99% lettings valuation accuracy
98% lettings fee satisfaction
Based in the heart of Stoke on Trent, Wards Property Management offer an honest and competatively priced property management service. Our knowledgeable and dedicated team have many years of lettings experience and are always on hand to answer any queries you may have. Our Prime position in Stoke town centre ...
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Based in the heart of Stoke on Trent, Wards Property Management offer an honest and competatively priced property management service. Our knowledgeable and dedicated team have many years of lettings experience and are always on hand to answer any queries you may have. Our Prime position in Stoke town centre offers excellent coverage for the Five Towns of the Potteries. Offering a No Let, No Fee service, why not give us a try, call Wards today on 01782 848700
Latest Reviews
View all Reviews 159
14th May 2024
reviewed by 'lisa'
8th May 2024
reviewed by 'Roger Pedley'
7th May 2024
reviewed by 'Ada'
7th May 2024
reviewed by 'Joseph'
7th May 2024
reviewed by 'Bilikis'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 99% | 98% | £345 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 102 | 3 | 30 | 4 | 1 | 0 | 0 | 0 | 19 | 0 |
Areas covered
- ST4
- Stoke on Trent
- ST9
- Burslem
- ST1
- Tunstall
- ST2
- Hanley
- ST3
- Fenton
- ST5
- Longton
- ST6
- Normacot
- ST7
- Penhkull
- ST8
- Hartshill
- Newcastle under lyme
- Trentham
Address
129-131 Church Street
Stoke on Trent
Staffordshire
ST4 1DB
01782 848700
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Estate agents
Latest Properties
to Rent 18
Images & Videos
Jun 27,2023
Jun 27,2023
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Jack is an absolute asset to Wards. He has been so helpful and attentive throughout with looking after my property, his dedication and passion for the job shone through. Thank you, Jack, keep doing what you are doing...
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Jun 05,2023
Jun 05,2023
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No words can justify all what I need to explain about WARDS PROPERTY. All their staffers are very polite, professional, and they are always ready to go extra mile to delight customers, especially Caroline. She is a valuable asset to WARDS PROPERTY.
WARDS PROPERTY IS ...
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Jun 06, 2023
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Thank you for your kind words :) Appreciated ...
Apr 25,2023
Apr 25,2023
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The letting team has been very helpful and responsive to my requests and enquiries during the past years. They have continuously improving their work processes to upgrade their service and communicate regularly with their customers....
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Mar 08,2023
Mar 08,2023
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We are very pleased with the attention we've had after our longstanding tenant moved out. Thank you to Caroline who has been fantastic at finding us a new tenant very quickly and also at dealing with time wasters. Thanks also to Kim for all of ...
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Feb 16,2023
Feb 16,2023
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Appreciate the virtual call with Justin, which helped me understand more about the work put behind scenes by his team, from negotiating of rental contracts, day to day operations/maintenance of the property, to ensuring landlord receives timely rental statements....
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Aug 15,2022
Aug 15,2022
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As a landlord, I’m very pleased with Justin’s knowledge and advice he has been giving me for the past 2.5 years he is very helpful and provides excellent Customer Service. Thank you Justin for everything....
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Jun 24,2022
Jun 24,2022
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Great help locked out of property cane and let me in on the space of 20 minutes , life saver...
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Jun 09,2022
Jun 09,2022
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I am the landlord of a property in Stoke. Last week I met up with Caroline, one of Wards team, to look at what might need doing to the property now the tenant has left.
Caroline gave me some good advice. She was very knowledgeable ...
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Apr 07,2022
Apr 07,2022
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Wards look after my properties across the Stoke on Trent city areas. I like them, and my tenants like them (and they have more interaction with them than I do!) I highly recommend them....
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Mar 21,2022
Mar 21,2022
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An experienced letting agent with excellent local knowledge and industry information. Always happy to put my mind at rest and the tenants when an issue arises....
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Mar 18,2022
Mar 18,2022
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I am an international client and the service and professionalism that I get from the team at Wards is excellent. They look after me and my tenants which is exactly how it should be. They do a great job....
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Mar 17,2022
Mar 17,2022
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I have worked with Wards Property for over three years and they have been helpful in servicing and supporting my letting business. Kim and Mellodi provide prompt response to email communication (i.e. I am an overseas landlord) and will try their best effort to ...
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Mar 17,2022
Mar 17,2022
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Fantastic company - they've been looking after my properties and my tenants for the last 7 years and I always recommend Wards to other landlords....
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Mar 16,2022
Mar 16,2022
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Great service and communication provided by Wards. They have good processes and their team are friendly and professional. Highly recommended....
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Mar 16,2022
Mar 16,2022
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Wards have been managing my properties for about 4 years now and I really enjoy working with the team :) They are reliable, knowledgeable about the area and good with tenants. I would definitely recommend them to landlords of BTL properties....
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Aug 25,2021
Aug 25,2021
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Justin and the Team are highly professional, really lovely people to deal with. Very highly recommended. Thank you to all....
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Aug 21,2021
Aug 21,2021
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Justin and his team are super responsive and customer service focused. I happily refer landlords and prospective employees their way. Always a positive experience....
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Aug 15,2021
Aug 15,2021
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The are very professional and prompt. We are very satisfied with the services and the attention to detail they provide. They have been our property managers for more than 5 years....
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Aug 14,2021
Aug 14,2021
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Wards Property Management is a great company to work with. Justin is knowledgeable and professional. I highly recommend them. Absolutely no complaints!...
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Aug 13,2021
Aug 13,2021
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Extremely knowledgeable staff, especially Justin who was my point of contact throughout the process. Very professional, friendly and efficient service. Always on hand to answer any questions....
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Jul 29,2021
Jul 29,2021
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Rented a room with Wards property and they have been responsive all through! Whenever I’ve needed anything fixing, it’s been done promptly and properly. The whole team and especially the director, Justin has gone above and beyond, even replying emails and sorting out ...
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Jul 19,2021
Jul 19,2021
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Great experience so far with Wards Property Management Ltd. They are very professional, experienced, and knowledgeable. Highly recommend this team to others...
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May 25,2021
May 25,2021
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They did a good job. very professional and great pricing! I will definitely use their services again in the future....
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Apr 08,2021
Apr 08,2021
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Highly recommend, very professional & always there to help! 5*
. Thanks Wards Property Management !!! A+
I am very satisfied with everything and highly recommend...
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Sep 05, 2022
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Very strange there no bad reviews completely the opposite to the real reviews on Google, and I bet this won't be allowed ? ...
Apr 05,2021
Apr 05,2021
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Excellent service, would recommend them to anyone without hesitation. 100% recommended; professional, thorough and without hassle.
Thanks Wards Property Management Ltd!!!...
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Mar 27,2021
Mar 27,2021
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Excellent company. I would definitely recommend to my family and friends.
Thanks Wards Property Management Ltd
Outstanding Service! Will do business again!
Lanny!!...
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Mar 24,2021
Mar 24,2021
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Wards is professional and efficient but still know who I am whenever I need to visit or call.
Our experience renting through them has been positive from the first viewing through the move-in and settling in.
They are brilliant at communicating with the Landlord on ...
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Mar 21,2021
Mar 21,2021
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I am very satisfied with everything and highly recommend Wards Property Management Ltd
Very helpful, professional and friendly.
These guys are fantastic. Highly recommend them!!!...
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Mar 15,2021
Mar 15,2021
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Very Professional Team!!! They look after all your queries and concerns during house searching process. Justin is amazing and assists with all possible means. The properties are very convenient and good. I really enjoyed and totally recommend it....
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Mar 12,2021
Mar 12,2021
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Justin is extremely experienced and helpful. He makes the whole process very easy for us. She responds to all the questions promptly. Highly recommended!!! A+++++...
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Justin
(98)
Kim
(28)
Mellodi
(23)
Caroline
(22)
Jack
Sam
Tenant Fees
Holding Deposit (per tenancy)
Holding Deposit (per tenancy)
One week’s rent. This is to reserve a property. Please Note: This will be withheld (not returned) if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).
Security Deposit
Security Deposit (per tenancy. Rent under £50,000 per year)
Five weeks' rent. This covers damages or defaults on the part of the tenant during the tenancy.
Tenancy Deposit
Security Deposit (per tenancy. Rent of £50,000 or over per year)
Six weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.
Tenancy Deposit
Security Deposit (per tenancy. Rent of £50,000 or over per year)
Six weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.
Unpaid Rent
Unpaid Rent
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Lost Key(s) or other Security Device(s)
Lost Key(s) or other Security Device(s)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new locks and replacement keys for the tenant, landlord & any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (Inc. VAT) for the time taken replacing lost key(s) or other security device(s).
Variation Of Contract((Tenant’s Request)
Variation of Contract (Tenant’s Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.
Change of Sharer
Change of Sharer (Tenant’s Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.
Early Termination
Early Termination (Tenant’s Request)
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
All complaints to be forwarded to the Director of the company who will make a swift reply and resolve the issue where possible.
Last updated at 4:10 PM 10/05/2018 by allAgents
Best Letting Agent in Stoke on Trent 
Best Letting Agent in ST4 
Best Letting Agent in Stoke on Trent 
