Warwick Row Coventry, Coventry, CV1
4.8/5, 140 reviews
94% recommended
95% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
97% lettings fee satisfaction
On any valuation that takes place through Shortland Horne we will provide detailed evidence of how we have come to our honest and realistic sale price figure. We will leave you with a detailed information pack that will show you recently sold and completed properties and what properties are currently ... show more On any valuation that takes place through Shortland Horne we will provide detailed evidence of how we have come to our honest and realistic sale price figure. We will leave you with a detailed information pack that will show you recently sold and completed properties and what properties are currently on the open market in your area. We will also discuss what a bespoke package we can offer for you and your property.
Shortland Horne Estate Agents - Click to Visit Our Website

Opening Hours
Address

Shortland Horne Estate Agents
Warwick Gate, 21-22 Warwick Row
Coventry
West Midlands
CV1 1ET
02476 222123

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 98% £100,000 £740,000
Lettings 100% 97% £600 £1,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
17 1 13 3 60 3 36 1 5 1
Areas covered
  • CV1
  • CV2
  • CV3
  • CV4
  • CV5
  • CV6
  • CV7
  • CV8
  • CV9
  • CV10
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA TPOS Sales TPOS Lettings DPS Move With Us
Latest Properties
Images & Videos

“Thank you to Daniel for all of his help in pu......”

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Nov 29,2019
Minithumbup
daniel
By: 'Katherine'
Nov 29,2019
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Thank you to Daniel for all of his help in purchasing my property, he was very friendly, positive and made the whole process enjoyable....
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“Danny and Adam 10 out of 10!...”

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Nov 20,2019
Minithumbup
Danny
Adam
By: 'Chantal'
Nov 20,2019
0 people found
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I was impressed my Danny Thomas the moment he presented himself at my Grandfathers property in the UK. From a firm handshake, a smile on his face and a friendly, professional appearance and interaction i knew Shortland Horne Estate Agents was the agency we were ...
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“Adam and Danny are attentive and professional......”

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Nov 20,2019
Minithumbup
Adam
Danny
By: 'Sheila'
Nov 20,2019
0 people found
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Adam and Danny are attentive and professional at all times - they made the letting out to tenants as hassle free as possible! Many thanks...
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“excellent service,...”

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Nov 18,2019
Minithumbup
Adam
By: 'Jack'
Nov 18,2019
0 people found
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excellent service, very helpful staff, they know exactly what we need. they also follow up on after-sale to check if everything is ok. thank you...
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“Letting of main residence whilst going abroad...”

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Nov 16,2019
Minithumbup
Danny
Adam
By: 'Christopher'
Nov 16,2019
0 people found
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As I was letting out my main residence whilst going abroad, I needed an estate agent who would be able to manage the property with a minimum amount of input from myself. Danny took the time to view the property and go through all I ...
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“We chose Shortland Horne to sell our house af......”

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Nov 16,2019
Minithumbup
Andy
By: 'Ash'
Nov 16,2019
0 people found
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We chose Shortland Horne to sell our house after having few different agents around. We found the enthusiasm and confidence of Andy to sell our property was what was needed for our quirky but very nice cottage. Also Laura who negotiated our sale was brilliant. ...
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“Even though we did not buy through Shortland ......”

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Nov 15,2019
Minithumbup
daniel
By: 'Steve'
Nov 15,2019
0 people found
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Even though we did not buy through Shortland Horne they were very professional, Daniel approached us in a professionally manor and provided all the information we need upon the viewing, We would highly recommend Daniel and the team...
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“Fantastic service 5*...”

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Nov 15,2019
Minithumbup
Michelle
Danny
By: 'Lee'
Nov 15,2019
0 people found
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The service from Michelle at shortland Horne was fantastic. Communication was quick and precise. found the property I wished to rent on the Monday and tenancy agreement signed by Friday could not have asked for more. Thanks Michelle for making my first experience of renting ...
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“Occasionally, but only occasionally, you come......”

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Nov 15,2019
Minithumbup
Linda
By: 'Mrs'
Nov 15,2019
0 people found
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Occasionally, but only occasionally, you come across a company who can only be described as outstanding. Shortland-Horne are outstanding. We live in Kent and are therefore a little out of touch with Coventry. But from the first viewing through to the completion of the sale ...
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“Andy is a conscientious and attentive at all ......”

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Nov 14,2019
Minithumbup
Andy
By: 'Christopher'
Nov 14,2019
0 people found
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Andy is a conscientious and attentive at all times; ever helpful, enthusiastic and good natured, he is a delight to deal with....
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“Coventry's finest...”

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Nov 14,2019
Minithumbup
Andy
By: 'Mcgonnell'
Nov 14,2019
0 people found
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Excellent service the sales team are the best I've dealt with and were happy to assist with any questions we had . . Highly recommend...
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“These people are experts!...”

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Nov 14,2019
Minithumbup
Michelle
By: 'Chris'
Nov 14,2019
0 people found
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These people are experts. Michelle's service is perfect and is a true credit to the company. Always answers any questions in great timing and the transition into the new house was phenomenally stress free! Very helpful and informative 11/10!...
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“Great team and service...”

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Nov 13,2019
Minithumbup
Andy
By: 'Lucy'
Nov 13,2019
0 people found
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Andy and Linda were amazing throughout our sale and purchase. We'd previously had a bad experience with our agent so we moved to Shortland Horne and they gave great advice. Linda was also great pushing the sale through in quite a big chain, which ended ...
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“No1 Estate Agents in the World!...”

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Nov 13,2019
Minithumbup
Andy
Will
By: 'Pritpal'
Nov 13,2019
0 people found
this helpful
Well what can I say about Shortland Horne, I know all the staff well but I must give special praise to Will, Laura and Andy who always go that extra mile. Client satisfaction and support is why this agency stands out head and shoulders over ...
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“They provide excellent service and all of the......”

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Nov 13,2019
Minithumbup
Michelle
Adam
By: 'Mohammed'
Nov 13,2019
0 people found
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They provide excellent service and all of the staff are cordial. Happy to have made business with them. Timely response to my numerous queries was very impressive. Special mention to Michelle and Adam who never tire in serving their customers and are delight to do ...
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“Highly recommended agents...”

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Nov 13,2019
Minithumbup
Andy
By: 'Ms'
Nov 13,2019
0 people found
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Very professional service by Shortland Horne. I had direct dealings with Matthew Bennett and Andy Griffin, nice and polite no hard sell or pushy nature. I would highly recommend....
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“Shortland Horne service is utterly faultless.......”

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Nov 12,2019
Minithumbup
Andy
Linda
By: 'John'
Nov 12,2019
0 people found
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Shortland Horne service is utterly faultless. From inception to conclusion, each staff member has been 100% on it. Honest reliable professional. Every one of them did exactly what they said when they said. Having made an error of judgement employing another agent. Shortland provided more quality ...
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“Highly recommanded for landlords...”

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Nov 11,2019
Minithumbup
Adam
Danny
By: 'Hua'
Nov 11,2019
0 people found
this helpful
Recently I have received another (as it always be) professional, efficient and friendly service from Adam, Danny and Michelle to establish a new tenancy agreement. Everything went really well and smoothly. Full management service from Shortland Horne, highly recommanded for landlords....
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“Excellent service again!We have used Shortla......”

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Nov 08,2019
Minithumbup
Adam
Danny
By: 'Clive'
Nov 08,2019
1 people found
this helpful
Excellent service again! We have used Shortland Horne for the second time, and the property was rented out within a week of going on the market...
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“Daniel Norman was a fantastic gentlemen to de......”

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Nov 07,2019
Minithumbup
daniel
By: 'Richard'
Nov 07,2019
1 people found
this helpful
Daniel Norman was a fantastic gentlemen to deal with, would highly recommend him and all at Shortland Horne, thank you....
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“I honestly don't have words to describe the l......”

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Oct 04,2019
Minithumbdown
Michelle
By: 'Toyin'
Oct 04,2019
0 people found
this helpful
I honestly don't have words to describe the level of incompetence and derogatory experience I am currently having with Shortland Horne. I have a dodgy oven unit and a kitchen unit. The landlord (who pays for a managed service) has instructed the agency to carry ...
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“All round good service...”

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Sep 07,2019
Minithumbup
Linda
By: 'John'
Sep 07,2019
0 people found
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They were very accurate on the valuation and achieved what they said they would. They promptly provided great on-line details and gave prompt feedback from viewings. They offered great advice throughout what was at times a frustrating process. Linda remained calm and got us over ...
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“When I decided to sell with Shortland Horne I......”

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Jul 29,2019
Minithumbup
Andy
By: 'Karen'
Jul 29,2019
0 people found
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When I decided to sell with Shortland Horne I was very pleased to be advised by Andy. He was professional throughout. He kept me informed and advised. Andy said he would sell my house and he did, I believe he found the right buyer too. ...
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“Nice service provided by the lettings team wi......”

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Jul 10,2019
Minithumbup
By: 'Sanjay'
Jul 10,2019
0 people found
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Nice service provided by the lettings team with continuous update on progress of the lettings progress and tenants details. Very professional....
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“outstanding service...”

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Jun 17,2019
Minithumbup
Bill
Linda
By: 'Outstanding'
Jun 17,2019
0 people found
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Firstly to the lovely Bill Green. Thankyou Bill for your brilliant Service. You went over and above to help us sell the Flat. Great communication. Really went that extra Mile. A genuinly lovely man. Without your help, im sure the flat would still be on ...
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“Property Letting...”

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Apr 08,2019
Minithumbup
Danny
Adam
By: 'Clive'
Apr 08,2019
0 people found
this helpful
Excellent service received. Danny provided regular updates and was knowledgeable in the advice he gave on the letting. I would recommend and use again....
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Comment on agent fees
Very competitive.
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“Selling our house...”

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Mar 12,2019
Minithumbup
By: 'Paul'
Mar 12,2019
0 people found
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Our experience in selling our house with the help of Shortland Horne was made very easy with a team of very professional and helpful estate agents. Our sale never completed as we couldn't find the right property for us. Linda was very supportive and understanding ...
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Comment on agent fees
Very fair fees.
Was this helpful? Yes

“Property letting...”

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Jan 22,2019
Minithumbup
Michelle
By: 'Malcolm'
Jan 22,2019
0 people found
this helpful
I have been dealt with in a courteous, efficient manner from the first contact that I have had with Shortland Horne. Meetings have been attended promptly and the information and advice given has been helpful....
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Comment on agent fees
They have been reasonable and acceptable.
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“Thank you...”

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Dec 27,2018
Minithumbup
Linda
By: 'Carol'
Dec 27,2018
0 people found
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Excellent professional service received. Constant contact received during a lengthy process due to a chain of transactions. Many thanks, would use again....
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Comment on agent fees
Good
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“Lettings...”

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Nov 27,2018
Minithumbup
Andy
Danny
By: 'Jonathan'
Nov 27,2018
0 people found
this helpful
The whole team thant Andy put me on to were great. Efficient, knowledgeable and successful. Danny, Adam, Michelle et al... Many thanks for all your hard work....
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Staff picture Andy
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Staff picture Linda
(23)
Staff picture Adam
(18)
Staff picture Danny
(14)
Staff picture Michelle
(14)
Staff picture Will
(5)
Staff picture Bill
(5)
Staff picture Laura
(5)
Staff picture Craig
(1)
Staff picture Catherine
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Landlord Fees

Tenant Management Service
12% (inc. VAT), On Completion (Fees are negotiable)

Full property management service set up fee is 60% of the first months rent and 12% of all rent collected.

Last updated on 05/06/2019, 11:56 AM by Craig Arnold, Director


Tenant Fees

Lost Keys

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Last updated on 05/06/2019, 11:53 AM by Craig Arnold, Director

Let only service
90% (inc. VAT), On Completion

Let only fee is 90% of the first months rent (Minimum fee £500).

Last updated on 05/06/2019, 11:54 AM by Craig Arnold, Director

Tenancy Agreement
£80 (inc. VAT), On Completion

Landlord renewal charge

Last updated on 05/06/2019, 12:06 PM by Craig Arnold, Director

Change of Sharer
£50 (inc. VAT), On Completion

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Last updated on 05/06/2019, 12:05 PM by Craig Arnold, Director

Security Deposit

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy. An insurance based deposit alternative is available on selected properties through Zero Deposit.

Last updated on 05/06/2019, 12:01 PM by Craig Arnold, Director

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Last updated on 05/06/2019, 12:05 PM by Craig Arnold, Director

Pending
£50 (inc. VAT), On Completion

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Last updated on 05/06/2019, 12:05 PM by Craig Arnold, Director

Early Termination

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Last updated on 05/06/2019, 12:07 PM by Craig Arnold, Director

Holding Deposit (per tenancy)

One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Last updated on 05/06/2019, 12:09 PM by Craig Arnold, Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:25 PM 07/01/2016 by allAgents

Awards won by Shortland Horne Estate Agents, Coventry CV1 1ET



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Shortland Horne Estate Agents

Branch - Warwick Row Coventry, Coventry, CV1