“Appalling unethical and rude. Pretty sure the......”
Share on :
1 Star Review
Oct 17,2019
By:
'A'
Oct 17,2019
Branch: Medway, 54 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: ME4
Branch: Medway, 54 High Street
Lettings (as a Tenant)
Postcode: ME4
0people found this helpful
Appalling unethical and rude. Pretty sure they steal from us . We rented a year and they were awful people to get a hold of or do any repairs A. Hoskins... read full review
View all comments
(1)
Thank you for the review, however we feel this is unfair, if a tenant reports a problem in the property then we will try to get a contractor to resolve the situation as soon as we possibly can, in some circumstances we have no control over repairs and have to contact the landlord directly.
We are a professional agent and have been for over 50 years so to accuse of stealing it wouldn't be worth our business. If you would like to contact us directly in order to discuss then we would be happy answ ...
“Very poor agent with no care for the tenants...”
Share on :
1 Star Review
Jul 12,2018
By:
'DO'
Jul 12,2018
Branch: Medway, 54 High Street
Services: Lettings (as a Tenant)
Rent PCM: £775 Would you recommend?: No
Postcode: ME1
Branch: Medway, 54 High Street
Lettings (as a Tenant)
Rent PCM: £775 Postcode: ME1
1people found this helpful
"I rented from this letting agent and found them to be very poor. It takes weeks if not months to get repairs done and that's if they even do them at all. We were left with water coming through the roof and dripping onto live ... read full review
Comment on agent fees
Bad. They only care about what profit they are making from a tenant. They never check the house so if you are a landlord looking to use this agent I wouldn’t as I had one check in 8 years
View all comments
(2)
We feel we need to reply to this false accusation and that we take detriment to the implications to the company and myself. The owners previously let the property privately and got into problems at which time we were requested to quote for our management services against another agent at which time we were instructed. We therefore visited the owners tenant, started to collect rent on their behalf, the tenant refused to pay further rent, we served notice in this regards and during notice period t ...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Awards won by Garratt Anderson & Partners
Regional Awards won by Garratt Anderson & Partners
Individual Branch Awards
Subscribe Agent
Insert your details below to receive a text or email update when Garratt Anderson & Partners receive new reviews