Sales Chellaston, Derby, DE73
4.9/5, 359 reviews
93% recommended
96% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
92% lettings fee satisfaction
The Chellaston branch of Derby's top selling estate agency is here to serve local buyers and sellers. We’re specialists in the sale of property in Chellaston, Shelton Lock, Allenton, Borrowash, Willington, Repton, Aston on Trent and the surrounding villages...As the area’s top selling local estate agency, we ... show more The Chellaston branch of Derby's top selling estate agency is here to serve local buyers and sellers. We’re specialists in the sale of property in Chellaston, Shelton Lock, Allenton, Borrowash, Willington, Repton, Aston on Trent and the surrounding villages...

As the area’s top selling local estate agency, we pride ourselves on providing a customer focused service that is second to none.

After many years of operating exclusively in Chellaston and the surrounding area, we have crafted ourselves a brilliant reputation as a professional firm which provides a personal service – and gets the job done!

Being the only residential sales Estate Agency located in the popular suburb on the High Street, there’s no better place to look if you’re thinking of selling or are about to embark on purchasing a new home, finding a new rental property or your next best investment.

Each member of the team at Hannells Chellaston is committed to providing you with a moving experience…
Our philosophy has always been to have a team of experts who all specialise in a particular part of the buying and selling process. We believe it allows us to set out standards much higher and provide a greater service to our customers. We’re all here to help you to get the most out of your property purchase or sale.

It’s our unique attitude of “continuous improvement” that has seen us win many accolades both locally and nationally and our commitment to excellence has seen us grow to be one of Derby’s most recognised home-grown brands.

From helping you to find your perfect next home, right through to securing you the best deal for your purchase, we can do it all.

Opening Hours
Address

Hannells
17 High Street
Chellaston,Derby
Derbyshire
DE73 6TB
01332 705505

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 99% £22,500 £2,150,000
Lettings 100% 92% £425 £1,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 1 6 1 217 11 97 10 12 2
Areas covered
  • DE73
  • DE72
  • DE24
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA TPOS Sales
Latest Properties

No Properties

“Hannells Chellaston Heidi Bainborough...”

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Mar 22,2019
Minithumbup
Rebecca Mills
By: 'PaulCastleland'
Mar 22,2019
0 people found
this helpful
Very professional and efficient service. Heidi is very understanding and obviously has vast experience of the local property market. Nothing is too much trouble. When Heidi has not been available the office have dealt with any queries I have had in a prompt and professional ...
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Comment on agent fees
Competitve
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“Brilliant service...”

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Mar 13,2019
Minithumbup
By: 'Jenny'
Mar 13,2019
0 people found
this helpful
Can see why Hannels is one of the leading estate agents ,nothing is to much trouble and done so quickly and precise ,Heidi is brilliant always greets with a lovely friendly smile so caring and understanding too thank you Hannels for making my dads dream ...
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Comment on agent fees
Fine
Was this helpful? Yes

“Heidi...”

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Feb 22,2019
Minithumbup
By: 'BigAl'
Feb 22,2019
0 people found
this helpful
Heidi is so honest and friendly, a pleasure to have in our home. Excellent advice, and a credit to Hannells....
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Comment on agent fees
The fees are fine, especially when you get results.
Was this helpful? Yes
By: Heidi Bainborough
Feb 25, 2019
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Thank you for the lovely review. It was a pleasure to meet you both and such wonderful words, which mean a lot to me. So pleased that you both got the result we wanted! We wish you lots of happiness in your new home. ...

“Friendly...”

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Feb 19,2019
Minithumbup
By: 'Kevin'
Feb 19,2019
0 people found
this helpful
Heidi came to assess the value of the house, she was very professional but also good at putting us at ease the whole experience convinced us to go with Hannells rather a couple of other estate agents...
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Comment on agent fees
Seem the same as other agents were giving us
Was this helpful? Yes
By: Heidi Bainborough
Feb 25, 2019
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Thank you for taking the time to write a review for us. So happy you were pleased with the valuation experience. ...

“Exceptional...”

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Feb 18,2019
Minithumbup
Amanda Aldenat
By: 'Amanda'
Feb 18,2019
0 people found
this helpful
From start to finish the team at Chellaston have been professional, friendly, caring and everything was handled in a timely and efficient way. They made a difficult time bearable for me...
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Comment on agent fees
Par for the course
Was this helpful? Yes
By: Heidi Bainborough
Feb 25, 2019
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Thank you for completing a review for us. I am so pleased that you were happy with the service provided by the Chellaston Branch especially during what was a very difficult time for you. We wish you lots of happiness moving forward. ...

“Excellent service...”

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Feb 13,2019
Minithumbup
By: 'Lisa'
Feb 13,2019
0 people found
this helpful
Great team good communications very knowledgable.Attention to detail.Thanks again would definitely reccomend sold our house within a week....
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Comment on agent fees
Good
Was this helpful? Yes
By: Heidi Bainborough
Feb 25, 2019
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Thank you for taking the time to complete a review for us. We are delighted your home sold so quickly. Good luck on your new venture! ...

“Excellent service...”

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Jan 27,2019
Minithumbup
Amanda Aldenat
By: 'Richards'
Jan 27,2019
1 people found
this helpful
Hannells Chellaston Branch dealt with the sale of my Mum and Dads property. Heidi was the original point of contact and sorted everything out with Mum and Dad. I was not that involved at the beginning but I know from what Mum and Dad have ...
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Comment on agent fees
I did think the fees were high but I had not looked at other options with Mum and Dad and perhaps this is just the cost.
Was this helpful? Yes
By: Heidi Bainborough
Feb 25, 2019
View all comments (1)
Thank you for such a lovely review. Amanda does an amazing job in ensuring the sales go through smoothly and we are so pleased that you were happy with the service provided. I am so pleased your parents were happy with the service provided by me during the valuation. We all wish your parents a very happy future in their new home! ...

“Valuation...”

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Jan 24,2019
Minithumbup
By: 'Mr.'
Jan 24,2019
1 people found
this helpful
I was very pleased with the way Heidi presented herself very professionaly. Heidi was very knowledgable & helpful with her advice & experience....
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Comment on agent fees
I found the fees very agreeable.
Was this helpful? Yes
By: Heidi Bainborough
Feb 25, 2019
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Thank you for your kind words. I am so grateful you have taken the time to complete this for us. I am so pleased you were happy with the advice provided during your valuation and good luck with your sale! ...

“Fantastic service and very efficient would not hesitate to use hedition at Hannells again really satisfied...”

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Jan 10,2019
Minithumbup
By: 'Allen'
Jan 10,2019
0 people found
this helpful
Heidi was very professional and efficient and extremely knowledgeable about houses and the local housing market. She has expedited at speed the sale of the house at a good price I am very pleased with the service it is great....
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Comment on agent fees
Fees are excellent for the service provided no complaints at all.
Was this helpful? Yes
By: Heidi Bainborough
Feb 25, 2019
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Thank you for taking the time to complete a review for us. They mean so much to us as a business and I am delighted you are happy with the service so far. ...

“Excellent Service...”

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Jan 03,2019
Minithumbup
Niki Younger
By: 'PW'
Jan 03,2019
0 people found
this helpful
I just had to write a review to say how pleased I am with the service I have received from Hannells in Chellaston. I had had other agents out for the initial valuation but when Heidi came out I knew I would use her regardless ...
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Comment on agent fees
good
Was this helpful? Yes
By: Heidi Bainborough
Jan 07, 2019
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Thank you for taking the time to write such a lovely review. We are so pleased we have been able to help you on the sale of your property and we wish you lots of happiness in your new home! ...

“Efficient service with a smile...”

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Jan 02,2019
Minithumbup
By: 'MrsH'
Jan 02,2019
0 people found
this helpful
Punctual. Knowledgeable ref local market and recent selling prices. Approachable. Accurate valuation. Clearly explained Ts&Cs and fees. Summarised everything in writing then and there. Was able to prepare a contract on the day and arrange for photos to be taken. Very efficient and friendly....
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Comment on agent fees
Clearly explained and reasonable.
Was this helpful? Yes
By: Heidi Bainborough
Jan 07, 2019
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Thank you so much for your kind words, really pleased you were happy with the valuation and advice provided and we wish you lots of luck on your new venture! ...

“very good start...”

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Dec 15,2018
Minithumbup
By: 'Lee'
Dec 15,2018
0 people found
this helpful
We have just let out our property recently through Hannells Lettings. We have been very pleased with the services that we have received from them....
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Comment on agent fees
Agent's Fees are fair.
Was this helpful? Yes

“Very professional...”

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Dec 04,2018
Minithumbup
Niki Younger
By: 'Grey'
Dec 04,2018
0 people found
this helpful
I have recently listed my property through the Chellaston team! Nic the branch manager was very helpful when calling up with my initial interest in getting my property marketed. The branch got me booked in for a valuation with Heidi who made me feel very ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Heidi Bainborough
Jan 07, 2019
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Wow, what a fab review. Thank you so much for the kind words about the service you have received so far... Our review means so much to us as a business so thank you again! ...

“Exceptional....”

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Nov 29,2018
Minithumbup
By: 'Scott'
Nov 29,2018
0 people found
this helpful
Julianna has been a brilliant help through all stages of the process so far. From arranging viewings, to dealing with offers and solicitor handovers. Julianna was always quick to deal with any request and just as quick to keep me updated with any changes. I'd ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Julianna
Nov 29, 2018
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Hi Scott, it really means a lot to get positive feedback, thank you very much for taking time to write this lovely review! ...

“Valuation...”

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Nov 27,2018
Minithumbup
By: 'Gemma'
Nov 27,2018
0 people found
this helpful
Heidi valued my property, she was honest and professional, and gave me friendly advice about renting it or selling it as I wasn't sure what to do. I felt relaxed and better informed about my decision. :)...
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Comment on agent fees
Good
Was this helpful? Yes
By: Heidi Bainborough
Nov 28, 2018
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Thank you so much for taking the time to send a review. We are very pleased that you were happy with the advice given and found it helpful. ...

“Professional yet friendly...”

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Nov 27,2018
Minithumbup
By: 'Tom'
Nov 27,2018
0 people found
this helpful
Heidi visited us to give a valuation. She provided plenty of support for that valuation and was confident that now was a good time to market our property. She was knowledgeable about the local area and market. Tom visited to take photos and measurements of ...
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Comment on agent fees
They were open about the fees and explained to us our options to cancel at no cost to us if we withdrew our property from sale.
Was this helpful? Yes
By: Heidi Bainborough
Nov 28, 2018
View all comments (1)
Thank for for taking the time to complete a review for us. We are so pleased we sold your property so quickly and we wish you lots of happiness in your new venture! ...

“Excellent Service...”

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Nov 14,2018
Minithumbup
Amanda Aldenat
By: 'Jill'
Nov 14,2018
0 people found
this helpful
Thanks to all the staff at Hannells Chellaston for making our selling experience in difficult circumstances a problem and stress free few months. Particular thanks to Amands and Emma for keeping us well informed at everystep of the way and answering all our questions so ...
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Comment on agent fees
Excellent value for money considering all the viewings and property checks made at our request.
Was this helpful? Yes
By: Heidi Bainborough
Nov 28, 2018
View all comments (1)
Thank you for taking the time to complete a review for us. We try our best to make your house sale as stress free as possible and it is nice to see Amanda and Emma kept you well informed with the progress. Good luck with everything. ...

“Fantastic sales representative!...”

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Nov 13,2018
Minithumbup
By: 'Billy'
Nov 13,2018
0 people found
this helpful
We were greeted by Tom at the property we were veiwing. Very friendly he made us feel at ease and comfortable looking around compared to other reps we've had. He's understanding, knowledge was thorough and he answered all our questions without having to refer to ...
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Comment on agent fees
N/A
Was this helpful? Yes

“Making moving house so easy...”

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Nov 11,2018
Minithumbup
Amanda Aldenat
By: 'Sian'
Nov 11,2018
0 people found
this helpful
People warned me that selling my house would be the most stressful thing I would ever do but due to Hannells this was definitely not the case. Amanda was amazing! She took care of everything. She made sure that I was updated every step of ...
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Comment on agent fees
Hannells earned every penny of the fees they charged!
Was this helpful? Yes
By: Heidi Bainborough
Nov 28, 2018
View all comments (1)
Wow Sian what a wonderful review. Thank you for spending your time in completing this. We are so pleased we were able to help you and your family move on to your new venture! Amanda does such a great job in ensuring the process is as smooth as possible. We wish you and your family lots of happiness in your new home! ...

“Very helpful staff, happy to answer any questions....”

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Nov 09,2018
Minithumbup
Emma
By: 'Rachel'
Nov 09,2018
0 people found
this helpful
Very helpful over the telephone and in branch. Happy to show us around a property numerous times and put us at ease with the procedure of buying and selling. Would recommend....
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Comment on agent fees
Not sure as have never used anyone else/ got a quote elsewhere
Was this helpful? Yes
By: Heidi Bainborough
Nov 28, 2018
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Thank you for your kind review, we are pleased to see that we have helped with the buying process for you and we wish you lots of luck in your search! ...

“Professional and methodical...”

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Nov 01,2018
Minithumbup
By: 'RDF'
Nov 01,2018
0 people found
this helpful
Very happy with the service we received. Everyone we dealt with was professional and methodical. Sales progression is particularly good....
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By: Heidi Bainborough
Nov 28, 2018
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Thank you taking the time to provide a review on your selling experience. We are so pleased you are happy and that the sales progression was a good experience for you too, we will pass on your kind words to Amanda. Good luck to you and your family on your new venture! ...

“I was given objective advice about a complex issue....”

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Oct 19,2018
Minithumbup
By: 'Clare'
Oct 19,2018
0 people found
this helpful
I was in a difficult position with the potential sale of my house. Heidi explained the various scenarios and gave sound objective advice which was invaluable in my decision making....
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Was this helpful? Yes
By: Heidi Bainborough
Nov 28, 2018
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Thank you for taking the time to send a review through. So pleased you found the advice helpful and I wish you lots of luck and happiness in the future! ...

“A Perfect Journey!...”

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Oct 17,2018
Minithumbup
Amanda Aldenat
By: 'Diane'
Oct 17,2018
0 people found
this helpful
From the first meeting with Heidi to completion of sale with Amanda the service has been perfect. The communication has been faultless and I must congratulate Amanda on her hard work and patience during this rather timely transaction due to the number of people further ...
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Was this helpful? Yes
By: Heidi Bainborough
Nov 28, 2018
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Thank you Diane for the kind words, we are so pleased everything worked out for you during this time and should you need us with your move, please do get in touch! ...

“Professional Service...”

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Oct 17,2018
Minithumbup
Emma
By: 'T.B'
Oct 17,2018
0 people found
this helpful
Emma has always been polite and easy to speak to. She kept me informed throughout the whole selling process. I would recommend her highly to anyone thinking of selling a property. Thank you Emma....
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Comment on agent fees
The fees are acceptable to me.
Was this helpful? Yes

“Heidi Bainborough...”

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Sep 22,2018
Minithumbup
By: 'Stephen'
Sep 22,2018
0 people found
this helpful
Heidi was empathetic to our particular situation. Nothing was too much trouble. When she said she would do something she did it within the time scale. Having said that the team at the office played their part. It didn't really matter who you spoke to ...
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Comment on agent fees
I have no complaint about the fees
Was this helpful? Yes
By: Heidi Bainborough
Oct 16, 2018
View all comments (1)
Thank you so much for the kind review. We are so pleased that you are happy with the timescales and the services provided by the branch. Good luck with your move! ...

“Fantastic team, exceptional service throughout...”

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Sep 20,2018
Minithumbup
By: 'MrsC2014'
Sep 20,2018
0 people found
this helpful
We cannot recommend Hannells highly enough; from the moment we contacted the team to enquire about selling our home, they were brilliant. We were kept up to speed with every development, and had weekly calls from Amanda with updates on the progress of the sale. ...
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Comment on agent fees
Well worth the extra money in comparison to the online estate agent that are available. Although fees are a little higher, the customer service is excellent. We purchased our new home via an online estate agent and the contrast between service is huge.
Was this helpful? Yes
By: Heidi Bainborough
Oct 16, 2018
View all comments (1)
Thank you for taking the time to write a review. Our reviews means so much to us a Business and I will pass on your lovely comments to Amanda. ...

“Friendly experience....”

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Sep 18,2018
Minithumbup
By: 'Sandy'
Sep 18,2018
0 people found
this helpful
Heidi is a delightful young lady who knows and is excellent at her job ! Heidi made me feel relaxed and more confident about moving forward. Thank you Heidi ....
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Comment on agent fees
The fees seem quite reasonable to me considering all that's included in the package.
Was this helpful? Yes
By: Heidi Bainborough
Oct 16, 2018
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Thank you so much Sandy. It was a real pleasure meeting you and thank you for such kind words. I wish you the best of luck with your new venture. ...

“Outstanding service...”

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Aug 15,2018
Minithumbup
Amanda Aldenat
By: 'Simon'
Aug 15,2018
1 people found
this helpful
We have just completed a very challenging move as a result of issues with the Land Registry. Amanda was outstanding in keeping both myself and buyer up to speed at all times, without Amanda's support and calm head we may well have lost our buyer. ...
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Comment on agent fees
Good value for money you get what you pay for
Was this helpful? Yes
By: Heidi Bainborough
Oct 16, 2018
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Thank you for taking the time to write a review. Amanda strives hard to provide a top class customer service! I will let her know your lovely thoughts ...

“Excellent Service...”

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Aug 15,2018
Minithumbup
By: 'Annette'
Aug 15,2018
1 people found
this helpful
I recently sold a house on behalf of my parents through Hannells at Chellaston and was extremely happy with the service I received. I was kept fully informed every step of the way and given plenty of advice regarding offers etc. The house sold very ...
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“A mature minded and highly experienced sales team......”

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Aug 14,2018
Minithumbup
By: 'Steve'
Aug 14,2018
1 people found
this helpful
We have now sold our house within 6 weeks.. And now their experience shows to be the best in the industry. We're looking forward to a stress free move and we are very happy with the talent in the Hannels team. Thank you!...
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By: Heidi Bainborough
Oct 16, 2018
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Thank you for your review and great news about your sale. Best of luck! ...
Staff picture Debbie
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Staff picture Aaron Curd
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Staff picture Amanda Aldenat
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Staff picture Rebecca Mills
(51)
Staff picture George Shore
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Staff picture Niki Younger
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Staff picture Tom
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Last updated at 12:41 PM 02/10/2024 by allAgents

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Branch - Sales Chellaston, Derby, DE73