Lawson (Plymouth)
4.9/5, 877 reviews
98% recommended
95% sales valuation accuracy
96% sales fee satisfaction



Property Features

No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 96% £32,000 £16,995,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
11 0 1 0 500 10 334 9 12 0
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Lawson (Plymouth) Branches (view all 2)

“Excellent service...”

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Jul 15,2019
Minithumbup
Ann
By: 'Roger'
Jul 15,2019
0 people found
this helpful
Friendly and efficient service from initial valuation through to completion. We were kept informed of activity and developments so never felt forgotten...
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“Highly recommend! Great service!...”

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Jul 15,2019
Minithumbup
Kevin
By: 'Lucy'
Jul 15,2019
0 people found
this helpful
First time buying a house using Lawson’s and the whole process went incredibly smoothly. Had initial contact with Hannah, who was great at organizing many viewings in a short space of time due to us flying over for a visit from The Netherlands. After ...
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“Really pleased and highly recommend. This is ......”

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Jul 11,2019
Minithumbup
Emily
Ann
By: 'eleanor'
Jul 11,2019
0 people found
this helpful
Really pleased and highly recommend. This is my first house and they made the whole process much easier and minimised any stress for me. Very happy to answer questions and offer advice. I HIGHLY recommend Lawsons Plymouth!!...
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“Highly recommend Lawsons.We sold our house i......”

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Jul 05,2019
Minithumbup
By: 'Samantha'
Jul 05,2019
0 people found
this helpful
Highly recommend Lawsons. We sold our house in 2 weeks. We had 2 offers at the asking price and lots of viewings. We were kept updated regularly. Ann is brilliant, she kept us informed at every step and explained the process to us at the beginning. She ...
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“Thank you....”

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Jul 01,2019
Minithumbup
Ann
Katrina
By: 'Janice'
Jul 01,2019
1 people found
this helpful
All Staff friendly & worked hard to sell the property after 1st & 2nd buyers ‘pulled out.’ Good valuation, kept me updated at all times. Ann often helpful explaining the legal process. First ‘Time wasters’ wanted Property taken off the market, I agreed but not really knowing ...
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“We had house on market with 2 other agents be......”

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Jun 26,2019
Minithumbup
Tess
Chris
By: 'Alison'
Jun 26,2019
0 people found
this helpful
We had house on market with 2 other agents before using Lawsons. We had offer on first viewing with them and sale from second viewing. Very friendly and trustworthy staff. Tess particularly was brilliant. They seemed to work as a team so I could always talk ...
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“Very highly recommended.Excellent service an......”

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Jun 25,2019
Minithumbup
Kevin
Katrina
By: 'Jessica'
Jun 25,2019
0 people found
this helpful
Very highly recommended. Excellent service and amazing staff. Nothing was too much trouble. I would definitely use them again and recommend them to friends ?...
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“Informative, positive experience...”

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Jun 18,2019
Minithumbup
By: 'Paul'
Jun 18,2019
0 people found
this helpful
A very positive and informative interaction keeping us updated at all times on progress and what the next steps are....
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Comment on agent fees
Fair and reflective of service
Was this helpful? Yes

“Good experience and professional service...”

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Jun 17,2019
Minithumbup
Ann
Kevin
By: 'Donna'
Jun 17,2019
0 people found
this helpful
Recently completed a house sale through Lawson Estate Agents. The valuation was spot on and achieved a sale price very close to that. Feedback on viewings was provided quickly. Kevin negotiated a good price with the buyer. Annie Hall provided updates throughout regarding the progression...
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Comment on agent fees
Good
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“disappointment...”

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Jun 14,2019
Minithumbdown
By: 'James'
Jun 14,2019
0 people found
this helpful
I was told by the estate agent when I visited the property for the second that the leak in the roof would be resolved before I bought the property and moved in. It was a few weeks of fairly dry weather in May followed by ...
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Comment on agent fees
The fees would have been reasonable if I hadn't had to mend the roof myself and employ a roofer
Was this helpful? Yes
By: Ben Dreher
Jun 14, 2019
View all comments (1)
Hi James I am sorry to hear that you are experiencing ongoing issues with your roof, I cant speak for your management company but I can fully understand your frustrations! if you would like to discuss your issues directly with me please give me a call on 01752 229292 Kind regards Ben Dreher Director ...

“Good communication...”

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Jun 08,2019
Minithumbup
Karen
Tess
By: 'Sandra'
Jun 08,2019
0 people found
this helpful
Karen and her team have been great at keeping us updated regarding all parties involved in the chain. Very impressed with the progression team....
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“Emily was brilliant, gave good advice and helped me see what I could get value wise in different areas....”

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Jun 06,2019
Minithumbup
Emily
By: 'Jane'
Jun 06,2019
0 people found
this helpful
Emily offered to take me out to view several properties so that I could understand what I could get for my money in various areas. Plus when I needed it she gave me good advice over the phone....
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Comment on agent fees
Good
Was this helpful? Yes

“Great communication...”

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Jun 05,2019
Minithumbup
Tess
Julie Comber
By: 'Relieved'
Jun 05,2019
0 people found
this helpful
We just sold our house through Lawson Estate Agents. They were really great at keeping in touch, especially Tess, valued our house at roughly the right amount and worked hard in liaising with vendor and buyer with tricky negotiations. It really feels like you have ...
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Comment on agent fees
The fees are fair and around the market standard
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“Excellent! 5 star agency....”

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May 24,2019
Minithumbup
Ann
By: 'Anna'
May 24,2019
0 people found
this helpful
Lawson exceeded our expectations and supported us through the whole process. Both the sales and purchasing teams were brilliant and kept in regular contact. We would highly recommend them to anyone in the future....
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Comment on agent fees
Good value fees.
Was this helpful? Yes
By: Ben Dreher
Jul 05, 2019
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Hi Anon Thankyou for your recent glowing review, I am delighted that our team have exceeded your expectation and helped you to achieve a successful move. Kind regards Ben Dreher Director ...

“Happy seller - Smooth process...”

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May 16,2019
Minithumbup
Ben
Chris
By: 'Anon'
May 16,2019
0 people found
this helpful
Felt at ease with this agent. Great communication. Quick response to queries. Really positive but also realistic. Ben gave me a realistic valuation and I appreciated knowing what my property really would sell for. Chris did a great job with the marketing. Once sold Anne ...
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Comment on agent fees
The whole team worked hard for and deserved the fee.
Was this helpful? Yes

“Poor...”

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May 14,2019
Minithumbdown
Sarah
By: 'S'
May 14,2019
0 people found
this helpful
My husband and I have been left feeling very disappointed with the sale of our property through Lawson, Woolwell branch. We previously sold a property with Lawson, Mutley branch and my goodness what a difference and not in a good way either! The Mutley branch ...
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Was this helpful? Yes
By: Chris Mervyn MNAEA. Marketing Director
May 16, 2019
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Dear S, Thank you for your honest review. Thankfully poor reviews like this are few and far between but whilst it’s never nice to hear that we have failed in our own high standards as a market leading company, negative reviews serve to keep us on our toes and review our processes if the review warrants. On this occasion we got off to a great start with the sales team obtaining an agreed price £3000 over the asking price - but the communication of our after sales team seems to of failed you ...

“Excellent service felt looked after very professional but still time for a little humour...”

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May 12,2019
Minithumbup
Kevin
Ann
By: 'Philippa'
May 12,2019
0 people found
this helpful
This was a big decision for me to make a move now that I am on my own.Kevin Buckingham gets a gold star from me for his understanding and helpfulness,unfortunately my first buyer pulled out but Kevin soon had more viewings set up ...
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Comment on agent fees
The fees are good
Was this helpful? Yes
By: Ben Dreher
Jul 04, 2019
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Dear Philippa Thank you for your recent review, I am delighted that we have helped you recently and I am particularly delighted that my colleagues have made the whole process as stress free as possible, we really do care about our clients and its great to read that the time and effort we put in is appreciated so thank you. Kind regards Ben Dreher Director ...

“excellent...”

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May 09,2019
Minithumbup
Chris
Ben
By: 'keith'
May 09,2019
0 people found
this helpful
never realised anything could happen so quickly and with such efficiency, thank you so much for your superb service and help along the way...
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Comment on agent fees
very reasonable
Was this helpful? Yes

“Selling the house...”

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May 02,2019
Minithumbup
By: 'Terry'
May 02,2019
0 people found
this helpful
The service received from Tony at Lawsons Roborough was good. He was approachable, efficient and supportive. We have also been pleased with the support of the subsequent staff members who followed up the post sale queries....
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Comment on agent fees
Comparable with other local agents
Was this helpful? Yes

“eric ankers...”

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Apr 30,2019
Minithumbup
Kevin
Ann
By: 'eric'
Apr 30,2019
0 people found
this helpful
after a long and protracted buying process the staff where very helpful and pleasant kevin and ann especially thank you...
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Comment on agent fees
buyer did not pay any
Was this helpful? Yes
By: Ben Dreher
Jul 04, 2019
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Hi Eric Thank you for your review, I am glad you have had a good experience with our company and in particular my colleagues Kevin & Ann, I hope you are enjoying your new home! Kind regards Ben Dreher Director ...

“Fantastic...”

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Apr 30,2019
Minithumbup
Ann
By: 'mike'
Apr 30,2019
0 people found
this helpful
Cannot recommend Lawson property enough, from start to finish they have been great. I wish we had sold through them instead of just purchasing through them. Nothing is too much trouble, they call back when they say they will and keep you updated throughout. Ann ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Ben Dreher
Jul 04, 2019
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Hi Mike Thanks for your great review, communication is really important during a house sale and I am delighted my colleague Anne has kept you fully up to speed! when you are ready to sell you know where we are. Kind regards Ben Dreher Director ...

“Selling & Buying with Lawson...”

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Apr 28,2019
Minithumbup
Kevin
Emily
By: 'J'
Apr 28,2019
0 people found
this helpful
Excellent service and support from everyone at Lawson's. Always ready to help and nothing too much trouble. Ann kept us well informed throughout the process with weekly updates and answered any questions promptly. Would definitely recommend this agent to friends and family....
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Comment on agent fees
Good
Was this helpful? Yes
By: Ben Dreher
Jul 04, 2019
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Dear J & A Thank you for your great review, I am delighted that we have helped you secure your new home and that my colleagues have made the whole process as stress free as possible. Kind regards Ben Dreher Director ...

“Few tweaks needed...”

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Apr 26,2019
Minithumbup
By: 'Mrs.'
Apr 26,2019
0 people found
this helpful
Over all the service we received was good but could do with a few tweaks, we made an appointment to view a property and the agent never turned up, on a further viewing the agent never brought all the keys so unable to access all ...
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Comment on agent fees
None we are buyers
Was this helpful? Yes
By: Ben Dreher
May 02, 2019
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Hello Mrs Selwood Thank you for your honest review and I am sorry that we haven't lived up to our usual high standards on this occasion, I have spoken to my colleagues in the Woolwell office who are saddened that they have let you down on this occasion. on a positive note I understand that you have now completed on you new home. Kind regards Ben Dreher Director ...

“Great communication throughout the whole purchase process....”

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Apr 24,2019
Minithumbup
Julie Comber
Tess
By: 'ECP'
Apr 24,2019
0 people found
this helpful
From the initial and very professional viewing with Julie Comber to the communication with Tess Denley and Annie the whole process of buying our Buy to let property has gone very smoothly. Thank you Lawson for making the buying process an easy and pleasureable experience....
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Comment on agent fees
We are purchasing so no fees.
Was this helpful? Yes
By: Ben Dreher
May 02, 2019
View all comments (1)
Hi ECP Thank you for your recent review highlighting the professional service that you have received from my colleagues Julie, Tess & Annie, we are very fortunate to have such experienced property professionals in our team, we firmly believe this is the key to successful moving and I am delighted we have helped you on this occasion. Kind regards Ben Dreher Director ...

“Fantastic service from start to finish...”

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Apr 18,2019
Minithumbup
By: 'Tim'
Apr 18,2019
0 people found
this helpful
The whole Lawson team have been amazing from start to finish. Natalia's knowledge of the property and possible improvements, Hannah's patience while we showed our builders around and Ann and Jo's help keeping on top of the transaction have all been first class. Thank you!...
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Was this helpful? Yes
By: Ben Dreher
May 02, 2019
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Hi Tim Thank you for your recent review, we really do have an amazing team and I am delighted my colleagues Natalia, Hannah, Jo & Ann have done all they can to make your purchase run smoothly, good luck in your new home! Kind regards Ben Dreher Director ...

“Excellent service...”

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Apr 17,2019
Minithumbup
Ann
By: 'Mrs'
Apr 17,2019
0 people found
this helpful
Everyone involved in our purchase were professional and friendly. Hannah and Ann were the staff members we had most contact with hence we have named them. We would not hesitate to use this company we're we to sell....
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Was this helpful? Yes
By: Ben Dreher
Apr 30, 2019
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Hello Mrs Brewer Thank you for your recent kind review, I am delighted that you have found your buying experience to be a positive one and we would be delighted to help you sell in the future should you need to! Kind regards Ben Dreher Director ...

“Brilliant Customer Service....”

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Apr 16,2019
Minithumbup
Kevin
By: 'Kayleigh'
Apr 16,2019
0 people found
this helpful
Since our house went on the market this office has been really helpful with helping us find a suitable property. Great communication and a very friendly and efficient service especially from Kevin and Hannah from this office as that's who we have been in contact ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Ben Dreher
Apr 30, 2019
View all comments (1)
Hi Kayleigh Thank you for your review of your recent experience with our Woolwell office and in particular my colleagues Kevin & Hannah, with a combined 35 years of experience you were in safe hands! Good luck in your new home. Kind regards Ben Dreher Director ...

“Sale at long distance...”

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Apr 15,2019
Minithumbup
Kevin
By: 'Alan'
Apr 15,2019
0 people found
this helpful
Tony dealt with initial meeting in a highly professional and well prepared way detailing how he had arrived at selling price. We were kept up to date and when sale fell through it didn't take long to find a second (and successful) buyer...
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Comment on agent fees
Was the industry norm
Was this helpful? Yes
By: Ben Dreher
Apr 30, 2019
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Hi Alan Thank you for your kind review and in particular your praise for my colleague Tony, we pride ourselves on our highly motivated knowledgeable staff and I am delighted we have helped you successfully sell your home. Kind regards Ben Dreher Director ...

“Excellent service...”

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Apr 07,2019
Minithumbup
Kevin
Ann
By: 'Carol'
Apr 07,2019
0 people found
this helpful
We bought a BTL flat through this agent and the service was excellent; frequent contact following the transaction through ensuring deadlines were met....
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Comment on agent fees
n/a
Was this helpful? Yes
By: Ben Dreher
Apr 30, 2019
View all comments (1)
Hi Carol & Richard Thankyou for your recent review, I am really pleased that you found our company easy to work with and helpful, please let us know when you are in the market for your next investment. Kind regards Ben Dreher Director ...

“T&T are the best...”

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Apr 05,2019
Minithumbup
Tina
Tess
By: 'Irene'
Apr 05,2019
0 people found
this helpful
Tina and Tess are the best, they really cared about us and felt like we were not just customers. I can only reccomend these two ladies they are the best and they made our purchase much easier. Considering also the fact that this was our ...
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Was this helpful? Yes
By: Ben Dreher
Apr 26, 2019
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Hello Irene Thank you for your glowing review and in particular your kind words about my colleagues Tess & Tina, we are very fortunate to have such excellent employees within our business and I am delighted that we have helped you secure your fabulous new home. Kind regards Ben Dreher Director ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 9:10 AM 09/01/2019 by allAgents

Awards won by Lawson (Plymouth)

Regional Awards won by Lawson (Plymouth)

Individual Branch Awards

Plymouth, PL3

Plymouth, PL6



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