Castles Estate Agents (London)
Palmers Green, London, N13
4.9/5, 120 reviews
98% recommended
93% sales valuation accuracy
95% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction

Property Features

No description for branch.

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Latest Reviews

View all Reviews 120
2nd Jun 2023
reviewed by 'Barbara'
“I recently sold my property in Wood Green. I was dealing with Sergio who did a fantastic job. He kept ......”
24th Mar 2020
reviewed by 'Heather'
“We contacted Castles regarding the sale of our property, after buying same said property, through them over 4 years previously. As ......”
12th Nov 2019
reviewed by 'Sean'
“We bought our first home with Castles and could not have been happier with their service! We mostly dealt with ......”
22nd Aug 2019
reviewed by 'breslk'
“We bought our new home through James at Castles, James showed us round a number of houses, many we hadn't ......”
1st Aug 2019
reviewed by 'Douglas'
“Generally a fairly smooth experience. Alexie was extremely good in knowing what kind of property we were looking for and ......”
20th Jul 2019
reviewed by 'Noor'
“It’s been a real pleasure working with the staff of Castles. We had lost hope of getting on the ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:30
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Castles Estate Agents (London)
78 Green Lanes
Palmers Green,London
Greater London
N13 6BE
020 8888 6081

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 93% 95% £57,200 £825,000
Lettings 0% 99% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 1 0 67 1 48 1 2 0
Areas covered
  • N11
  • N13
  • N13
  • N22
  • N14
  • N11
  • N17
  • N18
  • N18
  • N14
  • N21
  • N21
  • N22
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Estate agents
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“Thank you to John Hili for helping my flat purchase. ......”

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Jul 06,2016
Minithumbup
By: 'JASMINE'
Jul 06,2016
0 people found
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Thank you to John Hili for helping my flat purchase. He's helpful and patient. Thanks again for the great team in the agent....
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GOOD
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“Thank you to James Mulvee and John Hili for helping ......”

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Jun 28,2016
Minithumbup
By: 'Chloe'
Jun 28,2016
0 people found
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Thank you to James Mulvee and John Hili for helping with our purchase. Looking forward to dealing with you again in the future. All the best, Chloe Gillard & Thomas Bennett...
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N/A
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“Excellent service, James was very supportive and professional, being sensitive ......”

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Jun 16,2016
Minithumbup
By: 'Rokiah'
Jun 16,2016
0 people found
this helpful
Excellent service, James was very supportive and professional, being sensitive to the challenges of moving and individual anxieties! We highly recommend Castles for a friendly and human service....
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ok
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“James had a confident and friendly approach throughout the whole ......”

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Apr 06,2016
Minithumbup
By: 'RaymondP'
Apr 06,2016
0 people found
this helpful
James had a confident and friendly approach throughout the whole sale process. A buyer was found in record time and James kept me well informed on progress at all times, either by email or by phone....
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Comment on agent fees
The fees of 1.25% of final contractual price was very reasonable.
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“James is great to work with. He is trust worthy, ......”

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Mar 09,2016
Minithumbup
By: 'Dorit'
Mar 09,2016
0 people found
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James is great to work with. He is trust worthy, and a great mediator between us and the sellers. I highly recommend him....
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“James made the buying process much less stressful by communicating ......”

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Mar 04,2016
Minithumbup
By: 'Sarah'
Mar 04,2016
0 people found
this helpful
James made the buying process much less stressful by communicating with me throughout the process and explaining the steps. He kept me up to date at all times and also helped enormously by helping me with tasks e.g he was at the property when ...
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“Very fast transaction all completed in 19 working days. I think ......”

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Feb 29,2016
Minithumbup
By: 'SShah'
Feb 29,2016
0 people found
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Very fast transaction all completed in 19 working days. I think James was very fast and professional. We highly recommend using this branch....
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Comment on agent fees
No fees as it was a purchase
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“Saw John back in November and his straight matter of ......”

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Feb 29,2016
Minithumbup
By: 'Julian'
Feb 29,2016
0 people found
this helpful
Saw John back in November and his straight matter of fact approach and questioning was refreshing. I made him satisfied that I was a genuine buyer, we agreed a price, shook hands and he was supportive throughout the waiting period of 6 weeks till the mortgage ...
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Not relevant
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“An excellent estate agent. Quickly organised a well attended house ......”

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Jan 15,2016
Minithumbup
By: 'Jon'
Jan 15,2016
0 people found
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An excellent estate agent. Quickly organised a well attended house open day and sold my property within the day - well above the asking price. Provided a good liaison between myself and my buyer during the STC process....
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Comment on agent fees
Well worth the money.
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“Appointed Castles to sell our property after previous agent failed ......”

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Jan 15,2016
Minithumbup
By: 'Viren'
Jan 15,2016
0 people found
this helpful
Appointed Castles to sell our property after previous agent failed to get a single enquiry let alone viewings in 4 weeks we were with them. James did the valuation and was confident that the property would be sold fairly quickly at the asking price. Within a ...
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“The purchase of the flat was without any problem.The ......”

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Jan 12,2016
Minithumbup
By: 'James'
Jan 12,2016
0 people found
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The purchase of the flat was without any problem. The staff were always available, knowledgeable, professional and very helpful. I am so pleased with the Castles that I have decided to use their services again soon....
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Comment on agent fees
Not applicable
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“As first time buyers, we registered with many North London ......”

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Dec 31,2015
Minithumbup
By: 'P'
Dec 31,2015
0 people found
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As first time buyers, we registered with many North London estate agents. Throughout the 2 year period when we looked for our first home, we found John from Castles Palmers Green to be most helpful, patient and professional agent. From scheduling initial and follow up house ...
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n/a
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“We were sent appropriate property details and given a very ......”

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Dec 18,2015
Minithumbup
By: 'Kate'
Dec 18,2015
0 people found
this helpful
We were sent appropriate property details and given a very convenient time to view 2 properties we were interested in (bearing in mind that we do not live in the area). When our offer was accepted a sales letter was emailed through that same day. They ...
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“I bought a property through castles and they kept me ......”

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Dec 18,2015
Minithumbup
By: 'BC'
Dec 18,2015
1 people found
this helpful
I bought a property through castles and they kept me informed throughout the process and were happy to chase both parties solicitors to ensure things moved quickly and efficiently....
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“I was so impressed with James Mulvee when he sold ......”

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Dec 18,2015
Minithumbup
By: 'David'
Dec 18,2015
0 people found
this helpful
I was so impressed with James Mulvee when he sold my flat to me in 2009 that, in 2015, he was the first person I called when I was considering selling it. I got a couple fo other quotes for completeness but no other agent showed the ...
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“I sold my house and bought my new house through ......”

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Dec 17,2015
Minithumbup
By: 'Chalkie'
Dec 17,2015
0 people found
this helpful
I sold my house and bought my new house through Castles (Palmers Green). I cannot fault the team. James in particular was fantastic. He was extremely responsive to emails and phone calls. He gave excellent advice and from the first day he came to value ...
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Comment on agent fees
No one likes to pay Agents fees but I feel that they earned every penny!
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“We wish to thank Mr. Onofrio Tona Sales Director and ......”

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Sep 10,2015
Minithumbup
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By: 'John'
Sep 10,2015
0 people found
this helpful
We wish to thank Mr. Onofrio Tona Sales Director and Mr. James Mulvee Branch Manager for the excellent service they provided at their Palmers Green Branch. They provided a full advertising service for the sale of our home as a result of which a sale ...
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“I cannot recommend James of Castles, Palmers Green highly enough. ......”

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Aug 25,2015
Minithumbup
By: 'Gill'
Aug 25,2015
0 people found
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I cannot recommend James of Castles, Palmers Green highly enough. The property I was selling was my late mother's house and as I live 80 miles away was a bit concerned how I was going to manage the sale. I need not have worried as even ...
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“We have recently sold and purchased a property with Castles ......”

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Aug 18,2015
Minithumbup
By: 'Miglena'
Aug 18,2015
0 people found
this helpful
We have recently sold and purchased a property with Castles Palmers Green. James and the team are knowledgeable, friendly and helpful. Would definitely recommend....
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“James and John were extremely professional in dealing with the ......”

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Aug 11,2015
Minithumbup
By: 'Sam'
Aug 11,2015
0 people found
this helpful
James and John were extremely professional in dealing with the sale of my property. They demonstrated experience and good knowledge in selling properties in my area and would strongly recommend them to anyone considering selling their home....
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“Castles have been great from start to finish. From negotiating ......”

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Feb 21,2015
Minithumbup
By: 'Ellie'
Feb 21,2015
0 people found
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Castles have been great from start to finish. From negotiating on our behalf to then seeing through our purchase of the house. They are organised, fully on top of things and reliable. I would recommend them to anyone buying or selling their property - thank ...
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“Selling to buy can be one of the most stressful ......”

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Jan 30,2015
Minithumbup
By: 'Mary-jo'
Jan 30,2015
2 people found
this helpful
Selling to buy can be one of the most stressful and uncertain experiences imaginable. Despite the potential challenges and obstacles one may face in the buying and selling process, Castles in Palmers Green in my opinion, is the only Estate Agent offering a truly ¢â‚¬Ëœoutstanding ...
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“James guided us through the whole selling process flawlessly. Despite ......”

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Dec 23,2014
Minithumbup
By: 'The'
Dec 23,2014
0 people found
this helpful
James guided us through the whole selling process flawlessly. Despite many obstacles thrown in our path to disrupt the sale, his guidance and assurance made the whole process far less stressful than it could have been. His recommendation of Solicitor was spot on, we could ...
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“The team at Castles in Palmers Green marketed and sold ......”

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Dec 19,2014
Minithumbup
By: 'Matthew'
Dec 19,2014
0 people found
this helpful
The team at Castles in Palmers Green marketed and sold my flat, and were excellent throughout the sale process, from valuation to dropping-in my keys. The point I'd most like to highlight is the excellent communication - I was always kept informed, and I never ...
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“Attentive and great customer service. Very focused with regular follow ......”

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Nov 24,2014
Minithumbup
By: 'Nigel'
Nov 24,2014
0 people found
this helpful
Attentive and great customer service. Very focused with regular follow ups in the selling process. Maintained excellent communication with buyer (I was seller). I was based in Afghanistan while selling and James and the team kept me well informed. Sale completed today!...
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Comment on agent fees
Great deal on fee.
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“We chose Castles because they gave our flat a fair ......”

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Nov 12,2014
Minithumbup
By: 'Claire'
Nov 12,2014
0 people found
this helpful
We chose Castles because they gave our flat a fair valuation for the area and in the end it achieved well over the guide price after a well organised promotion and open day. James worked hard to keep the chain together while we negotiated on ...
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“After having several agents value my property. I chose castle, ......”

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Oct 03,2014
Minithumbup
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By: 'Chris'
Oct 03,2014
0 people found
this helpful
After having several agents value my property. I chose castle, as my nominated agent as they were most enthusiastic and professional to get the job done efficiently. Weeks later, they found me a buyer, exchanged and completed and must say stuck to their word. My ...
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“I am very pleased that I chose Castles out of ......”

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Aug 31,2014
Minithumbup
By: 'Seller'
Aug 31,2014
0 people found
this helpful
I am very pleased that I chose Castles out of several estate agents to sell my late mother's property. James and John were extremely professional, helpful and friendly. I had every confidence in them and they made the whole process as stress free as possible. ...
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“I didn't have much hope in selling my flat after ......”

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Aug 30,2014
Minithumbup
By: 'Georgie'
Aug 30,2014
0 people found
this helpful
I didn't have much hope in selling my flat after Foxtons put it on the market over priced and six months later countless viewings cumulated in no offers! However, Noff visited for an initial valuation and brought fresh passion, an appreciation of my property and ...
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“At the beginning of the year we trudged the streets ......”

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Jul 25,2014
Minithumbup
By: 'H.Thompson'
Jul 25,2014
0 people found
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At the beginning of the year we trudged the streets of North London visiting each and every estate agents and it left us feeling terribly dejected, that was until we visited Castles in Palmers Green. That day we met Gareth Wood and Emma White who ...
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Staff picture Nof
(15)
No image available Lisa
No image available Joe
No image available Elena
No image available Anna

Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

Tenant Fees and Permitted Payments

* Holding deposits - a maximum of 1 week’s rent

* Deposits - a maximum deposit of 5 week’s rent for annual rent below £50,000, or 6 week’s rent for annual rental of £50,000 and above

* Payments for a Variation or Change to a tenancy agreement - £50 inclusive of VAT

* Payments associated with early termination of a tenancy – capped at the landlord’s loss or the agent’s reasonably incurred costs

* Utilities, communication services ( e.g. telephone, broadband) TV licence, council tax

* Interest payments for the late payment of rent – can be charged up to 3% over the Bank of England base rate

* Reasonable costs for the replacement f lost keys or other security devices.
Last updated at 12/06/2023, 11:20 AM by Lisa Bergh
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:20 AM 12/06/2023 by Lisa Bergh

Awards won by Castles Estate Agents (London), London N13 6BE



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