Braintree, CM7
4.9/5, 392 reviews
96% recommended
96% lettings valuation accuracy
96% lettings fee satisfaction
Operating from a prime sited ‘High Street’ location the branch has been successfully selling and letting properties locally since it first opened its doors for business back in 2007.Through enhanced technology, buyers and tenants can access local properties throughout the entire Beresford branch network spread across most of Essex and ... show more Operating from a prime sited ‘High Street’ location the branch has been successfully selling and letting properties locally since it first opened its doors for business back in 2007.

Through enhanced technology, buyers and tenants can access local properties throughout the entire Beresford branch network spread across most of Essex and into parts of Greater London.


FREE VALUATIONS ARE AVAILABLE UPON REQUEST

Opening Hours
Address

Beresfords
74a High Street
Braintree
Essex
CM7 1JP
sell: 01376 348444 lett: 01376 348666

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 96% 96% £575 £2,225
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
105 1 179 10 36 1 34 5 22 0
Areas covered
  • CM7
  • CM7 1
  • CM7 2
  • CM7 3
  • CM7 5
  • CM7 9
  • CM77 7
  • CM77 8
  • CM77 6
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA SAGEagent
Latest Properties

No Properties

Images & Videos

“Recommend 100% and will definitely use again.......”

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Oct 21,2021
Minithumbup
By: 'Adam Crosby'
Oct 21,2021
1 people found
this helpful
Recommend 100% and will definitely use again. The most helpful and professional estate agent ive used to date. Nothing was a problem and they were always easy to contact with fast replies. Thanks alot Lauren We really appreciate all you done for us....
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“Was a little sceptical to use Beresfords agai......”

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Oct 16,2021
Minithumbup
Debby
By: 'Allyson Higgs'
Oct 16,2021
0 people found
this helpful
Was a little sceptical to use Beresfords again as had a previous issue with another branch years ago but glad I did. I met Debby at a viewing of a house which we were chosen for but she bent over backwards to find us a ...
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By: Bernadette Barcham, Director Beresfords Lettings D
Oct 20, 2021
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Dear Allyson, I just want to thank you for taking the time to post your review on the service you have recently received from our Braintree lettings office and in particular Debby the branch manager. I have looked into the issue you had with a previous office of ours, but we have discovered that this was another company altogether with a similar name based in Cambridge. Beresfords do not have an office in Cambridge, so I just wanted to reassure you that any issues you had previously were not wit ...

“Really helpful and accommodating in every are......”

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Sep 28,2021
Minithumbup
Debby
Ryan
By: 'Scott'
Sep 28,2021
0 people found
this helpful
Really helpful and accommodating in every area. Would highly recommend Debby, Ryan and the team at Beresfords. They walked me step by step through my first rental....
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Was this helpful? Yes
By: Steven Bond - Managing Director
Sep 28, 2021
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Hi Scott I just wanted to reply to your review personally. As a business we invest heavily in staff training in the hope of delivering a consistently high level of service to our customers. I was pleased to read your comments about the service provided to you on this occasion, by our lettings team in Braintree, but especially Debby and Ryan. I know they will be very grateful for your kind words. Steven Bond Managing Director – Residential Lettings ...

“They were very friendly and helpful. Im all m......”

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Aug 16,2021
Minithumbup
By: 'S.F'
Aug 16,2021
3 people found
this helpful
They were very friendly and helpful. Im all moved into my first home, and i couldnt be more excited :)...
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“Would highly recommend...”

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Jul 24,2021
Minithumbup
By: 'Megan'
Jul 24,2021
3 people found
this helpful
Everyone we dealt with was extremely helpful and answered all our questions. They helped make the move as seamless as possible. Would highly recommend....
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“Excellent staff members! Good response team. ......”

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Jul 24,2021
Minithumbup
Ryan
By: 'AFOLABI OLAYEMI'
Jul 24,2021
2 people found
this helpful
Excellent staff members! Good response team. Feedbacks were also swift. Patient and welcoming. I made a good choice working with Beresford....
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“Fair agency to work with...”

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Jun 30,2021
Minithumbup
Ryan
By: 'Kent'
Jun 30,2021
2 people found
this helpful
Professional and understanding attitude. Polite and helpful. Collaborating with very good contractors. Clear rules so you know what to expect from the rental contract....
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“Jess worked to resolve an issue with plumbing......”

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Jun 23,2021
Minithumbup
By: 'Adam'
Jun 23,2021
2 people found
this helpful
Jess worked to resolve an issue with plumbing despite being given the run around by an external company. She remained polite professional and understanding to myself despite my significant frustrated attitude. Jess is a credit to her company. While I hope not to have any ...
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“Friendly and helpful Team...”

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Jun 23,2021
Minithumbup
By: 'Michelle'
Jun 23,2021
2 people found
this helpful
We can't thank the staff at Beresfords Braintree enough! They have all be marvellous in helping us move into our rental property. We had a few maintenance issues and Jess has been a star helping us get them resolved immediately. Couldn't have been more helpful ...
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“Firstly I just want to wholeheartedly thank B......”

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Jun 18,2021
Minithumbup
Debby
By: 'Lou Manuel'
Jun 18,2021
3 people found
this helpful
Firstly I just want to wholeheartedly thank Bearsford for helping me and my sister secure our flat. I was extremely happy with how they dealt with mine and my sisters case being that treated us with respect and understood our circumstance with the up most ...
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Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Jun 18, 2021
View all comments (1)
Dear Lou Thank you for posting your very kind review on the service you have received from our lettings team at Braintree. I am sure that they will be very happy with your comments and I wish you and your sister well for the future. ...

“Beresfords provided a very good service from ......”

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Jun 16,2021
Minithumbup
Debby
By: 'Colin John Shelverton'
Jun 16,2021
3 people found
this helpful
Beresfords provided very good service from start to completion, they know the local market, and Debby was excellent in securing a good Agreement....
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Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Jun 18, 2021
View all comments (1)
Dear Mr Shelverton Thank you for taking the time to post your review. Customer feedback Is very important to us. I will pass on your kind words to Debbie and the lettings team at Braintree. ...

“I received an excellent service from Suzanne ......”

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May 25,2021
Minithumbup
By: 'Jane'
May 25,2021
2 people found
this helpful
I received an excellent service from Suzanne Horlock. Suzanne carried out an efficient end of tenancy check out and was extremely thorough and went over and beyond to help....
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“I am so happy for this team....”

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May 15,2021
Minithumbup
Debby
By: 'Shamilan'
May 15,2021
2 people found
this helpful
I am so happy for this team. This team is awesome and you guys are doing great, I know you guys are the most dedicated, and wonderful people in the world. Best ,fast and friendly service thank you guys ??...
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Was this helpful? Yes
By: Bernadette Barcham MARLA Director Beresfords Letti
Jun 18, 2021
View all comments (1)
Dear Shamilan. Thank you for your review and for your award of 5 stars. I am sure the team will be very happy with your comments. ...

“Have had the best experience!...”

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May 07,2021
Minithumbup
Debby
Christine
By: 'Michelle'
May 07,2021
2 people found
this helpful
Have had the best experience! Have been looking to rent for quite a while so when I see a property I liked I called Beresfords . From the first conversation with Debby , where she booked me in for a viewing . I was treated by a warm ...
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Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Jun 18, 2021
View all comments (1)
wow what a review thank you very much for taking the time to comment on your experience in dealing with our lettings team in Braintree. Thank you Michelle I will pass on your kind words and I hope you are happy in your new home. ...

“A first class service...”

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May 07,2021
Minithumbup
Christine
By: 'Corinne Hunter'
May 07,2021
1 people found
this helpful
With the rental market being so “hot potatoe esq” at the moment, I decided that rather than rely on right move to find me a home, I would call Beresfords direct and ask them to notify me of any upcoming properties that would be available ...
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Jun 18, 2021
View all comments (1)
Dear Corrine, Thank you so much for taking the time to post your review. I am very proud of our lettings team at Braintree and it is really good to read about a customers experience on the service received. I will pass on your kind words,thanks again. ...

“Absolutely fantastic service. Everything was ......”

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Apr 14,2021
Minithumbup
Debby
Christine
By: 'Bethany'
Apr 14,2021
1 people found
this helpful
Absolutely fantastic service. Everything was so smooth and it's the easiest move I've ever had! Any questions were answered straight away and they definitely went above and beyond for us!...
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Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Jun 18, 2021
View all comments (1)
Dear Bethany Thank you so much for posting your review. Apologies for the delay in my response. I am very pleased that you were happy with the service provided to you. Thanks again. ...

“Great experience with Beresfords Braintree, r......”

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Mar 26,2021
Minithumbup
Debby
Christine
By: 'Ryan'
Mar 26,2021
1 people found
this helpful
Great experience with Beresfords Braintree, really good resonse time and always kept us in the loop to what was going on. As it was our first property, we were some what cautious of what to do next, but we had the security from Beresfords of ...
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“Amazing!!...”

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Mar 01,2021
Minithumbup
Christine
By: 'anonymous'
Mar 01,2021
1 people found
this helpful
Helped us threw the whole way and was very patient with us !! As first time house renters , she guided us through the process every step of the way....
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Comment on agent fees
Good
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“Excellent experience with Beresfords Braintre......”

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Feb 05,2021
Minithumbup
Christine
By: 'Kelsey'
Feb 05,2021
1 people found
this helpful
Excellent experience with Beresfords Braintree. They were always available to answer any queries, replying to emails almost instantly and made our move go so smoothly! Thank you Beresfords Braintree!...
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“Excellence....”

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Jan 24,2021
Minithumbup
By: 'Kieron'
Jan 24,2021
1 people found
this helpful
Beresfords have just helped us with our first rental property. They were fantastic throughout. No aggressive sales, just genuine assistance. They made the whole experience far less stressful than it could have been. Then when the rental was marketed, they got us three offers of ...
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“Brilliant from the start to the end, I’ve nev......”

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Jan 22,2021
Minithumbup
Debby
Christine
By: 'Hannah'
Jan 22,2021
1 people found
this helpful
Brilliant from the start to the end, I’ve never had such a positive experience from an estate agents before. I would 100% recommend....
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“Terrible to Tenants...”

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Nov 19,2020
Minithumbdown
By: 'Paul'
Nov 19,2020
1 people found
this helpful
Although a model tenant for the last 4 years, Beresfords have treated my family and I terribly in handling our departure from rented accommodation. We were made to feel like second class citizens during the departure process with Beresfords' staff demonstrating incredibly poor communication and a ...
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Was this helpful? Yes
By: Paul Harrison
Nov 30, 2020
View all comments (2)
30th November (day 20 after departing property) Further to Beresfords' response to my posting on TrustPilot a little over a week ago, it is with continued disappointment that nobody from Beresfords has contacted me since. This lack of communication and the ability to show any willingness to resolve issues further reaffirms my belief that Beresfords has a complete disregard towards tenants and their rights. After receiving a response from the Company's MD you would had least thought that so ...

“Excellent service...”

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Nov 13,2020
Minithumbup
Debby
Christine
By: 'Margaret'
Nov 13,2020
1 people found
this helpful
Excellent service. Staff very helpful and extremely patient with me especially as I struggled with some of the technology! I would thoroughly recommend this firm....
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“Very helpful agents...”

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Oct 25,2020
Minithumbup
Debby
By: 'Carmen'
Oct 25,2020
1 people found
this helpful
Always available to answer questions; open, friendly and ready to help find the right property for our needs, no matter how complicated....
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“It was a journey......”

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Oct 14,2020
Minithumbup
By: 'Sian'
Oct 14,2020
1 people found
this helpful
It was a journey, some highs, alot of lows but beresfords were with me every single step of the way! I bought a house through them and it was a messy one (not their fault!), but Gary and Anita were amazing! They always called me ...
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By: Alison Horsley
Oct 31, 2020
View all comments (1)
Hi Sian, Thank you very much for taking the time to post your 5 star review for Gary and Anita at our Braintree office. With many years of experience, they are focused on providing the best possible customer care and will do all everything within their power to ensure a transaction goes through, keeping all parties updated throughout the process. Your sale was in very capable hands during these challenging times. We really appreciate your kind comments and thank you for the recommendation. W ...

“Just want to say thank you for all the suppor......”

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Oct 05,2020
Minithumbup
Christine
Debby
By: 'Maria'
Oct 05,2020
1 people found
this helpful
Just want to say thank you for all the support while going through the process. A very special thank you to Debby Barnes, Christine Sorrel and Chloe, for all the kindness and support. :)))...
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“Amazing service as always. Much appreciate ev......”

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Oct 03,2020
Minithumbup
Debby
Ryan
By: 'Tony'
Oct 03,2020
1 people found
this helpful
Amazing service as always. Much appreciate everyone’s efforts especially Debbie ! Thanks again. I will use you guys again. A happy landlord...
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“First Class!...”

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Sep 27,2020
Minithumbup
Debby
Christine
By: 'Stephanie'
Sep 27,2020
0 people found
this helpful
I had a wonderful experience with Beresfords, Debby was so so helpful she made the whole process of moving so much easier. Debby really did go above and beyond for me and Im so glad she was the one dealing with my move!...
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“Swift and smooth experience!...”

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Aug 28,2020
Minithumbup
Ryan
Christine
By: 'Tom'
Aug 28,2020
1 people found
this helpful
Had a smooth experience throughout, Ryan and Christine were great, always got a prompt response. Very happy with the service, will be returning when I need to! 10/10...
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“Dave has been absolutely excellent throughout......”

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Aug 26,2020
Minithumbup
By: 'Lauren'
Aug 26,2020
1 people found
this helpful
Dave has been absolutely excellent throughout our whole experience, explaining every aspect of the sale. Dave made me feel at ease with the excellent communication, always letting me know what was happening at each stage. I feel Dave is an absolute asset to your team, ...
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Staff picture Christine
(133)
Staff picture Debby
(110)
Staff picture Ryan
(55)
Staff picture Joe
(44)
Staff picture Eleanor
Staff picture Samantha
Staff picture Jack
Staff picture Phoebe
Staff picture Nick
Staff picture Ross
Staff picture Ian
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

https://www.beresfords.co.uk/complaints-procedures/
Last updated at 3:41 PM 27/06/2019 by allAgents

Awards won by Beresfords, Braintree CM7 1JP



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Beresfords

Branch - Braintree, CM7