Coventry, CV1
4.7/5, 176 reviews
94% recommended
95% sales valuation accuracy
98% sales fee satisfaction
82% lettings valuation accuracy
83% lettings fee satisfaction

Property Features

I have been an estate agent for as long as I can remember well nearly 20 years now....and still love the role!!! The pleasure I get in handing keys to new owners cannot be compared with anything else. I have a good understanding on all property related matters, so if ... show more I have been an estate agent for as long as I can remember well nearly 20 years now....and still love the role!!! The pleasure I get in handing keys to new owners cannot be compared with anything else. I have a good understanding on all property related matters, so if anyone wants to ask for any advice on moving home, please call me.
The Property Experts | propertyexperts.co.uk

Latest Reviews

View all Reviews 176
17th Dec 2021
reviewed by 'Craig'
“Paul is a pleasant individual who is reactive to clients concerns. He always seeks to find solutions to issues and ......”
15th Dec 2021
reviewed by 'Gary'
“Paul was very professional and extremely helpful dealing with all requests. Thank you for dealing with my house purchase. Fully ......”
9th Dec 2021
reviewed by 'Courtney'
“Paul was responsive, friendly and professional. He has found us a great buyer. Would highly recommend. Thank you again Paul...”
29th Sep 2021
reviewed by 'Fred'
“They dealt with a lot of headaches and hiccups, they went the extra mile and saw it through. Much appreciated!...”
13th Sep 2021
reviewed by 'Adams Family'
“We found Newmans and particularly Paul very proactive, professional and genuinely interested in our move.We would definitely recommend using ......”
18th Aug 2021
reviewed by 'Regie'
“Daniel has excellent service and knowledge of the property. He was punctual and we thought he was the home owner ......”
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 08:00 - 20:00
  • Sunday: 08:00 - 20:00
Address

The Property Experts
Friars House Manor House Drive
Coventry
West Midlands
CV1 2TE
02476 500000

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 98% £65,000 £30,010,000
Lettings 82% 83% £850 £995
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
13 2 2 0 88 3 61 3 1 3
Areas covered
  • cv1
  • cv2
  • cv3
  • cv4
  • cv5
  • cv6
  • cv7
  • cv8
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA RICS NALS TPOS Sales TPOS Lettings TPOS TDS SAGEagent The Guild Move With Us
Rankings
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“Our house had been on the market for nearly 2 years ......”

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Sep 17,2013
Minithumbup
By: 'Mrs'
Sep 17,2013
3 people found
this helpful
Our house had been on the market for nearly 2 years when by recommendation by friends Newmans took over they sold within 5 weeks we were suitably impressed all the hard work Kane put in was appreciated by myself and my husband and we were able to ...
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“When we looked at selling our property we had a ......”

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Sep 11,2013
Minithumbup
By: 'Debbie'
Sep 11,2013
3 people found
this helpful
When we looked at selling our property we had a couple of local estate agents around to get their opinion and value. Due to costs we tried selling our property on-line without the support of a local estate agent. This failed - while we did ...
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“When I saw the house I wanted I knew I ......”

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Sep 09,2013
Minithumbup
By: 'Keith'
Sep 09,2013
3 people found
this helpful
When I saw the house I wanted I knew I had to move quickly or lose out. Upon entering Newman I was greeted by a polite, cheerful, friendly gentleman [Kane] who took me to see the house straight away and again for a second viewing ...
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“Kane was helpful throughout the process of the sale of ......”

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Sep 06,2013
Minithumbup
By: 'Sarah'
Sep 06,2013
3 people found
this helpful
Kane was helpful throughout the process of the sale of our house. He suggested a sale price that we felt comfortable with and was able to provide data on other house sales to help with this decision. The house was only on the market for ...
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“I had been looking for a property within the area ......”

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Sep 06,2013
Minithumbup
By: 'Jen'
Sep 06,2013
3 people found
this helpful
I had been looking for a property within the area for some time, but wasnt having much look with my requirements. I spoke to Kane at Newmans and explained what I was looking for, in 24 hours Kane got back to me with the above property ...
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“WOULDNT USE IF THEY WERE THE ONLY ESTATE AGENTS ON ......”

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Aug 30,2013
Minithumbdown
By: 'nixiej12'
Aug 30,2013
1 people found
this helpful
WOULDNT USE IF THEY WERE THE ONLY ESTATE AGENTS ON THE PLANET!!!! Aggressive sellers and get results, but sadly by trying to play you off against the buyer, and beat the price down. When you complain about a problem, youre spoken to like a naughty ...
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What agent could do to change your mind?
Be upfront and do what they say, and be less rude and blunt.
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“what a great service I received of this young man , ......”

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Jun 28,2013
Minithumbup
By: 'nora_e'
Jun 28,2013
2 people found
this helpful
what a great service I received of this young man , would recommended to everyone , the sale was easy and he cooperated very well. thank you Ash and Newman...
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“Just like to write how impressed i was with Ash ......”

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Feb 21,2013
Minithumbup
By: 'Mr'
Feb 21,2013
3 people found
this helpful
Just like to write how impressed i was with Ash and his knowledge of the property he went to show us , he brought 3 similar properties which i was interested din . i felt like he wanted to understand me which i have never felt from a ...
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“Leanne and the team showed professionalism and tireless hard work ......”

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Jul 16,2012
Minithumbup
By: 'Happy'
Jul 16,2012
2 people found
this helpful
Leanne and the team showed professionalism and tireless hard work in selling my house in very tough market conditions. The team is are credit to themselves and Newman's Estate Agents. The difference between Newmans Nuneaton and other estate agents I have dealt with is that ...
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“Excellent service. Came round at short notice to value the ......”

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Jul 12,2012
Minithumbup
By: 'Lynn'
Jul 12,2012
0 people found
this helpful
Excellent service. Came round at short notice to value the house. It was advertised immediately with great response. They brought people to the house to view with probably 10 or more viewings in the first week. House sold in second week. Brendan recommended a solicitor, who ...
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“I have never dealt with a company (franchise) as Newmans ......”

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Jun 12,2012
Minithumbdown
By: 'DMS'
Jun 12,2012
1 people found
this helpful
I have never dealt with a company (franchise) as Newmans Estate Agents Nuneaton! Next to no communication....constantly misled us and our bids for the property never made it to vendor. They lost us our house even though we made the highest offer!! Avoid at ...
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What agent could do to change your mind?
Communicated!!! for a start
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By: DMS
Jun 27, 2012
View all comments (2)
I think what you have failed to mention is that we had already had an offer accepted on the property 2 weeks prior to this. We sold our house on the same day the vendor accepted a different offer but we were not informed of this and therefore didn't have the opportunity to increase our offer. When we did find out you conveniently couldn't get hold of the vendor for days on end by which time the ball had started rolling with the other buyers. ...

“Fabulous service from Paul Petticrew throughout! I'm delighted with the ......”

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Feb 02,2012
Minithumbup
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Paul Petticrew
By: 'John'
Feb 02,2012
2 people found
this helpful
Fabulous service from Paul Petticrew throughout! I'm delighted with the service from Newman's - fast, efficient, friendly, helpful and a pleasure to deal with from beginning to end....
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“Just purchased my first house. If Newmans hadnt have been ......”

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Jan 30,2012
Minithumbup
By: 'louise'
Jan 30,2012
0 people found
this helpful
Just purchased my first house. If Newmans hadnt have been there to help I would have been totally lost in all the paperwork and procedures. Linda Perry was honest, helpful and reliable. She answered every question I had and never once got frustrated, because I ...
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“Very good and friendly service from the first viewing to ......”

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Dec 22,2011
Minithumbup
By: 'Jackie'
Dec 22,2011
0 people found
this helpful
Very good and friendly service from the first viewing to completion. Leanne was very helpful and definitely helped with the smooth and very fast completion. Thank you...
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“We bought and sold through Newman and found the service ......”

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Dec 22,2011
Minithumbup
By: 'Nicola'
Dec 22,2011
0 people found
this helpful
We bought and sold through Newman and found the service we received excellent, Our House sold in less than 3 weeks and we were kept well up to date with all developments & nothing was too much trouble. Would Highly recommend anyone to use in the future...
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“Newmans were very helpful and would always answer your calls ......”

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Dec 07,2011
Minithumbup
By: 'Gemma'
Dec 07,2011
0 people found
this helpful
Newmans were very helpful and would always answer your calls and respond back to us immediately if they needed to go away and find out some information. Not pushy at all and very friendly. Helped us meet the deadline. Thanks for a great service....
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“I would like to thank leanne (Newman Estate agent, Nuneaton) ......”

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Dec 06,2011
Minithumbup
By: 'Nikki'
Dec 06,2011
3 people found
this helpful
I would like to thank leanne (Newman Estate agent, Nuneaton) for her dedicated service for selling my property . I recently instructed Leanne from Newman estate agents- Nuneaton office to market our property. After only 5 weeks on the market with Newman, we secured a sale. I ...
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“I used newmans when purchasing my first flat. I found ......”

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Dec 02,2009
Minithumbup
By: 'Jo'
Dec 02,2009
0 people found
this helpful
I used newmans when purchasing my first flat. I found them to be very informative, friendly and honest. Nathaniel was great, very accesible and willing to help in any way possible. All of the questions that i had as a newbie to the property game ...
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“I have been with Newman's for two years now, and ......”

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Nov 17,2009
Minithumbup
By: 'Emmalouise'
Nov 17,2009
0 people found
this helpful
I have been with Newman's for two years now, and they have just helped me find yet another great property in Coventry. Sarah in the Coventry office has been an amazing help nothing was too much trouble and her customer service skills are a real ...
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“Whilst my recently purchased BTL was still being prepared Sarah ......”

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Nov 16,2009
Minithumbup
By: 'Nick'
Nov 16,2009
0 people found
this helpful
Whilst my recently purchased BTL was still being prepared Sarah Holmes from Newmans Coventry came out within a couple of days to assess and value the house and then let it so that in less than 10 days I had it assessed, listed, and let, bang ...
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“I recently bought a large property that needed tenants asap. ......”

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Nov 08,2009
Minithumbup
By: 'Parmy'
Nov 08,2009
0 people found
this helpful
I recently bought a large property that needed tenants asap. The day i got the keys for the house is the day it was snapped up!!! Cant ask for anything more! My contact, Leanne Friel, introduced and presented herself very well, very helpful, felt very ...
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“I have several properties to rent in Coventry, once they ......”

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Nov 03,2009
Minithumbup
By: 'andrew'
Nov 03,2009
0 people found
this helpful
I have several properties to rent in Coventry, once they become vacant I will certainly transfer them all over to the Coventry team. I find their approach friendly, down to earth, and re-freshingly honest. Everyone I have spoken too has helped me, A great letting ...
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“Newmans Coventry have provided THE most excellent service in selling ......”

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Oct 27,2009
Minithumbup
By: 'Kay'
Oct 27,2009
0 people found
this helpful
Newmans Coventry have provided THE most excellent service in selling my property. From the offset Matt(B) has been helpful, patient and hilarious!! Matt(C), friendly and enthusiastic, and Mark just a total star, answering my ridiculous questions with patience and easy to understand explanations ...
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“I have to say what a fantastic team Newmans letting ......”

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Oct 21,2009
Minithumbup
By: 'stells'
Oct 21,2009
0 people found
this helpful
I have to say what a fantastic team Newmans letting are, they deal with 2 of our propertys, 1 in Rugby and the other in Cov. I have a totally hassle free time, and they were really quick finding me new tenants. I think the longest 1 of ...
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“I sold my property through Newman Estate Agents. My agent ......”

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Sep 26,2009
Minithumbup
By: 'Lindsey'
Sep 26,2009
0 people found
this helpful
I sold my property through Newman Estate Agents. My agent was Jonathan Handford but all the Agents were very helpful. I also used their Conveyancing services and they helped me with the form filling. Newman Estate Agents also negotiated the price on my new home. ...
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“Excellent service brilliant communication and......”

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Jul 13,2021
Minithumbup
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Paul Petticrew
By: 'Gail'
Jul 13,2021
0 people found
this helpful
Excellent service brilliant communication and a pleasure to deal with a very professional outfit all round would not hesitate to us again...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Lettings Complaint
Procedure  
 

1. Please raise your complaint with the property manager or sales advisor that
is handling your case.

2. If the sales advisor /
property manager cannot resolve the issue for you then please put your
complaint in writing addressed to the Lettings Manager for that particular
branch.

3. We will acknowledge to your
complaint in writing within 5 working days. We will also start a full
investigation.

4. In line with The Property
Ombudsman guidelines a full written outcome will be sent to you within 15
working days.

5. If you are not satisfied with
the full written outcome response from the Branch Manager you can write to the
Lettings Director. They will then respond to you with a statement of the final
view of the matter within 15 working days of receipt.

6. If you are still not satisfied
with the outcome, you can raise your complaint with the:

The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP



7. When you have raised a
complaint with The Property Ombudsman they will write to us as agents
requesting our Property File and our version of the events. A case officer will
then undertake a formal review of your complaint largely based on the documents
from both sides
Last updated at 12:37 PM 09/01/2018 by allAgents

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Branch - Coventry, CV1

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