Beresfords
4.9/5, 3201 reviews
95% recommended
97% lettings valuation accuracy
97% lettings fee satisfaction
Independent property professionals since 1968.

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Latest Reviews

 View all Reviews 3201
31st Oct 2024
reviewed by 'Claire'
“Debby and Joe was extremely helpful and made sure that I got a good tenants in to look after the ......”
31st Oct 2024
reviewed by 'Muhammad Tanveer'
“We just bought our first property and got keys yesterday, being first time buyer were recommended by a family member ......”
30th Oct 2024
reviewed by 'Fran Arjona'
“I had a fantastic experience with Beresfords, especially thanks to Michaela. From start to finish, Michaela was professional, attentive, and ......”
30th Oct 2024
reviewed by 'Milton Saha'
“Thank you Gabby for her kind assistance and support. We appreciate your professionalism and commitment to go through all process. ......”
30th Oct 2024
reviewed by 'Evi'
“Great working with you guys. It was so fast and hitchless and we were able to meet up with our ......”
30th Oct 2024
reviewed by 'Warren'
“Excellent experience throughout. The team at Beresfords made it so effortless to list my property especially not being local. They ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 97% 97% £350 £6,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
554 20 890 61 896 30 577 26 126 21
Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 17:30
  • Sunday: 10:00 - 14:00
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Beresfords Branches (view all 16)
Billericay, CM12
Braintree, CM7
Brentwood, CM14
Chelmsford, CM1
Colchester, CO1
Country & Village, CM4
Gidea Park, RM2
Great Dunmow, CM6

“Outstanding service...”

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Dec 29,2018
Minithumbup
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Debby
By: 'Katie'
Dec 29,2018
0 people found
this helpful
Throughout the process, Debby and Lee were fantastic and always on hand to answer any questions. They really did go above and beyond to help us relocate to Billericay from abroad - I would absolutely recommend Beresfords to anyone looking to rent in the area!...
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By: Christopher Dutton
Jan 17, 2019
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I would like to take this opportunity in thanking you personally for completing a recent review on our Company. Having read your comments I am pleased that your experience of dealing with us has been very positive. I am glad that you have found our staff efficient and professional. I am very grateful for your 5 star rating and it is great that you are happy to recommend us to others. Christopher Dutton Area Manager Residential Lettings ...

“Extremely Helpful...”

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Dec 24,2018
Minithumbup
By: 'Remy'
Dec 24,2018
1 people found
this helpful
Joe has always gone above and beyond to help us in our move. He has been extremely helpful over the past 2 years and we can't thank him enough. So friendly and easy going!...
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Comment on agent fees
Good
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Jan 04, 2019
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I want to thank you for posting your review in relation to the service you have and continue to receive from our lettings office in Witham and your comments in particular to Joe. It is great for me to read such positive comments and I thank you for your 5 star award. ...

“Excellent Service as Always...”

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Dec 17,2018
Minithumbup
By: 'Sharan'
Dec 17,2018
1 people found
this helpful
Joe is fantastic at his job and also friendly, helpful, extremely efficient and very professional. I would recommend him to all Landlords wishing to Let their Properties. He makes the whole process fast , hassle free and as smooth as it could possibly be. Well Done ...
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Comment on agent fees
Reasonable
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Dec 18, 2018
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Dear Sharon I wanted to thank you for posting your review on the service you have received from Joe at our Witham lettings Office. I am sure that he will be very happy with your comments. ...

“House Sale...”

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Dec 16,2018
Minithumbup
By: 'Gary'
Dec 16,2018
1 people found
this helpful
The members of staff at Witham branch are smart, Polite and very professional. They keep you informed all the time and try to deal with any problems in the chain, Even if they have to try the impossible because we were buying through Purple bricks ...
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Comment on agent fees
Good but could all ways be better
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“Friendly, kind and very helpful...”

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Dec 15,2018
Minithumbup
By: 'PP'
Dec 15,2018
0 people found
this helpful
Maria was very helpful and professional in dealing with my precise needs. She understood my situation, and requirements to help me find the correct property....
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Comment on agent fees
Unsure, this was my first time in seeking rented accommodation.
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Dec 18, 2018
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I am pleased to read that you are happy with the service you have received in dealing with Maria from our Brentwood lettings office. I will pass on your comments. Thank you ...

“Paul Fynn...”

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Dec 12,2018
Minithumbup
By: 'Mr'
Dec 12,2018
0 people found
this helpful
Paul recently helped in the purchase of a retirement flat for my mother, he was extremely courteous in his dealings at a difficult time and provided a thorough detailed knowledge of the process that made it easy for my mother to understand....
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Comment on agent fees
reasonably priced, helped by the good backup of the sales staff in branch
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“Maria, has been a fabulous help , great advice when I needed it , helpful , great organiser . I have had a great experience dealing with Maria....”

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Dec 12,2018
Minithumbup
By: 'Cliff'
Dec 12,2018
0 people found
this helpful
Maria has been a fabulous help good advice when needed , helpful , well organised would recommend her without hesitation , many thanks....
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Dec 18, 2018
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Thank you for taking the time to post your review about Maria our inventory clerk at Brentwood Lettings. She works very hard to assist all of our clients tenants and landlords alike. I am sure that she will appreciate you awarding her with 5 stars. ...

“Reliability and Professionalism...”

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Dec 10,2018
Minithumbup
By: 'Ruth'
Dec 10,2018
0 people found
this helpful
From the start of the whole process,the manorism,professional stance of the staffs was warming and welcoming,the team was very supportive with my needs....
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Comment on agent fees
Should be less
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“Fantastic experience...”

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Dec 08,2018
Minithumbup
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Christine
By: 'Carrie'
Dec 08,2018
0 people found
this helpful
The team at beresfords are so friendly and helpful. They have made a very stressful time for me and my family so very easy. They have been great when I've phoned up with the daftest of questions and nothing has been to much trouble for ...
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Comment on agent fees
Good
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Dec 18, 2018
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Dear Carrie I want to thank you for taking the time to post your review on the positive experience you have had when dealing with our lettings team at Braintree. Thank you for awarding them with 5 stars. I will pass on your comments. ...

“Moving Home...”

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Dec 08,2018
Minithumbup
By: 'Mr'
Dec 08,2018
1 people found
this helpful
We was very pleased with the service you gave us on selling our property. I couldn't have asked for more. Thankyou to all of you,you all get 5 Stars from us. Many thanks Mr and Mrs Penn...
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Comment on agent fees
Good
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“fantastic...”

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Dec 08,2018
Minithumbup
By: 'Martyn'
Dec 08,2018
1 people found
this helpful
Dan was absolutely fantastic, we would definitely use dan if we move again. He's made other companies look rubbish. Thanks....
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“Perfection...”

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Dec 08,2018
Minithumbup
By: 'Sheila'
Dec 08,2018
1 people found
this helpful
Daniel, Oliver and the team have just sold our property in super quick time and with great efficiency. Each and every member of the team were always polite and courteous and couldn't do enough for us. This meant that what could have been a very ...
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Comment on agent fees
Actually, I thought the fee a bit high, but, I suppose in retrospect the fee was comparable to other agents.
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“Great service...”

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Dec 05,2018
Minithumbup
By: 'Charlie'
Dec 05,2018
0 people found
this helpful
We have dealt with Daniel since we started renting out our house. He is always helpful, pleasant and honest. His advice is trustworthy and he's super efficient....
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Comment on agent fees
Reasonable
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By: Christopher Dutton
Dec 15, 2018
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I would like to take this opportunity in thanking you personally for completing a recent review on our Company. Having read your comments I am pleased that your experience of dealing with us and especially Dan has been very positive. I am very grateful for your 5 star rating. Christopher Dutton Area Manager Residential Lettings ...

“Fast Letting...”

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Dec 03,2018
Minithumbup
By: 'J'
Dec 03,2018
0 people found
this helpful
Delighted with Beresfords, completing the letting on our two properties on the same day following only a short period of advertising. Fast, professional, thorough, and helpful. They did a great job....
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By: Christopher Dutton
Dec 04, 2018
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Many thanks for leaving your feedback and I was pleased to read that you were happy with the level of service provided to you by our lettings team at Upminster. Christopher Dutton Area Manager Residential Manager ...

“Letting...”

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Dec 03,2018
Minithumbup
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Christine
By: 'Des'
Dec 03,2018
0 people found
this helpful
Very happy with the service from Joanne and her team. Feed back was regular which help with my time frame for completing decoration work prior to the re-let....
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Comment on agent fees
With rising rents over the years fees need to be looked at to lower the % charged.
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By: Bernadette Barcham MARLA, Director Beresfords lett
Dec 05, 2018
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Dear Mr Chaplin Thank you for taking the time to post your review and I am really pleased to read that you are happy with the service provided by Jo, Christine and the lettings team at Braintree. I take on board your comment on the fees. However we are not the cheapest in the area but we are certainly not the most expensive and feel that our fees are fully justified by the service we provide to all of our clients. I hope that you agree. The rents do go up over the years but at a much lower perc ...

“Painless journey from start to finish...”

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Dec 03,2018
Minithumbup
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Dominique
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Tessa
By: 'Samantha'
Dec 03,2018
7 people found
this helpful
Based on my requirements, Dominique emailed me a property that met my needs. I knew instantly it was perfect and requersted a viewing. I ended up having a viewing that evening and confirmed that day that I would like to take the property for rental. ...
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Comment on agent fees
Fees are as expected and fair.
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Dec 05, 2018
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Dear Samantha, Thank you for posting your review and awarding our lettings team at Colchester with 5 stars and such positive feedback which is always good to read. I will pass on to the team your kind words and thanks again. ...

“Joe has been very helpful & encouraging.. I had lost all hope renting due to past experiences. Joe was able secure a good tenant.....”

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Dec 03,2018
Minithumbup
By: 'SWaya'
Dec 03,2018
1 people found
this helpful
I am happy with the way Beresford has managed my property, making sure all legal requirements are adhered to by both parties. Thank you.....
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Comment on agent fees
Ok
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Dec 05, 2018
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Thank you for writing a review on the service that Joe and our management team have provided to you in managing your rental property. It is imperative that we ensure our clients are legally compliant and I thank you for your kind words and 5 star award. I hope that we continue to manage your property for many years to come. ...

“Nothing too much trouble...”

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Dec 03,2018
Minithumbup
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Susie
By: 'Caroline'
Dec 03,2018
0 people found
this helpful
Susie helped my elderly mother sell her house. From the word go she was very sensitive to my mother's needs and nothing was too much trouble. Her warmth and generosity made it a very smooth process for my mother. We are very pleased with the ...
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Comment on agent fees
The fees were very good.
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“Highly Recommended...”

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Dec 03,2018
Minithumbup
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Susie
By: 'Clive'
Dec 03,2018
0 people found
this helpful
This was the first time we have sold a house, from the start to finish we were really put at ease from the first time Susie Wood came to value our house. Her team Sophie and Lisa were always there to assist us professionally when ...
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Comment on agent fees
We were very happy with the fees agreed
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“Over and Above Normal Duty...”

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Dec 03,2018
Minithumbup
By: 'Mrs'
Dec 03,2018
1 people found
this helpful
Joe Trigg is totally professional and so conscientious he goes over and above what one would expect. Excellent service, always with a smile. Dan Augustine is always pleasant and helpful; although I do not actually deal with him, he is always welcoming....
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Comment on agent fees
Perhaps a little high, but then you get what you pay for.
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By: Veronica Cheesewright (Cheeseburger ;-) )
Dec 05, 2018
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Actually your fees are worth it - perhaps I worded my review rather badly; it becomes very costly when tenants choose to renew only six months at a time. ...

“Extremely happy...”

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Nov 30,2018
Minithumbup
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Susie
By: 'Julia'
Nov 30,2018
0 people found
this helpful
Extremely happy with Susie and Lisa's friendly and helpful professionalism, together with their local knowledge,making the entire process smooth and trouble-free. I have recommended them to a neighbour who is thinking of putting their house on the market....
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Comment on agent fees
I believe you get what you pay for so I’m happy with the rate
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“Excellent...”

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Nov 30,2018
Minithumbup
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Debby
By: ''The'
Nov 30,2018
0 people found
this helpful
Debby was amazing always so helpful, reassuring and professional. She done everything she could to help us and we are so grateful, we can not thank her enough. Abby was also amazing and so efficient making sure everything ran smoothly. We meet Lauren on the ...
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Comment on agent fees
Good
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By: Christopher Dutton
Dec 04, 2018
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Thank you for taking the time to complete a review on our Company following your recent experience of dealing with Beresfords. It is great to hear that you have had a positive experience, and I know they will be grateful for your 5 star rating. Christopher Dutton Area Manager Residential Lettings ...

“Would not recommend...”

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Nov 27,2018
Minithumbdown
By: 'A'
Nov 27,2018
2 people found
this helpful
Very not happy with the service I received while letting my flat out. Will not be using these agents again and would not recommend to other landlords. These guys will only have time to get you to sign their terms and to value, everything else- ...
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Comment on agent fees
Asked for a fee reduction on my last email but the question was absolutely avoided
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By: Steven Bond
Dec 04, 2018
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Thank you for providing feedback regarding your recent experience when dealing with our company. Naturally I was disappointed to read some of your comments and as a result asked the relevant Branch Manager at Colchester to investigate further. Subsequently I understand that she has now spoken to you directly and resolved this matter to your satisfaction. Should this not be the case then please email me personally via [email protected] ...

“great...”

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Nov 27,2018
Minithumbup
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Abby
By: 'JO'
Nov 27,2018
0 people found
this helpful
i found the experience very professional . Abby and Lauren are very polite and answered all my questions ,all together a great team and i felt very comfortable and confident in renting from Beresfords at billericay ....
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Comment on agent fees
Good
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By: Christopher Dutton
Dec 04, 2018
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Many thanks for leaving your feedback and I was pleased to read that you were happy with the level of service provided to you by our lettings team at Billericay. Christopher Dutton Area Manager Residential Manager ...

“Excellent service...”

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Nov 26,2018
Minithumbup
By: 'John'
Nov 26,2018
0 people found
this helpful
We had total satisfaction with the service we received from Beresfords in Shenfield. Having sold our property they worked extremely hard to find us a new home. We would particularly single out Paul Fynn. Nothing was too much trouble and he was always prepared to ...
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Comment on agent fees
Good
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“Amazing!...”

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Nov 26,2018
Minithumbup
By: 'Emma'
Nov 26,2018
1 people found
this helpful
My whole experience has been brilliant with beresfords. I had a few viewings with Joe for one property, and nothing was ever a problem for him. I could email with anything and nothing was a hassle. He definetly went the extra mile! I would definetly ...
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Comment on agent fees
Good
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Dec 05, 2018
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Dear Emma, I want to thank you for taking the time to post your review. I am sure that Joe will be really happy with your comments and for awarding him with 5 stars for the service he provided. Also want to thank you for recommending Beresfords to others. ...

“Upminster Rental...”

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Nov 26,2018
Minithumbup
By: 'Upminster'
Nov 26,2018
0 people found
this helpful
From Daniel Turner's initial engagement through to the handing over of the keys we have experienced a seamless journey. Each team member played their role in a professional and courteous manner. We are hoping for an uneventful letting with good tenants who pay on time. ...
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Comment on agent fees
The rates are competitive in the Upminster market.
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By: Christopher Dutton
Dec 04, 2018
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Thank you for taking the time to complete a review on our Company following your recent experience of dealing with Beresfords. It is great to hear that you have had a positive experience, and I know they will be grateful for your 5 star rating. Christopher Dutton Area Manager Residential Lettings ...

“Friendly smooth process...”

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Nov 26,2018
Minithumbup
By: 'Jaimi'
Nov 26,2018
1 people found
this helpful
Joe was very friendly and helpful. Joe stayed in contact very frequently and kept us updated with new properties on the market. Joe explained the processes in detail. We have moved into our new flat and are very happy so far. Thank you Joe....
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Comment on agent fees
This is the first time I have had to pay agent feeds cannot comment.
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Dec 05, 2018
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Dear Jaimi I wanted to thank you personally for taking the time to write a review on the service you have recently received from Joe and the Lettings team at Witham. I hope you will be very happy in your new home and I am sure that Joe will be very happy with your award of 5 stars and kind words. ...

“Excellent!...”

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Nov 24,2018
Minithumbup
By: 'K'
Nov 24,2018
1 people found
this helpful
As a first time landlord, Beresford, and Joe in particular, took all the stress out of the process and finding great tenants. Very kind, helpful and efficient, I was never left waiting for an answer to a query. The price structure is very good too! ...
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Comment on agent fees
Very fair
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Dec 05, 2018
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Thank you very much for taking the time to post your review and award 5 stars to our Lettings team in Witham and in particular Joe. I am sure that he will be very happy with your kind words and 5 stars. ...

“Excellent throughout...”

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Nov 22,2018
Minithumbup
By: 'PHILIP'
Nov 22,2018
0 people found
this helpful
Kate was prompt, polite and thoroughly professional. I had full confidence in her checking me out of the property. Any and all issues were resolved quickly and painlessly....
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Dec 05, 2018
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Dear Philip Thank you for taking the time to post a review on the service you received from Katy at our Braintree lettings office. I am sure that she will be very happy with your comments and for awarding her 5 stars. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

https://www.beresfords.co.uk/complaints-procedures/
Last updated at 3:41 PM 27/06/2019 by allAgents

Awards won by Beresfords

Regional Awards won by Beresfords

Individual Branch Awards

Upminster, RM14

Romford, RM3

Maldon, CM9

Hornchurch, RM11

Great Dunmow, CM6

Colchester, CO1

Chelmsford, CM1

Chelmsford, CM1

Brentwood, CM14

Braintree, CM7

Billericay, CM12

Witham, CM8

Brentwood, CM15

Romford, RM2

Ingatestone, CM4

Ingatestone, CM4



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