67% sales valuation accuracy
83% sales fee satisfaction
76% lettings valuation accuracy
79% lettings fee satisfaction
Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ...
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Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.
Landlords, looking to safeguard your investment? Enquire about our range of services for landlords, designed to protect your property and maximise your returns. We offer full property management with a year's rent paid in advance - enquire for full details!
Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.
Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed Safeagent scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Landlords, looking to safeguard your investment? Enquire about our range of services for landlords, designed to protect your property and maximise your returns. We offer full property management with a year's rent paid in advance - enquire for full details!
Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.
Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed Safeagent scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Latest Reviews
12th Apr 2022
reviewed by 'Diane'
11th Feb 2022
reviewed by 'Steve'
22nd Apr 2021
reviewed by 'Andy'
13th Jan 2021
reviewed by 'Leejames'
18th Dec 2019
reviewed by 'tony'
29th May 2019
reviewed by 'Amy'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 83% | £22,500 | £441,000 |
| Lettings | 76% | 79% | £375 | £3,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 100 | 2 | 332 | 5 | 2 | 1 | 8 | 1 | 27 | 5 |
Areas covered
- RH6
- RH19
- RH7
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Apr 08,2014
Apr 08,2014
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I found the team at choices very friendly and efficient easy to talk to. They helped with all problems and would recommend them....
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Apr 02,2014
Apr 02,2014
7
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Service from rebecca at choices was excellent. She listened to what we wanted and gave us the results we wanted. Its not been stressful moving property, its all been done smoothly and to a high standard.
Very professional from first day of meeting rebecca to ...
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Mar 31,2014
Mar 31,2014
6
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We chose Choices because they represented the best value in what can be an expensive letting process. The property we chose in the end was one that we found out about via a call from the agent - we may never have seen it otherwise. ...
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Mar 29,2014
Mar 29,2014
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Jayne is very helpful, understanding, reliable agent who gives choices a very good feedback for their letting services.
Each time we have meet Jayne she has been fully adaptable to our needs & questions and very fast in her replies getting back.
Jaynes appearance is very ...
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Mar 27,2014
Mar 27,2014
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I found the team at choices very friendly and efficient easy to talk to. They helped with all problems and would recommend them....
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Mar 18,2014
Mar 18,2014
1
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Jayne has been extremely helpful this year. We had a problem when Choices sent a Surecare engineer to the flat to carry out the Gas Safety Check, despite the fact we had already told Choices it was all arranged to happen alongside our annual boiler ...
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Mar 15,2014
Mar 15,2014
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Jayne acted in a professional manner and went the extra mile anytime i had a question.
nothing was ever too much and she went out of her way to make sure i was happy.
she is without a doubt a credit to your company....
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Mar 10,2014
Mar 10,2014
4
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I found Rebecca very pleasant to deal with, she was freindly and polite both on the phone and in face to face dealings, she was also very diligent in maintaining contact with me to check on my search and to ensure we were still looking ...
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Mar 07,2014
Mar 07,2014
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Jayne had already found a new tenant for my parents before the existing tenant had moved out. I found her to be efficient, professional and very prompt with any queries or advice that I needed. I feell that her enthusiasm to do her job property ...
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Mar 04,2014
Mar 04,2014
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I contacted Jayne after receiving a mailshot. I explained that we wanted a tenant as soon as possible for my mother-in-law's property, so that the costs of a care home could adequately be covered. Jayne acted extremely quickly, taking in to account the fact that ...
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Feb 27,2014
Feb 27,2014
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Jack has been, very helper, polite and always keeps me updated.... Always goes out of his way to call me, to ask about if I've found a property, which I don't get this from other estate agents ....
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Feb 27,2014
Feb 27,2014
1
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I contacted Jayne to enquire about a property in Horley, I have just relocated back to the UK from Italy.
I was shown the house but it was not to our taste, Jayne was aware and after a few simple questions said she would be ...
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Feb 27,2014
Feb 27,2014
1
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We have been most impressed with every single aspect of the service, skill, communication provided to us by the three agents at the Horley office (Jack, Jayne and Rebecca). We think that they are a credit to the firm and we have been very fortunate ...
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Feb 27,2014
Feb 27,2014
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I wanted to find a property So i went to registred With choices agency on saturday And sasha was excellent, she find me a property the following wednesday. I am very happy to had to deal With her....
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Feb 26,2014
Feb 26,2014
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Jack was very helpful when finding me a property. He was able to explain everything to me very clearly as it was my first time renting, and organised everything for the day I moved, and moved me in with no troubles....
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Feb 22,2014
Feb 22,2014
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Found jack to be helpful in every way possible , very helpfull on the fone , and has made me feel comfortable in past and present moves, thanks...
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Feb 21,2014
Feb 21,2014
5
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My wife and I both felt that Rebecca undertood our family needs and we very informative on the property we where looking at, she was never late ro pushy and was ver y professional from the start...
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Feb 10,2014
Feb 10,2014
8
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When viewing a flat in horley at the beginning of the week me and my partner met with Rebecca foster from choice estate agents. She firstly greeted us and then took us in to view the property, out of all the estate agents we have ...
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Feb 07,2014
Feb 07,2014
7
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Very friendly and so helpfull. Very impressed with all that Rebecca has done for us so far. Just hope the professional attitude continous until we sign the contract and get the keys to the rented house....
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Feb 06,2014
Feb 06,2014
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They each showed us some properties and were unfailingly courteous and polite.
Jayne had an in depth knowledge of the properties but Rebecca should have more details at her fingertips. Rebecca was efficient with the paperwork....
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Jan 24,2014
Jan 24,2014
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Jayne was very tenacious!
Even when I said that I had had a bad experience with choices.Rather than forget the deal she tried again-and then found a tenant before other agents did.
Hopefully the tenant will prove to be a good one....
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Jan 17,2014
Jan 17,2014
7
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Rebecca at Choices in Horley helped us to rent our property to a suitable tenant, dealing with queries and sorting out any problems effectively with a cheery attitude....
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Jan 09,2014
Jan 09,2014
5
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Rebecca handled the whole process extremely well. There were a number of delays and frustrations, through no fault of hers, and she worked tirelessly to overcome them, whilst keeping us fully informed and reassured. I am very grateful to her for being so professional and ...
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Dec 19,2013
Dec 19,2013
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Staff seem very efficient and 'on the case' which is quite refreshing in previous experience. I guess only time will tell how Choices compare with other letting agents, not they have much to live up too! So far so good....
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Dec 18,2013
Dec 18,2013
6
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Very professional and helpful. Knowledgeable about property and confident when questioned. Very good punctuality and had all the available information and documentation. I would recommend your agency after the service I have received....
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Dec 18,2013
Dec 18,2013
2
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We needed to move house due to our current landlord selling. The whole process has been very easy and Stacy has been very friendly and hepful. I think that she is very good at her job because she has alway got our best interest at ...
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Dec 14,2013
Dec 14,2013
7
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really good, really friendly, best overall, Stacey was very helpful and kind and I hope she has a lovely christmass...
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Dec 06,2013
Dec 06,2013
5
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Great customer service, very approachable and helped choose the best property available to us with care and patience. Next time I would definitely go to the same person if I need help....
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Dec 06,2013
Dec 06,2013
1
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Stacey was bubbly, friendly and very helpful from start to finish. She made the whole process simple andwent out of her wayo to help us....
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Dec 05,2013
Dec 05,2013
3
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Stacey is the most upbeat, helpful member of staff. Always polite, very knowledgeable, efficient and friendly. It has truly been a pleasure dealing with her. I would highly recommend Choices based on my experience so far and that has a lot to do with Stacey ...
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Curtis
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 1:45 PM 06/03/2019 by Andrew Higham
