpful
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Yes
“I had the worst experience ever with this agency. I ......”
1 Star Review
Jun 13,2017
By:
'Salvo'
Jun 13,2017
Services: Lettings (as a Tenant)
Rent PCM: £1907
Would you recommend?: No
Postcode: E14
Lettings (as a Tenant)
Rent PCM: £1907
Postcode: E14
4
people found
this helpful
I had the worst experience ever with this agency. I chose them in the first instance in June last year because already with them in another property with the City office.
I must say that the way the treat the customers is appalling: they are ...
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Comment on agent fees
There are no goods to report, some of the bad are listed above
4
people found
this helpful
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“I see most reviews here have been written by landlords, ......”
1 Star Review
Dec 02,2016
By:
'UnhappyTenant'
Dec 02,2016
Services: Lettings (as a Tenant)
Rent PCM: £1195
Would you recommend?: No
Postcode: E14
Lettings (as a Tenant)
Rent PCM: £1195
Postcode: E14
8
people found
this helpful
I see most reviews here have been written by landlords, so allow me to offer an honest perspective from the point of view of a tenant. Renting through Atkinson McLeod was the most nightmarish tenancy of my life, even by London standards. The specific incidents ...
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Comment on agent fees
Their fees were outrageously high, and seemed to be made up on the spot- I was given several different 'estimates' for a fee to terminate my contract early.
8
people found
this helpful
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Yes
“Thank you very much Joseph! You have been very helpful. ......”
5 Star Review
Nov 23,2016
By:
'KARTHIK'
Nov 23,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E14
Lettings (as a Tenant)
Postcode: E14
0
people found
this helpful
Thank you very much Joseph! You have been very helpful. Always smiling and providing all required information about the properties. All the property you have shown us were very good in all terms :)...
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0
people found
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“Lisa and Sammi have been extremely competent and professional throughout ......”
5 Star Review
Oct 11,2016
By:
'Simone'
Oct 11,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E14
Lettings (as a Tenant)
Postcode: E14
0
people found
this helpful
Lisa and Sammi have been extremely competent and professional throughout our tenancy application process (which is a rare find within the industry). They have been clear and transparent from start to finish, have forwarded all the documents promptly and made sure every little detail was ...
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Comment on agent fees
around industry average, however well spent
0
people found
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“Vilmis is an amazing agent.I just moved from New ......”
5 Star Review
Oct 03,2016
By:
'George'
Oct 03,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E14
Lettings (as a Tenant)
Postcode: E14
2
people found
this helpful
Vilmis is an amazing agent.
I just moved from New York to a flat in London and he made the whole process go smoothly.
He was very helpful, efficient and replied quickly to all my questions.
I highly recommend him....
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2
people found
this helpful
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“Vilmis was absolutely epic. I was moving from Czech back ......”
5 Star Review
Sep 28,2016
By:
'Andy'
Sep 28,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E149
Lettings (as a Tenant)
Postcode: E149
2
people found
this helpful
Vilmis was absolutely epic. I was moving from Czech back to London and didn't have time to view the apartment before moving, I was particular in the apartment type I wanted and he did everything he could to make the process fantastic. He videoed the ...
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Comment on agent fees
Worth the fee
2
people found
this helpful
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Yes
“Joseph and Vilmis - Top guys. Quick and efficient and ......”
5 Star Review
Sep 27,2016
By:
'Eug'
Sep 27,2016
Services: Lettings (as a Landlord)
Rent PCM: £1841
Would you recommend?: Yes
Postcode: E14
Lettings (as a Landlord)
Rent PCM: £1841
Postcode: E14
3
people found
this helpful
Joseph and Vilmis - Top guys. Quick and efficient and a very friendly service. Highly reccomended for any prospective landlords in London!...
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Comment on agent fees
Good
3
people found
this helpful
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Yes
“Complaint raised for leaving our flat open while showing to ......”
1 Star Review
Sep 26,2016
By:
'Aphrodite/Ioannis'
Sep 26,2016
Services: Lettings (as a Tenant)
Rent PCM: £2000
Would you recommend?: No
Postcode: E14
Lettings (as a Tenant)
Rent PCM: £2000
Postcode: E14
4
people found
this helpful
Complaint raised for leaving our flat open while showing to new tenants and we were abroad. Leah never responded to our complaint as she had committed to do so and after sending many chasers...
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4
people found
this helpful
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Yes
“very good help, always available and very reactivearranged a very ......”
5 Star Review
Sep 16,2016
By:
'ben'
Sep 16,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E14
Lettings (as a Tenant)
Postcode: E14
2
people found
this helpful
very good help, always available and very reactive
arranged a very smooth move
very good knowledge of the area. thanks!...
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Comment on agent fees
very good service
2
people found
this helpful
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Yes
“Vilmis did a good job, he was motivated and helped ......”
5 Star Review
Sep 15,2016
By:
'antoine'
Sep 15,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E14
Lettings (as a Tenant)
Postcode: E14
2
people found
this helpful
Vilmis did a good job, he was motivated and helped us a lot. we believe he deserves 5 stars. 20 words is too much...
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2
people found
this helpful
Was this helpful?
Yes
“It was a pleasure dealing with both Leah and Joseph ......”
5 Star Review
Sep 12,2016
By:
'Vinesh'
Sep 12,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E14
Lettings (as a Landlord)
Postcode: E14
0
people found
this helpful
It was a pleasure dealing with both Leah and Joseph throughout discussions to get the property (a 2 bedroom flat near Canary Wharf) let.
Leah acted very professionally during our negotiations on fees and was very patient and understanding of our changing circumstances and timelines throughout ...
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Comment on agent fees
Good.
0
people found
this helpful
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Yes
“Vilmis is helpful and high quality professional. Very responsive and ......”
5 Star Review
Sep 06,2016
By:
'Anna'
Sep 06,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E14
Lettings (as a Tenant)
Postcode: E14
2
people found
this helpful
Vilmis is helpful and high quality professional. Very responsive and aiming to meet customers' needs. Vilmis found a perfect property which satisfies all my needs....
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Comment on agent fees
Good
2
people found
this helpful
Was this helpful?
Yes
“Awesome agent. He cared a lot about making our move ......”
5 Star Review
Sep 04,2016
By:
'Laurence'
Sep 04,2016
Services: Lettings (as a Tenant)
Rent PCM: £370
Would you recommend?: Yes
Postcode: E14
Lettings (as a Tenant)
Rent PCM: £370
Postcode: E14
2
people found
this helpful
Awesome agent. He cared a lot about making our move to a new flat as smooth as possible. Really has his customers' wellbeing at heart!...
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2
people found
this helpful
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Yes
“Your company work is quite preferable. However, I felt really ......”
4 Star Review
Aug 31,2016
By:
'Yash'
Aug 31,2016
Services: Lettings (as a Tenant)
Rent PCM: £1257
Would you recommend?: Yes
Postcode: E14
Lettings (as a Tenant)
Rent PCM: £1257
Postcode: E14
0
people found
this helpful
Your company work is quite preferable. However, I felt really annoyed for the work done by HomeLet, please sort out this.
Thanks...
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Comment on agent fees
Ok
0
people found
this helpful
Was this helpful?
Yes
“Vilmis was a fantastic agent to deal with. We were ......”
5 Star Review
Aug 30,2016
By:
'Henry'
Aug 30,2016
Services: Lettings (as a Tenant)
Rent PCM: £1600
Would you recommend?: Yes
Postcode: E15
Lettings (as a Tenant)
Rent PCM: £1600
Postcode: E15
2
people found
this helpful
Vilmis was a fantastic agent to deal with. We were faced with tight time constraints regarding a move in date and also many documentation hurdles arose. Vilmis was able to deal with every situation with swift action and competency. Communication is a big strength of ...
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2
people found
this helpful
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Yes
“Ability to move rapidly and make sure that I could ......”
5 Star Review
Aug 30,2016
By:
'Ian'
Aug 30,2016
Services: Lettings (as a Tenant)
Rent PCM: £2000
Would you recommend?: Yes
Postcode: E147
Lettings (as a Tenant)
Rent PCM: £2000
Postcode: E147
2
people found
this helpful
Ability to move rapidly and make sure that I could secure at short notice a new property to rent. Despite a few complex queries and requests Vilmis was able to adapt and get answers and things in place quickly and was available to make sure ...
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Comment on agent fees
Reasonable fees for London.
2
people found
this helpful
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Yes
“We have used Atkinson McLeod previously for several years but ......”
5 Star Review
Aug 25,2016
By:
'Surjohn'
Aug 25,2016
Services: Lettings (as a Landlord)
Rent PCM: £1733
Would you recommend?: Yes
Postcode: E14
Lettings (as a Landlord)
Rent PCM: £1733
Postcode: E14
0
people found
this helpful
We have used Atkinson McLeod previously for several years but moved back into ourLondon flat for 18 months whilst changing houses. The team constantly kept in touch so that when we were able to let again a suitable client, to our specifications, was found within a ...
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Comment on agent fees
I suppose quality costs!
0
people found
this helpful
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“I could not have asked for a better letting's representatives ......”
5 Star Review
Aug 25,2016
By:
'BV'
Aug 25,2016
Services: Lettings (as a Tenant)
Rent PCM: £1195
Would you recommend?: Yes
Postcode: SE16
Lettings (as a Tenant)
Rent PCM: £1195
Postcode: SE16
1
people found
this helpful
I could not have asked for a better letting's representatives than Vilmis and Lisa!
Vilmis went an extra mile since the first phone call regarding my search. I have never dealt with such a professional, efficient and reliable people!
I found the perfect place to ...
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Comment on agent fees
Good
1
people found
this helpful
Was this helpful?
Yes
“He been so helpful to my final decision before be 100% ......”
5 Star Review
Aug 23,2016
By:
'Rogerio'
Aug 23,2016
Services: Lettings (as a Tenant)
Rent PCM: £1190
Would you recommend?: Yes
Postcode: SE16
Lettings (as a Tenant)
Rent PCM: £1190
Postcode: SE16
1
people found
this helpful
He been so helpful to my final decision before be 100% if I really move in. He always was there to help me to clarify any question.
Great job Vilmis....
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Comment on agent fees
Showing experience.
1
people found
this helpful
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Yes
“Thank you very much! You have been very helpful and ......”
5 Star Review
Aug 23,2016
By:
'Alina'
Aug 23,2016
Services: Lettings (as a Tenant)
Rent PCM: £1300
Would you recommend?: Yes
Postcode: E16
Lettings (as a Tenant)
Rent PCM: £1300
Postcode: E16
0
people found
this helpful
Thank you very much! You have been very helpful and have proved to be very professional. The process was much quicker than I expected it to be, from past experiences with other agencies. Great work and thanks again!...
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Comment on agent fees
Thanks alot, Joseph! You have been really great and supportive and made the whole process go smoother!
0
people found
this helpful
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Yes
“Arranged a flat viewing for this morning yesterday. Travelling 2 hours 30......”
1 Star Review
Aug 16,2016
By:
'Gwen'
Aug 16,2016
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: E14
Lettings (Prospective customer)
Postcode: E14
1
people found
this helpful
Arranged a flat viewing for this morning yesterday. Travelling 2 hours 30minutes to get to the flat. No one turned up. Rang them, said the flat was let last night. Thanks for telling us. What a waste of time....
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1
people found
this helpful
Was this helpful?
Yes
“I really liked Margaret's approach, keeping us informed with feedback ......”
5 Star Review
Aug 15,2016
By:
'AR'
Aug 15,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E14
Lettings (as a Landlord)
Postcode: E14
0
people found
this helpful
I really liked Margaret's approach, keeping us informed with feedback from viewings without the usual letting agent waffle. She secured a tenancy for us in a short time. Then Sammi was very efficient in following through with the required paperwork. Good experience all round....
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Comment on agent fees
Reasonable Fees
0
people found
this helpful
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Yes
“Excellent professional, very prompt to help, work and find the ......”
5 Star Review
Aug 13,2016
By:
'Excellent'
Aug 13,2016
Services: Lettings (as a Tenant)
Rent PCM: £1350
Would you recommend?: Yes
Postcode: E14
Lettings (as a Tenant)
Rent PCM: £1350
Postcode: E14
0
people found
this helpful
Excellent professional, very prompt to help, work and find the best for his clients, right from the moment they come through his office. He actually found a property right in the same day i've met him!...
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Comment on agent fees
Good, Suitable!
0
people found
this helpful
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Yes
“Vilmis was one of the best letting agents I've had ......”
5 Star Review
Aug 10,2016
By:
'bleed310'
Aug 10,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E14
Lettings (as a Tenant)
Postcode: E14
2
people found
this helpful
Vilmis was one of the best letting agents I've had the pleasure to deal with, having been a tenant for the past 5 years and across 4 properties. He was polite, helpful, and most importantly honest about the places he showed me....
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Comment on agent fees
Fees are average for London.
2
people found
this helpful
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Yes
“I live in Singapore so it is important that I ......”
4 Star Review
Aug 05,2016
By:
'Thomas'
Aug 05,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SE16
Lettings (as a Landlord)
Postcode: SE16
1
people found
this helpful
I live in Singapore so it is important that I have confidence in the agent. I have found Mr Ziurlys attentive, prompt with feedback and he provides positive suggestions about solving issues or problems. A case in point was some refurnishing requested by the latest ...
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Comment on agent fees
Acceptable
1
people found
this helpful
Was this helpful?
Yes
“Really excellent service from Vilmis and Sammi. The whole process ......”
5 Star Review
Aug 05,2016
By:
'jonnyblackmore'
Aug 05,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E14
Lettings (as a Tenant)
Postcode: E14
1
people found
this helpful
Really excellent service from Vilmis and Sammi. The whole process was very efficient and Vilmis was always easy to contact with any questions....
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Comment on agent fees
Good
1
people found
this helpful
Was this helpful?
Yes
“Really helpful in finding me a tenant. Kept me informed ......”
5 Star Review
Aug 04,2016
By:
'Kasameer'
Aug 04,2016
Services: Lettings (as a Landlord)
Rent PCM: £1408
Would you recommend?: Yes
Postcode: E149
Lettings (as a Landlord)
Rent PCM: £1408
Postcode: E149
0
people found
this helpful
Really helpful in finding me a tenant. Kept me informed about everything going on & when lost 1 tenant because the tenant backed out last minute they proactively worked and found me another...
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0
people found
this helpful
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Yes
“Joseph was very helpful and still is. There were 2 times ......”
5 Star Review
Aug 03,2016
By:
'Costel'
Aug 03,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E16
Lettings (as a Tenant)
Postcode: E16
0
people found
this helpful
Joseph was very helpful and still is. There were 2 times in the weekend that i needed his help and he gladly would have done it, but in the end the things solved themselfes....
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Comment on agent fees
The fees are ok.
0
people found
this helpful
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“Great guy. Responsible and efficient. He knows the market well. ......”
5 Star Review
Aug 01,2016
By:
'Allen'
Aug 01,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E16
Lettings (as a Landlord)
Postcode: E16
0
people found
this helpful
Great guy. Responsible and efficient. He knows the market well. I would strongly recommend him for all landlords and tenants....
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0
people found
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Was this helpful?
Yes