CODA Estates
5/5, 808 reviews
97% recommended
100% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
99% lettings fee satisfaction
We are more than just your local estate agency, we offer the complete buying, selling and lettings package. Our ‘can do’ ethos is embedded in the company, delivering the complete solution through our collaboration with solicitor firms, financial advisors and preparing your property with staging, cleaning and property maintenance. For ... show more We are more than just your local estate agency, we offer the complete buying, selling and lettings package. Our ‘can do’ ethos is embedded in the company, delivering the complete solution through our collaboration with solicitor firms, financial advisors and preparing your property with staging, cleaning and property maintenance. For your property, you only need CODA Estates.

Our unique offering is why we are one of the fastest growing estate agencies in Glasgow’s central belt and ranked in the top 100 agents across the whole of the UK. We deliver a complete bespoke solution for your property needs.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 98% £35,000 £18,000,000
Lettings 96% 99% £285 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
139 5 346 14 247 5 30 1 19 2
Areas covered
  • G1
  • G66
  • G3
  • G64
  • G61
  • G65
  • G67
  • G33
  • G69
  • G22
  • G68
  • G21
  • G12
Address

2-4 Heath Avenue
Lenzie,Glasgow
Glasgow
G66 4LG
0141 775 1050

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TPOS SAL
Images & Videos

“Pleasure from start to finish...”

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May 19,2023
Minithumbup
Claire
Jennifer
By: 'Laura Johnston'
May 19,2023
0 people found
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Dealing with Claire & Jennifer was a pleasure from start to finish. They took the stress out of what was an extremely difficult time, especially managing all the viewings. Would highly recommend, and will definitely use them again....
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“First Class Throughout....”

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May 18,2023
Minithumbup
Jennifer
Claire
By: 'Tom Grant'
May 18,2023
0 people found
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Jennifer and Claire were superb in the way they handled the sale of our home. Viewing was arranged promptly and care was taken to minimise any inconvenience. The sale went smoothly and efficiently from start to finish...
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“We've used Coda for many years for our small ......”

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May 15,2023
Minithumbup
Nicole
By: 'Iain'
May 15,2023
0 people found
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We've used Coda for many years for our small BTL business and always had a fantastic service. Thanks once again to Nicole for getting another tenant into one of our properties...
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“Great Experience...”

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May 11,2023
Minithumbup
Shannon
By: 'Xinrong'
May 11,2023
0 people found
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I had a wonderful viewing experience and Shannon was very professional, providing helpful answers to all of my inquiries. I am pleased to have found a satisfactory apartment through Coda....
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“Excellent service from CODA. We were given ex......”

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May 05,2023
Minithumbup
Nicole
Darren
By: 'Stuart'
May 05,2023
0 people found
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Excellent service from CODA. We were given extremely helpful advice and were kept fully informed about all aspects of the rental service. Highly recommended....
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“I received really thorough and quick response......”

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May 05,2023
Minithumbup
Nicole
By: 'Ailsa'
May 05,2023
0 people found
this helpful
I received really thorough and quick responses from Nicole. She went out of her way to make sure I was able to secure a tenancy as quick and as hassle free as possible....
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“We were delighted with Coda and especially Sh......”

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Apr 29,2023
Minithumbup
Shannon
By: 'Fiona Hayes'
Apr 29,2023
0 people found
this helpful
We were delighted with Coda and especially Shannon when we were seeking a tenant for my Mother’s flat in Lenzie. They handled everything for us very quickly and efficiently and found a tenant in no time at all. Would highly recommend using Coda....
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“I dealt with Shannon while trying to find a n......”

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Apr 28,2023
Minithumbup
Shannon
By: 'Nicky Higgins'
Apr 28,2023
0 people found
this helpful
I dealt with Shannon while trying to find a new tenant for my property. Shannon was great from start to finish making the whole process very easy, finding us a long term tenant who we had no issues with....
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“Excellent customer service...”

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Apr 28,2023
Minithumbup
Shannon
Nicole
By: 'Terry'
Apr 28,2023
0 people found
this helpful
This was my very first time dealing with an estate agents and I can honestly say that I would recommend them to anyone. The staff are amazing over the phone and also in person and any issues I've had they have been dealt with in ...
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“I have utilised quite a few agents over the l......”

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Apr 28,2023
Minithumbup
Shannon
Nicole
By: 'James Cameron'
Apr 28,2023
0 people found
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I have utilised quite a few agents over the last 15 years as a landlord and Coda by far has exceeded my expectations. The professionalism shown by staff and proactive approach to solutions when needed has been exemplary! Thank you Shannon, Erin and Nicole for all ...
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“Very professional letting agents....”

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Apr 28,2023
Minithumbup
Shannon
Nicole
By: 'Elizabeth KELLY'
Apr 28,2023
0 people found
this helpful
As a landlord I am very satisfied with the level of service provided by all staff at Coda. Communication between different departments and myself is very good and I am always kept up to date with issues relating to my rental. I am very pleased ...
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“Coda lettings...”

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Apr 27,2023
Minithumbup
Shannon
Darren
By: 'Paul'
Apr 27,2023
0 people found
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Would definitely recommend Coda to both landlords and tenants, very professional company, quick to respond and easy to do business with....
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“Darren, Claire & Jennifer and the whole team ......”

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Apr 21,2023
Minithumbup
Darren
Jennifer
By: 'Nick'
Apr 21,2023
0 people found
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Darren, Claire & Jennifer and the whole team at Coda were amazing. Always available to chat and clear and precise with the full process. Property sold within 3 weeks of going on the market. Highly recommend...
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“Excellent Estate Agency...”

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Apr 21,2023
Minithumbup
Shannon
By: 'Hanna'
Apr 21,2023
0 people found
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I‘ve had a great experience finding a flat through CODA Estates. Property Manager Shannon Miller has been most helpful and friendly on that journey. Communication is excellent; all my enquiries have been answered quickly and clearly, appointments have been arranged just as swiftly. I ...
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“First class experience. Very attentive and re......”

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Apr 21,2023
Minithumbup
Shannon
Darren
By: 'Ashley'
Apr 21,2023
0 people found
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First class experience. Very attentive and respond to queries extremely quickly. Nothing an issue and a very pleasant experience all round. I am happy to have Coda Estates as my letting agent and contact for my flat....
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“Claire was a fantastic contact to have at Cod......”

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Apr 19,2023
Minithumbup
Claire
By: 'Lorna'
Apr 19,2023
0 people found
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Claire was a fantastic contact to have at Coda. Her superb knowledge and total support were always there whenever we needed it. I can't recommend Claire & Jennifer enough. They were a great CODA team keeping us fully informed at all times....
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“First class service from start to finish. Cla......”

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Apr 17,2023
Minithumbup
Claire
By: 'Nicola McArthur'
Apr 17,2023
0 people found
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First class service from start to finish. Claire was very helpful and approachable. From arranging the home report, house photos and viewings. Overall brilliant service, would definitely recommend and would use again....
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“Jennifer was super helpful when we were selling our house. ......”

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Apr 17,2023
Minithumbup
Jennifer
By: 'Lorna'
Apr 17,2023
0 people found
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Jennifer was super helpful when we were selling our house. She planned our appointments perfectly and nothing was ever a problem to her. Always very positive & supportive in every aspect of selling our house....
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“Shannon was courteous and patent ....”

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Apr 14,2023
Minithumbup
Shannon
By: 'Paul'
Apr 14,2023
0 people found
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Shannon was courteous and patent with us from the start in our pursuit of finding tempory accommodating she corresponded promptly at all stages. Only our insurance company let us down ....
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“I recently had to sell my late fathers house......”

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Mar 28,2023
Minithumbup
Claire
By: 'Ronnie'
Mar 28,2023
0 people found
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I recently had to sell my late fathers house, one of the most difficult times in my life and the service provided by Coda Estates was 1st class! Claire who mainly dealt with the sake of the property made the whole process easy and kept ...
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“Fabulous experience! Claire was so helpful an......”

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Mar 27,2023
Minithumbup
Claire
Jennifer
By: 'Chloe'
Mar 27,2023
0 people found
this helpful
Fabulous experience! Claire was so helpful and very approachable ! Nothing was ever too much bother ! Also Jennifer was a great help too whenever we needed to speak to someone ! Overall brilliant! Would definitely recommend and would use coda again !...
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“Coda supported us through the process. Our ho......”

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Mar 27,2023
Minithumbup
Jennifer
Claire
By: 'Leonie Baird'
Mar 27,2023
0 people found
this helpful
Coda supported us through the process. Our house was not on the market long but we had to remarket several times due to buyers falling through. Jennifer and Claire were a great support and we appreciated all their advice and recommendations. We have now completed ...
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“Claire and Jennifer @ Coda estates recently s......”

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Mar 25,2023
Minithumbup
Jennifer
Claire
By: 'Stephen'
Mar 25,2023
0 people found
this helpful
Claire and Jennifer @ Coda estates recently sold my property. Clair and Jennifer were always really helpful, quick to respond to any queries and kept me up to date at all times during the process....
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“I first contacted Coda estates in order to vi......”

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Mar 23,2023
Minithumbup
Lewis
By: 'Ross Whitelaw'
Mar 23,2023
0 people found
this helpful
I first contacted Coda estates in order to view a home report. This was sent almost instantly after completing an online enquiry. I then made contact with sales advisor ‘Lewis’ who provided me with a viewing time/date. Lewis at this time was friendly and ...
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“Great service...”

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Mar 22,2023
Minithumbup
Jennifer
Claire
By: 'Jenny F'
Mar 22,2023
0 people found
this helpful
Thank you Claire and Jennifer so much for your help with selling our home. You made the process simple and easy to understand and I appreciated your patience and expertise. It's easy to sell a house when the markets good, not so easy when the ...
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“Great service...”

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Mar 22,2023
Minithumbup
Claire
By: 'Jerry Roberts'
Mar 22,2023
0 people found
this helpful
Dealing with Claire was an absolute pleasure. She was always there with advice and help whenever we needed it. Claire is from the local area and knows it like the back of her hand. It was also helpful that if Clare was out of the ...
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“2 big thumbs up!...”

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Mar 20,2023
Minithumbup
Claire
Jennifer
By: 'David & Lorraine'
Mar 20,2023
0 people found
this helpful
Brilliant work and very friendly people, sold our house in 5 hours! Very happy with their work, two big thumbs up!...
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Attachments

Review file
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“Very fast, efficient and friendly service, as......”

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Mar 13,2023
Minithumbup
Lewis
By: 'Elaine Troup'
Mar 13,2023
0 people found
this helpful
Very fast, efficient and friendly service, as always from Coda. Lewis was great to deal with. Will use them again...
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“Very helpful staff who replied quickly to ema......”

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Mar 07,2023
Minithumbup
Shannon
Darren
By: 'Mairi'
Mar 07,2023
1 people found
this helpful
Very helpful staff who replied quickly to emails and answered any questions we had. Would recommend CODA estates to anyone looking to rent a flat...
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“Excellent professional and efficient service.......”

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Feb 27,2023
Minithumbup
Shannon
By: 'Vivienne'
Feb 27,2023
1 people found
this helpful
Excellent professional and efficient service. Offered great advice and guidance throughout the lettings process. Would highly recommend if you have a property to let....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

CODA Estates Limited Complaints procedure:

We are committed to providing a high-quality service to all our clients. When something goes wrong,
we need you to tell us about it. This will help us to improve our standards.

If you have a complaint about our service, or about the service of a contractor or third party who we
have instructed to provide goods or services in relation to a property owned by or occupied by you, please write down the details of your complaint and send it to:

CODA Estates Limited
2-4 Heath Avenue
Lenzie
Glasgow
G66 4LG

0141 775 1050

[email protected]

On receipt of your complaint we will adhere to the following procedure: -

Stage 1
We will acknowledge receipt of your complaint in writing within 5 working days of receiving it, giving
you a named contact who will be dealing with the complaint.

Stage 2
Your named contact will then investigate your complaint and will send you a detailed written reply,
including their suggestions for resolving the matter, within 10 working days of us receiving your
complaint.

There may occasionally be circumstances out-with our control which prevent us from adhering to
this time frame. These include: -

? when the office is closed for public holidays;
? where adverse weather or sickness has led to staff shortages;
? where we cannot respond in full without the input of a third party (e.g. contractor, landlord,
tenant) who is not available;
? where we cannot respond in full without visiting the rental property and the tenant is
restricting access;
? where we cannot respond in full without the input of a key member of staff who is not available.

We will contact you if we are unable to respond within this time frame and let you know when we aim to respond by.

Stage 3
Upon receipt of our response under Stage 2 above, if you are still not satisfied, you can contact us
again in writing and we will arrange for a senior manager to review the decision.

Stage 4
Our senior manager will write to you within 10 working days of us receiving your request for a review, confirming our final position on your complaint and explaining our reasons.


PROPERTY SALES PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.

If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the time frames set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).

What will happen next?
? We will send you a letter acknowledging receipt of you complaint within three working days
of receiving it, enclosing a copy of this procedure.
? We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
? If, at this stage, you are still not satisfied, you should contact us again and we will arrange for
a separate review to take place by a senior member of staff.
? We will write to you within 15 working days of receiving your request for a review,
confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:

The Property Ombudsman Ltd
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP

T: 01722 333 306

W: www.tpos.co.uk

Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving
our final viewpoint letter, including any evidence to support your case.

The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.

PROPERTY LETTINGS PROCEDURE
You may apply to the First-tier Tribunal for Scotland (Housing & Property Chamber) if we have breached the Scottish Letting Agent Code of Practice and you remain dissatisfied once the above
stages have been exhausted, or if we do not process your complaint within a reasonable timescale. You can contact the Housing & Property Chamber at: -

4th floor
1 Atlantic Quay
45 Robertson Street
Glasgow
G2 8JB

0141 3025900

https://www.housingandpropertychamber.scot

CODA Estates Limited is registered with the Scottish Letting Agent Register and is required to adhere to the Scottish Letting Agent Code of Practice which can be found at:

http://www.legislation.gov.uk/ssi/2016/133/schedule/made.

In accordance with the code we will retain (in electronic or paper form) all correspondence about a complaint for five years.
Other complaints procedures

CODA Estate is also a member of the Council of Letting Agents (www.counciloflettingagents.com)

The Property Ombudsman (www.tpos.co.uk). You may invoke their complaints procedure if you remain dissatisfied once stages 1-4 above have been exhausted, or if we do not process your
complaint within a reasonable timescale.
Last updated at 11:25 AM 15/02/2024 by allAgents

Awards won by CODA Estates

Regional Awards won by CODA Estates

Individual Branch Awards

Glasgow, G66



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CODA Estates