Bow, London, E3
4.9/5, 161 reviews
96% recommended
100% sales valuation accuracy
100% sales fee satisfaction
Since 1986, Oliver Jaques has been involved in the selling and letting of many 1000's of properties at all price levels. Currently we have two offices strategically placed in Surrey Quays, SE16 and Bow Quarter, E3. We are committed to further expansion throughout the City, Docklands, South East, South, East and ... show more Since 1986, Oliver Jaques has been involved in the selling and letting of many 1000's of properties at all price levels. Currently we have two offices strategically placed in Surrey Quays, SE16 and Bow Quarter, E3. We are committed to further expansion throughout the City, Docklands, South East, South, East and North East London over the next few years and to bring our professional and enthusiastic approach to the selling, letting and managing of many more 1000's of properties.

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Latest Reviews

View all Reviews 161
5th Apr 2024
reviewed by 'Liz'
“I've been using OJ for 20 years and the service has always been excellent. On this occasion, Ben has been a ......”
23rd Feb 2024
reviewed by 'Tim R'
“Ben (Property Consultant) and Rosalie (Sales Progressor) made what was a very very quick turnround (at our request) incredibly smooth. ......”
5th Dec 2023
reviewed by 'Elsa'
“I could not recommend Oliver Jaques more. Me and my partner had to deal with some administrative difficulties and Ben ......”
12th Nov 2023
reviewed by 'Rosie'
“Rosalie was incredibly efficient in helping push my move through in very tricky circumstances- without her I think there would ......”
8th Nov 2023
reviewed by 'BE'
“My first property buying experience and from the initial viewing with Ben and initial conversations with Michael, all the way ......”
7th Nov 2023
reviewed by 'Holly'
“An absolutely faultless service. I couldn't have asked for better, kinder and more professional people to help me through what ......”
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 17:00
  • Sunday: Closed
Address

Oliver Jaques
The Bow QuarterFairfield Road
Bow,London
Greater London
E3 2UB
0208 980 0999

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £285,000 £850,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 0 69 6 32 0 39 1 4 0
Areas covered
  • E3
  • Bow, Bethnal Green, Isle of Dogs, Stratford
  • E2
  • Wapping, Hackney
  • E14
  • Victoria Park, Shoreditch
  • E15
  • E1W
  • E5
  • E9
  • E1
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA UKALA TPOS Sales TPOS Lettings DPS
Rankings
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Latest Properties
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Bow, E3
Surrey Quays, SE16

“Kept us really informed and helped smooth the......”

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Oct 08,2022
Minithumbup
By: 'Delphine'
Oct 08,2022
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Kept us really informed and helped smooth the process of moving in. While we had some bad experiences with other agents it never felt like that with Serkan! Ensured we were comfortable with everything. Still checks in and answers questions...
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“Our experience letting with Oliver Jaques has......”

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Oct 07,2022
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By: 'The Watlings'
Oct 07,2022
0 people found
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Our experience letting with Oliver Jaques has been easy, helpful, kind and incredibly friendly. Our letting agent, Serkan and his team have been so accommodating with us and have eased the moving process with their thoroughness. I would, with confidence say that Oliver Jaques has ...
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“King Serkan...”

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Oct 07,2022
Minithumbup
By: 'Emma May Lewzey'
Oct 07,2022
0 people found
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I have been in contact with Oliver Jacques for a number of months trying to find a place for my partner and I. Serkan has been the (extremely patient) person we have had help us throughout and has gone above and beyond to aid us. ...
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“I was buying a property through Oliver Jaques......”

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Sep 20,2022
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Michael
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Rosalie
By: 'Matthew'
Sep 20,2022
0 people found
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I was buying a property through Oliver Jaques and had a great experience. The sale of my previous flat was extremely stressful, and being in a chain there was a lot going on, but the OJ team were very patient and supportive of me throughout. ...
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“I cannot say enough good things about the Oli......”

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Sep 17,2022
Minithumbup
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Rosalie
By: 'CM'
Sep 17,2022
0 people found
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I cannot say enough good things about the Oliver Jaques East London office! They sold my flat for me, and then helped me navigate a particularly difficult chain. Nothing was too much for them and they were always happy to help. I really valued all ...
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“Very kind, professional and thorough across a......”

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Jul 25,2022
Minithumbup
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Rosalie
By: 'Massimiliano Memo'
Jul 25,2022
0 people found
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Very kind, professional and thorough across all the stages of a sale. They will go the extra mile for you, therefore highly recommended....
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“Rosalie's service has been beyond impeccable.......”

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Jul 05,2022
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Rosalie
By: 'Henry'
Jul 05,2022
0 people found
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Rosalie's service has been beyond impeccable. She helped us buy our first property, dealing with one challenge after the other with excellent, timely communication and problem solving, always remaining kind, friendly and professional. We couldn't have asked for a better agent!...
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“Great Service and Support from Oliver Jaques Team...”

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Jul 05,2022
Minithumbup
By: 'Happy customer'
Jul 05,2022
0 people found
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Oliver Jaques managed my rental property for nearly 20 years, so when the time came to sell OJ Estate Agents was the obvious choice. From the beginning I was provided excellent advice and great service by the team. They liaised with my outgoing tenants to ensure ...
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“Tanem and Michael were superb throughout my f......”

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Jun 16,2022
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Michael
By: 'Natalie'
Jun 16,2022
0 people found
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Tanem and Michael were superb throughout my flat purchase. The sale went through smoothly and they were very supportive and responsive. Thank you...
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“The team at Oliver Jaques were fantastic......”

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May 12,2022
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Michael
By: 'Cassie'
May 12,2022
0 people found
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The team at Oliver Jaques were fantastic from start to finish. Our property sale and onward purchase became quite complicated for various reasons out of our control and Tanem, Michael and Serkan worked exceptionally hard to keep the process moving along and to ensure we ...
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“We bought a house using Oliver Jacques and th......”

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May 12,2022
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Michael
By: 'Ceire'
May 12,2022
0 people found
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We bought a house using Oliver Jacques and they were great. Always really friendly and helpful, were always available on the phone and kept us updated with new developments....
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“The whole team were great throughout the whol......”

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May 03,2022
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Michael
By: 'Paul H'
May 03,2022
0 people found
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The whole team were great throughout the whole sale process from first viewing through to exchange. They kept me informed throughout and were proactive in chasing and pushing progress from solicitors. They achieved a realistic price in a challenging times, enabling me to complete my ...
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“I can not speak highly enough about Serkan. H......”

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May 02,2022
Minithumbup
By: 'Stephen'
May 02,2022
0 people found
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I can not speak highly enough about Serkan. He was very helpful and made a stressful process much more manageable. He always replied quickly and thoughtfully, and did a great job at making sure everything went smoothly and quickly. Serkan is professional and also very ...
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“Serkan was incredibly helpful and responsive ......”

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Apr 29,2022
Minithumbup
By: 'Laura'
Apr 29,2022
0 people found
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Serkan was incredibly helpful and responsive during the entire process - thank you so much for all your help, greatly appreciated!...
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“Serkan has been a superstar throughout, reall......”

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Apr 26,2022
Minithumbup
By: 'Alex and Emma'
Apr 26,2022
0 people found
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Serkan has been a superstar throughout, really friendly and responsive. He went above and beyond to find us somewhere great to live. Tanem has also been really helpful. Would highly recommend both to friends!...
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“Would highly recommend...”

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Apr 04,2022
Minithumbup
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Michael
By: 'Josephine Evans'
Apr 04,2022
0 people found
this helpful
My partner and I purchased a our first home through OJ. Our main contact was Michael Petherbridge, who was incredibly helpful throughout the process and instrumental in chasing outstanding queries. If it had not been for him, we do not think we would have been ...
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“Michael, Tanem and the whole team were great ......”

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Apr 03,2022
Minithumbup
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Michael
By: 'David'
Apr 03,2022
0 people found
this helpful
Michael, Tanem and the whole team were great in helping us sell our rental flat in the Manhattan Building (Bow Quarter). As we were physically based in Edinburgh there were various things we needed help with on site. They team were always helpful and positive. ...
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“We wish all Estate Agents were like these Guy......”

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Jan 31,2022
Minithumbup
By: 'Bow Quarter Flat Sale'
Jan 31,2022
0 people found
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We wish all Estate Agents were like these Guys. Professional, reliable and friendly. Got the job done in good time as well. 10/10. Mike and Liz...
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“Serkan was extremely professional and helpful......”

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Dec 09,2021
Minithumbup
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Erika
By: 'Amanda'
Dec 09,2021
0 people found
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Serkan was extremely professional and helpful throughout the whole process. Would recommend him to any tenant wishing to rent a property....
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“The Oliver Jaques team have been very efficie......”

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Nov 27,2021
Minithumbup
By: 'Joseph'
Nov 27,2021
0 people found
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The Oliver Jaques team have been very efficient and helpful during our moving in period. Any questions we had Serkan was able to answer quickly for us. Communication has been excellent and Serkan has been flexible and accommodating with our moving in times and the ...
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“Oliver Jaques have been fantastic. Helpful, ......”

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Oct 20,2021
Minithumbup
By: 'Family Pollitt'
Oct 20,2021
0 people found
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Oliver Jaques have been fantastic. Helpful, patient and managed to get this sale over the line, despite the vendor’s slightly odd attitude. You cannot go wrong with this fantastic group. Thank you all. You will have our business when the time comes....
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“Really brilliant estate agents, you can tell ......”

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Oct 02,2021
Minithumbup
By: 'Emma'
Oct 02,2021
0 people found
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Really brilliant estate agents, you can tell the staff are happy as it's reflected in the brilliant customer service. Serkan in particular has been brilliant throughout our move - super helpful and responsive. Tanem was also great, showing us the place and answering all our ...
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By: Stephen Banks
Oct 20, 2021
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Thank you for taking the time to leave this review Emma. We are delighted that you were happy with the service you received and look forward to dealing with you again in the future. ...

“Having moved into a new Oliver Jaques propert......”

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Sep 07,2021
Minithumbup
By: 'Jack'
Sep 07,2021
0 people found
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Having moved into a new Oliver Jaques property a few weeks ago, I’m very happy with the service and aftercare provided by Serkan. It’s nice to know that you are in the hands of a sincere and attentive estate agent, with no request ...
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By: Stephen Banks
Oct 20, 2021
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Thank you for taking the time to leave this review Jack. We are delighted that you were happy with the service you received and look forward to dealing with you again in the future. ...

“Our overall experience with OJ has been excel......”

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Sep 02,2021
Minithumbup
By: 'Kieran and Jack'
Sep 02,2021
0 people found
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Our overall experience with OJ has been excellent, we first met with Serkan at a property that didn’t quite fit our needs however he took all our points onboard and managed to find the perfect property for us. Serkan is quick to respond and ...
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By: Stephen Banks
Oct 20, 2021
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Thank you for taking the time to leave this review Kieran and Jack. We are delighted that you were happy with the service you received and look forward to dealing with you again in the future. ...

“Incredible service, we couldn't be happier wi......”

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Aug 26,2021
Minithumbdown
By: 'Kay'
Aug 26,2021
0 people found
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Incredible service, we couldn't be happier with our new place and the process was so easy. Not only a good agent but now a good friend!...
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By: Stephen Banks
Oct 20, 2021
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Thank you for taking the time to leave this review Kay. We are delighted that you were happy with the service you received and look forward to dealing with you again in the future. ...

“We had an excellent experience with Serkan wh......”

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Aug 18,2021
Minithumbup
By: 'Mads and Em'
Aug 18,2021
0 people found
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We had an excellent experience with Serkan who was extremely helpful in assisting us with our move. He made the experience very simple and easy due to his quick response times and organisation. We are very grateful for his help in starting our new chapter ...
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By: Stephen Banks
Oct 20, 2021
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Thank you for taking the time to leave this review Mads and Em. We are delighted that you were happy with the service you received and look forward to dealing with you again in the future. ...

“Great communication...”

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Jul 21,2021
Minithumbup
By: 'Carmen'
Jul 21,2021
0 people found
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Serkan was super friendly and helpful, nothing was ever too much trouble. Communication was great, process was smooth and lots of information provided to make the move easy. Would highly recommend....
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By: Stephen Banks
Oct 20, 2021
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Thank you for taking the time to leave this review Carmen. We are delighted that you were happy with the service you received and look forward to dealing with you again in the future. ...

“A great all round experience with Serkan at O......”

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Jul 20,2021
Minithumbup
By: 'Bow Quarter Renter'
Jul 20,2021
0 people found
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A great all round experience with Serkan at Oliver Jaques! Serkan was really great at working with me throughout the entire rental process and made everything straightforward and easy, he was very professional and approachable. This was my first time renting with an agency rather ...
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“Good service...”

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Jul 18,2021
Minithumbup
By: 'Grace Sinnott'
Jul 18,2021
0 people found
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Made my experience quite stress free, good communication through the process and was as helpful as possible whenever I had an query’s!...
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“I’ve recently sold my flat in Bow Quarter in ......”

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Jul 06,2021
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Michael
By: 'Erik'
Jul 06,2021
0 people found
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I’ve recently sold my flat in Bow Quarter in Bow through Michael Petherbridge and Tanem Demiral from Oliver Jacques. To buy and sell are stressful events for all. So much more a pleasure to deal with these two gentleman who, through the experience and ...
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Tenant Fees

Holding Deposit (per tenancy)

Equivalent to One Weeks' Rent

Last updated on 03/06/2019, 1:47 PM by Stephen Banks MARLA - Lettings Manager

Security Deposit (per tenancy. Rent under £50,000 per year)

Equivalent to Five Weeks' Rent

Last updated on 03/06/2019, 1:48 PM by Stephen Banks MARLA - Lettings Manager

Security Deposit

Equivalent to Six Weeks' Rent (Non Housing Act Tenancies and AST's where annual rent exceeds £50,000)

Last updated on 03/06/2019, 1:49 PM by Stephen Banks MARLA - Lettings Manager

Referencing
£120 (inc. VAT), Pay Upfront

Referencing and Contracts (Non Housing Act Tenancies and AST's where annual rent exceeds £50,000)

Last updated on 03/06/2019, 1:50 PM by Stephen Banks MARLA - Lettings Manager

Pending

Check-In Schedule of Condition - (Non Housing Act Tenancies and AST's where annual rent exceeds £50,000)

Last updated on 03/06/2019, 1:50 PM by Stephen Banks MARLA - Lettings Manager

Default Rent Payment
3% (inc. VAT), Pay Upfront

Above base rate of the Bank of England - (Once rent is 14 days overdue)

Last updated on 03/06/2019, 1:51 PM by Stephen Banks MARLA - Lettings Manager

Pending
£42 (inc. VAT), Pay Upfront

Landlord Reference for next tenancy - (Non Housing Act Tenancies and AST's where annual rent exceeds £50,000)

Last updated on 03/06/2019, 1:52 PM by Stephen Banks MARLA - Lettings Manager

Variation Of Contract((Tenant’s Request)
£50 (inc. VAT), Pay Upfront

Amendments or Changes to the tenancy requested by the tenant. (Non Housing Act Tenancies and AST's where annual rent exceeds £50,000)

Last updated on 03/06/2019, 1:53 PM by Stephen Banks MARLA - Lettings Manager

Lost or replacement key

Lost/Replacement Keys or Security Devices - Cost of Replacement + £30 administration fee

Last updated on 03/06/2019, 1:53 PM by Stephen Banks MARLA - Lettings Manager

Early Termination(Tenant’s Request)

Early Termination of Tenancy - If, for any reason, you request your landlord to agree to ending the tenancy earlier than the end date set out in the tenancy agreement (or in line with any break clause included in the tenancy agreement) then he/she does not have to agree to this. However, should your landlord agree, then he/she can ask you to reimburse him/her for any financial loss he/she might suffer as a result. This may include………….. Equivalent of letting fee already paid to the agent by the landlord from the date you wish to end your tenancy until the date the tenancy ends contractually (variable) as well as the New Tenancy Set Up Fee of £360 inclusive of VAT.

Last updated on 03/06/2019, 1:54 PM by Stephen Banks MARLA - Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:29 PM 09/05/2018 by Matteo Donna

Awards won by Oliver Jaques, London E3 2UB



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Oliver Jaques

Branch - Bow, London, E3

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