Very friendly and helpful until you sign the contract and land in their claws.
They don't care about their tenants, they won't reply to emails for weeks despite multiple reminders, don't care about damage caused by their negligence or about their tenants struggling during a ... read full review
Unfortunately our experience of 1 Stop Letting has been awful, I might add I'm a tenant not a landlord. They seem to be very much orientated around the landlords and tenants are less of a priority.
We've lived in one of their properties for a little ... read full review
I was on the verge of selling my flat until 1 Stop Lettings was recommended to me. This was due to the issues that had developed with other letting agents in the town who did not provide a service to the level I expected, costing me ... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10:13 AM 09/09/2019 by heather heather
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