3 Star Review
Jul 11,2018
By:
'Amy'
Jul 11,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CB1
Lettings (as a Tenant)
Postcode: CB1
1
people found
this helpful
It took 2.5 weeks to get dripping taps and a broken shaving light/socket fixed with various hiccups in between. Whilst Amelia seems enthusiastic in her job it is not reflected in her outcomes. * She is helpful and polite but there is definite room for improvement...
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“BritishGas book in and tenency renewal...”
5 Star Review
Jul 11,2018
By:
'Lucy'
Jul 11,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CB1
Lettings (as a Tenant)
Postcode: CB1
0
people found
this helpful
I am glad to be a tenant from Martin&Co as the staff are very helpful and friendly. Special thanks to Amelia and Emma who recently helped me with a British Gas visit book in and tenancy renewal. I am happy with my experience and ...
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5 Star Review
Jul 06,2018
By:
'DMC'
Jul 06,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CB2
Lettings (as a Landlord)
Postcode: CB2
0
people found
this helpful
Very polite and friendly agency, they were very supportive and responsive at a time of transition from another agency. Dealt promptly and professionally with several issues...
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Comment on agent fees
Fine
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“Shower issue promptly solved...”
5 Star Review
Jul 02,2018
By:
'Agostino'
Jul 02,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CB1
Lettings (as a Tenant)
Postcode: CB1
0
people found
this helpful
I am renting with Martin & Co and I am very happy with the service I received from the staff. In particular, I recently had an issue with the shower in the flat and Amelia Perez quickly and efficiently followed and solved the situation. She has ...
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5 Star Review
Jun 27,2018
By:
'Áurea'
Jun 27,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CB4
Lettings (as a Tenant)
Postcode: CB4
0
people found
this helpful
We are renting with Martin & Co and we have some issues but they are always understanding and nice. Amelia helps us with a leaking issue just before our holidays and she was very quick and reassuring....
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5 Star Review
Jun 22,2018
By:
'Gosia'
Jun 22,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CB1
Lettings (as a Tenant)
Postcode: CB1
0
people found
this helpful
Just a quick review to say that we get great service at all times and really recommend Martin & Co. We will always remember well Amelia Perez, who is in great contact with us and is very helpful....
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0
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5 Star Review
Jun 19,2018
By:
'Ivan'
Jun 19,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CB1
Lettings (as a Tenant)
Postcode: CB1
0
people found
this helpful
Martin&Co were our letting agent for well over two years. We had to seldom contact them as everything was always running smoothly. And in the occurrences where we needed to contact them, they always had a swift response....
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5 Star Review
Jun 08,2018
By:
'Rosi'
Jun 08,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CB1
Lettings (as a Tenant)
Postcode: CB1
0
people found
this helpful
Always replied instantly, always helpful and very friendly. Highly recommended! We would rent with this agent again. Thank you very much!...
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0
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“Rescued and sustained...”
5 Star Review
Jun 06,2018
By:
'Conscientius'
Jun 06,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CB1
Lettings (as a Landlord)
Postcode: CB1
0
people found
this helpful
Special thanks to Matthew for his rapid and very competent response four months ago when I found myself in an appalling situation with a previous agent in the region. Thanks to Matthew and to James and Emma, in fact 'the team' as a whole, all ...
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Comment on agent fees
The fees are equal to what I had been paying to my previous agent for several years, so I presume they they are 'standard' , 'correct'. I have not made any other comparison . What counts is a balance between what you pay and what you get. I value honesty, reputation and service and am currently a satisfied customer.
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5 Star Review
May 31,2018
By:
'Cambridge_tenant'
May 31,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CB2
Lettings (as a Tenant)
Postcode: CB2
0
people found
this helpful
We have had a terrific experience with Amelia. We had a few problems with our apartment including a broken washing machine that resulted in a flood and Amelia quickly saw to repairs/replacement as required. Amelia is responsive and courteous....
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5 Star Review
May 14,2018
By:
'Gavin'
May 14,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CB1
Lettings (as a Tenant)
Postcode: CB1
0
people found
this helpful
It was a pleasure dealing with Martin & Co. Eleanor dealt with all our questions very thoroughly and promptly. They were flexible also where needed. Waisum showed up around the property and was very helpful. Recommended!...
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0
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5 Star Review
Apr 26,2018
By:
'Elisabetta'
Apr 26,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CB1
Lettings (as a Tenant)
Postcode: CB1
0
people found
this helpful
Me and my boyfriend were looking for a nice property to rent, for the first time and we can now say that we were lucky to do it together with Martin&Co! Great service, professional and very kind staff, that follow us through all the ...
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0
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5 Star Review
Apr 23,2018
By:
'Janeteva'
Apr 23,2018
Services: Property Management
Would you recommend?: Yes
Postcode: CB4
Property Management
Postcode: CB4
0
people found
this helpful
As an estate manager for leaseholder estates, I deal with a number of letting agents in the Cambridge area. James has proved very efficient and helpful in resolving a difficult situation for a leaseholder. It is a pleasure to work with them....
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5 Star Review
Apr 12,2018
By:
'Przemyslaw'
Apr 12,2018
Services: Lettings (as a Tenant)
Rent PCM: £1195
Would you recommend?: Yes
Postcode: CB5
Lettings (as a Tenant)
Rent PCM: £1195
Postcode: CB5
0
people found
this helpful
I would highly recommend Eleanor Pettet. She helped me with arranging viewing and finaly renting house.I am very satisfied. Thank You very much :)...
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Comment on agent fees
Good
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“Very good experience...”
5 Star Review
Apr 10,2018
By:
'Rosi'
Apr 10,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CB1
Lettings (as a Tenant)
Postcode: CB1
0
people found
this helpful
Martin & Co made it very easy for us to rent a property in Cambridge. As Germans we didn't know the particulars of renting in the UK but the staff at Martin & Co explained everything. They were also always very helpful and fast with enquiries or ...
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4 Star Review
Apr 10,2018
By:
'Olly'
Apr 10,2018
Services: Property Management
Would you recommend?: Yes
Postcode: CB25
Property Management
Postcode: CB25
0
people found
this helpful
Waisum has been very helpful and has made letting my property very easy. Always easily contactable and makes everything nice and simple....
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Comment on agent fees
Agents fees could always be a little cheaper.
0
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“Fast, competent and exact...”
5 Star Review
Apr 05,2018
By:
'Claudia'
Apr 05,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CB4
Lettings (as a Tenant)
Postcode: CB4
0
people found
this helpful
If my husband has nothing to critisize about a person's work, then they must have done their job extremely well. Eleanor was very quick in answering, at the viewing she was competent and she helped us overcome some difficulties which occurred because we moved to ...
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5 Star Review
Apr 01,2018
By:
'Marcin'
Apr 01,2018
Services: Lettings (as a Tenant)
Rent PCM: £1195
Would you recommend?: Yes
Postcode: CB5
Lettings (as a Tenant)
Rent PCM: £1195
Postcode: CB5
0
people found
this helpful
Very good services received from Eleanor Pettet.
I found her to be professional,helpful and responsive.
Would recommed this agent....
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Comment on agent fees
Good
0
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“Professional, friendly and helpful...”
5 Star Review
Mar 18,2018
By:
'Michael'
Mar 18,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CB3
Lettings (as a Landlord)
Postcode: CB3
0
people found
this helpful
We found Martin and Co very helpful with all aspects of renting out and subsequently selling our property. Matt's professional and clear advice on all aspects and the friendly, responsive service from the office made the whole process smooth and easy....
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Comment on agent fees
They were reasonable and good value for the service
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5 Star Review
Mar 17,2018
By:
'Adela'
Mar 17,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CB1
Lettings (as a Tenant)
Postcode: CB1
1
people found
this helpful
Eleanor Pettet has been really helpful,professional and also friendly.She was available and replied very promptly to my emails.
I would highly recommend her...
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1
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“Landlord review - great service, attention to detail and thoughtfulness. ......”
5 Star Review
Mar 07,2018
By:
'Mrs'
Mar 07,2018
Services: Lettings (as a Landlord)
Rent PCM: £2100
Would you recommend?: Yes
Postcode: CB23
Lettings (as a Landlord)
Rent PCM: £2100
Postcode: CB23
0
people found
this helpful
Landlord review - great service, attention to detail and thoughtfulness. Regular follow up by email. Always available via email and telephone...
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“A great agent and great staff, very helpful based on ......”
5 Star Review
Feb 28,2018
By:
'MING'
Feb 28,2018
Services: Lettings (as a Tenant)
Rent PCM: £1250
Would you recommend?: Yes
Postcode: CB4
Lettings (as a Tenant)
Rent PCM: £1250
Postcode: CB4
0
people found
this helpful
A great agent and great staff, very helpful based on its service. Friendly explanation from beginning to collect the key. Highly recommend....
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Comment on agent fees
GOOD
0
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“Waisum has been very helpful and organised, taking time to ......”
5 Star Review
Feb 24,2018
By:
'GJL'
Feb 24,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CB13
Lettings (as a Tenant)
Postcode: CB13
0
people found
this helpful
Waisum has been very helpful and organised, taking time to assist with the whole lettings process and being accommodating and friendly....
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“Waisum was extremely helpful in assisting me secure a great ......”
5 Star Review
Feb 22,2018
By:
'K'
Feb 22,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CB22
Lettings (as a Tenant)
Postcode: CB22
0
people found
this helpful
Waisum was extremely helpful in assisting me secure a great apartment in Cambridge. He was very professional, personable and efficient in setting up viewings right through to the final contract. He was a pleasure to deal with....
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Comment on agent fees
Fees were at the market rate in Cambridge
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“Martin & Co were fabulous in helping us to find and ......”
1 Star Review
Feb 20,2018
By:
'P*O*'
Feb 20,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CB2
Lettings (as a Tenant)
Postcode: CB2
3
people found
this helpful
Martin & Co were fabulous in helping us to find and move into rented accommodation. Unfortunately, once we had signed on the dotted line and paid the relatively high fees, the service went from excellent to awful.
Email inboxes are left unmonitored when staff go on ...
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Comment on agent fees
High.
3
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“I have used Martin & Co for numerous years to rent ......”
5 Star Review
Feb 20,2018
By:
'Ingrid'
Feb 20,2018
Services: Lettings (as a Landlord)
Rent PCM: £1025
Would you recommend?: Yes
Postcode: CB1
Lettings (as a Landlord)
Rent PCM: £1025
Postcode: CB1
0
people found
this helpful
I have used Martin & Co for numerous years to rent out my flat in Cambridge and have always been satisfied with their service. I have recently dealt mostly with Waisum Lam and have found him friendly, helpful and professional, both via e-mail and in person....
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Comment on agent fees
I use Martin & Co to market the property for me and deal with the check-in/check-out process and believe their fee for this is reasonable.
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“Waisum at Martin and Co was fantastic throughout every stage ......”
5 Star Review
Feb 12,2018
By:
'Paul'
Feb 12,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CB1
Lettings (as a Tenant)
Postcode: CB1
0
people found
this helpful
Waisum at Martin and Co was fantastic throughout every stage of moving in and out of our rented property in Cambridge. He was out of his way to help arrange a suitable viewing (and even waited patiently when we arrived late), to secure a good ...
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“I had a great experience working with Waisum. I was ......”
5 Star Review
Feb 12,2018
By:
'Priyanka'
Feb 12,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CB1
Lettings (as a Tenant)
Postcode: CB1
0
people found
this helpful
I had a great experience working with Waisum. I was moving from overseas, and Waisum and Martin & Co. were very accommodating of my needs -- whether I needed to send a friend for the viewing or was facing delays with my BRP. I've already recommended ...
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“I am happy for their service. Waisum is nice and ......”
5 Star Review
Jan 26,2018
By:
'Lynn'
Jan 26,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CB1
Lettings (as a Landlord)
Postcode: CB1
0
people found
this helpful
I am happy for their service. Waisum is nice and patient. I think he is a good communicator. The agency's charge is reasonable....
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Comment on agent fees
Good
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“The staff at Martin & Co (Cambridge Branch) have really been ......”
5 Star Review
Jan 26,2018
By:
'Dee'
Jan 26,2018
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: Yes
Postcode: CB2
Lettings (as a Tenant)
Rent PCM: £750
Postcode: CB2
0
people found
this helpful
The staff at Martin & Co (Cambridge Branch) have really been very helpful all steps of the way. They have always responded promptly to my queries and have been great at liaising with my landlord regarding paperwork and any items that needed fixing. I am generally ...
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Comment on agent fees
The agency fees are steep (although comparable to competitors), and it is not always that easy to understand on what basis certain fees are charged, and what the actual costs incurred by the agency are (compared to both the landlord and tenant fees). The agency is nevertheless upfront about these fees, and there were no sudden surprises, which was much appreciated.
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