Brentwood, CM14
4.9/5, 282 reviews
96% recommended
97% sales valuation accuracy
95% sales fee satisfaction
98% lettings valuation accuracy
98% lettings fee satisfaction
The Brentwood branch first opened for business in 1981 and since then has developed a reputation for being one of the most successful and well-respected Sales and Letting agents in the area.With a wide array of properties from studio apartments to imposing homes of distinction, popular schools, open countryside and ... show more The Brentwood branch first opened for business in 1981 and since then has developed a reputation for being one of the most successful and well-respected Sales and Letting agents in the area.

With a wide array of properties from studio apartments to imposing homes of distinction, popular schools, open countryside and excellent rail links into London, the town attracts significant interest from buyers and tenants.

FREE VALUATIONS ARE AVAILABLE UPON REQUEST

Opening Hours
Address

Beresfords
77 - 79 High Street
Brentwood
Essex
CM14 4RR
sell: 01277 231515 lett: 01277 218151

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 95% £194,000 £975,000
Lettings 98% 98% £675 £6,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
50 2 119 8 68 1 28 0 6 0
Areas covered
  • CM14
  • CM13 3
  • CM14 4
  • CM14 5
  • CM15 0
  • CM15 9
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA SAGEagent
Latest Properties

No Properties

Images & Videos

“Outstanding...”

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Feb 20,2019
Minithumbup
By: 'Chloe'
Feb 20,2019
1 people found
this helpful
York was highly professional and easy to communicate with. He went out of his way to arrange two viewings within half hour of first walking into the office. A genuine guy!...
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Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Feb 21, 2019
View all comments (1)
Dear Chloe I am pleased to read that you were impressed with the service you have received from our Brentwood Lettings team and in particular York. I am sure that he will be very happy with your comments and 5 star award. ...

“Fantastic service from the Brentwood team...”

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Feb 14,2019
Minithumbup
By: 'Sue'
Feb 14,2019
1 people found
this helpful
We are long standing clients of Beresfords for sales and lettings over almost 20 years. Today's lettings team are the most friendly and professional yet and their customer focus is outstanding. They had time to listen and advise on the more complex matters regarding our property ...
read full review
Comment on agent fees
Paul Tuck did the best he could with the fee structure - it's a little more than I'd have liked and I nearly went to Bairstow's who are doing the same for less .... but longevity and loyalty won the day! But watch out Beresford's - friends who let recently went to Bairstow's for the lower fees and were very satisfied with the service; they are eating your lunch!
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Feb 20, 2019
View all comments (1)
Dear Sue I wanted to take the time to respond to your review personally. I would like to thank you for positing your review on the service you have received from our Lettings team at Brentwood recently and over the last 20 years. It is always good for me to read positive feedback. Our fees are not the cheapest but certainly not the most expensive and we are very upfront with the charges. They are not hidden in small print, we honestly feel that they are good value for money and the time you ...

“Highly recommended...”

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Feb 13,2019
Minithumbup
Adam
By: 'Chris'
Feb 13,2019
1 people found
this helpful
We are extremely grateful to the Beresfords team led by Adam Johnson @ Brentwood who gave us invaluable advice and were highly efficient with excellent communication via phone calls and emails at every stage of the letting process. Our property was renovated using specialists recommended by ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Feb 20, 2019
View all comments (1)
Dear Chris Thank you for posting your review and for awarding our staff at Brentwood lettings 5 stars. I am sure that Adam and the team will be really pleased with your comments. Also Natasha at our property management office. Thanks again. ...

“Excellent service...”

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Feb 08,2019
Minithumbup
Stuart
By: 'Robertson'
Feb 08,2019
1 people found
this helpful
Both Stuart and Carl were very easy to deal with. .importantly they kept me up to date at all times. If they were out of the office they would ring me back as soon as possible Anyone who answers the phone at the Brentwood branch ...
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Comment on agent fees
Very good
Was this helpful? Yes
By: Alison horsley
Feb 18, 2019
View all comments (1)
Thank you for your 5 star review. Stuart and Carl are committed to delivering the best possible customer service with their team at Brentwood. They will keep our clients updated regularly to ensure the sales process is as stress-free as possible. Your comments are much appreciated, we look forward to assisting you again in the future. Alison Horsley, Customer Services Manager. ...

“Thankyou Beresfords!...”

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Feb 07,2019
Minithumbup
Carl
By: 'Paul'
Feb 07,2019
0 people found
this helpful
As soon as we met both Carl and Oliver of Beresfords, we knew we were in safe hands. After our first meeting we were well informed and confident about the service offered. Throughout the sale of our development, Carl and Oliver have been more than ...
read full review
Comment on agent fees
Very fair considering the amount of work involved
Was this helpful? Yes
By: Alison Horsley
Feb 07, 2019
View all comments (1)
Dear Paul and Anna Thank you so much for taking the time to post your 5 star review. Carl and Oliver at our Brentwood office are committed to offering the best possible customer care and they work really hard to ensure the process is as stress-free as it can be. Thank you for recommending Beresfords. I am sure the team will appreciate your kind comments and we look forward to assisting you again in the future. Alison Horsley, Customer Services Manager. ...

“Professional...”

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Feb 06,2019
Minithumbup
By: 'Mabels'
Feb 06,2019
0 people found
this helpful
Have always found Maria to be extremely professional and punctual when she visits us for our inspections. She always tries to accommodate our wishes regarding timing of the visits too....
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Comment on agent fees
I have nothing to compare it to
Was this helpful? Yes
By: Adam Johnson MARLA - Lettings Manager, Beresfords
Feb 09, 2019
View all comments (1)
Thank you for your recent review. I'm pleased that you speak so highly of Maria and I'm sure that she will also be very happy with your comments. ...

“Service from Brentwood office...”

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Feb 05,2019
Minithumbup
Carl
By: 'Tracey'
Feb 05,2019
0 people found
this helpful
The stress and aggravation of a house sale was made a smooth and seamless task by Carl and his team. Everything runs like clockwork. My house was sold within 14 days and completion within 4 months. I never had to chase the whole operation was extremely slick ...
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Comment on agent fees
1% I thought was extremely reasonable.
Was this helpful? Yes
By: Alison Horsley
Feb 05, 2019
View all comments (1)
Hi Tracey Thank you so much for your 5 start review and kind comments, they are very much appreciated. Carl and his team at our Brentwood office are committed to delivering the best possible customer care and will do all possible to ensure the process goes through smoothly. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager. ...

“Fantastic Service...”

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Feb 04,2019
Minithumbup
Stuart
Domani
By: 'Lynsey'
Feb 04,2019
0 people found
this helpful
From start to finish Stuart Walker has been outstanding, helpful, positive, great communication and very professional, as has Domani and later in the process Carl. All have been a pleasure to work with. It was certainly a challenging sale & purchase so pleased to have a ...
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Comment on agent fees
Good, with online fees so much cheaper you need to stay competitive and paying a higher fee for me was worth it.
Was this helpful? Yes
By: Alison Horsley
Feb 05, 2019
View all comments (1)
Hi Lynsey, Thank you so much for taking the time to post your 5 star review. I am pleased that you were impressed by the level of service offered by Stuart and the team at our Brentwood office. They all work very hard to ensure the moving process is as stress-free as possible and will appreciate your kind comments. Alison Horsley, Customer Services Manager. ...

“Excellent Service...”

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Feb 04,2019
Minithumbup
By: 'Ben'
Feb 04,2019
0 people found
this helpful
Really impressed with the professionalism, customer service and ease of dealing with Alex and Beresford. I have a time consuming job but Alex has been extremely accommodating with my schedule and has helped me with several requests. I would highly recommend Alex and Beresford....
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Comment on agent fees
Fees are very reasonable.
Was this helpful? Yes
By: Adam Johnson MARLA - Lettings Manager, Beresfords
Feb 09, 2019
View all comments (1)
Many thanks Ben for your recent 5 star review. I am pleased that you have been impressed with my team and in particular with Alex. ...

“Excellent Service...”

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Jan 31,2019
Minithumbup
By: 'James'
Jan 31,2019
0 people found
this helpful
I highly recommend the team. They are very helpful and prompt to respond to any queries I may have had. I was very pleased with the professional service I received. Would use again....
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Comment on agent fees
Good
Was this helpful? Yes
By: Adam Johnson MARLA - Lettings Manager, Beresfords
Feb 09, 2019
View all comments (1)
Thank you for your 5 star review James. I'm pleased that you were happy with the service received from my team. ...

“Fantastic customer service!...”

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Jan 31,2019
Minithumbup
By: 'Scott'
Jan 31,2019
0 people found
this helpful
Alex has helped me ever since I first got in contact with Beresfords. Her friendly and professional persona makes dealing with Beresfords an absolute pleasure. Alex will reply to phonecalls/emails incredibly quickly and will deal with any issues immediately. Alex has a natural talent ...
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Was this helpful? Yes
By: Adam Johnson - Lettings Manager, Beresfords
Feb 07, 2019
View all comments (1)
Thank you for your comments Scott regarding Alexandria. I'm sure she will be delighted with your 5 star review. ...

“Excellent customer care...”

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Jan 30,2019
Minithumbup
By: 'Sarah'
Jan 30,2019
0 people found
this helpful
I found the staff members to be very helpful and polite. The process was very easy and everything was done very quickly. Very happy....
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Was this helpful? Yes
By: Adam Johnson - Lettings Manager, Beresfords
Feb 07, 2019
View all comments (1)
Many thanks for your 5 star review. I'm pleased that you were happy with the service that my staff provided. ...

“Paul Tuck...”

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Jan 17,2019
Minithumbup
Paul
By: 'Jeff'
Jan 17,2019
0 people found
this helpful
Paul was very informative when showing me around the property. He promised to contact me with updates and was true to his word. He also pursued to issues that I had and gave me detailed explanations on progress to resolution...
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Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Jan 22, 2019
View all comments (1)
Dear Jeff thank you for posting your review and awarding 5 stars for our service. I am sure that Paul will be very happy with your comments. ...

“Friendly, kind and very helpful...”

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Dec 15,2018
Minithumbup
By: 'PP'
Dec 15,2018
0 people found
this helpful
Maria was very helpful and professional in dealing with my precise needs. She understood my situation, and requirements to help me find the correct property....
read full review
Comment on agent fees
Unsure, this was my first time in seeking rented accommodation.
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Dec 18, 2018
View all comments (1)
I am pleased to read that you are happy with the service you have received in dealing with Maria from our Brentwood lettings office. I will pass on your comments. Thank you ...

“Maria, has been a fabulous help , great advice when I needed it , helpful , great organiser . I have had a great experience dealing with Maria....”

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Dec 12,2018
Minithumbup
By: 'Cliff'
Dec 12,2018
0 people found
this helpful
Maria has been a fabulous help good advice when needed , helpful , well organised would recommend her without hesitation , many thanks....
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Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Dec 18, 2018
View all comments (1)
Thank you for taking the time to post your review about Maria our inventory clerk at Brentwood Lettings. She works very hard to assist all of our clients tenants and landlords alike. I am sure that she will appreciate you awarding her with 5 stars. ...

“Excellent...”

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Sep 09,2018
Minithumbup
By: 'Jo'
Sep 09,2018
0 people found
this helpful
York and Maria are extremely professional and organised. Very impressed with efficiency and being kept updated regularly- thank you very much....
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Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Oct 11, 2018
View all comments (1)
Dear Jo Thank you for posting your review on the service you have recently received from our Brentwood Lettings Team and in particular your comments on York and Maria. I am sure that they will both be very happy with your kind words and 5 star award. ...

“Very efficient...”

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Aug 06,2018
Minithumbup
By: 'Nick'
Aug 06,2018
0 people found
this helpful
A slick and efficient transaction by York, from the initial viewing, through to final paperwork and handing over of the keys....
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Comment on agent fees
Acceptable, on a par with others;.
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Aug 24, 2018
View all comments (1)
Dear Nick, thank you for taking the time to post your review on the service that you have received from York at our Brentwood Lettings Division. I am sure that he will be very pleased with your award of 5 stars. ...

“Renting...”

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Aug 01,2018
Minithumbup
Adam
By: 'B'
Aug 01,2018
0 people found
this helpful
Very lovely people and so helpful. The service we were given was very professional. They were always available and helped us so much. Thank you....
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Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Aug 24, 2018
View all comments (1)
Thank you for taking the time to post your review on the service you have received from our lettings team at Brentwood. I am glad that you had such a positive experience. ...

“Great service and tireless effort...”

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Jun 20,2018
Minithumbup
Stuart
By: 'Grateful'
Jun 20,2018
0 people found
this helpful
After trying 2 other agents, Stuart found us a buyer very quickly. The sale took a long time (not his or our fault!) but he kept us updated throughout and put in a lot of effort to get it through. I'd be very happy to recommend ...
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Comment on agent fees
Fee was acceptable for the current market.
Was this helpful? Yes

“It has been a pleasure to deal with Michael. He ......”

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Jan 12,2018
Minithumbup
By: 'DF'
Jan 12,2018
0 people found
this helpful
It has been a pleasure to deal with Michael. He is professional and always on hand to deal with any queries. He is a likeable, friendly person, who has made the rental process relatively stress free. I wish him well for the future....
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Comment on agent fees
More expensive than others but you do get what you pay for. They are happy to negotiate with you.
Was this helpful? Yes
By: Bernadette Barcham MARLA
Feb 15, 2018
View all comments (1)
I Just wanted to thank you for taking the time to leave your recent review on our company and I'm pleased that you found Michael friendly and helpful throughout the transaction. Bernadette Barcham MARLA Director Residential Lettings ...

“Michael was persistent but in a good way! He was ......”

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Jan 10,2018
Minithumbup
By: 'J'
Jan 10,2018
0 people found
this helpful
Michael was persistent but in a good way! He was very honest in his opinion, gave sound advice and has a great deal of professional integrity. That is something that is perhaps rare when dealing with estate agents! :-) they don't always have a good ...
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Comment on agent fees
Fair
Was this helpful? Yes
By: Bernadette Barcham Director Beresfords Lettings Di
Jan 12, 2018
View all comments (1)
Thank you for your positive review regarding the services you have received from our Brentwood Lettings Division and in particular Michael who I am sure will be very happy with your comments. ...

“I have been dealing with Adam and Paul at Brentwood ......”

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Dec 28,2017
Minithumbup
Adam
Paul
By: 'Ant'
Dec 28,2017
1 people found
this helpful
I have been dealing with Adam and Paul at Brentwood Beresfords since we began renting in 2015. I can honestly say that their customer service is second to none. We have build an excellent relationship between Tenant and Landlord Agent which has meant that any issues ...
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Comment on agent fees
Reasonable and fair
Was this helpful? Yes
By: Adam Johnson - Lettings Manager, Beresfords
Jan 06, 2018
View all comments (1)
Many thanks Ant for your kind comments. I'm glad that you have been happy with the service received from my staff and I over the years. ...

“I have been very happy with the first class service ......”

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Dec 18,2017
Minithumbup
Adam
By: 'Gary'
Dec 18,2017
1 people found
this helpful
I have been very happy with the first class service provided by both the Brentwood and Chelmsford offices of Beresfords throughout the time that I have rented out my property. It has been such a relief that upon any issue that needs to be resolved ...
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Comment on agent fees
I was very pleased with the Agent's Fees as I felt that they were very reasonable for such a full service that Beresford's has provided.
Was this helpful? Yes
By: Bernadette Barcham MARLA Director Beresfords Letti
Dec 19, 2017
View all comments (1)
Dear Mr Turner. Thank you for posting your review. It is really good to read that a client is happy with the service provided. I am sure that our Lettings team at Brentwood and our Property maintenance team at Chelmsford will be thrilled with your 5 star rating. ...

“Michael was very pleasant, friendly and very helpful. A pleasure ......”

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Dec 02,2017
Minithumbup
By: 'Denise'
Dec 02,2017
1 people found
this helpful
Michael was very pleasant, friendly and very helpful. A pleasure to deal with as my parents are elderly and have not rented before....
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By: Adam Johnson - Lettings Manager, Beresfords
Dec 18, 2017
View all comments (1)
Dear Mr and Mrs Cole, Thank you so much for taking the time to leave such a positive review. I know Michael will be very pleased with the positive comments. ...

“We had a very positive experience from start to finish.......”

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Oct 03,2017
Minithumbup
Adam
By: 'Jack'
Oct 03,2017
1 people found
this helpful
We had a very positive experience from start to finish. pleased to say everything ran very smooth and we are very happy with our new house....
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Was this helpful? Yes
By: Adam Johnson - Lettings Manager, Beresfords
Oct 11, 2017
View all comments (1)
Many thanks for your kind comments Jack, I am pleased that you have been happy with the service received from my team. ...

“Adam and his team always answer any queries promptly and ......”

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Oct 02,2017
Minithumbup
Adam
By: 'Catherine'
Oct 02,2017
1 people found
this helpful
Adam and his team always answer any queries promptly and efficiently. They have provided me, as a landlord, with a seamless and excellent service for many years, and they look after everything. A big, appreciative thank you to all!...
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Comment on agent fees
No-one really wants to pay fees (!) but they do manage everything for me and I feel their fees aren't too bad as a result. They have always been wholly reliable and that's the price you pay for a degree of comfort.
Was this helpful? Yes
By: Bernadette Barcham Lettings Director Beresfords.
Oct 03, 2017
View all comments (1)
Dear Catherine I wanted to thank you personally for submitting your review. It was great to read that Adam and the team at Brentwood have provided you with an excellent service and I would like to thank you for your continued business over the years. The team will be very happy with your 5 star rating. ...

“I used Beresfords as my letting agents for nearly five ......”

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Sep 20,2017
Minithumbup
Domani
Carl
By: 'J'
Sep 20,2017
1 people found
this helpful
I used Beresfords as my letting agents for nearly five years and the the quality of service and support they gave was exemplary. I then sold my property and wouldn't have used anyone but them. I'm very glad I did too as the sale became ...
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Comment on agent fees
Good
Was this helpful? Yes

“Both staff members were professional at all times during the ......”

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Sep 19,2017
Minithumbup
Danny
By: 'Josy'
Sep 19,2017
1 people found
this helpful
Both staff members were professional at all times during the period when they showed me round viewing properties . They were punctual, communicative by ring back, confirming appointments time, respectful, and their promotional & customer care were excellent. Michael especially has a generally enthusiastic demeanour & positivity in ...
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Comment on agent fees
Good negotiation skill , unfortunately I did not rent from Beresford but felt it would be good to share my positive experience
Was this helpful? Yes
By: Bernadette Barcham Lettings Director
Oct 03, 2017
View all comments (1)
Dear Josy It was really good for me to see your review and that you have taken the time out to post it even though on this occasion we were unable to find you a suitable property. I do hope that we will be able to assist you in the future, please do not hesitate to contact us. Michael and Danny will be especially pleased with your 5 star review. ...

“We have had a positive experience with Beresfords Brentwood. We ......”

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Sep 06,2017
Minithumbup
Carl
By: 'Mr'
Sep 06,2017
1 people found
this helpful
We have had a positive experience with Beresfords Brentwood. We found it easy to communicate with the office and our queries were always answered promptly. Carl kept us informed throughout the process with regular feedback on viewings. Very pleased with the service and outcome....
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Comment on agent fees
Good
Was this helpful? Yes

“The whole team at Brentwood has been amazingly supportive including ......”

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Sep 05,2017
Minithumbup
Adam
By: 'KB'
Sep 05,2017
1 people found
this helpful
The whole team at Brentwood has been amazingly supportive including Beckki, Paul, Danny and York. They have successfully let 2 properties out in a matter of 2 weeks....
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By: Steven Bond Managing Director Residential Lettings
Sep 08, 2017
View all comments (1)
KB i just wanted to respond to the review you left recently on All Agents. I'm pleased that our staff have proved supportive and it's great that we have managed to let 2 properties for you in the space of a couple of weeks. I know the team at Brentwood will be very grateful for your 5 star review. ...
Staff picture Stuart
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Staff picture Adam
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Staff picture Domani
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Staff picture Jacob
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Staff picture Lauren
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Staff picture Vanessa
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Staff picture Eleanor
Staff picture Holly
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Staff picture Carl
(13)
Staff picture Rylie
Staff picture Kate
(7)
Staff picture Natalie
Staff picture Andrew
(3)
Staff picture Lauren
(3)
Staff picture Lucy
(1)
Staff picture Hannah
Staff picture Donna
Staff picture Sophie
Staff picture Lucy
Staff picture Ross
Staff picture Ian
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

https://www.beresfords.co.uk/complaints-procedures/
Last updated at 3:42 PM 27/06/2019 by allAgents

Awards won by Beresfords, Brentwood CM14 4RR



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Beresfords

Branch - Brentwood, CM14