“For over ten years I have been renting accommodations, using ......”
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1 Star Review
Oct 23,2014
By:
'Unsatisfied'
Oct 23,2014
Branch: Broadstairs, 123 High Street
Services: Lettings (as a Tenant)
Rent PCM: £600 Would you recommend?: No
Postcode: CT9
Branch: Broadstairs, 123 High Street
Lettings (as a Tenant)
Rent PCM: £600 Postcode: CT9
0people found this helpful
For over ten years I have been renting accommodations, using numerous agencies and private landlords. Belmonte is by far the worst agency I have ever come across. Any time we requested something to be fixed or replaced in the property the response was no. The ... read full review
What agent could do to change your mind?
Actually acted on behalf of the tenant and not just the landlord
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(1)
We are sorry to hear that you were dissatisfied by the service that was offered. We operate a strict complaints procedure and would like to look into the situation to ensure that everything was done in our power to rectify any issues. As you pointed out we are acting on behalf of the Landlord's instructions and we would like to ensure those were acted upon correctly. We have LET over 8,000 properties in the area and have had very few complaints, however there are situations sometimes whereby we ...
“Might be preferable not to use this agent as a ......”
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1 Star Review
Aug 25,2012
By:
'Disappointed132'
Aug 25,2012
Branch: Broadstairs, 123 High Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:
Branch: Broadstairs, 123 High Street
Lettings (as a Landlord)
Postcode:
0people found this helpful
Might be preferable not to use this agent as a landlord. When requesting an inspection, the staff member was denied access to every room and accepted that! They have always protected the tenant (who was growing illegal substances in the bedroom). We have also been ... read full review
“i am disgusted with the service that me and my ......”
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1 Star Review
Jun 17,2012
By:
'luke'
Jun 17,2012
Branch: Broadstairs, 123 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Broadstairs, 123 High Street
Lettings (as a Tenant)
Postcode:
0people found this helpful
i am disgusted with the service that me and my pregnant partner are getting from belmonte lettings. we have 8 cm holes in our window frames, dam in every room, wood rot on every frame yet it still takes the 6 months to sort and its still ... read full review
“Probably ok to go with if nothing is ever going ......”
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1 Star Review
Jan 17,2011
By:
'tosca86'
Jan 17,2011
Branch: Broadstairs, 123 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Broadstairs, 123 High Street
Lettings (as a Tenant)
Postcode:
0people found this helpful
Probably ok to go with if nothing is ever going to go wrong with your property. If you don't want to wait literally years for the most basic maintenance to be done then find a different agent.... read full review
“Belmonte (Broadstairs) - I would recommend them, the fee for ......”
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4 Star Review
Jun 04,2009
By:
'delpino'
Jun 04,2009
Branch: Broadstairs, 123 High Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Branch: Broadstairs, 123 High Street
Lettings (as a Tenant)
Postcode:
0people found this helpful
Belmonte (Broadstairs) - I would recommend them, the fee for the reference check is reasonable. The tenancy agreement is straightforward. Sometimes needed to follow-up with a problem, but all in all very professional.... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
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