Ascend Properties
4.7/5, 1801 reviews
94% recommended
90% sales valuation accuracy
94% sales fee satisfaction
88% lettings valuation accuracy
88% lettings fee satisfaction



Property Features

Built on higher standards
Ascend | Property for sale or rent | built on higher standards

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 94% £30,000 £400,000
Lettings 88% 88% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
39 3 1535 101 38 0 34 1 41 9
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“I have been looking for a home in a specific ......”

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Apr 15,2021
Minithumbup
Rachel
By: 'Katie'
Apr 15,2021
0 people found
this helpful
I have been looking for a home in a specific area which I have now found. Rachel has been so helpful with me and on hand to answer any questions or for any info I have needed....
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“Me and my wife thought that we are dealing wi......”

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Apr 14,2021
Minithumbdown
Eleanor Crockett
Joseph McCorkindale
By: 'Petronius Prowler'
Apr 14,2021
6 people found
this helpful
Me and my wife thought that we are dealing with a great serious agency Ascend, that they are basically the letting agency through which we are getting our new home and that they will be our landlord, that was wrong!In the end after about ...
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“Excellent customer service, and dealt with pr......”

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Apr 13,2021
Minithumbup
Rachel
Rachel
By: 'Julie'
Apr 13,2021
0 people found
this helpful
Excellent customer service, and dealt with promptly in a professional manner. Would like to thank Rachel and Eleanor for all their help and support throughout the process....
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“Thank you, Ascend Properties...”

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Apr 09,2021
Minithumbup
Joseph McCorkindale
By: 'Michael'
Apr 09,2021
0 people found
this helpful
Thank you, Ascend Properties. Joseph was very helpful in organising our tenancy. The property was well advertised and I was able to view the property promptly....
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“Absolutely top marks to Joseph McCorkindale a......”

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Apr 07,2021
Minithumbup
Joseph McCorkindale
By: 'Nathalia'
Apr 07,2021
0 people found
this helpful
Absolutely top marks to Joseph McCorkindale at Ascend Properties for being a complete star throughout all the processes of my house rent. The online details brought out the best of the property's features, he handled all the questions, was an excellent negotiator, and responded quickly ...
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“5 stars...”

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Mar 31,2021
Minithumbup
Joseph McCorkindale
By: 'Kylie'
Mar 31,2021
0 people found
this helpful
Applying to rent with ascend was very easy. Everything was explained to me with everything I need to know presented so I did not need to ask many questions. Joseph who was my 1st point of call during the application was super friendly and helpful. ...
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“Corey was great with the whole process, he wa......”

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Mar 30,2021
Minithumbup
Corey
By: 'Jake Robinson'
Mar 30,2021
0 people found
this helpful
Corey was great with the whole process, he was always there to help and replied very quickly. Made the process very easy and straight forward....
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“Great communication and quick referencing, fr......”

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Mar 30,2021
Minithumbup
Amanda Field
Ektha Mehta
By: 'J.Lavery'
Mar 30,2021
0 people found
this helpful
Great communication and quick referencing, friendly and helpful team all round. I highly recommend Ascend as a letting agent for tenants...
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“DONT USE - ridiculous deposit deductions - aw......”

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Mar 23,2021
Minithumbdown
Robyn Young
By: 'Ruairi'
Mar 23,2021
40 people found
this helpful
DONT USE - ridiculous deposit deductions - awful customer service I'm not one to leave a review, normally. I thought that it is needed to try and spare someone else the same experience. Up until now I have been lucky it seems with my landlords / ...
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“Ektha was very friendly and responsive throug......”

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Mar 22,2021
Minithumbup
Ektha Mehta
By: 'Joe'
Mar 22,2021
0 people found
this helpful
Ektha was very friendly and responsive throughout the entire application process. She answered any and all queries I had and made sorting the flat a breeze....
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“Moving to Manchester...”

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Mar 19,2021
Minithumbup
Ektha Mehta
By: 'Karl'
Mar 19,2021
0 people found
this helpful
Ascend properties were able to help us find a great place in a location we were happy with very quickly. They had a great selection of properties available, and Ektha was so helpful throughout the process. She was able to provide answers to all of ...
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“AMAZING service...”

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Mar 19,2021
Minithumbdown
Katie
Tom Billington
By: 'Millie'
Mar 19,2021
0 people found
this helpful
Katie Blackburn Was so friendly, helpful and assertive right from the start. Most estate agents we have dealt with never got back to us. Katie kept me informed and even called and emailed out of Hours to keep us updated. Not only was she helpful ...
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“Katie Blackburn...”

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Mar 18,2021
Minithumbup
Katie
By: 'Emma cliff'
Mar 18,2021
0 people found
this helpful
Katie Blackburn you have been very helpful even more than what I expected as I’ve not done this before I was t sure what to expect but you really help me and my friend so thank you so much...
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“The experience was really professional, with ......”

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Mar 18,2021
Minithumbup
Amanda Field
Katie
By: 'DR RABIA S KHAN'
Mar 18,2021
0 people found
this helpful
The experience was really professional, with good value and quality. The deposit is a bit high but the property is worth living in....
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“Letting Review/Experience...”

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Mar 17,2021
Minithumbup
Courtney Davis-Parkes
By: 'KAVITA'
Mar 17,2021
0 people found
this helpful
Fantastic and efficient service from start to finish. Just to say a big thank you for your services provided in order to find me the right property. The staff have always been friendly, happy to help, reliable, very efficient and extremely professional. It really does ...
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“Helpful experience...”

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Mar 17,2021
Minithumbup
Katie
By: 'Amy Tilzey'
Mar 17,2021
0 people found
this helpful
Katie has been very helpful to me, she showed us around the apartment and was very nice and kept us very informed. She explained things well and had answers to all of our questions. If I had more questions I could always message her and ...
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“Was rushed for time to get my application don......”

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Mar 17,2021
Minithumbup
Jessica
By: 'BO'
Mar 17,2021
0 people found
this helpful
Was rushed for time to get my application done, ascend were very helpful and very swift in helping me do so. Would recommend !...
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“wooow what a great agency to deal with. I was......”

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Mar 13,2021
Minithumbdown
Ardent
Amanda Field
By: 'Safwan Hassan'
Mar 13,2021
0 people found
this helpful
wooow what a great agency to deal with. I was really pleased with Ascend service. the agent Ardent who viewed the property was such a nice person very provisional and responsive, he answered all the Questions and helped us with the offer process. within a ...
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“Very kind and professional...”

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Mar 12,2021
Minithumbup
Katie
By: 'SandraGuedes'
Mar 12,2021
0 people found
this helpful
Since the first minute Katie was very kind and profissional. For the first time since I have been in this process I really felt like she wanted to help me and that was amazing. The process was very simple, she was always available to answer ...
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“From the moment of my initial enquiry, I had ......”

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Mar 11,2021
Minithumbup
Joseph McCorkindale
By: 'Lisa'
Mar 11,2021
0 people found
this helpful
From the moment of my initial enquiry, I had a very quick response from Joseph and he was very helpful. Great communication....
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“AVOID AT ALL COSTS!!!...”

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Mar 11,2021
Minithumbdown
Robyn Young
By: 'Dorian Bury'
Mar 11,2021
70 people found
this helpful
Every single problem takes weeks of constant emailing, calling and threatening legal and council action to get sorted. The move-in date was delayed because the epc certificate wasn't valid, we weren't informed of this until a day before we were supposed to collect the keys. ...
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“Great customer service...”

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Mar 10,2021
Minithumbup
Katie
By: 'Beth'
Mar 10,2021
0 people found
this helpful
We spotted the property we were interested in and we were booked in for a viewing very quickly. Katie showed us around and answered all our questions and has been very attentive throughout the whole process....
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“The process has been incredibly quick and sea......”

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Mar 10,2021
Minithumbup
Katie
By: 'Megan'
Mar 10,2021
0 people found
this helpful
The process has been incredibly quick and seamless and Katie has been so helpful along the way! I always worry about the process of renting and how complicated it can be but everything was so smooth!...
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“100% recommended...”

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Mar 10,2021
Minithumbup
Ektha Mehta
By: 'Veronica'
Mar 10,2021
0 people found
this helpful
Very nice and professional service. Ektha was incredibly helpful and even pulled a few strings to help us move in exactly when we needed. So much appreciated to find such nice support. Thanks a lot!...
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“Great customer service...”

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Mar 10,2021
Minithumbdown
Katie
By: 'Beth'
Mar 10,2021
0 people found
this helpful
We spotted the property we were interested in and we were booked in for a viewing very quickly. Katie showed us around and answered all our questions and has been very attentive throughout the whole process....
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“Amazing team, great help...”

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Mar 09,2021
Minithumbup
Joseph McCorkindale
By: 'Emily'
Mar 09,2021
0 people found
this helpful
Joseph mccorkindale has been a massive help! All the team are really friendly, helpful and efficient with any queries and the application. Couldn't recommend enough...
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“Katie communicated with me via email and also......”

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Mar 09,2021
Minithumbup
Katie
By: 'Becca'
Mar 09,2021
0 people found
this helpful
Katie communicated with me via email and also phone calls regarding a range of properties at Empyrean when I enquired and provided an excellent service. She spent time answering a range of questions and helped me to choose a suitable apartment without bias, which I ...
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“Katie who showed us around was really warm an......”

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Mar 09,2021
Minithumbup
Katie
By: 'Maxine'
Mar 09,2021
0 people found
this helpful
Katie who showed us around was really warm and friendly and made us feel very at ease! She's the nicest person I've had show me a flat so deffo 5 stars from me. She's also been very helpful with letting us know the next steps in ...
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“5 star service...”

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Mar 08,2021
Minithumbup
Irfan Moghul
By: 'Danielle'
Mar 08,2021
0 people found
this helpful
Irfan from the Monton branch was so helpful and delivered great customer service throughout the process of booking a viewing to leaving a holding fee. I’ve never used ascend but would recommend to a friend, very polite and friendly staff that are very thorough ...
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“We'll never rent from Ascend again...”

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Mar 05,2021
Minithumbdown
By: 'Frustrated Tenant'
Mar 05,2021
30 people found
this helpful
It's a shame ascend properties were unable to live up to their expectation as being a reputable service. Firstly when we moved into the property the code on the key was wrong to get into the building, the hob didn't work for 2 months before someone ...
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 07/03/2022, 2:02 PM by
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 1:02 PM 07/03/2022 by

Awards won by Ascend Properties

Regional Awards won by Ascend Properties

Individual Branch Awards

Manchester, M3

Wolverhampton, WV1

Liverpool, L1

Manchester, M30



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Ascend Properties