CODA Estates
5/5, 808 reviews
97% recommended
100% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
99% lettings fee satisfaction
We are more than just your local estate agency, we offer the complete buying, selling and lettings package. Our ‘can do’ ethos is embedded in the company, delivering the complete solution through our collaboration with solicitor firms, financial advisors and preparing your property with staging, cleaning and property maintenance. For ... show more We are more than just your local estate agency, we offer the complete buying, selling and lettings package. Our ‘can do’ ethos is embedded in the company, delivering the complete solution through our collaboration with solicitor firms, financial advisors and preparing your property with staging, cleaning and property maintenance. For your property, you only need CODA Estates.

Our unique offering is why we are one of the fastest growing estate agencies in Glasgow’s central belt and ranked in the top 100 agents across the whole of the UK. We deliver a complete bespoke solution for your property needs.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 98% £35,000 £18,000,000
Lettings 96% 99% £285 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
139 5 346 14 247 5 30 1 19 2
Areas covered
  • G1
  • G66
  • G3
  • G64
  • G61
  • G65
  • G67
  • G33
  • G69
  • G22
  • G68
  • G21
  • G12
Address

2-4 Heath Avenue
Lenzie,Glasgow
Glasgow
G66 4LG
0141 775 1050

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TPOS SAL
Images & Videos

“I thought moving house would be a nightmare, ......”

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Jul 28,2023
Minithumbup
Shannon
By: 'Rebecca'
Jul 28,2023
0 people found
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I thought moving house would be a nightmare, but actually Coda (Shannon in particular) made it straightforward and stress free. Shannon was very friendly and helpful, and responded promptly whenever I had to get in touch. Thanks very much Shannon!...
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“Could not be better! Lewis, Darren and Sharon......”

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Jul 28,2023
Minithumbup
Lewis
Darren
By: 'Jonathan'
Jul 28,2023
0 people found
this helpful
Could not be better! Lewis, Darren and Sharon and the full team that worked on the sale of our property, were brilliant, advised us promptly at every stage and helped us navigate the market appropriately. Although it was slightly outwith their usual catchment we knew ...
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“Nicole has been nothing but efficient and fri......”

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Jul 27,2023
Minithumbup
Nicole
By: 'Heather'
Jul 27,2023
0 people found
this helpful
Nicole has been nothing but efficient and friendly since we first contacted CODA regarding a letting. Prompt at responding to emails, and very helpful in getting us into the property quickly and easily. Fantastic service...
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“Nicole has been very attentive to my requests......”

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Jul 24,2023
Minithumbup
Nicole
By: 'Grace'
Jul 24,2023
0 people found
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Nicole has been very attentive to my requests. Great service and very satisfied thus far....
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“Nicole was very helpful throughout the proces......”

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Jul 21,2023
Minithumbup
Nicole
By: 'Claire'
Jul 21,2023
0 people found
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Nicole was very helpful throughout the process of applying for a rental property....
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“The agents were amazing, they helped me so mu......”

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Jul 14,2023
Minithumbup
Darren
Shannon
By: 'Noemi Sanchez'
Jul 14,2023
0 people found
this helpful
The agents were amazing, they helped me so much and they replied me back very fast :) amazing service....
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“The service provided by Coda was extremely am......”

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Jul 14,2023
Minithumbup
Jennifer
Claire
By: 'Kenneth'
Jul 14,2023
0 people found
this helpful
The service provided by Coda was extremely amazing. Coda made the process easy. Kept regular communication and answered all my questions quickly and effectively. I cannot recommend them enough....
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“Excellent and prompt service. From the point......”

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Jul 11,2023
Minithumbup
Shannon
By: 'Michael'
Jul 11,2023
0 people found
this helpful
Excellent and prompt service. From the point of booking to view the property, during the View and documentation after the view was handled in a high professional manner. The feedback and timing was excellent....
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“Bought and sold a property through coda estat......”

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Jul 04,2023
Minithumbup
Lewis
Simon
By: 'Laura Hird'
Jul 04,2023
0 people found
this helpful
Bought and sold a property through coda estates. Really good communication throughout with Lewis and Simon, cannot fault the service we received....
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“I cannot recommend Coda Estates enough, they ......”

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Jul 04,2023
Minithumbup
Shannon
Sharon
By: 'Jennifer'
Jul 04,2023
0 people found
this helpful
I cannot recommend Coda Estates enough, they have massively helped me with Tennant & landlord issues, court and legal recommendations, helping to find me property, and going over and above every single time. Shannon has been outstanding, the advice, help and hard work she has done ...
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“Lewis, Darren and Sharon are excellent agents......”

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Jun 30,2023
Minithumbup
Lewis
Darren
By: 'Graeme Robertson'
Jun 30,2023
0 people found
this helpful
Lewis, Darren and Sharon are excellent agents. I have dealt with Coda for many years where they were letting properties for me. Most recently they sold a property for me and negotiated a price which was well above my expectations. Polite and always updating me. ...
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“My experience was rather good, the contact wa......”

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Jun 29,2023
Minithumbup
Nicole
Darren
By: 'Robbie Wilson'
Jun 29,2023
0 people found
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My experience was rather good, the contact was very helpful and handled all my questions with professionalism....
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“Claire and Jennifer at Coda Estates were wond......”

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Jun 23,2023
Minithumbup
Claire
Jennifer
By: 'Karen'
Jun 23,2023
0 people found
this helpful
Claire and Jennifer at Coda Estates were wonderful from start to finish when selling. They were professional in every way keeping us well informed at every step. Nothing was too much trouble for them. I would highly recommend them....
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“Very welcoming and professional...”

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Jun 22,2023
Minithumbup
Shannon
Nicole
By: 'Leslie'
Jun 22,2023
0 people found
this helpful
Coda are a very welcoming estate agent very profesional and accommodating I would recommend them to anyone looking for a house...
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“I used Coda estates to sell my property. Lew......”

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Jun 22,2023
Minithumbup
Lewis
By: 'Chris'
Jun 22,2023
0 people found
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I used Coda estates to sell my property. Lewis Bell was first class. We agreed a strategy and stuck with it and it paid off despite some external obstacles to overcome. Like most things, communication is key, and Lewis kept me up to date with ...
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“Instant comms, friendly and very knowledgeabl......”

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Jun 19,2023
Minithumbup
Lewis
Sharon
By: 'Scott A'
Jun 19,2023
0 people found
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Instant comms, friendly and very knowledgeable team who I feel have gone above and beyond the norm to help me....
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“I’m delighted with the service I’ve received ......”

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Jun 18,2023
Minithumbup
Simon
By: 'Jan'
Jun 18,2023
0 people found
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I’m delighted with the service I’ve received from CODA. Simon has been great to deal with and kept me up to date at all stages of the process....
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“Excellent Estate Agent...”

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Jun 12,2023
Minithumbup
Claire
Jennifer
By: 'Jack'
Jun 12,2023
0 people found
this helpful
Friendly and professional service. Very good advice given from different members of the team. Overall an excellent agent providing great value....
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“Claire Stirling and the team at CODA Lenzie w......”

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Jun 12,2023
Minithumbup
Claire
Jennifer
By: 'Lynda'
Jun 12,2023
0 people found
this helpful
Claire Stirling and the team at CODA Lenzie were great. The photographer also did a fabulous job. I had to go away for a holiday and they were happy to take my keys and do any viewings. Nothing was too much trouble. Was a pleasure ...
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“Trustworthy, dependable and professional- would recommend...”

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Jun 12,2023
Minithumbup
Shannon
By: 'Arran'
Jun 12,2023
0 people found
this helpful
Shannon Miller was a *huge* help throughout my experience with CODA Estates- constantly keeping me in the loop and answering any questions I had both quickly and clearly. I was overall very impressed with CODA Estates and would recommend them to others looking at properties ...
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“Really friendly service...”

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Jun 12,2023
Minithumbup
Shannon
By: 'Kirsty'
Jun 12,2023
0 people found
this helpful
The service we have received from Shannon so far has been great, she has been really attentive and friendly, answering any queries we've had in the application process....
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“Dealing with this estate agent was very easy ......”

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Jun 07,2023
Minithumbup
Shannon
Nicole
By: 'A Finch'
Jun 07,2023
0 people found
this helpful
Dealing with this estate agent was very easy and stress free. All communication we had was very nice and if we had any questions or concerns we could always send them a message knowing that it'll be dealt with. Would highly recommend their services....
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“Top class in their field!I've been working ......”

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Jun 07,2023
Minithumbup
Nicole
Sharon
By: 'Steven'
Jun 07,2023
0 people found
this helpful
Top class in their field! I've been working with Coda for about 18 months now. They manage my properties and also sold a family home. The quality of their service has been consistently excellent throughout. They've always been friendly, knowledgeable & efficient and most importantly, always deliver ...
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“Received a very positive and professional se......”

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Jun 01,2023
Minithumbup
Jennifer
Claire
By: 'Jayne Ballantyne'
Jun 01,2023
0 people found
this helpful
Received a very positive and professional service from Jennifer, Claire and the rest of the team ! We bought our dream home with tremendous support from Jennifer ! Then swiftly sold our property with the intention of achieving a certain amount by the very professional Claire!. (We ...
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“We had a very good experience with CODA and S......”

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May 30,2023
Minithumbup
Shannon
By: 'Maria Stella Trabucco'
May 30,2023
0 people found
this helpful
We had a very good experience with CODA and Shannon, everything was smooth and Shannon replied to all our questions fast and with professionalism. We rented a house in Kirkintilloch and this is our first experience renting so far from Glasgow city centre and we ...
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“Excellent service provided by Coda Lenzie and......”

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May 24,2023
Minithumbup
Claire
Jennifer
By: 'David & Lorraine MacLennan'
May 24,2023
0 people found
this helpful
Excellent service provided by Coda Lenzie and especially from Claire and Jennifer. Always made themselves available when we needed advice about help in relation to our sale. Very professional and very nice, approachable ladies. They regularly kept us in the loop with enquiries and regularly ...
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“Superb Service as always from the Coda Team -......”

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May 24,2023
Minithumbup
Claire
Jennifer
By: 'Mark Jones'
May 24,2023
0 people found
this helpful
Superb Service as always from the Coda Team - they are a pleasure work with and incredibly professional - I would never use anybody else....
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“Careful, thoughtful and professional guidance......”

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May 23,2023
Minithumbup
Shannon
By: 'Lynn'
May 23,2023
0 people found
this helpful
Careful, thoughtful and professional guidance provided, which was particularly helpful for me, as I had not rented property for a very long time. Excellent service and customer care....
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“Sale of inherited property...”

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May 22,2023
Minithumbup
Claire
Jennifer
By: 'James'
May 22,2023
0 people found
this helpful
Absolutely brilliant to deal with from start to finish and any queries were responded to promptly. The team handled all viewings and kept me fully informed throughout the process...
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“I was taken care of when my mobility needs ch......”

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May 22,2023
Minithumbup
Shannon
Erin
By: 'Al'
May 22,2023
0 people found
this helpful
I was taken care of when my mobility needs changed and the property I lived in became unmanageable. The staff kept me updated with suitable properties. All very friendly and approachable. There was aseamless transition from old to new and happy to still be a ...
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Staff picture Shannon
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Staff picture Dionne
Staff picture Darren
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

CODA Estates Limited Complaints procedure:

We are committed to providing a high-quality service to all our clients. When something goes wrong,
we need you to tell us about it. This will help us to improve our standards.

If you have a complaint about our service, or about the service of a contractor or third party who we
have instructed to provide goods or services in relation to a property owned by or occupied by you, please write down the details of your complaint and send it to:

CODA Estates Limited
2-4 Heath Avenue
Lenzie
Glasgow
G66 4LG

0141 775 1050

[email protected]

On receipt of your complaint we will adhere to the following procedure: -

Stage 1
We will acknowledge receipt of your complaint in writing within 5 working days of receiving it, giving
you a named contact who will be dealing with the complaint.

Stage 2
Your named contact will then investigate your complaint and will send you a detailed written reply,
including their suggestions for resolving the matter, within 10 working days of us receiving your
complaint.

There may occasionally be circumstances out-with our control which prevent us from adhering to
this time frame. These include: -

? when the office is closed for public holidays;
? where adverse weather or sickness has led to staff shortages;
? where we cannot respond in full without the input of a third party (e.g. contractor, landlord,
tenant) who is not available;
? where we cannot respond in full without visiting the rental property and the tenant is
restricting access;
? where we cannot respond in full without the input of a key member of staff who is not available.

We will contact you if we are unable to respond within this time frame and let you know when we aim to respond by.

Stage 3
Upon receipt of our response under Stage 2 above, if you are still not satisfied, you can contact us
again in writing and we will arrange for a senior manager to review the decision.

Stage 4
Our senior manager will write to you within 10 working days of us receiving your request for a review, confirming our final position on your complaint and explaining our reasons.


PROPERTY SALES PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.

If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the time frames set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).

What will happen next?
? We will send you a letter acknowledging receipt of you complaint within three working days
of receiving it, enclosing a copy of this procedure.
? We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
? If, at this stage, you are still not satisfied, you should contact us again and we will arrange for
a separate review to take place by a senior member of staff.
? We will write to you within 15 working days of receiving your request for a review,
confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:

The Property Ombudsman Ltd
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP

T: 01722 333 306

W: www.tpos.co.uk

Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving
our final viewpoint letter, including any evidence to support your case.

The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.

PROPERTY LETTINGS PROCEDURE
You may apply to the First-tier Tribunal for Scotland (Housing & Property Chamber) if we have breached the Scottish Letting Agent Code of Practice and you remain dissatisfied once the above
stages have been exhausted, or if we do not process your complaint within a reasonable timescale. You can contact the Housing & Property Chamber at: -

4th floor
1 Atlantic Quay
45 Robertson Street
Glasgow
G2 8JB

0141 3025900

https://www.housingandpropertychamber.scot

CODA Estates Limited is registered with the Scottish Letting Agent Register and is required to adhere to the Scottish Letting Agent Code of Practice which can be found at:

http://www.legislation.gov.uk/ssi/2016/133/schedule/made.

In accordance with the code we will retain (in electronic or paper form) all correspondence about a complaint for five years.
Other complaints procedures

CODA Estate is also a member of the Council of Letting Agents (www.counciloflettingagents.com)

The Property Ombudsman (www.tpos.co.uk). You may invoke their complaints procedure if you remain dissatisfied once stages 1-4 above have been exhausted, or if we do not process your
complaint within a reasonable timescale.
Last updated at 11:25 AM 15/02/2024 by allAgents

Awards won by CODA Estates

Regional Awards won by CODA Estates

Individual Branch Awards

Glasgow, G66



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CODA Estates