Jan Forster Estates
Newcastle, Newcastle upon Tyne, NE3
4.3/5, 56 reviews
86% recommended
92% sales valuation accuracy
92% sales fee satisfaction
Looking for a pro-active Estate Agent? Jan Forster Estates is firmly established as one of the leading independent Estate Agents in the North East with branches in prime locations throughout the region. We offer a personal and professional approach to buying, selling, letting and renting property along with a proven ... show more Looking for a pro-active Estate Agent? Jan Forster Estates is firmly established as one of the leading independent Estate Agents in the North East with branches in prime locations throughout the region. We offer a personal and professional approach to buying, selling, letting and renting property along with a proven track record of achieving results. Jan Forster Estates are members of the Ombudsman for Estate Agents and members of The UK Association of Letting Agents, assuring our clients of quality of service and peace of mind.

Opening Hours
Address

Jan Forster Estates
201 High Street
Gosforth,Newcastle upon Tyne
Tyne & Wear
NE3 1HE
0191 284 4050

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 92% 92% £96,000 £372,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
12 0 12 3 13 1 10 1 1 3
Areas covered
  • NE3 1
  • Newcastle upon Tyne
  • NE3 3
  • Gosforth
  • NE3 4
  • Jesmond
  • NE1
  • NE2
  • NE4
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NALS UKALA The Guild
Latest Properties

“During my sale, i dealt with Sarah Jones in the ......”

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Feb 06,2015
Minithumbup
By: 'JON'
Feb 06,2015
0 people found
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During my sale, i dealt with Sarah Jones in the Gosforth branch. I found her professional, attentive and very keen to find solutions and drive things forward. I wouldn't hesitate to recommend her to anyone considering using Jan Forster....
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“I was very pleased with the sale of my bungalow, ......”

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Jan 26,2015
Minithumbup
By: 'Len'
Jan 26,2015
0 people found
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I was very pleased with the sale of my bungalow, it was my first time selling a home and I found a buyer very quickly. There was no hassle or problems at all....
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“I was very happy with the sale of my house, ......”

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Jan 17,2015
Minithumbup
By: 'Len'
Jan 17,2015
0 people found
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I was very happy with the sale of my house, it was my first time selling and I was very impressed with how quickly it was dealt with. I was kept informed every step of the way and staff were very pleasant and helpful....
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“Callum was very helpful and responsive. He set up a ......”

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Dec 24,2014
Minithumbup
By: 'V'
Dec 24,2014
0 people found
this helpful
Callum was very helpful and responsive. He set up a schedule of visits at short-notice on a Saturday which was very impressive. He also recommended other suitable properties and responded to queries and requests very quickly. He was supportive during the process of negotiating the ...
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“Communication with the office was very poor, our move was ......”

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Dec 05,2014
Minithumbdown
By: 'Adrian'
Dec 05,2014
0 people found
this helpful
Communication with the office was very poor, our move was very straight forward and quick, not really much to do with Jan Forsters. The small amount of information that did need to be communicated was very poor indeed that frustrated me and our buyer. Only ...
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What agent could do to change your mind?
The agency seems ok, we just dealt with a very poor comunicator.
Attached Filesnbsp;
Comment on agent fees
In our case there was very little they had to do.
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“Extremely helpful, reliable and friendly. Kept in constant contact with ......”

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Nov 03,2014
Minithumbup
By: 'Kirsty'
Nov 03,2014
0 people found
this helpful
Extremely helpful, reliable and friendly. Kept in constant contact with myself to discuss every aspect of the sale. Acted as a great go between to keep both mine and the buyers solicitors on track....
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“We have recently bought a house, the guy who dealt ......”

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Oct 29,2014
Minithumbup
By: 'C'
Oct 29,2014
0 people found
this helpful
We have recently bought a house, the guy who dealt with the sale was Christian Heritage, this guy is truly amazing he saw our sale through from start to finish, he went the extra mile ensuring that his promises were always delivered. We were kept ...
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“Very efficient in responding to emails and phone calls. Punctual, ......”

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Oct 22,2014
Minithumbup
By: 'Sarah'
Oct 22,2014
0 people found
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Very efficient in responding to emails and phone calls. Punctual, professional service and gave very clear explanation of the letting process....
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“Callum was very helpful during the entire process, I had ......”

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Sep 26,2014
Minithumbup
By: 'Kevin'
Sep 26,2014
0 people found
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Callum was very helpful during the entire process, I had a number of queries that Callum was able to address on my behalf and made what could have been a stressful process relatively painless....
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“Judith Taylor was able to secure a sale for us ......”

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Sep 23,2014
Minithumbup
By: 'G'
Sep 23,2014
0 people found
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Judith Taylor was able to secure a sale for us in days of the property being placed in the hands of Jan Foster. Professional , polite and offering excellent advice meant we closed the sale with the minimum of fuss and felt quite safe with Judith ...
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“Dealt with Judith all the way and she has been ......”

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Aug 30,2014
Minithumbup
By: 'kelly'
Aug 30,2014
0 people found
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Dealt with Judith all the way and she has been great. Keeping me up to date and helped us find our dream home. Thank you...
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“We have been exceptionally pleased with the overall service, from ......”

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Aug 29,2014
Minithumbup
By: 'Jill'
Aug 29,2014
0 people found
this helpful
We have been exceptionally pleased with the overall service, from sending us properties to view, to regular calls just to touch base to helping complete the whole process. Very firmest and approachable which I think is important as it's quite stressful....
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Comment on agent fees
Considering Jan Foster was the second estate agents we had used, they're fees were very reasonable in comparison.
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“Agent was prompt and courteous.Everything was clearly explained and ......”

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Aug 28,2014
Minithumbup
By: 'Iain'
Aug 28,2014
0 people found
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Agent was prompt and courteous. Everything was clearly explained and dealt with in a very professional manner. Handled everything for me and kept me regularly informed of progress....
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“On a viewing date, there were a few issues with ......”

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Aug 15,2014
Minithumbdown
By: 'Edgaras'
Aug 15,2014
0 people found
this helpful
On a viewing date, there were a few issues with a property, stains on the carpets, cupboard in the kitchen broken. We have been told everything will be fixed as soon as possible. And here I am, moving to another property within a month, and ...
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What agent could do to change your mind?
Useless
Attached Filesnbsp;
Comment on agent fees
Agency charges you for everything. Reference for another landlord/agency is 18pound per head. If you want to renew your contract that another 60pound.
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“As a prospective purchaser there were delays with the vendors ......”

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Aug 03,2014
Minithumbup
By: 'Martin'
Aug 03,2014
0 people found
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As a prospective purchaser there were delays with the vendors solicitor which Callum did his utmost to resolve, whilst keeping us in the loop. So well done....
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“Due to working aborad, opportunities to view properties were limited, ......”

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Aug 03,2014
Minithumbup
By: 'Mr'
Aug 03,2014
0 people found
this helpful
Due to working aborad, opportunities to view properties were limited, hence I was very impressed that Jan Forster Estates arranged a viewing for me on a Sunday with only one days notice, otherwise I would not have managed to view the property, whihc I have ...
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“From putting on the market to the completion date it ......”

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Jul 15,2014
Minithumbup
By: 'Jolanta'
Jul 15,2014
0 people found
this helpful
From putting on the market to the completion date it took 4.5 months. Christian was absolutely excellent keeping us updated and maintaining excellent communication between us and the buyers. He was well informed by both sides lawyers. He is an exceptional member of staff....
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Comment on agent fees
I think the fee is a bit too high. If not for Christian, I don't think the rest of the members were committed enough. At the beginning it was quite chaotic: poor feedback and no one knew what's going on. We had problems to leave the key for viewing, getting an information after viewing, getting the key back etc. We were very skeptical. That ended when Christian took over feedback and the sale. One member of the estate agent has changed the whole course of events. However, we were hoping for a better price.
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“The agents began by a fantastic lady coming around to ......”

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Jul 02,2014
Minithumbup
By: 'Laura'
Jul 02,2014
0 people found
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The agents began by a fantastic lady coming around to my house in order to do a valuation. She made me feel extremely happy and confident that jan Forster were the company that I wanted to use. After the valuation I was provided with a ...
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“My overall experience with jan forster was excellent. From the ......”

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Jul 01,2014
Minithumbup
By: 'Jade'
Jul 01,2014
0 people found
this helpful
My overall experience with jan forster was excellent. From the day we view the house to the day the sale was finished, Christian has been brilliant. He has kept us updated on everything and was always available to answer any queries we had. And if ...
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“Matthew has been open and direct from the start and ......”

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Jun 03,2014
Minithumbup
By: 'Guy'
Jun 03,2014
0 people found
this helpful
Matthew has been open and direct from the start and did not push for the hard sell, giving me time to weigh up my options. He has done everything he promised in a timely and efficient manner. Although the upfront fees left a bit of ...
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“Russel was very helpful he made it simple for me ......”

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May 16,2014
Minithumbup
By: 'Deborah'
May 16,2014
0 people found
this helpful
Russel was very helpful he made it simple for me to rent a property within a few hours and to get the paperwork in progress for credit checks etc to be completed successfully. It is a godsend to have capable, professional staff to help with ...
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“I Have used Jan Forster Estates to let my property ......”

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May 13,2014
Minithumbup
By: 'Chris'
May 13,2014
0 people found
this helpful
I Have used Jan Forster Estates to let my property for the past 5 years or so with Excellent results, I normally put a property up to let with 2 estate agents and it always seems to be JFE that come back with a quality tenant. Staff ...
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“Everyone was polite professional and very informative on phone. Impressed ......”

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Apr 30,2014
Minithumbup
By: 'Graham'
Apr 30,2014
0 people found
this helpful
Everyone was polite professional and very informative on phone. Impressed with the swift positive approach and the fact a suitable tenant was found within 24 hrs from point of being advertised. This is a new experience for me working with jan forsters but so far more ...
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“Excellent agents ( Matt , Jessica and Alia as they are easy ......”

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Apr 30,2014
Minithumbup
By: 'Thomas'
Apr 30,2014
0 people found
this helpful
Excellent agents ( Matt , Jessica and Alia as they are easy to contact and keep you fully up to date with all aspect of the letting out process....
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“Charlotte has a very good telephone manner. I asked for ......”

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Apr 02,2014
Minithumbup
By: 'Andy'
Apr 02,2014
0 people found
this helpful
Charlotte has a very good telephone manner. I asked for several favours during the course of our dealings which due to procedure she was unable to do for me. She dealt with this potential customer disappointment directly and in a very professional and business like ...
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“I used Jan Forster to rent out and manage my ......”

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Oct 11,2013
Minithumbup
By: 'JB'
Oct 11,2013
3 people found
this helpful
I used Jan Forster to rent out and manage my property after moving in with my partner. The team is professional, friendly and efficient- I had a tenant lined up within days of the property becoming available and (so far!) everything has gone brilliantly. Special ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:16 PM 07/01/2016 by allAgents

Awards won by Jan Forster Estates, Newcastle upon Tyne NE3 1HE



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