Islington, London, N1
4.8/5, 333 reviews
98% recommended
91% sales valuation accuracy
95% sales fee satisfaction
95% lettings valuation accuracy
97% lettings fee satisfaction

Property Features

Hotblack Desiato opened on Upper Street in 1979 and now have 3 offices in North London (Islington, Highbury, and Camden Town). We remain an independent, friendly and professional estate agent offering a refreshing approach to selling and letting residential property. Along with Sales and Lettings we also have New Homes and Property ... show more Hotblack Desiato opened on Upper Street in 1979 and now have 3 offices in North London (Islington, Highbury, and Camden Town). We remain an independent, friendly and professional estate agent offering a refreshing approach to selling and letting residential property. Along with Sales and Lettings we also have New Homes and Property Management divisions. Please contact us and we will do our best to help you with whatever property query you may have.
Hotblack Desiato - Click to Visit Our Website

Latest Reviews

View all Reviews 333
11th Feb 2022
reviewed by 'Maryann Eason'
“Stuart Shiers exemplifies professionalism. He never failed to be attentive to my questions and concerns regarding the sale of an ......”
17th Dec 2021
reviewed by 'Fergie'
“I live in the north of England and wanted to sell my flat in Islington with the minimum of travel ......”
20th Aug 2021
reviewed by 'Jack'
“Woeful. Never got back to me despite 4 emails and numerous calls. Why oh why would one let with them...”
23rd Apr 2021
reviewed by 'Chris'
“Having managed my flat in Islington reliably and efficiently for nearly 15 years, I had no hesitation in asking Hotblack Desiato ......”
13th Jul 2020
reviewed by 'Nicholas'
“We received excellent service from Hotblack, from both Camden office and subsequently Islington office. Phifi Tsannos at Camden office ably ......”
24th Apr 2020
reviewed by 'Nigel'
“We initially sought to sell our Islington flat in July 2018. We received excellent advice from Stuart Shiers of Hotblacks. Sadly ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Hotblack Desiato
314 Upper Street
Islington,London
Greater London
N1 2XQ
02072260160

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 91% 95% £123,000 £9,995,000
Lettings 95% 97% £330 £5,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
95 1 168 7 32 0 17 0 13 0
Areas covered
  • EC1V
  • N1
  • N16
  • N5
  • N8
  • NW1
  • NW5
  • N7
  • NW6
  • WC1X
  • NW8
  • EC1
  • E8
  • N16
  • N4
  • E1
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA NALS TPOS Sales TPOS Lettings TPOS TDS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

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Camden Town, NW1
Highbury, N5
Islington, N1

“Great service for finding and finalising accom...”

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Sep 13,2018
Minithumbup
By: 'Eoghan'
Sep 13,2018
0 people found
this helpful
Found Hotblack to provide great service, they are efficient and act as a good intermediary between tenant and landlord. Process was very smooth. Would recommend...
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Good
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“Fantastic Service...”

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Sep 05,2018
Minithumbup
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Stuart
By: 'Hamish'
Sep 05,2018
0 people found
this helpful
I first dealt with Hot Black Desiato when we rented out our studio flat. After meeting pretty much every agent on Upper Street, Hot Black offered to get the best rental income for the best fees, an offer which they met. Their management of the ...
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The fees were the most competitive of the agents we met with on Upper Street. They were clearly explained & there were no hidden charges.
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By: Stuart Shiers
Sep 05, 2018
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Hamish, thank you for taking the trouble to leave a review. I am delighted at how you see we compare with the competition! Best of luck for the future. ...

“Stuart was knowledgeable and helpful....”

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Sep 03,2018
Minithumbup
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Stuart
By: 'Riccardo'
Sep 03,2018
0 people found
this helpful
Stuart was the first agent I came across who didn't seem intent on artificially inflating the proposed price to get my business. He found me a buyer incredibly quickly, and promptly helped iron out the couple of minor issues I had prior to exchange. I ...
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Comment on agent fees
Stuart was realistic about the proposed fee, and content to negotiate.
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By: Stuart Shiers
Sep 04, 2018
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Thank you, Riccardo, for your comments and for recommending Hotblack Desiato to your friend! ...

“Good service...”

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Aug 31,2018
Minithumbup
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Jessica
By: 'Lila'
Aug 31,2018
0 people found
this helpful
Our agent was friendly and efficient, we heard back from him very fast and we are happy with the contract we got....
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“excellent tenant found after only one viewing as soon as flat became available...”

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Aug 25,2018
Minithumbup
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Jessica
By: 'Suzanne'
Aug 25,2018
0 people found
this helpful
There was no fuss and they found an excellent tenant after only one vewing. Contract was quickly prepared and signed....
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“Excellent support throughout the house purchase process....”

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Aug 17,2018
Minithumbup
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Stuart
By: 'JC'
Aug 17,2018
0 people found
this helpful
Stuart kept me updated throughout the process, was extremely responsive to all my emails and when we had some issues to be resolved he was extremely helpful in communicating with the seller to get outstanding items pushed through. In what turned out to be a ...
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By: Stuart Shiers
Aug 20, 2018
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Hi JC Thanks for your kind comments. We understand that buying a home can be a daunting experience when complications arise. Communication is key to maintaining confidence, and i am delighted that your patience paid off and it all worked out for you eventually! ...

“My previous experience with London estate agents has been that ......”

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Aug 16,2018
Minithumbup
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Stuart
By: 'MCL'
Aug 16,2018
0 people found
this helpful
My previous experience with London estate agents has been that they have been slippery, untrustworthy, unrealistic and in some cases downright dishonest. Stuart at HD was the exact opposite. Transparent; clear communicator; facilitative. He actually added value to the transaction. Delighted to recommend, as a ...
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n/a
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“Helpful and flexible...”

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Jul 15,2018
Minithumbup
By: 'A&D'
Jul 15,2018
0 people found
this helpful
HotBlack were one of the few agents in Islington that sent us properties that met our criteria and kept in touch with us over the course of a few weeks. They were helpful and flexible when we had a few issues with the referencing and ...
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“excellent...”

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Jul 10,2018
Minithumbup
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Stuart
By: 'wheresmybike'
Jul 10,2018
0 people found
this helpful
V positive experience and a v successful sale. As an independent agent Hotblack were a real relief after dealing with one of the corporate agents. Worked hard to sell it, good comms, straightforward, listened and followed through, stayed in touch throughout the process....
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Comment on agent fees
Competitive.
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By: Stuart Shiers
Jul 11, 2018
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Many thanks for your comments, Tom. It is a tough market. Thanks for your patience. Perseverance paid off! ...

“Canonbury Road...”

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Jul 08,2018
Minithumbup
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Jessica
By: 'Liam'
Jul 08,2018
0 people found
this helpful
Jessica has been incredibly helpful throughout the rental process - she is always very responsive, courteous and eager to please. Thanks for all your help, Jess!...
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“Good service...”

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Jul 05,2018
Minithumbup
By: 'Nina'
Jul 05,2018
0 people found
this helpful
My husband and I are quite happy with the service provided. Both Daniel and Stephen were available when we needed and prompt on our requests....
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“Arthouse Daniel and Stephen Review...”

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Jul 04,2018
Minithumbup
By: 'Arthouse'
Jul 04,2018
0 people found
this helpful
Daniel and Stephen are both incredibly responsive and accommodating to our needs. Have both consistently replied to requests and questions within a working day, and remain professional while doing so....
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Comment on agent fees
Standard.
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“Lease of 78 Northchurch...”

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Jul 04,2018
Minithumbup
By: 'bernard'
Jul 04,2018
0 people found
this helpful
Outstanding. I spoke to Stephen and met with Daniel. After one showing they had a great sense of the property type I was looking for. Made an introduction for a property that was not even fully on the market. Great assistance with communication during the ...
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will strongly recommend to friends/associates looking in the area.
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“Great service...”

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Jul 04,2018
Minithumbup
By: 'Alan'
Jul 04,2018
0 people found
this helpful
We are a property management company and have been using Hot Black Desiato to find tenants for our properties when becoming vacant. They are a very p[professional company and have always been very good at finding applicants for us and they are a pleasure ...
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Comment on agent fees
their fee's are in line with what we expect to pay which is very good
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“Property Management...”

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Jul 02,2018
Minithumbup
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Jessica
By: 'Lintor'
Jul 02,2018
0 people found
this helpful
My fifteen years relationship with Hotblack Desiato has been fruitful. As a non-resident property owner, I relied on Hotblack to rent my property and credit my account with money due to me. They have done this professionally well. My flat rarely remains without a tenant. ...
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I have peace of mind having Hotblack as my Management Company. They are constantly communicating with me on matters relating to my property. The leasing staff are doing a good job making sure my property always has a tenant; repairs to any part of the flat done when necessary.
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“Great Service...”

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Jun 27,2018
Minithumbup
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Jessica
By: 'Tony'
Jun 27,2018
0 people found
this helpful
Jessica achieved an asking price offer very quickly. Paperwork and references all done without fuss. A friendly company to work with. 10/10....
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Comment on agent fees
Fair
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“Efficient service...”

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Jun 18,2018
Minithumbup
By: 'Sarah'
Jun 18,2018
0 people found
this helpful
Hotblack was recommended by a friend and I was very happy with the professional and friendly service provided by both Stephen & Daniel. Stephen was very proactive in finding me suitable tenants for my flat at a great rent. I would certainly use them again in ...
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Comment on agent fees
Good
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“Very impressed...”

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Jun 11,2018
Minithumbup
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Jessica
By: 'Marie'
Jun 11,2018
0 people found
this helpful
Jessica has been an absolute pleasure working with in order to find our perfect flat. Once we made the choice to put in an offer, she was very thorough, which we appreciated greatly and flexible with meeting at the flat a few times before our ...
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Comment on agent fees
Reasonable compared to other agency fees.
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“Flat letting...”

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Jun 08,2018
Minithumbup
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Jessica
By: 'N1'
Jun 08,2018
0 people found
this helpful
Once again Hotblack found a great tenant at a good rate and helped to organise a smooth transition with no vacant period. The team are proactive and quick to respond to queries. A local and professional service for over 15 years....
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Comment on agent fees
Fees are reasonable for the service provided
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“Very efficient...”

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Jun 06,2018
Minithumbup
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Jessica
By: 'mk'
Jun 06,2018
0 people found
this helpful
Jessica was very helpful in getting me into my new property. She was flexible with early viewings and quick to put my offer forward/...
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“Excellent communication skills...”

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Jun 05,2018
Minithumbup
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Jessica
By: 'Angie'
Jun 05,2018
0 people found
this helpful
Both Stephen and Jessica have been very professional in handling the let of my property. I am most impressed by them keeping me updated all the time. Nothing is too much of a hassle for them. I would definitely work with them again!...
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I have no complaints
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“VERY NICE...”

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Jun 04,2018
Minithumbup
By: 'KEMSLEY'
Jun 04,2018
0 people found
this helpful
ALL WAS COOL, HE WAS POLITE AND EFFICIENT AND FRIENDLY, WHAT ELSE DO YOU WANT ME TO SAY, WHY DO I HAVE TO DANCE TO YOUR TUNE?...
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Comment on agent fees
NO IDEA WHAT THEY WERE
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“Flat to let...”

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Jun 01,2018
Minithumbup
By: 'Anne'
Jun 01,2018
0 people found
this helpful
Service exemplary from these two agents! As this is my first time as a landlord, I have bombarded the agents with lots of questions and they very patiently helped me and also managed to find me a tenant. Would thoroughly recommend using Hotblack....
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Comment on agent fees
Good
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“Best property agents in North London...”

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Jun 01,2018
Minithumbup
By: 'Azura'
Jun 01,2018
0 people found
this helpful
HD have been my property agents for several years. I have nothing but praises for their professionalism and competency especially in the search for new tenants....
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Comment on agent fees
Reasonable
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“Very helpful...”

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May 31,2018
Minithumbup
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Jessica
By: 'Kieran'
May 31,2018
0 people found
this helpful
Jessica was helpful while we were still in the viewing process and after we found one we liked she was accommodating to help us secure it and then subsequently thorough in ensuring our move in was smooth....
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Comment on agent fees
Good
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“Islington letting...”

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May 30,2018
Minithumbup
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Jessica
By: 'Steve'
May 30,2018
0 people found
this helpful
Having found Hotblack from a simple online search they acted far quicker than other local agents and successfully let our flats where up to 7 other agents did not. Stephen provided accurate and honest market appraisal and Jess ran the new letting with top class professionalism. ...
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Comment on agent fees
I would say the fees represented good value for good service.
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“Absolutely amazing...”

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May 30,2018
Minithumbup
By: 'Rui'
May 30,2018
0 people found
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In a nutshell, Stephen and Daniel were perfect. Super helpful, reactive, honest, you name it. In less than a week, they helped us find the perfect place. We highly recommend them....
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Comment on agent fees
Good
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“Great Assistance!...”

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May 30,2018
Minithumbup
By: 'FS'
May 30,2018
0 people found
this helpful
Both Daniel and Stephen were very helpful in showing us the house multiple times or addressing any questions we may had throughout the renting process! most of the time lettings agents or agency take a long time in replying and it was not the case ...
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“Excellent!...”

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May 30,2018
Minithumbup
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Jessica
By: 'Jo'
May 30,2018
0 people found
this helpful
We received excellent support and service from HBD, viewings were arranged quickly and Jessica gave us honest and useful advice. Everything ran smoothly from start to finish, thank you!...
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“Friendly, efficient, knowledgeble - what more does one need...”

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May 14,2018
Minithumbdown
By: 'Christine'
May 14,2018
0 people found
this helpful
I've never rented out a flat before, and these guys were brilliant providing exactly what I needed. Right from the start they were friendly yet professional, and flexible yet efficient. They were always ready with help and advice, but never remotely pushy. I feel completely ...
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Comment on agent fees
Seem comparable to others in the same area
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Staff picture Jessica
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Staff picture James

Tenant Fees

Overall Fees
£0 (inc. VAT), Pay Upfront

Fees & Payments (as permitted under the Tenant Fees Act 2019)
Holding Deposit - One week’s rent
Security Deposit - 5 weeks rent to £50,000pa or 6 weeks if higher
Change of Tenant/sharer - £50 inc VAT or reasonable costs if higher
Failure to return keys plus cost of changing locks - Full replacement costs
Early Termination - Re-marketing costs (See below)
Variation of Contract - £50 inc VAT (see below)

Last updated on 31/05/2019, 4:23 PM by Jessica Pinnick - Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please visit our website www.hotblack.co.uk or call our office on 020 7226 0160 for our complaints procedure
Last updated at 9:41 AM 01/09/2017 by Stuart Shiers

Awards won by Hotblack Desiato, London N1 2XQ



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Hotblack Desiato

Branch - Islington, London, N1

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