Liverpool, L3
4.6/5, 324 reviews
84% recommended
100% sales valuation accuracy
100% sales fee satisfaction
94% lettings valuation accuracy
92% lettings fee satisfaction



Property Features

Who We AreWe're evolving the gold standard for property managementFrom first contact our property managers will look after you – whether that means arranging a viewing, getting you sorted with contracts or just giving you som information on the local area. They are there with you through the whole renting journey. show more Who We Are

We're evolving the gold standard for property management
From first contact our property managers will look after you – whether that means arranging a viewing, getting you sorted with contracts or just giving you som information on the local area. They are there with you through the whole renting journey.
Home Urban Evolution Lettings

Opening Hours
Address

Urban Evolution
Edmund Street
Liverpool
Mersyside
L3 9NG
0151 312 8213

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £29,000 £29,000
Lettings 94% 92% £350 £1,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
44 11 209 34 1 0 1 1 17 6
Areas covered
  • L3
  • Liverpool
  • LU1
  • Luton
  • N1
  • Newcastle
  • NG1
  • Nottingham
  • S1
  • Sheffield
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
ARLA TPOS DPS TDS
Latest Properties
Images & Videos

“The concierge Franco at the desk is always ve......”

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Dec 22,2022
Minithumbup
Robyn
By: 'Sarah'
Dec 22,2022
0 people found
this helpful
The concierge Franco at the desk is always very polite, and friendly and patient with me and he has the best hospitality skills and customer service. He always makes time for me when I have an issue....
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“Very good apartments overall. When we had any......”

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Dec 22,2022
Minithumbup
Robyn
By: 'Peter'
Dec 22,2022
0 people found
this helpful
Very good apartments overall. When we had any issues, it was very quick response from Urban Evolution. I also want to mention Franco, who is very helpful and kind everyday....
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“Great service by Franco he help me out to sor......”

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Dec 22,2022
Minithumbup
Robyn
By: 'Lorenzo'
Dec 22,2022
0 people found
this helpful
Great service by Franco he help me out to sort out parcel issues. He is really friendly and helpful. He is so nice...
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“Amazing job, very reliable, very helpful alw......”

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Dec 22,2022
Minithumbup
Abby
Dec 22,2022
0 people found
this helpful
Amazing job, very reliable, very helpful always there when we need something on site, could ask for a better help....
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“I am a prospective tenant, for some reason th......”

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Dec 21,2022
Minithumbup
By: 'Nathaniel'
Dec 21,2022
0 people found
this helpful
I am a prospective tenant, for some reason that being I couldn't give a rating more than 3 stars but I would like to give 5 because of how helpful the staff have been. I am looking forward to living at this accommodation next year !...
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“Happy with the services rendered by Daniela. ......”

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Dec 21,2022
Minithumbdown
Danielle
Victoria
By: 'Doris Okpalaezinne'
Dec 21,2022
0 people found
this helpful
Happy with the services rendered by Daniela. She was prompt with her responses and very professional. I would recommend her. Satisfied customer...
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“Jessica is very professional and reply to my ......”

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Dec 20,2022
Minithumbup
Abi
Simone
By: 'Johnny'
Dec 20,2022
0 people found
this helpful
Jessica is very professional and reply to my enquiries promptly. She is very friendly and helpful. Her replies are usually to-the-point....
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“Jessica thank you for your good job that you ......”

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Dec 20,2022
Minithumbup
Greta
By: 'Andrea'
Dec 20,2022
0 people found
this helpful
Jessica thank you for your good job that you give for us always reply in time and she always do well to resolve the situation. Very good job Jessica, keep going. In the mid time we wish you a lovely Christmas and happy new year 🥳 ...
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Was this helpful? Yes
By: Ashley Rolfe
Jan 10, 2023
View all comments (1)
I am a leaseholder for a Studio Apartment in Newbank Sovereign House where Jessica is working as the lettings Manager on behalf of Urban Evolution. I am very impressed with the way Jessica undertakes her work and she has been very helpful with sorting out the rental problems with m y property. ...

“UE sale agent - Alexandra...”

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Dec 19,2022
Minithumbup
By: 'Gianmarco'
Dec 19,2022
0 people found
this helpful
Alex is an experienced sale agent with good intuition and awareness of the market. She turned out being essential during the entire negotiation. Highly reccommended...
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“Heating Issue ResolvedHeating issue was rep......”

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Dec 19,2022
Minithumbup
Abby
By: 'Toro'
Dec 19,2022
0 people found
this helpful
Heating Issue Resolved Heating issue was reported, a very prompt response and follow-up from Kelseigh Durkin closed the incident. Customer very satisfied...
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“So far I am have with the services provided b......”

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Dec 16,2022
Minithumbup
Daniela
By: 'Gabio'
Dec 16,2022
0 people found
this helpful
So far I am have with the services provided by UE and I have had a good feedback from the Teams, in terms of prompt responses and clearness.....
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“Since UE took place in Spring Place, I'm hap......”

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Dec 16,2022
Minithumbup
Abby
By: 'Flavio'
Dec 16,2022
0 people found
this helpful
Since UE took place in Spring Place, I'm happy with the services provided to the landlords, which I find clear and transparent. The reactions of the different Teams in charge are always very fast and their responses to my enquiries satisfactorily....
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“I have rebooked to live in the exchange again......”

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Dec 16,2022
Minithumbup
Ashley
By: 'Jenny'
Dec 16,2022
0 people found
this helpful
I have rebooked to live in the exchange again for next year it's a really good accommodation to live in, Alex Forster and Ashley Boffey have been really helpful with rebooking and answering general queries throughout the year. Chris and Tony are always welcoming and ...
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Was this helpful? Yes
By: Lawrie O\'Brien
Mar 09, 2023
View all comments (1)
You are so right! I can only think of a few slight improvements too here are some nothing big though! Giving tenants hot water might be a start, its a basic human right to sanitation, but its perfectly okay not having it for 6 months not surprised you re-booked. The staff are so rude and have no respect for students, but that's okay too. They could maybe improve by stop keeping information from us about who our landlord is and why they won't pay for repairs, only a little thing though fraud isn' ...

“I'm not good with technology but Charlotte s......”

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Dec 16,2022
Minithumbup
By: 'Diane'
Dec 16,2022
0 people found
this helpful
I'm not good with technology but Charlotte showed me how to use the leaseholder mobile phone app in simple terms! Thank you for being so patient . Happy that I can now see all details on my unit...
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“I've lived in and rented different places dur......”

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Dec 16,2022
Minithumbup
Robyn
By: 'Levi'
Dec 16,2022
0 people found
this helpful
I've lived in and rented different places during my time in liverpool and Franco is by far and away the friendliest, most positive and helpful person I've come across. One of the main reasons I enjoy living in Norfolk House 1 is because of the help ...
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“James really do me a favor ,his customer serv......”

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Dec 16,2022
Minithumbup
James
Simone
By: 'chen'
Dec 16,2022
0 people found
this helpful
James really do me a favor ,his customer service skill is so good. He helped me to go through all the steps within shortest time and smoothly ....
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“Helpful and fast...”

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Dec 14,2022
Minithumbup
James
Remy
By: 'Finlay'
Dec 14,2022
0 people found
this helpful
Helpful and fast and answered every question I had. Got everything sorted for me efficiently and kindly. He made everything easy to understand and made it a simple process. 10/10...
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“Thank you Elena! I have been living with Urba......”

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Dec 14,2022
Minithumbup
Elena
Ivan
By: 'Caroline Batise'
Dec 14,2022
0 people found
this helpful
Thank you Elena! I have been living with Urban Evolution in their building in Dumfries Street (opto village). The staff is very friendly and does their best to attend to all the tenants needs. They are here 24/7 so we can have assistance all the time. ...
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“Just loved the work of property manager.Work ......”

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Dec 14,2022
Minithumbup
By: 'Devanshi Shah'
Dec 14,2022
0 people found
this helpful
Just loved the work of property manager.Work was done so easy and smoothly.Just loved her work and guidance. thank you...
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“Amazing service from Greta! That’s all i can ......”

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Dec 14,2022
Minithumbup
Greta
Torren
By: 'Matt'
Dec 14,2022
0 people found
this helpful
Amazing service from Greta! That’s all i can say really… everything was so straight forward and Greta was extremely helpful!...
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“James is really helpful to help me go through......”

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Dec 14,2022
Minithumbup
James
By: 'chen'
Dec 14,2022
0 people found
this helpful
James is really helpful to help me go through all steps which I really highly appreciate.he is a really good staff....
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“Charlotte director of lettings is very helpfu......”

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Dec 13,2022
Minithumbup
By: 'Chen Peter'
Dec 13,2022
0 people found
this helpful
Charlotte director of lettings is very helpful and respond to all my queries. Thank you Charlotte and urban evolution team . Merry Christmas...
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“I had very good experience to work with Robyn......”

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Dec 13,2022
Minithumbup
Robyn
Torren
By: 'Yong'
Dec 13,2022
0 people found
this helpful
I had very good experience to work with Robyn. Very nice and quick replies on emails. It only took a few days for me to move in. I definitely recommend their service...
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“Oustanding service by Franco makes it feel li......”

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Dec 13,2022
Minithumbup
Robyn
By: 'Michael'
Dec 13,2022
0 people found
this helpful
Oustanding service by Franco makes it feel like home. Always works hard and is there when you need. For instance, when you're locked out of the building....
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“Franco was brilliant helping with an issue wi......”

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Dec 13,2022
Minithumbup
Robyn
By: 'John'
Dec 13,2022
0 people found
this helpful
Franco was brilliant helping with an issue with my foot pass. Always goes above and beyond and is always smiling and happy....
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“Franco is always on hand to help always very ......”

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Dec 13,2022
Minithumbup
Torren
By: 'Ellie'
Dec 13,2022
0 people found
this helpful
Franco is always on hand to help always very friendly and always helpful. Whenever I come to collect my parcels he's always very chatty!...
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“Just a big thank you to Franco and Sue at Nor......”

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Dec 12,2022
Minithumbup
Robyn
By: 'Hesam'
Dec 12,2022
0 people found
this helpful
Just a big thank you to Franco and Sue at Norfolk House. They helped me out when I needed during the summer...
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“I had a really easy and fast experience throu......”

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Dec 12,2022
Minithumbup
By: 'Tolu Awolola'
Dec 12,2022
0 people found
this helpful
I had a really easy and fast experience through the whole process. Kelseigh Durkin was ready to answer all of my questions. I’d highly recommend their service....
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“The property is neat and clean. Thanks Kelsei......”

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Dec 12,2022
Minithumbup
By: 'Vasanth Dhanabal'
Dec 12,2022
1 people found
this helpful
The property is neat and clean. Thanks Kelseigh for assisting us in the best way possible. Since it was the sunday we reached here so felt Little difficulty in finding our room rest everything is fine....
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“Keeping me updated with everything going on m......”

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Dec 09,2022
Minithumbup
Danielle
By: 'Yaseen'
Dec 09,2022
0 people found
this helpful
Keeping me updated with everything going on my property and finding best tenants . Plus monitoring day-to-day with the tenants if they need anything...
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Staff picture Abby
(89)
No image available Torren
No image available James
No image available Simone
No image available Ashley
No image available Robyn
No image available Greta
(17)
No image available Danielle
No image available Abi
(17)
No image available Remy
No image available Adam
No image available Toni
No image available Hannah
No image available Emma
No image available Tony
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:27 PM 05/03/2024 by allAgents

Awards won by Urban Evolution, Liverpool L3 9NG



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Urban Evolution

Branch - Liverpool, L3