Beresfords
4.9/5, 3199 reviews
95% recommended
97% lettings valuation accuracy
97% lettings fee satisfaction
Independent property professionals since 1968.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 97% 97% £350 £6,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
554 20 890 61 896 30 577 26 126 21
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Our Dream Home...”

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Aug 08,2018
Minithumbup
By: 'Rachel'
Aug 08,2018
0 people found
this helpful
Lauren was very friendly, polite and professional from start to finish. She came to the property after her usual working hours and stayed for over an hour to allow us to have a second viewing and take measurements etc! She is a lovely girl and ...
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Comment on agent fees
N/A
Was this helpful? Yes

“Excellent service...”

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Aug 06,2018
Minithumbup
By: 'Matthew'
Aug 06,2018
0 people found
this helpful
I've let my property thriigh Beresfords Braintree for a number of years and always found Joanna and her time provide excellent service....
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Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Aug 24, 2018
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Dear Matthew Thank you for taking the time to post your review on the service you have received over the years from Joanna and our lettings team at Braintree. I am sure that they will be very pleased with your kind words. ...

“Very efficient...”

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Aug 06,2018
Minithumbup
By: 'Nick'
Aug 06,2018
0 people found
this helpful
A slick and efficient transaction by York, from the initial viewing, through to final paperwork and handing over of the keys....
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Comment on agent fees
Acceptable, on a par with others;.
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Aug 24, 2018
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Dear Nick, thank you for taking the time to post your review on the service that you have received from York at our Brentwood Lettings Division. I am sure that he will be very pleased with your award of 5 stars. ...

“Excellent Support!!...”

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Aug 03,2018
Minithumbup
By: 'Paul'
Aug 03,2018
1 people found
this helpful
The last two months of this sale transaction were challenging, with firstly the buyer and then the buyer's solicitor becoming incommunicado. Ben continued to chase both parties and used his knowledge of local solicitors/developers to great effect. He was always positive and kept me ...
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Comment on agent fees
Competitive
Was this helpful? Yes

“Excellent Service...”

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Aug 02,2018
Minithumbup
Christine
By: 'Veronica'
Aug 02,2018
1 people found
this helpful
The usual professional service from all lettings staff in Witham and Chelmsford offices. Joe Trigg in Witham is always ahead of the game and does an excellent, professional job....
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Comment on agent fees
Fees are rather high, in my opinion, however the service I receive is probably worth the outlay.
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Aug 24, 2018
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Dear Veronica I just want to write to you personally to thank you for posting your review on the service you have received from our lettings teams at Witham and Chelmsford. Our fees are not the cheapest on the market but certainly not the most expensive, but we do feel that they are justified as we invest in the most up to date technology and training for all of our staff to ensure that our customers receive the best legal advise and service. Thank you for awarding our teams 5 stars. ...

“Renting...”

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Aug 01,2018
Minithumbup
Adam
By: 'B'
Aug 01,2018
0 people found
this helpful
Very lovely people and so helpful. The service we were given was very professional. They were always available and helped us so much. Thank you....
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Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Aug 24, 2018
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Thank you for taking the time to post your review on the service you have received from our lettings team at Brentwood. I am glad that you had such a positive experience. ...

“Outstanding...”

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Aug 01,2018
Minithumbup
Christine
By: 'Nick'
Aug 01,2018
0 people found
this helpful
Very helpful and friendly, and understanding answered any questions we may of had and is always reliable if you needed something and would get straight back to you if not in the office...
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Comment on agent fees
Fees are fair compared to other companies
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Aug 02, 2018
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Dear Nick, Thank you for taking the time to write a review on the services you have recently received from our Lettings office in Braintree and for awarding the team 5 stars. It is always good for me to read such positive feedback. ...

“Professional competence and due care!...”

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Jul 31,2018
Minithumbup
By: 'H.'
Jul 31,2018
0 people found
this helpful
Ms Joanna is a very nice person who is kind and beautiful. She has a professional competence and due care in service of property she provides to customers. I am lucky to have her from the start and i like her professional behaviours very much!...
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Comment on agent fees
I highly recommend potential customers to Berefords Real Estate Agency, its office is located at Braintree for these good reasons if you would like to find a high quality property to make it a quality of your life! Especially my recommend to ms Joanna!
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Jul 31, 2018
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Thank for posting such a lovely review on the service that you have experienced recently in dealing with Jo from our Braintree lettings office. She has already read your review and wants to thank you for your kind words. ...

“Customer service...”

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Jul 28,2018
Minithumbup
By: 'Graham'
Jul 28,2018
0 people found
this helpful
Sharon has been most efficient and helpful during the checking out of my former tenant and the re letting to my new tenant. Sharon works alongside Vicki Elms A very efficient and professional team. If i was unsure of anything Sharon was always available to ...
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Comment on agent fees
Fair and competitive
Was this helpful? Yes
By: Christopher Dutton
Aug 15, 2018
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I Just wanted to thank you for taking the time to leave your recent review on our company and I'm pleased that you found our staff friendly and helpful throughout the transaction. Christopher Dutton Area Manager Residential Lettings ...

“Joe had a very pleasant manner and we had a clear diaglogue throughout the process...”

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Jul 28,2018
Minithumbup
By: 'CPR'
Jul 28,2018
1 people found
this helpful
Joe was very helpful through out our move and answered every question we had. He genuinely made our experience of moving very simple and minimise any additional stress. In all Joe is a very professional employee and an asset to your company. C.P.Rowling...
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Jul 31, 2018
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Thank you for posting your review and awarding Joe from our Witham Lettings office with 5 stars. Joe is a very important member of our team at Beresfords. ...

“All positive...”

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Jul 28,2018
Minithumbup
By: 'Jemjax'
Jul 28,2018
1 people found
this helpful
New to the idea of letting,we had 3 agents visit us. Beresfords and especially Joe came out of the first meeting as our preferred letting agent. Everything was clearly explained and we felt reassured that we were in both competent and professional hands. We Have ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Jul 31, 2018
View all comments (1)
Hi I would just like to take the time to reply to your review on the service provided to you by Joe and our team at our Witham Lettings office. Thank you for your very kind words and I hope that you enjoy your gap year in whatever you do and rest assured we will look after your property for you. ...

“Linda and Ben...”

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Jul 26,2018
Minithumbup
By: 'St'
Jul 26,2018
0 people found
this helpful
we found these two colleagues helpful during the 5 months it took for our house sale and would recommend them....
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Comment on agent fees
fair
Was this helpful? Yes

“Excellent!!...”

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Jul 26,2018
Minithumbup
By: 'Tors'
Jul 26,2018
0 people found
this helpful
Can't thank them enough! Very thorough and they were great with communication. Ben and Linda were Amazing! Thank you and would deffo recommend!...
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Comment on agent fees
Reasonable and competitive
Was this helpful? Yes

“Customer Service...”

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Jul 26,2018
Minithumbup
By: 'Local'
Jul 26,2018
0 people found
this helpful
I have dealt with the team at the Upminster branch for approx 10 years now. I always find the team very helpful and professional. Dan in particular is my go to individual. He has always provided me with great professional advice with regard to the Lettings ...
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Comment on agent fees
Market rate
Was this helpful? Yes
By: Christopher Dutton
Aug 15, 2018
View all comments (1)
I just wanted to thank you for taking the time to complete a review following your dealings with Beresfords. I was pleased to read that you were very happy with the level of service provided by our staff especially Dan, and I know he will be grateful for your 5 star rating. Christopher Dutton Area Manager Residential Lettings ...

“Fantastic customer service...”

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Jul 25,2018
Minithumbup
By: 'Anna'
Jul 25,2018
0 people found
this helpful
Would highly recommend Beresfords in Hornchurch. Karl and Linda were very helpful in finding my parents new home. They were very professional and always returned my phone calls. They kept me informed of developments and gave me appropriate advice and guidance. Would not hesitate to ...
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Comment on agent fees
Not applicable for us.
Was this helpful? Yes

“Lettings...”

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Jul 25,2018
Minithumbup
Debby
By: 'Mason'
Jul 25,2018
0 people found
this helpful
The lettings team were very helpful and friendly as well as being extremely professional. They kept us informed of progress during the letting of our property as well as advising us of any issues that arose....
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Comment on agent fees
Fees are good and competitive with other agents.
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By: Christopher Dutton
Aug 07, 2018
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Thank you for taking the time to complete a review on our Company following your recent experience of dealing with Beresfords. It is great to hear that have our staff have responded promptly and efficiently when an issue arose, and I know they will be grateful for your 5 star rating. Christopher Dutton Area Manager Residential Lettings ...

“Letting...”

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Jul 23,2018
Minithumbup
By: 'Christene'
Jul 23,2018
0 people found
this helpful
I have been really impressed by the excellent service Beresford and in particular Joe Trigg have provided in finding a new tenant for my Witham flat. Joe has kept me up to date with details of every viewing and has made this process stress free. ...
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Comment on agent fees
I was happy with the fees quoted especially as the service was excellent in comparison with a previous Witham agent that I had used in previous years.
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“Excellent customer service...”

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Jul 23,2018
Minithumbup
By: 'Kirsty'
Jul 23,2018
0 people found
this helpful
Joe kept me fully informed at all times and was always quick to respond to emails. He has a professional and friendly manner and ensured I had all the information I needed from the very beginning. Joe was really efficient in finding me a suitable ...
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Comment on agent fees
The fees are reasonable and compare well.
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“Very helpful and excellent costumer service!...”

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Jul 16,2018
Minithumbup
By: 'Petrit'
Jul 16,2018
0 people found
this helpful
I am very pleased with the service and help provided! Staff there is very polite and professional expecially Linda Sullivan....
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Comment on agent fees
Good
Was this helpful? Yes

“Excellent...”

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Jul 16,2018
Minithumbup
By: 'Rachel'
Jul 16,2018
0 people found
this helpful
Joe Trigg has been friendly and professional throughout the whole process of renting through Betesfords . He is always prompt and helpful when dealing with any queries we had . Thanks Joe...
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Comment on agent fees
Ok
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Jul 31, 2018
View all comments (1)
Dear Rachel and Darren I am really pleased to hear that you have a very positive experience when dealing with Joe at our Lettings office in Witham. Joe and the rest of the team works extremely hard to meet expectations of our landlords and tenants. Thank you for awarding 5 stars. ...

“Proactive and professional...”

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Jul 15,2018
Minithumbup
By: 'JB'
Jul 15,2018
16 people found
this helpful
If renting your house is what you want to do then Alice is the agent for you! She is a delight to work with, proactive, professional and with a sense of humour. She kept us well informed at all times and the whole process ran ...
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Comment on agent fees
Seems fair for the amount of work that is involved.
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Jul 31, 2018
View all comments (1)
I just wanted to thank you personally for posting your review on the service you have received from Alice from our Maldon Lettings office. I agree she is a delight to deal with very conscientious and customer service aware. I am sure she would be very pleased with your very kind words. Thank you again. ...

“House sale...”

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Jul 13,2018
Minithumbup
Susie
By: 'Sarah'
Jul 13,2018
0 people found
this helpful
Excellent and professional service from start to finish. It was a complicated chain and the help and support given was amazing. Communication and advice was excellent....
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“Great customer service...”

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Jul 10,2018
Minithumbup
By: 'Sarah'
Jul 10,2018
0 people found
this helpful
Thanks Joe for all your help, very professional. Would highly recommend and have done already. After having a bad experience with another agency it was great to find Joe at Beresfords...
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Comment on agent fees
Slightly pricey but haven't got a bad word to say about the staff
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Jul 31, 2018
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Dear Sarah, thank you for your review on the experience you had in dealing with Joe at our Lettings office in Witham. I also want to thank you for your recommendation to others, and for awarding 5 stars. ...

“Brilliant service...”

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Jul 03,2018
Minithumbup
By: 'Al'
Jul 03,2018
1 people found
this helpful
Joe is an exceptional kind man who made our move process very easy from start to finish. His communication skills were excellent. He answered every query and explained all fees and helped everything along overcthe finishing line. The dude's magic!...
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Jul 09, 2018
View all comments (1)
Thank you for taking the time to post your review on the service you have received recently in dealing with Joe from our Witham Lettings office. I am glad that we exceeded your expectations. I am sure he will be very happy with starts you awarded him. ...

“Thank you Joe...”

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Jul 03,2018
Minithumbup
By: 'Wrights'
Jul 03,2018
0 people found
this helpful
We would like to thank Beresfords Witham branch, but more importantly Joe Trigg for letting our 2 bedroom flat in Witham. We originally appointed CM Rent to market the property but after 8 weeks of bad communication and them not understanding the type of tenant we were ...
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Comment on agent fees
Good!
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By: Steven Bond
Jul 05, 2018
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I very much appreciate you taking the time to leave your feedback. It's disappointing that you had a poor experience with another local agent but I'm pleased that Beresfords were able to step in a find a suitable tenant for you. Joe works really hard and is a great ambassador for our company. I know he will be pleased to see that you have given a 5 star rating. Very best wishes Steven Bond Managing Director Residential Lettings ...

“Not super interested in organising viewings...”

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Jul 03,2018
Minithumbdown
By: 'NotPleased'
Jul 03,2018
2 people found
this helpful
I tried to arrange to view some properties by phoning them. I phoned three times over the course of a day to try and arrange to view a property and was told they'd speak with the owners and I'd be contacted but never heard anything ...
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Comment on agent fees
-
Was this helpful? Yes
By: Paul Ashton
Jul 09, 2018
View all comments (1)
Dear Sirs, I am extremely sorry that our services have not met with your expectations and if you are available I would like to discuss the instance in more depth, however you have not left any contact details. If you are available to discuss, I can be contacted on 01245 397497. Paul Ashton, Operations Director ...

“Outstanding...”

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Jun 27,2018
Minithumbup
By: 'Kerrie'
Jun 27,2018
4 people found
this helpful
Quick listing, great agent, sold for full asking price, easy viewings, couldnt have asked for anymore, house was pictured brilliantly great advice given...
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Comment on agent fees
Great
Was this helpful? Yes

“All Good...”

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Jun 26,2018
Minithumbup
By: 'Hassan'
Jun 26,2018
0 people found
this helpful
Always a difficult and stressful experience looking for a new home. However Paul minimised this by first taking the time to fully understand our requirements and budget. He then sourced a number of properties within the criteria and this saved time and hassle. Each time ...
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Comment on agent fees
Value for money.
Was this helpful? Yes

“Great service and tireless effort...”

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Jun 20,2018
Minithumbup
Stuart
By: 'Grateful'
Jun 20,2018
0 people found
this helpful
After trying 2 other agents, Stuart found us a buyer very quickly. The sale took a long time (not his or our fault!) but he kept us updated throughout and put in a lot of effort to get it through. I'd be very happy to recommend ...
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Comment on agent fees
Fee was acceptable for the current market.
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“Excellent service and efficiency...”

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Jun 11,2018
Minithumbup
By: 'Jeremy'
Jun 11,2018
0 people found
this helpful
Joe knew what sort of property I wanted and called me inmediately when 6 Albert Rd came on the market to rent . He arranged an appointment in no time at all and I took the property Well done Joe...
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Comment on agent fees
Not known
Was this helpful? Yes
By: Steven Bond
Jul 05, 2018
View all comments (1)
Jeremy Many thanks for your feedback and I'm pleased that you found Joe Trigg helpful and efficient. I very much appreciate your 5 star rating. Very best wishes Steven Bond Managing Director, Residential Lettings ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

https://www.beresfords.co.uk/complaints-procedures/
Last updated at 3:41 PM 27/06/2019 by allAgents

Awards won by Beresfords

Regional Awards won by Beresfords

Individual Branch Awards

Upminster, RM14

Romford, RM3

Maldon, CM9

Hornchurch, RM11

Great Dunmow, CM6

Colchester, CO1

Chelmsford, CM1

Chelmsford, CM1

Brentwood, CM14

Braintree, CM7

Billericay, CM12

Witham, CM8

Brentwood, CM15

Romford, RM2

Ingatestone, CM4

Ingatestone, CM4



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Beresfords