5 Star Review
Feb 20,2019
By:
'Chloe'
Feb 20,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CM14
Lettings (as a Tenant)
Postcode: CM14
1
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York was highly professional and easy to communicate with. He went out of his way to arrange two viewings within half hour of first walking into the office. A genuine guy!...
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“Fantastic service from the Brentwood team...”
5 Star Review
Feb 14,2019
By:
'Sue'
Feb 14,2019
Services: Lettings (as a Landlord)
Rent PCM: £1150
Would you recommend?: Yes
Postcode: CM14
Lettings (as a Landlord)
Rent PCM: £1150
Postcode: CM14
1
people found
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We are long standing clients of Beresfords for sales and lettings over almost 20 years. Today's lettings team are the most friendly and professional yet and their customer focus is outstanding. They had time to listen and advise on the more complex matters regarding our property ...
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Comment on agent fees
Paul Tuck did the best he could with the fee structure - it's a little more than I'd have liked and I nearly went to Bairstow's who are doing the same for less .... but longevity and loyalty won the day! But watch out Beresford's - friends who let recently went to Bairstow's for the lower fees and were very satisfied with the service; they are eating your lunch!
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5 Star Review
Feb 13,2019
By:
'Chris'
Feb 13,2019
Services: Lettings (as a Landlord)
Rent PCM: £2000
Would you recommend?: Yes
Postcode: CM13
Lettings (as a Landlord)
Rent PCM: £2000
Postcode: CM13
1
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We are extremely grateful to the Beresfords team led by Adam Johnson @ Brentwood who gave us invaluable advice and were highly efficient with excellent communication via phone calls and emails at every stage of the letting process. Our property was renovated using specialists recommended by ...
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Comment on agent fees
Reasonable
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5 Star Review
Feb 08,2019
By:
'Robertson'
Feb 08,2019
Services: Sales (as a Vendor)
Sold price: £267000
Would you recommend?: Yes
Postcode: CM15
Sales (as a Vendor)
Sold price: £267000
Postcode: CM15
1
people found
this helpful
Both Stuart and Carl were very easy to deal with. .importantly they kept me up to date at all times.
If they were out of the office they would ring me back as soon as possible
Anyone who answers the phone at the Brentwood branch ...
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Comment on agent fees
Very good
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“Thankyou Beresfords!...”
5 Star Review
Feb 07,2019
By:
'Paul'
Feb 07,2019
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CM13
Sales (as a Vendor)
Postcode: CM13
0
people found
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As soon as we met both Carl and Oliver of Beresfords, we knew we were in safe hands. After our first meeting we were well informed and confident about the service offered. Throughout the sale of our development, Carl and Oliver have been more than ...
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Comment on agent fees
Very fair considering the amount of work involved
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4 Star Review
Feb 06,2019
By:
'Mabels'
Feb 06,2019
Services: Lettings (as a Tenant)
Rent PCM: £2850
Would you recommend?: Yes
Postcode: CM14
Lettings (as a Tenant)
Rent PCM: £2850
Postcode: CM14
0
people found
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Have always found Maria to be extremely professional and punctual when she visits us for our inspections.
She always tries to accommodate our wishes regarding timing of the visits too....
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Comment on agent fees
I have nothing to compare it to
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“Service from Brentwood office...”
5 Star Review
Feb 05,2019
By:
'Tracey'
Feb 05,2019
Services: Sales (as a Vendor)
Sold price: £565000
Would you recommend?: Yes
Postcode: CM14
Sales (as a Vendor)
Sold price: £565000
Postcode: CM14
0
people found
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The stress and aggravation of a house sale was made a smooth and seamless task by Carl and his team. Everything runs like clockwork. My house was sold within 14 days and completion within 4 months. I never had to chase the whole operation was extremely slick ...
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Comment on agent fees
1% I thought was extremely reasonable.
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5 Star Review
Feb 04,2019
By:
'Lynsey'
Feb 04,2019
Services: Sales (as a Vendor)
Sold price: £360000
Would you recommend?: Yes
Postcode: CM15
Sales (as a Vendor)
Sold price: £360000
Postcode: CM15
0
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From start to finish Stuart Walker has been outstanding, helpful, positive, great communication and very professional, as has Domani and later in the process Carl. All have been a pleasure to work with. It was certainly a challenging sale & purchase so pleased to have a ...
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Comment on agent fees
Good, with online fees so much cheaper you need to stay competitive and paying a higher fee for me was worth it.
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5 Star Review
Feb 04,2019
By:
'Ben'
Feb 04,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CM13
Lettings (as a Tenant)
Postcode: CM13
0
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Really impressed with the professionalism, customer service and ease of dealing with Alex and Beresford.
I have a time consuming job but Alex has been extremely accommodating with my schedule and has helped me with several requests.
I would highly recommend Alex and Beresford....
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Comment on agent fees
Fees are very reasonable.
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5 Star Review
Jan 31,2019
By:
'James'
Jan 31,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CM13
Lettings (as a Tenant)
Postcode: CM13
0
people found
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I highly recommend the team. They are very helpful and prompt to respond to any queries I may have had. I was very pleased with the professional service I received. Would use again....
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Comment on agent fees
Good
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“Fantastic customer service!...”
5 Star Review
Jan 31,2019
By:
'Scott'
Jan 31,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CM14
Lettings (as a Tenant)
Postcode: CM14
0
people found
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Alex has helped me ever since I first got in contact with Beresfords. Her friendly and professional persona makes dealing with Beresfords an absolute pleasure. Alex will reply to phonecalls/emails incredibly quickly and will deal with any issues immediately. Alex has a natural talent ...
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“Excellent customer care...”
5 Star Review
Jan 30,2019
By:
'Sarah'
Jan 30,2019
Services: Lettings (as a Tenant)
Rent PCM: £925
Would you recommend?: Yes
Postcode: CM14
Lettings (as a Tenant)
Rent PCM: £925
Postcode: CM14
0
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I found the staff members to be very helpful and polite. The process was very easy and everything was done very quickly. Very happy....
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5 Star Review
Jan 17,2019
By:
'Jeff'
Jan 17,2019
Services: Lettings (as a Tenant)
Rent PCM: £1470
Would you recommend?: Yes
Postcode: CM15
Lettings (as a Tenant)
Rent PCM: £1470
Postcode: CM15
0
people found
this helpful
Paul was very informative when showing me around the property. He promised to contact me with updates and was true to his word. He also pursued to issues that I had and gave me detailed explanations on progress to resolution...
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“Friendly, kind and very helpful...”
5 Star Review
Dec 15,2018
By:
'PP'
Dec 15,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CM14
Lettings (as a Tenant)
Postcode: CM14
0
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Maria was very helpful and professional in dealing with my precise needs. She understood my situation, and requirements to help me find the correct property....
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Comment on agent fees
Unsure, this was my first time in seeking rented accommodation.
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“Maria, has been a fabulous help , great advice when I needed it , helpful , great organiser . I have had a great experience dealing with Maria....”
5 Star Review
Dec 12,2018
By:
'Cliff'
Dec 12,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CM14
Lettings (as a Landlord)
Postcode: CM14
0
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Maria has been a fabulous help good advice when needed , helpful , well organised would recommend her without hesitation , many thanks....
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5 Star Review
Sep 09,2018
By:
'Jo'
Sep 09,2018
Services: Lettings (as a Landlord)
Rent PCM: £950
Would you recommend?: Yes
Postcode: CM14
Lettings (as a Landlord)
Rent PCM: £950
Postcode: CM14
0
people found
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York and Maria are extremely professional and organised. Very impressed with efficiency and being kept updated regularly- thank you very much....
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5 Star Review
Aug 06,2018
By:
'Nick'
Aug 06,2018
Services: Lettings (as a Tenant)
Rent PCM: £1295
Would you recommend?: Yes
Postcode: CM14
Lettings (as a Tenant)
Rent PCM: £1295
Postcode: CM14
0
people found
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A slick and efficient transaction by York, from the initial viewing, through to final paperwork and handing over of the keys....
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Comment on agent fees
Acceptable, on a par with others;.
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5 Star Review
Aug 01,2018
By:
'B'
Aug 01,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CM15
Lettings (as a Tenant)
Postcode: CM15
0
people found
this helpful
Very lovely people and so helpful. The service we were given was very professional. They were always available and helped us so much. Thank you....
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“Great service and tireless effort...”
5 Star Review
Jun 20,2018
By:
'Grateful'
Jun 20,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CM15
Sales (as a Vendor)
Postcode: CM15
0
people found
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After trying 2 other agents, Stuart found us a buyer very quickly. The sale took a long time (not his or our fault!) but he kept us updated throughout and put in a lot of effort to get it through. I'd be very happy to recommend ...
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Comment on agent fees
Fee was acceptable for the current market.
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“It has been a pleasure to deal with Michael. He ......”
5 Star Review
Jan 12,2018
By:
'DF'
Jan 12,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CM13
Lettings (as a Landlord)
Postcode: CM13
0
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It has been a pleasure to deal with Michael. He is professional and always on hand to deal with any queries. He is a likeable, friendly person, who has made the rental process relatively stress free. I wish him well for the future....
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Comment on agent fees
More expensive than others but you do get what you pay for. They are happy to negotiate with you.
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“Michael was persistent but in a good way! He was ......”
5 Star Review
Jan 10,2018
By:
'J'
Jan 10,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CM15
Lettings (as a Tenant)
Postcode: CM15
0
people found
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Michael was persistent but in a good way! He was very honest in his opinion, gave sound advice and has a great deal of professional integrity. That is something that is perhaps rare when dealing with estate agents! :-) they don't always have a good ...
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Comment on agent fees
Fair
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“I have been dealing with Adam and Paul at Brentwood ......”
5 Star Review
Dec 28,2017
By:
'Ant'
Dec 28,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CM14
Lettings (as a Tenant)
Postcode: CM14
1
people found
this helpful
I have been dealing with Adam and Paul at Brentwood Beresfords since we began renting in 2015. I can honestly say that their customer service is second to none. We have build an excellent relationship between Tenant and Landlord Agent which has meant that any issues ...
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Comment on agent fees
Reasonable and fair
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“I have been very happy with the first class service ......”
5 Star Review
Dec 18,2017
By:
'Gary'
Dec 18,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CM14
Lettings (as a Landlord)
Postcode: CM14
1
people found
this helpful
I have been very happy with the first class service provided by both the Brentwood and Chelmsford offices of Beresfords throughout the time that I have rented out my property. It has been such a relief that upon any issue that needs to be resolved ...
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Comment on agent fees
I was very pleased with the Agent's Fees as I felt that they were very reasonable for such a full service that Beresford's has provided.
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“Michael was very pleasant, friendly and very helpful. A pleasure ......”
4 Star Review
Dec 02,2017
By:
'Denise'
Dec 02,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CM15
Lettings (as a Tenant)
Postcode: CM15
1
people found
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Michael was very pleasant, friendly and very helpful. A pleasure to deal with as my parents are elderly and have not rented before....
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“We had a very positive experience from start to finish.......”
5 Star Review
Oct 03,2017
By:
'Jack'
Oct 03,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CM14
Lettings (as a Tenant)
Postcode: CM14
1
people found
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We had a very positive experience from start to finish.
pleased to say everything ran very smooth and we are very happy with our new house....
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“Adam and his team always answer any queries promptly and ......”
5 Star Review
Oct 02,2017
By:
'Catherine'
Oct 02,2017
Services: Lettings (as a Landlord)
Rent PCM: £825
Would you recommend?: Yes
Postcode: CM14
Lettings (as a Landlord)
Rent PCM: £825
Postcode: CM14
1
people found
this helpful
Adam and his team always answer any queries promptly and efficiently. They have provided me, as a landlord, with a seamless and excellent service for many years, and they look after everything. A big, appreciative thank you to all!...
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Comment on agent fees
No-one really wants to pay fees (!) but they do manage everything for me and I feel their fees aren't too bad as a result. They have always been wholly reliable and that's the price you pay for a degree of comfort.
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“I used Beresfords as my letting agents for nearly five ......”
5 Star Review
Sep 20,2017
By:
'J'
Sep 20,2017
Services: Sales (as a Vendor)
Sold price: £442500
Would you recommend?: Yes
Postcode: CM15
Sales (as a Vendor)
Sold price: £442500
Postcode: CM15
1
people found
this helpful
I used Beresfords as my letting agents for nearly five years and the the quality of service and support they gave was exemplary. I then sold my property and wouldn't have used anyone but them. I'm very glad I did too as the sale became ...
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Comment on agent fees
Good
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“Both staff members were professional at all times during the ......”
5 Star Review
Sep 19,2017
By:
'Josy'
Sep 19,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CM14
Lettings (as a Tenant)
Postcode: CM14
1
people found
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Both staff members were professional at all times during the period when they showed me round viewing properties . They were punctual, communicative by ring back, confirming appointments time, respectful, and their promotional & customer care were excellent. Michael especially has a generally enthusiastic demeanour & positivity in ...
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Comment on agent fees
Good negotiation skill , unfortunately I did not rent from Beresford but felt it would be good to share my positive experience
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“We have had a positive experience with Beresfords Brentwood. We ......”
5 Star Review
Sep 06,2017
By:
'Mr'
Sep 06,2017
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CM13
Sales (as a Vendor)
Postcode: CM13
1
people found
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We have had a positive experience with Beresfords Brentwood. We found it easy to communicate with the office and our queries were always answered promptly. Carl kept us informed throughout the process with regular feedback on viewings. Very pleased with the service and outcome....
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Comment on agent fees
Good
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“The whole team at Brentwood has been amazingly supportive including ......”
5 Star Review
Sep 05,2017
By:
'KB'
Sep 05,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CM14
Lettings (as a Landlord)
Postcode: CM14
1
people found
this helpful
The whole team at Brentwood has been amazingly supportive including Beckki, Paul, Danny and York. They have successfully let 2 properties out in a matter of 2 weeks....
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