94% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
98% lettings fee satisfaction
We’ve been selling and letting property in south east London for over 40 years. Our trusted team possess unrivalled knowledge and are committed to helping you achieve the best for you and your family. We don’t consider ourselves to be agents, with whom you have a transactional relationship, but ...
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We’ve been selling and letting property in south east London for over 40 years. Our trusted team possess unrivalled knowledge and are committed to helping you achieve the best for you and your family. We don’t consider ourselves to be agents, with whom you have a transactional relationship, but partners helping you fulfill your goals. We’re dedicated to helping you realise your ambitions and providing you with respectful, honest and expert service.
Here’s to a better future together.
Here’s to a better future together.
Latest Reviews
Featured Review
a
reviewed by 'Alys'
Featured Review
a
reviewed by 'Kevan'
Featured Review
a
reviewed by 'Hannah'
Featured Review
a
reviewed by 'Reinis'
Featured Review
a
reviewed by 'Gillian'
30th Oct 2024
reviewed by 'MacManu'
Opening Hours
Address
Pedder
2-4 London Road
Forest Hill,London
Greater London
SE23 3HF
020 8702 9444
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 99% | £72,250 | £6,210,000 |
| Lettings | 100% | 98% | £525 | £2,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 40 | 1 | 89 | 4 | 95 | 3 | 84 | 4 | 7 | 0 |
Areas covered
- SE23
- Forest Hill
- Honor Oak
- Sydenham
- Catford
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Nov 22,2017
Nov 22,2017
1
people found
this helpful
this helpful
Gwenno took care of everything for us on our first experience at letting our property. We felt completely at ease with paperwork reminders as well as her availability to answer queries to ensure our tenants moved in to the property swiftly....
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Nov 10,2017
Nov 10,2017
2
people found
this helpful
this helpful
After a previous fallen through sale with a different agent, it's safe to say my partner and I were a little battled-scarred coming into trying to buy again. Charlotte has been an absolute gem all through the process, from allowing us multiple visits to the ...
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Comment on agent fees
N/A
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Nov 07,2017
Nov 07,2017
2
people found
this helpful
this helpful
We have just bought our first house, and were lucky to get Charlotte from the Forest Hill office to guide us through the process.
Can't say enough good about her, she was a legend from start to finish. Personable and friendly, but also hard working ...
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Comment on agent fees
No fee as buyers.
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Nov 07,2017
Nov 07,2017
2
people found
this helpful
this helpful
I have found the staff at pedders Forest Hill
to be first class.
I have liaised with Daniel, Charlotte, and Ray, and found them all very helpful, especially with keeping me informed throughout the process....
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Comment on agent fees
The are what you would expect for the London market.
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Nov 01,2017
Nov 01,2017
1
people found
this helpful
this helpful
We have been offered lots of support with letting our flat and have found this an easy and straight forward process. This has been appreciated as we have recently moved abroad. We found everyone helpful in branch, especially Jo and Gwenno....
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Comment on agent fees
We appreciated having a discount after buying with Pedder two years ago and this encouraged us to let with Pedder
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Oct 24,2017
Oct 24,2017
1
people found
this helpful
this helpful
Jo was lovely and helpful from the start. She handled all our queries, big and small, and nothing seemed too much trouble for her. She made sure we knew every step of the application process and was kind and professional when dealing with delays. Everything ...
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Comment on agent fees
The fees were expensive for us but in line with what we expected to pay in Inner London
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Oct 23,2017
Oct 23,2017
1
people found
this helpful
this helpful
We are all settled in at our new home at its perfect. We originally travelled to view another property not too far away and unfortunately it was taken as we arrived at the train station. It was jo who kindly thought of us and gave ...
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Comment on agent fees
Good.very manageable even for a family of four
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Oct 11,2017
Oct 11,2017
1
people found
this helpful
this helpful
Property was presented well in sales literature. Prospective buyers were of a good quarterly. Staff contact was good as were progress reports. Final sale satisfactorily completed without complications. All in all good service resulted in best result....
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Comment on agent fees
Fees were reasonable.
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Oct 05,2017
Oct 05,2017
1
people found
this helpful
this helpful
Gwenno was incredibly helpful, enthusiastic and friendly when helping me view properties in Forest Hill. It was my first time renting so I probably had more questions than normal, but she was never less than patient and was also swift with paperwork once I had ...
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Comment on agent fees
I thought the fees were good for the service given.
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Oct 05,2017
Oct 05,2017
0
people found
this helpful
this helpful
Gwenno was super helpful in getting my daughter all set up to rent the flat. We had a number of issues to deal with, and in every case Gwenno was really friendly, and bent over backwards to move things forward for us. I am very ...
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Comment on agent fees
I feel the fees payable to agents are too high, and I am hoping government legislation will fix/eliminate excessive fees. Fees make it very difficult, even impossible, for young people, often on very limited incomes, to be able to rent. They mostly have to resort to private landlords who are unpoliced and may be letting substandard, dangerous accommodation. High fees act as a barrier for everyone to have access to decent accommodation. Landlords should be the ones paying most of the costs, rather than agencies profiting from both landlords and renters. I accept that some fees are inevitable and necessary (checking references for example), but the inventory/check in fee seems ludicrous.
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Oct 04,2017
Oct 04,2017
2
people found
this helpful
this helpful
Charlotte did a great job at progressing our sale and was always on hand to answer our queries. She is very calm under pressure and patient in the way that she deals with her customers....
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Comment on agent fees
Standard
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Yes
Oct 02,2017
Oct 02,2017
2
people found
this helpful
this helpful
Charlotte was extremely helpful throughout the entire process of our purchase. She stayed in regular communication with all parties, and was both proactive and highly efficient in managing the lead up from viewing to exchange - rare things to find in our experience of estate ...
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Oct 01,2017
Oct 01,2017
1
people found
this helpful
this helpful
Gwenno was very helpful and attentive throughout the viewing and paperwork process – very reassuring, especially after some of our previous experiences with other agents in Forest Hill!...
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Comment on agent fees
Fees seemed reasonable.
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Yes
“Very efficient, personable service. Excellent communication from both Gwenno and ......”
Oct 01,2017
Oct 01,2017
1
people found
this helpful
this helpful
Very efficient, personable service. Excellent communication from both Gwenno and Jo and was never made to feel that anything was to much of a problem. Would highly recommend using pedder. Great experience!...
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Comment on agent fees
Good
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Yes
Sep 26,2017
Sep 26,2017
1
people found
this helpful
this helpful
From the moment we met Gwenno to the point where she handed over the keys, she was smiling, enthusiastic and helpful. She was always easy to contact and made the whole process much easier and less stressful than we have found in the past. She ...
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Comment on agent fees
The fees are high, but no more expensive than other London agents.
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Sep 14,2017
Sep 14,2017
2
people found
this helpful
this helpful
Charlotte was fantastic at managing a very difficult chain, I don't think the move would have happened without her. We can't thank her enough....
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Sep 14,2017
Sep 14,2017
1
people found
this helpful
this helpful
I bought a house in Forest Hill and Reinis was my contact. He really worked for the seller but I found him to be calm, courteous and collaborative - the 3 C's! Nothing was ever too much trouble and he was incredibly helpful when the sale ...
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Comment on agent fees
NA - I bought with them so didn't apply
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Aug 31,2017
Aug 31,2017
2
people found
this helpful
this helpful
Charlotte was a pleasure to deal with in what is a stressful time buying a house. She was always patient, explained exactly what was going on in the process, and was consistent in chasing up details. As a buyer I found Charlotte a huge help ...
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Aug 10,2017
Aug 10,2017
2
people found
this helpful
this helpful
We recently sold our house in Forest Hill and Charlotte was a total star from start to finish.
Nothing was too much trouble (even dealing with the trickier issues) and she made the whole process almost pleasurable!! She certainly deserves recognition for this caring approach ...
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Comment on agent fees
Good
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Yes
Aug 06,2017
Aug 06,2017
3
people found
this helpful
this helpful
Charlotte was absolutely incredible! If she is not a branch manager any time soon we will be very surprised.
From the moment we met her she was so friendly, kind and professional. She dealt with any problems throughout the process swiftly, and nothing was too ...
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Comment on agent fees
good
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Yes
Aug 04,2017
Aug 04,2017
3
people found
this helpful
this helpful
I recently bought a home through Charlotte Collins at Pedder. I found her friendly, professional and accommodating. We had an issue with a delayed exchange and she was equally helpful to me, a purchaser, as she was the vendor to resolve the matter. She was ...
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Jul 28,2017
Jul 28,2017
1
people found
this helpful
this helpful
I dealt with quite a few Estate Agents before as a landlord (incl. Pedders), the experience I had with Jo was much better than any before. She was very organised, extremely helpful going the extra mile, and most importantly competent. At the end, Jo managed ...
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Jun 17,2017
Jun 17,2017
2
people found
this helpful
this helpful
We bought a house through Charlotte at Pedder and she was just brilliant from start to finish. Having seen one property with her and not been successful with our offer on it, she continued to send us places she thought we would like (and she ...
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May 22,2017
May 22,2017
1
people found
this helpful
this helpful
I used Pedder to sell my flat in Forest Hill earlier in the year. After choosing a cash buyer in the hope that it would make things quick and painless the buyer quickly turned into total nightmare.
Reinis and Daniel had to help keep things ...
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Comment on agent fees
Competitive fees
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May 05,2017
May 05,2017
1
people found
this helpful
this helpful
Reinis and Robert were friendly, calm and professional. They handled all aspects of the move and we're very grateful to both of them for making it all go smoothly! We couldn't recommend them more....
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Dec 06,2016
Dec 06,2016
2
people found
this helpful
this helpful
Provided a thoroughly professional and helpful service from start to finish. Always courteous and pleasant and on top of the job. Nudged people along when necessary to keep the sale moving....
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Comment on agent fees
Competitive.
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Sep 14,2016
Sep 14,2016
1
people found
this helpful
this helpful
We were very impressed with Dan Yuill and Reinis Pauls at Pedder in Forest Hill. They handled the sale of our property very well. They were very clear at the outset on the process and fees involved. The marketing materials and photos were produced very ...
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Aug 26,2016
Aug 26,2016
1
people found
this helpful
this helpful
From the initial telephone contact to the sale of our property Danielle and Amy were always available to listen and respond quickly. We were very pleased with the first class service that we received....
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Comment on agent fees
Good
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Yes
Aug 03,2016
Aug 03,2016
1
people found
this helpful
this helpful
Very efficient and professional ladies. They were helpful and warm , I was impressed with the time frame they worked with...
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Comment on agent fees
Very good rate
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Aug 01,2016
Aug 01,2016
1
people found
this helpful
this helpful
My experience dealing with pedder park hill branch in the last 10 years has been very positive, the team is very friendly, professional and trust worthy. Most importantly their have good knowledge about the area ....
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Comment on agent fees
Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 12:16 PM 15/02/2023 by allAgents
Best Estate Agent in SE23 
Best Letting Agent in SE23 
