Highbury, London, N5
4.9/5, 229 reviews
97% recommended
95% sales valuation accuracy
100% sales fee satisfaction
94% lettings valuation accuracy
96% lettings fee satisfaction

Property Features

We are one of three local branches in North London. Our other branches are in Islington and Camden so we can look after all your North London property needs. We are a contemporary yet traditional firm built on core values and expanded with innovative thinking. We are friendly, professional and ... show more We are one of three local branches in North London. Our other branches are in Islington and Camden so we can look after all your North London property needs. We are a contemporary yet traditional firm built on core values and expanded with innovative thinking. We are friendly, professional and efficient. We will do all we can to help you buy, sell or rent a property.
Hotblack Desiato - Click to Visit Our Website

Latest Reviews

View all Reviews 229
12th Jan 2021
reviewed by 'Gabrielle'
“Brilliant experience with Hotblack. Hiten was fantastic, kept us updated throughout and felt really supported. Quickest sale ever! Highly recommend....”
28th Aug 2020
reviewed by 'Amanda'
“Worked with Josh Fox-Cooper on a home we are leasing. He is extremely professional and helpful. Highly recommend working with ......”
2nd Jun 2020
reviewed by 'Caitlin'
“Gino has been so helpful throughout our moving process, including handling tricky conversations due to lockdown. Hotblack are definitely the ......”
30th May 2020
reviewed by 'Claudia'
“I take the time as I think it is just right to let you know that Gino Gerardo from Hotblack ......”
15th Apr 2020
reviewed by 'Kate'
“The team at Hotblack Desiato in Highbury have been great in helping us find and secure our ideal one bed ......”
15th Apr 2020
reviewed by 'Matt'
“Friendly, professional and clear communication throughout has made the whole process very simple, despite the current Coronavirus outbreak. Highly recommend...”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Hotblack Desiato
2 - 4 Highbury Park
Highbury,London
Greater London
N5 2AB
020 7288 9696

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 100% £290,000 £1,250,000
Lettings 94% 96% £750 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
48 3 130 5 20 0 20 0 3 0
Areas covered
  • N5
  • Highbury
  • E5
  • Stoke Newington
  • N4
  • Hackney
  • E9
  • N7
  • EC1
  • N16
  • E8
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA TDS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Images & Videos
Hotblack Desiato Image 1
Camden Town, NW1
Highbury, N5
Islington, N1

“Management Review...”

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Oct 31,2018
Minithumbup
By: 'R'
Oct 31,2018
0 people found
this helpful
Mari has been very helpful in unpicking the details of some unexpected bills which I had not approved. She has diligently worked through the emails of a previous employee to provide me with the background to work undertaken....
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I find this agent's fees to be reasonable for the service and surrounding marketplace.
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“Mari review...”

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Oct 27,2018
Minithumbup
By: 'Aleksander'
Oct 27,2018
0 people found
this helpful
I worked with Mari during my checkout (I moved out of the UK) and it was a please to work with her. Quick, accurate responses and I got all of my security deposit back (minus the check-out inspection fee of course). Highly recommended....
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“Dream Agent...”

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Oct 25,2018
Minithumbup
By: 'A.'
Oct 25,2018
0 people found
this helpful
As someone who rents, when something needs attention in your home it's a nightmare, going between landlord and property management can be tedious but not with Mari. If I have any issues, questions or urgent repairs she is on hand and get's them sorted quickly ...
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“George @ Hotblack N5...”

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Oct 17,2018
Minithumbup
By: 'David'
Oct 17,2018
0 people found
this helpful
I dealt with a number of local agents while looking for a property in a specific timeframe. George at Hotblack N5 was head-and-shoulders above the others who were, at best, okay. George was personable, professional, efficient and resourceful. He was able to field all queries ...
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“Mari review...”

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Oct 16,2018
Minithumbup
By: 'Daire'
Oct 16,2018
0 people found
this helpful
Mari has been fantastic since she became the agent for our flat. Every time we have an issue she sorts it straight away and is always a pleasure to deal with....
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n/a
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“Fantastic Experience...”

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Oct 14,2018
Minithumbup
By: 'RMUSA'
Oct 14,2018
0 people found
this helpful
Mari has an incredible sense of urgency which underpins her solution-orientated approach. We ran into a couple of issues, which were rectified promptly and due to Mari outstanding personable skills, we were left feeling positive and well taken care of. It is rare that professionals ...
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“All going well...”

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Oct 13,2018
Minithumbup
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Josh
By: 'New'
Oct 13,2018
0 people found
this helpful
We're first-time landlords, so we appointed Hotblack as letting and managing agents. All has gone well, and we have found them to be professional and helpful. Josh and George dealt with all the viewings, and found tradesmen to do work at short notice to get ...
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“Excellent...”

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Oct 12,2018
Minithumbup
Staff profile picture
Alasdair
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Hiten
By: 'Chris'
Oct 12,2018
0 people found
this helpful
Alasdair and Hiten were responsive, polite, and very helpful. They went considerably beyond what was required by their remit, and were a pleasure to deal with....
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N/A
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“Helpful, Patient, and Fair!...”

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Oct 07,2018
Minithumbup
By: 'Nineyes'
Oct 07,2018
0 people found
this helpful
At the termination of a 18 month lease, Mari helped me with the closing arrangements for the unit. There were a couple of issues that arose: (1) I had accidentally removed documents from the unit that should have remained there; (2) there was a misunderstanding on my end ...
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Comment on agent fees
My security deposit was refunded promptly, less some fair adjustments for small cleaning. I was satisfied with this outcome.
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“excellent service...”

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Oct 05,2018
Minithumbup
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Hiten
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Alasdair
By: 'satisfied'
Oct 05,2018
0 people found
this helpful
Hiten and Alasdair were very helpful and efficient, not only in guiding me through the sale process, but also in communicating with the purchasers on my behalf. they were very respectful of my tenants for viewing appointments, and produced several offers in a short space ...
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Comment on agent fees
the fees were in one with other firms i checked - all seem quite high!
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“Lettings Management...”

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Oct 03,2018
Minithumbup
By: 'Matt'
Oct 03,2018
0 people found
this helpful
Mari is new to managing my property but I've been extremely pleased by her efficiency and responsiveness in dealing with some recent issues concerning a leak in the flat above. I wouldn't hesitate to recommend her....
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“Extremely efficient and helpful guy...”

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Sep 14,2018
Minithumbup
By: 'Carl'
Sep 14,2018
0 people found
this helpful
George was absolutely excellent in helping me and my partner get set up in our new Flat. He was very responsive to all my emails and was able to provide sufficient answers to all my questions. He was also a very approachable guy, we felt ...
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Comment on agent fees
Very Competitive fees relative to other estate agents in London.
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“Excellent service...”

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Aug 31,2018
Minithumbup
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Hiten
By: 'Johannes'
Aug 31,2018
0 people found
this helpful
Hiten was a fantastic estate agent and helped keep everything moving throughout the whole process. Would highly recommend his services. Thanks again....
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Fine
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“Responsive, efficient and work hard to get the job done...”

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Aug 25,2018
Minithumbup
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Mark
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Alasdair
By: 'Gillian'
Aug 25,2018
0 people found
this helpful
Staff always quick to respond and happy to help. Committed to getting the job done and efficient overall. Would recommend....
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“Great Service...”

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Aug 08,2018
Minithumbup
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Mark
By: 'Stephen'
Aug 08,2018
0 people found
this helpful
We recently sold our property through Hotblack in Islington and have only praise for the skilled way in which the team handled the whole process from end to end. I have no hesitation in recommending them should you be in the market to sell....
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Comment on agent fees
The fees are reasonable for the level of service recieved
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“Exemplary service...”

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Aug 06,2018
Minithumbup
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Hiten
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Mark
By: 'Jenny'
Aug 06,2018
0 people found
this helpful
I couldn't have been happier with the service I received from both Hiten and Mark. Incredibly efficient and always available to answer queries. Hiten in particular made the experience of buying my new flat really straightforward and was ready to help at every point. I ...
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n/a
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“George Papanastasiou...”

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Jul 25,2018
Minithumbup
By: 'Costa'
Jul 25,2018
0 people found
this helpful
George Papanastasiou has been outstanding. I found him to be extremely helpful, very friendly with a professional approach. The best agent in town by miles....
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Good
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“Top-notch service...”

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Jul 25,2018
Minithumbup
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Josh
By: 'Brooke'
Jul 25,2018
0 people found
this helpful
George and Josh have provided a fantastic service in re-letting our flat. We live abroad so their help has been particularly crucial, and they've made the process really easy for us. They've been great in helping us to identify what work was needed on the ...
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Comment on agent fees
The fees have been very reasonable
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“Fantastic experience!!!!!...”

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Jul 17,2018
Minithumbup
By: 'AC'
Jul 17,2018
0 people found
this helpful
George has been brilliant throughout the process. He has always come back to us in a timely manner when we've had questions and always been on hand. We can't reccomend him enough!!!!...
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“George...”

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Jul 12,2018
Minithumbup
By: 'Giuliano'
Jul 12,2018
0 people found
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Dealing with George has been an absolute pleasure. He's professional and responsive from start to finish, we're happy with how our negotiation went....
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“Ideal...”

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Jun 26,2018
Minithumbup
By: 'Gertrude'
Jun 26,2018
0 people found
this helpful
Superb customer relations - Stephen is an attentive and thoughtful Lettings Manager and delivers exactly as promised. He manages to combine great efficiency whilst still being a pleasure to deal with. Very skilled....
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Comment on agent fees
Par for the course
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“An excellent experience...”

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Jun 22,2018
Minithumbup
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Josh
By: 'MC'
Jun 22,2018
0 people found
this helpful
I am used to agents that are all about the money and not about providing a quality experience. Not true of Hotblack Desiato. My experience with Hotblack, and in particular George and Josh's work, has been an excellent experience from start to finish. They made ...
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Comment on agent fees
Hotblack’s fees are very reasonable.
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“Great service...”

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Jun 22,2018
Minithumbup
By: 'K'
Jun 22,2018
0 people found
this helpful
I recently rented a one bedroom in Aberdeen Park through George, and can only highly recommend him. He's sincere and ready to help. You can tell that he's very passionate about what he does and cares about getting the right apartment for the tenants. My ...
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“Great help from start to finish...”

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Jun 02,2018
Minithumbup
By: 'Mag'
Jun 02,2018
0 people found
this helpful
My husband and I were looking for a flat from abroad which was daunting enough in itself. George made the process easy, providing us with prompt answers to any of our questions and helping negotiate various queries and points with the landlord. It was a ...
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“Would Recommend...”

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May 30,2018
Minithumbup
By: 'L'
May 30,2018
0 people found
this helpful
George was always very quick to respond and helpful with any queries I had. Very happy overall with the service....
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Comment on agent fees
Very good, much more reasonable than other agents.
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“Great Experience...”

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May 28,2018
Minithumbup
By: 'David'
May 28,2018
0 people found
this helpful
George has been fantastic from the point at which we enquired about a rental property through to the move date. Really great support!...
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“Excellent service...”

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May 16,2018
Minithumbup
By: 'Richard'
May 16,2018
0 people found
this helpful
George has been extremely helpful throughout the whole process of us finding our new flat. Was always on hand to answer any queries and was quick to deal with them. Would definitely recommend him to friends that are considering moving into the area....
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Good
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“Recommended!...”

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Apr 29,2018
Minithumbup
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Josh
By: 'Cibelle'
Apr 29,2018
0 people found
this helpful
As always, Josh was super helpful and attentive and I couldn't be happier with the level of service provided!...
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Comment on agent fees
Fair fees, especially for the amazing service they offer.
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“Great service!...”

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Apr 26,2018
Minithumbup
By: 'Rhianna'
Apr 26,2018
0 people found
this helpful
George was friendly and helpful throughout. He answered queries promptly and made the whole process go very smoothly. Many thanks!...
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Good
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“Excellent team...”

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Apr 25,2018
Minithumbup
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Josh
By: 'Movie'
Apr 25,2018
0 people found
this helpful
Everyone knows how difficult moving house is yet we keep doing it. Josh and his team have been so friendly and patient and professional as my move progressed. It put to shame the other agents where I was moving to, and I realized how lucky ...
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Excellent value
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Staff picture Josh
(77)
Staff picture Alasdair
(26)
Staff picture Hiten
(20)
Staff picture Jake
(3)

Tenant Fees

Overall Fees
£0 (inc. VAT), On Completion

Fees & Payments (as permitted under the Tenant Fees Act 2019)
Holding Deposit - One week’s rent
Security Deposit - 5 weeks rent to £50,000pa or 6 weeks if higher
Change of Tenant/sharer - £50 inc VAT or reasonable costs if higher
Failure to return keys plus cost of changing locks - Full replacement costs
Early Termination - Re-marketing costs (See below)
Variation of Contract - £50 inc VAT (see below)

Last updated on 03/06/2019, 10:50 AM by Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please refer to our website www.hotblack.co.uk for our complaints procedure.
Last updated at 3:07 PM 25/04/2017 by allAgents

Awards won by Hotblack Desiato, London N5 2AB



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Hotblack Desiato

Branch - Highbury, London, N5

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