Liverpool, L2
4.7/5, 260 reviews
88% recommended
95% lettings valuation accuracy
94% lettings fee satisfaction

Property Features

Specialising in Luxury Accommodation NationwideWith over 10 years experience in Lettings, here at X1, we pride ourselves on the quality of accommodation in our portfolio, complemented by our friendly and enthusiastic team. Whether you are looking for your new student accommodation in Liverpool or Manchester, or you’re a working professional ... show more Specialising in Luxury Accommodation Nationwide
With over 10 years experience in Lettings, here at X1, we pride ourselves on the quality of accommodation in our portfolio, complemented by our friendly and enthusiastic team. Whether you are looking for your new student accommodation in Liverpool or Manchester, or you’re a working professional in Liverpool, Manchester or Leeds, we are bound to have the perfect property for you!
Award winning lettings & property management | X1 Lettings

Latest Reviews

View all Reviews 260
31st May 2024
reviewed by 'Phoebe Cheung'
“Phil has helped me a good tenant and Many thanks ....”
30th May 2024
reviewed by 'rebecca'
“Being the first time working with letting agent I cannot recommend Phil enough. He has been really supportive answering questions ......”
28th May 2024
reviewed by 'Yvonne'
“Phil always responds to any of my requests quickly and professionally. Dealing with Phil is like a breath of fresh ......”
26th May 2024
reviewed by 'Liam'
“I have had the pleasure of dealing with Isobel for a few years now, she has always shown great professionalism ......”
24th May 2024
reviewed by 'Karen Hollier'
“Phil is really quick with his responses and always happy to help!...”
23rd May 2024
reviewed by 'Sean'
“Isobel couldn’t have made my move any easier! She made the whole transition so easy and understood exactly what ......”
Opening Hours
  • Monday: 00:00 - :00
  • Tuesday: 00:00 - :00
  • Wednesday: 00:00 - :00
  • Thursday: 00:00 - :00
  • Friday: 00:00 - :00
  • Saturday: 00:00 - :00
  • Sunday: 00:00 - :00
Address

X1 Sales and Lettings
Exchange Station, Tithebarn Street
Liverpool
Merseyside
L2 2QP
0151 559 3333

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 95% 94% £340 £8,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
84 7 114 21 2 1 5 0 24 2
Areas covered
  • L1
  • L3
  • L5
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Gillingham, ME4
Leeds, LS9
Liverpool, L2
Manchester, M50

“Since Kelsey took over the management of my a......”

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Jun 29,2020
Minithumbup
By: 'Ahmad'
Jun 29,2020
0 people found
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Since Kelsey took over the management of my account with X1 letting, she has changed my view on the level of service 180 degrees. Kelsey is highly professional, very prompt in her responses , and always gives support and help. She is really an added asset to ...
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By: X1
Jun 30, 2020
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Thank you so much, I will pass this lovely message on to Kelsey. Thanks, X1 ...

“Nightmare...”

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Jun 26,2020
Minithumbdown
By: 'Abdulmajeed'
Jun 26,2020
0 people found
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Absolutely terrible. I regret everyday I spent here already. I admit that the room and building were truly clean and tidy but the handling team of my building gave me really hard time. Every once in a while someone approach me to tell me that ...
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By: Jaimie
Jun 26, 2020
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Hi Abdulmajeed, I am so sorry to hear you've not had an enjoyable experience so far. I will get in touch with the team to discuss how these issues can be resolved as quickly as possible, and hopefully make the rest of your stay with us more enjoyable. Thanks, X1 ...

“Happy and satisfied...”

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Jun 16,2020
Minithumbup
By: 'Hind'
Jun 16,2020
0 people found
this helpful
I am a tenant who had unwell baby in the apartment. Angus was the best supportive person I have ever contact in the letting agencyduring my stay. I am grateful and happy for the service that has been provided during my contract stay. Very satisfied ...
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By: Jaimie
Jun 16, 2020
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I hope you and your baby are well now! I will pass this lovely feedback on to Angus. ...

“I very like X1 letting. The staffs are nice a......”

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Jun 12,2020
Minithumbup
By: 'Wenbo'
Jun 12,2020
0 people found
this helpful
I very like X1 letting. The staffs are nice and patient. I have a nice experience there. The security apartment, nice gym, and underground car park....
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By: Jaimie
Jun 12, 2020
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Thank you so much! We love having you. ...

“Hi, I wanted to leave a five star review for ......”

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Jun 10,2020
Minithumbup
By: 'Miss'
Jun 10,2020
0 people found
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Hi, I wanted to leave a five star review for my landlords company X1 lettings. I have lived in the same property for over 10 year's now (which should show how good of a company they are) I can honestly say it feels like home. I ...
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By: Jaimie
Jun 10, 2020
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Thank you for this lovely review. I can assure you we love having you as a tenant. Thanks, X1 ...

“A very sympathetic, efficient and kind team, ......”

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Jun 08,2020
Minithumbup
By: 'Elisabeth'
Jun 08,2020
0 people found
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A very sympathetic, efficient and kind team, lovely lot of hard working young people. I wish every single one of them a wonderful career. Elizabeth Frey...
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“Returning for a third year...”

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Jun 08,2020
Minithumbup
By: 'Claire'
Jun 08,2020
0 people found
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Have rented through X1 twice before and now returning for a third. Angus has always answered all my questions promptly and with clarity. Any faults have always been addressed and deposits have always been returned without asking. Looking forward to returning in Aug 2020. (Thanks for ...
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“Excellent service during the pandemic...”

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Jun 05,2020
Minithumbup
By: 'Hok'
Jun 05,2020
0 people found
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Excellent service during the pandemic - very professional, efficient and always available to help. Thanks so much for making renting so seamless, Oliver! :)...
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By: Jaimie
Jun 05, 2020
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Thank you so much for this lovely review! We hope you're staying safe, X1 ...

“Amy is always polite, helpful and responsive.......”

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Jun 02,2020
Minithumbup
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Amy
By: 'Ghassan'
Jun 02,2020
0 people found
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Amy is always polite, helpful and responsive. I have enjoyed working with her over the last 18 months. She always handles and resolves any issues that arise diligently while providing excellent customer service...
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By: Jaimie
Jun 02, 2020
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Thank you for your review. Amy will be thrilled to hear this feedback. ...

“Excellent service that has not dipped in thes......”

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Jun 01,2020
Minithumbup
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Amy
By: 'Michael'
Jun 01,2020
0 people found
this helpful
Excellent service that has not dipped in these difficult times. Amy has been extremely responsive and professional. Thanks for all your help....
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“They work around your needs. Excellent....”

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Jun 01,2020
Minithumbup
By: 'Andrea'
Jun 01,2020
0 people found
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The agent was very helpful and patient. We had to move during the lockdown and he has been very flexible and attentive, ready to answer all our questions. Highly recommended....
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By: Jaimie
Jun 02, 2020
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Thank you for this review Andrea, we hope you're keeping safe and well. ...

“Angus whittam has been an excellent property ......”

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May 29,2020
Minithumbup
By: 'Ashleigh'
May 29,2020
0 people found
this helpful
Angus whittam has been an excellent property manager, he’s always been more than happy to help with anything we’ve needed! I’ve had such a great experience during my time in the property with Angus as the property manager I am staying with ...
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“Fast reply during this COVID-19 virus period,......”

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May 15,2020
Minithumbup
By: 'soh'
May 15,2020
0 people found
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Fast reply during this COVID-19 virus period, thanks Christian Jones for the reply and clarification. Take care all in X1 during this period....
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By: Jaimie
May 18, 2020
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Thank you! We hope you're keeping safe ...

“Angus was quick to respond despite the lockdo......”

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May 07,2020
Minithumbup
By: 'Abbie'
May 07,2020
0 people found
this helpful
Angus was quick to respond despite the lockdown which I thought would have caused delay, understandably. My issue was resolved efficiently, and the service was friendly! I am a new tenant, and this service has been a good indicator that if any issues arise; They ...
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“I would like to send a huge thank you to my a......”

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May 01,2020
Minithumbup
By: 'Sallie'
May 01,2020
1 people found
this helpful
I would like to send a huge thank you to my account manager Kelsey Gibson for her prompt and professional service during these strange Covid times. It’s times like now when communication between all three parties is key. Kelsey has done a brilliant job ...
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By: Jaimie
May 01, 2020
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Hi Sallie, thank you for this lovely review. Kelsey will be thrilled. Hope you're keeping safe. X1 ...

“Angus made our move very easy and hassle free......”

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Apr 28,2020
Minithumbup
By: 'Jodie'
Apr 28,2020
0 people found
this helpful
Angus made our move very easy and hassle free. He was always there to answer any queries we had. The process itself was very quick. Would definitely recommend!...
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By: Jaimie
Apr 29, 2020
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Thank you so much for this review! We hope you're keeping safe ...

“Excellent service all round from 1st enquiry ......”

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Apr 17,2020
Minithumbup
By: 'Gail'
Apr 17,2020
0 people found
this helpful
Excellent service all round from 1st enquiry through to moving into my new home 909 x1Tower The advise was good, the communications prompt and relevant. I would definitely recommend this agent and in particular. Ellie Barrett who was always polite, courteous and understood my needs ...
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“Very efficient and friendly staff especially ......”

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Apr 17,2020
Minithumbup
By: 'Grace'
Apr 17,2020
0 people found
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Very efficient and friendly staff especially Angus Whitham. They got back to me promptly and arranged a viewing too. The overall paperwork was also simple and straightforward....
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“Abby Senior Account Manager Thank you....”

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Apr 15,2020
Minithumbup
By: 'chris'
Apr 15,2020
0 people found
this helpful
Abby has been brilliant since her very recent arrival as senior account manager for X1 The Terrace. She understood the problem of my tenants constantly in arrears , and addressed it fast. Previously it had been allowed to run and run without proper oversight or action. ...
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“Had a great experience! Ellie was super help......”

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Apr 14,2020
Minithumbup
By: 'Callum'
Apr 14,2020
0 people found
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Had a great experience! Ellie was super helpful with finding a suitable apartment and the whole process was very quick and easy!...
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“Very helpful!...”

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Apr 14,2020
Minithumbup
By: 'Jennifer'
Apr 14,2020
0 people found
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Ellie was of great assistance throughout the process of booking a property and was very sweet and professional, making the booking process fast and easy!...
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“My overall experience of X1 lettings...”

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Apr 09,2020
Minithumbup
By: 'Antonia'
Apr 09,2020
0 people found
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My overall experience of X1 lettings has been great. It was a fast and easy transition into the new place. It is a great community and we are close to a lot of bars and restaurants without the added noice. I have really enjoyed living ...
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“David is so attentive and well sourced clarif......”

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Apr 05,2020
Minithumbup
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David
By: 'Alice'
Apr 05,2020
0 people found
this helpful
David is so attentive and well sourced clarified clearly all the info needed and performed great professionalism. Certainly a great asset to the firm he working....
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By: Ms Jaimie Crowther
Apr 08, 2020
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Thank you so much for taking the time to leave this lovely review. David will be thrilled to read this. Have a wonderful day ...

“Very helpful to get everything sorted during ......”

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Apr 05,2020
Minithumbup
By: 'John'
Apr 05,2020
0 people found
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Very helpful to get everything sorted during a difficult time. Rob and Angus especially great in helping with it all...
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By: Ms Jaimie Crowther
Apr 08, 2020
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Thank you for this review. Rob and Angus will be thrilled :) ...

“Very professional and understanding! Difficul......”

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Apr 03,2020
Minithumbup
By: 'ASHWAQ'
Apr 03,2020
0 people found
this helpful
Very professional and understanding! Difficult times are a true test of character! I am always updated about my property and receive quick replies to my emails....
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By: Ms Jaimie Crowther
Apr 08, 2020
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Thank you so much for taking the time to leave this lovely review. It means so much during these strange times. I will let the teams know :) ...

“David senior is serving as the agent for my u......”

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Apr 02,2020
Minithumbup
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David
By: 'Ghassan'
Apr 02,2020
0 people found
this helpful
David senior is serving as the agent for my unit at X1 The Campus. David is undoubtedly the best agent that I have worked with, and I have worked with many in the Middle East, UK and Canada. He is responsive, polite and always willing ...
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By: Ms Jaimie Crowther
Apr 08, 2020
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Thank you so much for taking the time to leave this lovely review. We really appreciate it, and David will be over the moon to read this. Have a wonderful day ...

“I would like to thank Amy Mossop...”

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Apr 01,2020
Minithumbup
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Amy
By: 'Naif'
Apr 01,2020
0 people found
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I would like to thank you for the good cooperation and your guiding messages and, I would say thanks to Amy mossop for efforts and awareness...
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By: Ms Jaimie Crowther
Apr 08, 2020
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Thank you for taking the time to leave this review :) Amy is a wonderful asset to the company. Have a wonderful day ...

“Professional, efficient and helpful...”

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Mar 31,2020
Minithumbup
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Amy
By: 'vilja.wheatcroft'
Mar 31,2020
0 people found
this helpful
One of the best aspects about my agent, Amy Mossop from X1 is the courteous, helpful, and professionalism she brings to the job. Even through the current crisis and working remotely, Amy and the X1 team continued their professional service uninterrupted and efficiently processed new ...
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By: Jaimie
Apr 08, 2020
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Such a lovely review for Amy. Thank you so much. We hope you and your family are safe through these unprecedented times. ...

“These are extraordinary times which give rise......”

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Mar 31,2020
Minithumbup
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Amy
By: 'M'
Mar 31,2020
0 people found
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These are extraordinary times which give rise to extraordinary actions and X1 are rising to the numerous challenges that this market is generating. Even whilst working remotely, our x1 managers are trying to manage the expectations of landlords alongside the anxieties and resources of tenants ...
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By: Jaimie
Mar 31, 2020
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Thank you so much for your feedback. It is so important, especially during strange times like these. ...

“Jason was so kind, thoughtful, and supportive......”

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Mar 30,2020
Minithumbup
By: 'Millie'
Mar 30,2020
0 people found
this helpful
Jason was so kind, thoughtful, and supportive through my application process. Because of COVID-19, I could not do my viewing on site, so in order to solve this, he sent me pictures and videos of the flats via WhatsApp. As a consequence, I could easily ...
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Staff picture Amy
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Staff picture Phil
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Staff picture Eve Addison
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Staff picture David
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Staff picture Melissa Green
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Staff picture Leah
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Staff picture Charlie
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Staff picture Anna
Staff picture Chloe
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Staff picture Chloe

Tenant Fees

Overall Fees

Residential Adverts

PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* One months deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £20pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement
* Payment of interest for the late payment of rent at a rate of 3% above Bank of Englands base rate.
* Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy


X1 Lettings are a member of The Property Ombudsmen Redress Scheme and relevant Client Money Protection Schemes.



Student Adverts

PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* £300 deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £20pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement

Last updated on 04/06/2019, 2:39 PM by Jaimie Crowther

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by X1 Sales and Lettings, Liverpool L2 2QP



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X1 Sales and Lettings

Branch - Liverpool, L2

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