Beresfords
4.9/5, 3199 reviews
95% recommended
97% lettings valuation accuracy
97% lettings fee satisfaction
Independent property professionals since 1968.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 97% 97% £350 £6,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
554 20 890 61 896 30 577 26 126 21
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Beresfords Rentals - Joe Trigg...”

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Apr 15,2018
Minithumbup
By: 'D'
Apr 15,2018
0 people found
this helpful
Joe was extremely helpful from day one. He answers emails promptly and helps sort out any issues quickly . He is professional and knowledgeable and it was easy to work with him on securing a tenancy . I would recommend him in the future....
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Comment on agent fees
I felt the tenancy fees Beresfords charged were quite high, but they appear in line with other agents I approached so ate probably fair for the market currently
Was this helpful? Yes
By: Bernadette Barcham MARLA Director Beresfords Letti
May 23, 2018
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Thank you for posting your review on the service you have received from our Witham Lettings office. I am glad to hear that you were happy with how you were dealt with by Joe in particular and pleased to read that you would recommend our services to others. ...

“To a very hight standard, made me feel at ease...”

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Apr 11,2018
Minithumbup
By: 'Gavin'
Apr 11,2018
4 people found
this helpful
The agent was very good and carried out her role to a very high standard I was made to feel very at ease with the whole experience...
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Comment on agent fees
Good
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“Very helpful.and efficient...”

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Apr 11,2018
Minithumbup
Christine
By: 'Phil'
Apr 11,2018
0 people found
this helpful
Very good experience from start to finish. Explained everything every step of the way and delivered what they promised.would highly recommend....
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Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Apr 18, 2018
View all comments (1)
Dear Phil Thank you so much for posting your 5 star review on the service you have received from Sarah and Christine from our Great Dunmow Lettings Office. I am glad that you had a very positive experience and would highly recommend our service to others. ...

“Was really helpful...”

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Apr 09,2018
Minithumbup
Christine
By: 'Dyl888'
Apr 09,2018
0 people found
this helpful
Joanna and christine was so helpful was my first time renting privately and was full of questions as you could expect so phoned multiple times and that was more than happy to help evry step of the way.... Massive thanks Dylan holthusen...
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Comment on agent fees
Good
Was this helpful? Yes
By: Bernadette Barcham MARLA Director Beresfords Letti
Apr 18, 2018
View all comments (1)
Thank you for taking the time to post your review in relation to the service you have received as a tenant from our Braintree lettings office. I am sure that Jo and Christine will be very happy with your comments and 5 star rating. ...

“A* Service from Lorna...”

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Apr 05,2018
Minithumbup
By: 'Nicola'
Apr 05,2018
5 people found
this helpful
Extremely happy with the service from Lorna. She is very professional and has gone over and above to help us....
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Comment on agent fees
Happy with our fee.
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“Professional and outstanding...”

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Apr 05,2018
Minithumbup
By: '12-Year-Tenants'
Apr 05,2018
0 people found
this helpful
Until very recently my wife and I rented a property fully managed by Beresfords Upminster. During our 12 year tenancy we received a professional service of a very high standard. A very special mention goes to Daniel Turner, the letting manager, who provided us with the ...
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Comment on agent fees
Beresfords have always been transparent about the fees charged but as a tenant you wish they would be a bit lower.
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By: Christopher Dutton
Apr 16, 2018
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I would like to take this opportunity in thanking you personally for completing a recent review on our Company via All Agents. Having read your comments I am pleased that your experience of dealing with us has been very positive. I am very grateful for your 5 star rating. ...

“A very easy straightforward and informative company, that gave us help all the way through...”

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Apr 03,2018
Minithumbup
By: 'Mr'
Apr 03,2018
0 people found
this helpful
Our dealings were with Jason Smith who provided a first class service from the start, he took care of everything and we could not have asked for anything more, he was always available for any help we needed, he alone gets 10 out 10, he was charming, ...
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Comment on agent fees
The agents fees were good and we got our money’s worth as they did everything for us.
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“Stress free, pleasant and friendly...”

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Mar 29,2018
Minithumbup
Christine
By: 'Chloe'
Mar 29,2018
0 people found
this helpful
I would like to thank Sarah and Christine for their help in arranging a convenient viewing time, fast response to my queries and quick process from start to finish to ensure that I could move in on my preferred date, all arranged in a short ...
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Comment on agent fees
Fair priced agents fees
Was this helpful? Yes

“Renting made easy...”

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Mar 27,2018
Minithumbup
By: 'Elaine'
Mar 27,2018
0 people found
this helpful
Joe was so helpful and made the whole process easy. Nothing was too much trouble and he explained and answered all my questions thoroughly. Renting a property is a first for me and I could not have wished for a better agent....
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Comment on agent fees
competitive with other companies
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
May 23, 2018
View all comments (1)
Dear Elaine, Thank you for posting your review on the service you have received from our lettings office in Witham and in particular you reference to Joe who does work very hard to ensure that everybody's experience is a positive one. I am sure that he will be very happy with 5 Stars, ...

“Professional Agent...”

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Mar 27,2018
Minithumbdown
By: 'Irenee'
Mar 27,2018
0 people found
this helpful
Steve has been very helpful even though it was not his job to do so. I have a real complaint against the rental side of Beresford but had to mention that Steve has been very helpful and professional...
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Apr 18, 2018
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Dear Mr Van den Ende. I am the Director of Beresfords Lettings Division and take pride in the service that our teams provide to both our Landlords and our Tenants and am disappointed to read that you were not happy with our rental division. Can I ask that you contact me to discuss the issues that you had and I will investigate it further my email address is [email protected] ...

“Great service!...”

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Mar 22,2018
Minithumbup
Alex
By: 'SJH@149'
Mar 22,2018
19 people found
this helpful
We dealt with Alex from day one & he could not have been more helpful. Communication was very good from start to finish & we were extremely happy with the service Beresfords provided, I highly recommend them!...
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Comment on agent fees
Fixed fee plus the dreaded VAT......
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“Excellent!...”

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Mar 21,2018
Minithumbup
Christine
By: 'Zoe'
Mar 21,2018
0 people found
this helpful
The whole Beresford team were so helpful throughout the renting process! They made things as simple and straight forward as possible to guide me through renting my first property! Would highly recommend Beresford to anyone interested in renting/buying a property...
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Comment on agent fees
The agents fees were fair and cheaper than I other estate agents in the area
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Apr 18, 2018
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Dear Zoe Thank you for posting your review on the service that our team at Braintree have provided you with on your first rental property. Thank you also for advising that you would recommend our service to others. ...

“Superb Service!...”

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Mar 20,2018
Minithumbup
By: 'Marrianne'
Mar 20,2018
0 people found
this helpful
Joe provided an end to end service which was professional, efficient, friendly and effective! I had not dealt with Beresfords previously but Joe's tenacity in maintaining constant, yet unobtrusive contact, whilst I was making the decision to let ensured Beresfords was kept on my radar. ...
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Comment on agent fees
Prepared to negotiate to seal the deal. Extremely competitive for a top class service.
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Apr 18, 2018
View all comments (1)
Dear Marrianne Thank you so much for taking the time to post your review on the service you have received from Joe at our Witham Lettings Division. I am sure that Joe will be happy with your kind words and hopefully you will be a client of ours for many years to come. ...

“70 Wickam Roas...”

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Mar 20,2018
Minithumbup
By: 'john'
Mar 20,2018
0 people found
this helpful
Fantastic service from both Joes. Great assistance from purchase of property through to letting. 1st class and very efficient. Would recommend to anyone....
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Comment on agent fees
Competitive pricing
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Apr 18, 2018
View all comments (1)
Dear John and Debbie Thank you for taking the time to post your review and awarding our team at Witham 5 stars for the service they have provided you. I hope that we are able to assist you for many years to come and thank you for your recommendation to others. ...

“Fantastic experience...”

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Mar 19,2018
Minithumbup
By: 'Orsolya'
Mar 19,2018
2 people found
this helpful
Emily and Michael did an amazing job. Michel was always there when we needed him and kept us informed all the way. This and their great effort and work ethic has really facilitated the renting process. They have made it possible to get paperwork and ...
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Comment on agent fees
Really good
Was this helpful? Yes

“Very efficient...”

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Mar 16,2018
Minithumbup
Ryan
Christine
By: 'Magali'
Mar 16,2018
0 people found
this helpful
We have been shown around the property by Ryan and he was very professional and friendly, when we had question after the viewing he was very helpfull, as well as Christine who we dealt with with all the paperwork....
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By: Steven Bond
Jul 05, 2018
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Magali Many thanks for taking the time to provide your feedback. I'm pleased that you found our staff both helpful and professional and I hope you enjoy your time in the property concerned. Best wishes Steven Bond Managing Director Residential Lettings ...

“Christine saw us early, handled the transaction efficiently and effectively, ......”

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Mar 12,2018
Minithumbup
Christine
By: 'David'
Mar 12,2018
0 people found
this helpful
Christine saw us early, handled the transaction efficiently and effectively, and provided clear explanations of our obligations. She was friendly and professional....
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Was this helpful? Yes
By: Bernadette Barcham MARLA Director Beresfords Letti
Apr 18, 2018
View all comments (1)
Dear David, Thank you for posting your review on the service you have received from Christine. I am sure that she will be very happy with your 5 star rating. ...

“Matthew was fantastic at knowing what we were searching for ......”

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Mar 11,2018
Minithumbup
Susie
By: 'Claire'
Mar 11,2018
1 people found
this helpful
Matthew was fantastic at knowing what we were searching for as family and he has found us our dream home! The whole process was a positive experience, we were kept well informed and both Matthew and Susie are friendly and professional. We would certainly recommend ...
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Comment on agent fees
The fees were reasonable.
Was this helpful? Yes

“I would definitely recommend Beresford's Braintree. I have had the ......”

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Mar 09,2018
Minithumbup
Ryan
By: 'Sharon'
Mar 09,2018
0 people found
this helpful
I would definitely recommend Beresford's Braintree. I have had the pleasure in dealing with Ryan over many years and it has always been an excellent first-class experience. From purchases/selling of properties through to letting. Ryan has always been very professional, friendly, consistent and reliable. ...
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Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Apr 18, 2018
View all comments (1)
Dear Sharon Thank you for your review and it is good to read that you have been a client of Beresfords for many years. Ryan is a very valued member of our staff and has now worked for us for many years. He has a fantastic knowledge of the area and the lettings market. I am sure that he will be very happy with your kind words. ...

“Excellent service,very helpful, friendly and informative. Would certainly recommend. ......”

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Feb 28,2018
Minithumbup
Ryan
By: 'Miss'
Feb 28,2018
0 people found
this helpful
Excellent service,very helpful, friendly and informative. Would certainly recommend. Ryan was extremely helpful and quick to respond to any queries....
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Comment on agent fees
Agents fees reasonable.
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Feb 28, 2018
View all comments (1)
Dear Miss Stroud, Thank you for posting your review on the service you have received from our lettings team in Braintree. Ryan has worked for us for many years and has lived in the area for most of his life so is very knowledgeable of the local market. I am sure he will be very grateful for your 5 star rating. It is always appreciated with a customer confirms that they would recommend us to others. ...

“As this was my first time renting a property, I ......”

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Feb 22,2018
Minithumbup
By: 'Jack'
Feb 22,2018
4 people found
this helpful
As this was my first time renting a property, I wasnt too knowledgable on everything but Sam was there to explain everything we asked and needed to know. He was very profressional and the process was very smooth and there was no hassle when dealing ...
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Feb 23, 2018
View all comments (1)
Dear Jack. I wanted to take the time to thank you personally for your very kind words in relation to the service you have received recently from our Colchester lettings office. I am sure that Sam will be very happy to read that you have awarded him 5 stars. ...

“What can we say other than Susie and Matt were ......”

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Feb 20,2018
Minithumbup
Susie
By: 'Jayne'
Feb 20,2018
0 people found
this helpful
What can we say other than Susie and Matt were so helpful and aware of what was happening regarding our sale and purchase. They were responsive to our telephone calls and kept us updated at all times. They certainly put our mind at rest during ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Susie Wood
Feb 20, 2018
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Thank you Jayne and John, we hope you have many years of happiness in your new home . ...

“My wife and I found the service offered by all ......”

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Feb 19,2018
Minithumbup
By: 'Marc'
Feb 19,2018
0 people found
this helpful
My wife and I found the service offered by all the staff at Beresfords Witham branch very professional, friendly and knowledgable....
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Comment on agent fees
Very Reasonable
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Feb 23, 2018
View all comments (1)
Dear Mark, Thank you for taking the time to post your review in relation to the service you have recently received from our team at Witham. It is always good to read that we have another satisfied customer. ...

“We found them very helpful and also very professional. Helped ......”

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Feb 16,2018
Minithumbup
By: 'Karen'
Feb 16,2018
0 people found
this helpful
We found them very helpful and also very professional. Helped out when needed always emailed or called back. Thanks alot...
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Comment on agent fees
Felt they were high as our house didn't go to market and sold to first person
Was this helpful? Yes

“Ben was very helpful Always got back to us quickly ......”

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Feb 13,2018
Minithumbup
By: 'Sharon'
Feb 13,2018
0 people found
this helpful
Ben was very helpful Always got back to us quickly on any queries Friendly and professional at all times. Credit to his company...
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Comment on agent fees
Competitive
Was this helpful? Yes

“Within my ever shifting requirements, and a fortnight deadline : Alice ......”

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Feb 13,2018
Minithumbup
Abby
By: 'ITProfessional'
Feb 13,2018
2 people found
this helpful
Within my ever shifting requirements, and a fortnight deadline : Alice Norkett, Abby Johnson, Kris/Chris and the team at the Chelmsford & Maldon office found me a brilliant flat - 1 mile from my new job. Also dealt with my questions and could not have been more ...
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Comment on agent fees
Fees are reasonable and good value for the service.
Was this helpful? Yes
By: Christopher Dutton
Feb 13, 2018
View all comments (1)
Many thanks for leaving your feedback and I was pleased to read that you were happy with the level of service provided to you by our lettings team at Chelmsford. Christopher Dutton Area Manager Residential Manager ...

“A very poor unreliable and time wasting service lacks professionalism ......”

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Feb 11,2018
Minithumbdown
By: 'Nick'
Feb 11,2018
2 people found
this helpful
A very poor unreliable and time wasting service lacks professionalism in all aspects in providing a customer service. Karl a agent spoken to on the phone booked a appointment for a viewing but property was already taken off market and the estate agents lacked the ...
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Was this helpful? Yes
By: Jason Smith ANAEA Area Director
Feb 12, 2018
View all comments (1)
I was sorry to hear of your experience but hope after our conversation today you can see what has happened here. As discussed we did receive a viewing request from you but according to the system here it was never confirmed. Viewings once confirmed are done so by telephone and email and again neither of these were done at the time. None the less it will never be our intention to provide an unhappy experience for our customers so if this is the case please accept my apologies in this matter. ...

“Great service! Fast response and friendly, polite and knowledgeable! Very ......”

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Feb 08,2018
Minithumbup
By: 'Mark'
Feb 08,2018
0 people found
this helpful
Great service! Fast response and friendly, polite and knowledgeable! Very happy with fees. So far, so good! Thanks Beresfords. Thanks Joe....
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Comment on agent fees
Good!
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Feb 23, 2018
View all comments (1)
Dear Mark Thank you for taking the time to post your review on the service you have received. I am sure that Joe will be very happy with your 5 stars. ...

“Lovely fella very helpful explained everything clearly and made sure ......”

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Feb 07,2018
Minithumbup
By: 'Rob'
Feb 07,2018
0 people found
this helpful
Lovely fella very helpful explained everything clearly and made sure we understood everything. Helped our move go smoothly and stress free...
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Comment on agent fees
£350 is a fair bit to pay for references similar companies were charging less than half of that.
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“We followed Lorna when she moved from another local agent ......”

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Feb 07,2018
Minithumbup
By: 'Peter'
Feb 07,2018
7 people found
this helpful
We followed Lorna when she moved from another local agent as we felt she was very professional and really put her heart into selling our apartment. Using an independent agency we feel we get a more personal and flexible service at a realistic cost. Beresfords ...
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Comment on agent fees
The fees were the best quoted from a selection of six agencies and were very good.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

https://www.beresfords.co.uk/complaints-procedures/
Last updated at 3:41 PM 27/06/2019 by allAgents

Awards won by Beresfords

Regional Awards won by Beresfords

Individual Branch Awards

Upminster, RM14

Romford, RM3

Maldon, CM9

Hornchurch, RM11

Great Dunmow, CM6

Colchester, CO1

Chelmsford, CM1

Chelmsford, CM1

Brentwood, CM14

Braintree, CM7

Billericay, CM12

Witham, CM8

Brentwood, CM15

Romford, RM2

Ingatestone, CM4

Ingatestone, CM4



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Beresfords