Lawson (Plymouth)
4.9/5, 877 reviews
98% recommended
95% sales valuation accuracy
96% sales fee satisfaction



Property Features

No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 96% £32,000 £16,995,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
11 0 1 0 500 10 334 9 12 0
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Lawson (Plymouth) Branches (view all 2)

“Amazing Service...”

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Apr 05,2019
Minithumbup
Emily
By: 'Amazing'
Apr 05,2019
0 people found
this helpful
I have used Lawsons a few times and always been happy with the service. Highly recommend. The whole team work hard to make the move easy....
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Comment on agent fees
Average
Was this helpful? Yes
By: Ben Dreher
Apr 26, 2019
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Hello there Thank you so much for your review, we always aim to provide "amazing service" and I am delighted we have done just that! Kind regards Ben Dreher Director ...

“Exceptional service...”

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Apr 04,2019
Minithumbup
Ann
By: 'Karen'
Apr 04,2019
0 people found
this helpful
Tony and the team gave us absolutely brilliant service. The photos of the house made it look stunning and a sale at the asking price was achieved immediately it was advertised for sale. Ann coordinated everything between us and our buyer and the solicitors and ...
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Comment on agent fees
Fees were very fair. Lawson did everything and kept us fully informed at every step.
Was this helpful? Yes
By: Ben Dreher
Apr 25, 2019
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Hi Karen Thankyou for your glowing review, we work really hard to make things run as smoothly as they can and I am delighted that we achieved such a good result for you! Kind regards Ben Dreher Director ...

“Above and beyond...”

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Apr 04,2019
Minithumbup
Kevin
By: 'Lou'
Apr 04,2019
0 people found
this helpful
I have had dealings with Lawson for the last year as both the seller and buyer and I am so grateful to the support, advice and sheer determination to secure the purchase of my new property. Whilst every move is stressful I certainly encountered my ...
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Comment on agent fees
Competitive fees
Was this helpful? Yes
By: Ben Dreher
Apr 26, 2019
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Hello Lou Thank you for your kind review, house moving can be a very challenging experience and I am delighted that my colleagues in the Woolwell office helped you through this process providing support and advice whenever needed. Kind regards Ben Dreher Director ...

“Helpful and professional...”

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Mar 29,2019
Minithumbup
Tess
Julie Comber
By: 'Joanne'
Mar 29,2019
0 people found
this helpful
From the moment Lawson's valued our house they have been professional and courteous. At no point did we feel unimportant or did any members of their team even forget who we were (which happens a lot with other agencies). We found them so helpful with ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Ben Dreher
Apr 25, 2019
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Hello Joanne Many thanks for your kind words, I am delighted our team looked after your sale and purchase, I hope you are enjoying your new home. Kind regards Ben Dreher Director ...

“Supportive, communication & friendly...”

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Mar 25,2019
Minithumbup
Tess
Joanne
By: 'Kirstie'
Mar 25,2019
0 people found
this helpful
I have never received customer service like it, from the get go we have had excellent non stop communication and support. Ann has kept me up to date with all that is going on throughout, whether it was via phone or email. Being a first ...
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Was this helpful? Yes
By: Ben Dreher
Apr 03, 2019
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Hi Kirstie Thank you so much for your review, I am delighted that my team and in particular Ann Hall have made the whole process as smooth and stress free as possible, as a company we try to go the extra mile whenever possible! enjoy your new home and if you need us again you know where we are! Kind regards Ben Dreher Director ...

“Simple...”

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Mar 18,2019
Minithumbup
Ann
By: 'Andy'
Mar 18,2019
0 people found
this helpful
I had very little communication with the team but everything was made clear at the beginning of the process. Only spoke to the team 2 times throughout the full 10 weeks....
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Was this helpful? Yes
By: Ben Dreher
Apr 01, 2019
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Hi Andy Thankyou for your review, I am pleased our team clearly explained the process to you and you have gone on to complete on your purchase however our communication throughout should have been better and more frequent, this is something I will investigate further. Kind regards Ben Dreher Director ...

“Excellent...”

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Mar 15,2019
Minithumbup
Julie Comber
Katrina
By: 'Mary'
Mar 15,2019
0 people found
this helpful
We were kept up to date every step of the way.rnAll the staff were friendly and helpful from searching for property to completion.rnWe would recommend rnLawsons...
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Comment on agent fees
Good
Was this helpful? Yes
By: Ben Dreher
Apr 01, 2019
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Hi Mary Thankyou for your kind review, I am delighted that we have made the whole process simple and straightforward, I hope you are enjoying your new home. Kind regards Ben Dreher Director ...

“Excellent service...”

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Mar 13,2019
Minithumbup
By: 'Stephen'
Mar 13,2019
0 people found
this helpful
Tony and his team at Woolwell provided great professional support at all stages of the sale of my house. Very supportive and approachable at all times. Thank you...
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Comment on agent fees
Average fee rate
Was this helpful? Yes
By: Ben Dreher
Mar 29, 2019
View all comments (1)
Hi Stephen Thankyou for your recent review, I am delighted my colleague Tony and his team have looked after you so well on this occasion. Kind regards Ben Dreher Director ...

“Outstanding Support...”

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Mar 08,2019
Minithumbup
Kevin
Ann
By: 'Fi'
Mar 08,2019
0 people found
this helpful
I wish to thank Kevin and Ann for their support and guidance through the sale of our flat in Plymouth. they worked so hard and kept me updated all the time. The whole office were so helpful and nothing was too much trouble. thank you ...
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Comment on agent fees
fair
Was this helpful? Yes
By: Ben Dreher
Mar 29, 2019
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Hi Fi Many thanks for your kind review, I am delighted that we have now concluded the sale of your flat, if you need us again you know where we are. Kind regards Ben Dreher Director ...

“Professional, efficient and so kind and caring....”

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Mar 07,2019
Minithumbup
Tess
Karen
By: 'Mr'
Mar 07,2019
0 people found
this helpful
Very professional and knowledgeable. So much experience between all the staff. You guys really know what you are doing. On top of that you really care about your customers. Thank you so much , you were all brilliant and nade the sale of our house as ...
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Comment on agent fees
Worth every penny.
Was this helpful? Yes
By: Ben Dreher
Mar 28, 2019
View all comments (1)
Dear Mr & Mrs W Thankyou for your kind review and for your business, I am delighted we sold your home and our experienced staff really do make the difference, we are proud members of Propertymark and as such our staff have studied and sat there exams, it makes a huge difference when dealing with complex situations, I am glad you have benefited from this. Kind regards Ben Dreher Director ...

“Very efficient...”

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Mar 04,2019
Minithumbup
Kevin
Ann
By: 'MMA'
Mar 04,2019
0 people found
this helpful
A good personal, professional service. Kevin was extremely professional, friendly and efficient. Ann kept on top of the process at all times and was again professional, friendly and efficient....
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Was this helpful? Yes
By: Ben Dreher
Mar 27, 2019
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Hi MMA Thankyou for your review of our company and I am glad that my colleagues Kevin & Anne have looked after you during your house purchase, should you need us in the future you know where we are. Kind regards Ben Dreher Director ...

“positive buying experience...”

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Mar 04,2019
Minithumbup
Joanne
Julie Comber
By: 'Mr'
Mar 04,2019
0 people found
this helpful
Fell in love with property on the first viewing and really needed to secure it's purchase. Lawson's staff made the process a smooth and efficient one. They were quick to respond to any of my requests and queries. I am currently settling in to my ...
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Comment on agent fees
N/A as buyer
Was this helpful? Yes
By: Ben Dreher
Mar 28, 2019
View all comments (1)
Dear Mr Jam Thankyou for your kind review, I am delighted that we have helped you to secure your new home, I am really pleased to hear that you have found the whole process straightforward with the minimum of stress, enjoy you new home, you know where we are if you ever fancy a move! Kind regards Ben Dreher Director ...

“Moving made Easy and Fast...”

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Feb 27,2019
Minithumbdown
Chris
Tess
By: 'Karen'
Feb 27,2019
0 people found
this helpful
I would definitely recommend Lawsons for selling and buying. Even during a transition within the company. All staff were friendly, sympathetic, empathic and very professional at all times. Nothing was too much trouble. Thank you for your care, time and attention....
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Comment on agent fees
Negotiations on fees due to the same agent selling my property and the one we are buying.
Was this helpful? Yes
By: Ben Dreher
Mar 27, 2019
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Hi Karen Thankyou for your kind words, I am delighted that we have managed to make you move happen and I hope you are still enjoying your fabulous new home. Kind regards Ben Dreher Director ...

“Staff assistance with sale...”

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Feb 26,2019
Minithumbup
Joanne
Tess
By: 'Chris.'
Feb 26,2019
0 people found
this helpful
Great company , the staff who assisted throughout the sale were brilliant. Always had best interest of client to heart and very friendly. Could only list two members of staff, but the rest of the team who assisted with the sale were a great help. Thank ...
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Comment on agent fees
Agents fees were fair
Was this helpful? Yes
By: Ben Dreher
Mar 27, 2019
View all comments (1)
Hi Chris Thank you for you kind review, I am delighted that you have found our team helpful and friendly, our team are a really good bunch of individuals and it really helps the process to run smoothly. Kind regards Ben Dreher Director ...

“Brilliant...”

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Feb 22,2019
Minithumbup
Emily
Ann
By: 'Kerry&Ash'
Feb 22,2019
0 people found
this helpful
Absolutely brilliant. Emily dealt with us the most. Nothing is ever too much trouble, we were first time movers and had no clue what we were doing and she guided us the whole way and actually found our dream home too. Can't thank her enough....
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Comment on agent fees
They price matched a lower offer we found so yes, Awsome.
Was this helpful? Yes
By: Ben Dreher
Mar 21, 2019
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Hi Kerry & Ash n nI am delighted that you have found your dream home and the my colleague Emily made the whole process run smoothly, if you need us in the future you know where we are! n nKind regards n nBen Dreher nDirector ...

“Excellent Support and Communication...”

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Feb 21,2019
Minithumbup
Darren
Tess
By: 'Jenny'
Feb 21,2019
0 people found
this helpful
Thank you to Darren for his king understandi g when valuing my property. To Tess for her massive efforts to keep me informed and up to date. I would also like to mention Karen Sheather whose name was not on the list but was part ...
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Comment on agent fees
I was very impressed with the individual way I was treated regarding fees. Good value.
Was this helpful? Yes
By: Ben Dreher
Mar 21, 2019
View all comments (1)
Hi Jenny n nThankyou for your kind words and thankyou for using our company again, I am delighted we found a buyer who completed with the minimum of fuss! if you need us again you know where we are! n nKind regards n nBen Dreher nDirector ...

“Excellent...”

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Feb 19,2019
Minithumbup
Emily
By: 'Mrs'
Feb 19,2019
0 people found
this helpful
We sold our house through Lawsons and I would like to say they were excellent from the start through to the finish . Every step of the way, we were keep imformed. They are very professional and I won't hestitate to recommend to anyone....
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Comment on agent fees
Good
Was this helpful? Yes
By: Ben Dreher
Mar 08, 2019
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Dear Mrs Place Thankyou for your kind words, I am pleased that you have received a good service from my colleagues in our Roborough office. Kind regards Ben Dreher Director ...

“Good experience...”

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Feb 19,2019
Minithumbup
Tess
Ann
By: 'Freya'
Feb 19,2019
0 people found
this helpful
Have had a really positive experience with Tess in particular who has immense personal and professional skill in selling a property partly by enabling the viewer to take in the essence and feel of a home without being overpowering, and able to answer questions or ...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Ben Dreher
Mar 08, 2019
View all comments (1)
Hi Freya Thank you for your kind words about our company and in particular my colleagues Tess and Anne, we have a great team here at Lawson and am delighted you have experienced just that. Kind regards Ben Dreher Director ...

“Fantastic service from start to finish...”

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Feb 11,2019
Minithumbup
Tess
Joanne
By: 'Maya84'
Feb 11,2019
0 people found
this helpful
We bought our house from Lawsons (then Mansbridge) and decided to sell with them when moving. Everything was made easy for us, the marketing was excellent and the support after a sale was agreed was brilliant. The online dashboard tool is very useful and all ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Ben Dreher
Feb 11, 2019
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Hello Maya Thankyou for your kind words and for using our services for a second time, I am delighted that we have now completed on your sale and its good to hear that our online login tool is being put to good use! Kind regards Ben ...

“Excellent...”

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Feb 11,2019
Minithumbup
Chris
Tess
By: 'LM'
Feb 11,2019
0 people found
this helpful
We bought our flat through Lawsons and decided to also sell the flat through them. They are friendly and efficient- would highly recommend!...
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Was this helpful? Yes
By: Ben Dreher
Feb 11, 2019
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Hi LM Thankyou for using us to sell your fabulous apartment, I am really please it all went through quickly and I hope you are enjoying your new home! Kind regards Ben Dreher Director ...

“Friendly and Professional Estate Agent...”

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Feb 07,2019
Minithumbup
Emily
By: 'Mr'
Feb 07,2019
0 people found
this helpful
The whole team were polite, professional and friendly. We were pleased with the service from the initial meeting and valuation of our property all the way through to the involvement of the after sales team. We were kept up to date with all aspects of ...
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Comment on agent fees
As indicated at time of appointing Lawson Estate Agent. No surprises.
Was this helpful? Yes
By: Ben Dreher
Mar 08, 2019
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Dear Mr & Mrs Gouviea Many thanks for kind words, we have put a lot of work in to making sure we have the most professional staff and systems in place to make home moving as stress free as possible and reading your review I am delighted that they are working. Kind regards Ben Dreher Director ...

“Really great service...”

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Feb 06,2019
Minithumbup
Tess
Joanne
By: 'A.Jago'
Feb 06,2019
0 people found
this helpful
This is the 2nd time we've sold through Lawsons (13 years apart). The service we have had this time was just as good as the first time. While selling they worked quickly and put a lot of effort into early viewings and we got lots of ...
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Comment on agent fees
Not the cheapest I’m sure but you get what you pay for and our experience is definitely worth it!
Was this helpful? Yes
By: Ben Dreher
Feb 11, 2019
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Hello Mrs Jago Thankyou for you kind comments and repeat business. Our aim is to make the buying and selling process as hassle free as we can I and I am delighted that in this instance we have made your move happen! if you need us again please don't hesitate to call. Kind regards Ben Dreher Director ...

“Selling our property...”

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Jan 31,2019
Minithumbup
By: 'Mr'
Jan 31,2019
0 people found
this helpful
Very polite and professional, right from the start of our process, Tony put me and my wife at ease, as we have not moved for 22 years, but the team within the woolwell branch made our experience as stress free as possible. Me and my wife ...
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Comment on agent fees
Had the selling package and thought this was reasonable as everything sorted for you, I know there's cheaper out there but you get what you pay for.
Was this helpful? Yes

“Professional...”

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Jan 30,2019
Minithumbup
Chris
Joanne
By: 'Devon'
Jan 30,2019
0 people found
this helpful
Whilst this is not the first time we have dealt with Chris in the sale of a property, he did, on this occasion, dedicate a great deal of effort to the sale of our home. At all times displaying his professionalism and knowledge, guiding and ...
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Comment on agent fees
Probably fair based on the work carried out, such a shame that VAT elevates the fee so significantly
Was this helpful? Yes
By: Chris Mervyn MNAEA. Marketing Director
Jan 30, 2019
View all comments (1)
Thank you so much for your kind review. It was a pleasure being able to get a little more involved in the sale of your beautiful home and I hope you are both loving life in Wales - and the dog is behaving himself! If you are ever down in Plymouth please be sure to drop in and say hello. Best wishes, Chris ...

“Excellent Service...”

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Jan 30,2019
Minithumbup
Ben
Karen
By: 'Nicam'
Jan 30,2019
0 people found
this helpful
Great team effort in selling our property. All members of staff kept us informed at all times of viewings, results and of course the sale. Whilst I have mentioned Ben & Karen, I do want to include everyone in this review of probably the best Estate ...
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Comment on agent fees
Standard
Was this helpful? Yes
By: Ben Dreher
Jan 30, 2019
View all comments (1)
Hi Nicam Thankyou for your review and thankyou for entrusting our company with your instructions, I am delighted that we found you a purchaser that moved forward quickly with minimal hassle, if you need us again you know where we are! Kind regards Ben Dreher Director ...

“Totally Professional...”

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Jan 25,2019
Minithumbup
Ben
Tess
By: 'Dave'
Jan 25,2019
1 people found
this helpful
Hard to single out staff members for particular praise because everyone involved with our sale, from start to finish, has been helpful, friendly, knowledgeable and understanding. At a particularly slow time in the market ( the dreaded Brexit effect ?! ) Lawsons (aka Mansbridge Balment as they were ...
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Comment on agent fees
Reasonable, given the quality of service and expertise that one is paying for.
Was this helpful? Yes
By: Ben Dreher
Jan 28, 2019
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Hi Dave Many thanks for your kind comments, I am delighted that we found a buyer for your fantastic home and that we have now exchanged contracts! good luck in your new home. Kind regards Ben Dreher Director ...

“First class...”

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Jan 25,2019
Minithumbup
Darren
Joanne
By: 'Terri-Ann'
Jan 25,2019
0 people found
this helpful
There is not one bad thing to say about this estate agency. From the initial meeting with Darren through to the after sale department they kept us in the loop throughout. In fact Anne kept us updated before our solicitor when our buyers sale fell ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Ben Dreher
Jan 28, 2019
View all comments (1)
Hello Terri-Ann Thank you for your kind feedback, we aim to provide a five star service to our clients on all occasions and I am delighted that we have delivered just that! We have just rebranded our company to LAWSON estate agency only better, so its paramount that we deliver on this very bold statement! Once again thank you for your business. Kind regards Ben Dreher Director ...

“Hastle Free Sale!...”

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Jan 25,2019
Minithumbup
Tess
Darren
By: 'PSR'
Jan 25,2019
0 people found
this helpful
Used Darren and his colleagues for the sale of a property. Excellent advice as to the “Guide Price” to ask and received several offers within days that met or exceeded this! The vetting procedure of the prospective purchasers made it an easy choice as to ...
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Comment on agent fees
As expected.
Was this helpful? Yes
By: Ben Dreher
Jan 28, 2019
View all comments (1)
Hi PSR Thankyou for you recent business, I believe this is the second time you have used our company and I am delighted we found a buyer who has subsequently completed! Darren is our MD and takes great pride in leading from the front, we also have an excellent team behind him enabling us to deliver a five star service! If you need us again please don't hesitate to call. Kind regards Ben Dreher Director ...

“Brilliant...”

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Jan 24,2019
Minithumbup
Darren
Joanne
By: 'Mr'
Jan 24,2019
0 people found
this helpful
Brilliant service received from the team at ZeroC. I'm sure they are going to be bored now we have brought our home....
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By: Ben Dreher
Mar 08, 2019
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Dear Mr & Mrs Morgan Many thanks for you kind words, our new homes sales team at Zero C are doing a grand job and I am delighted to hear your positive feedback, just because you have moved in it doesn't mean we don't want you to call in for time to time for a cup of tea though! Kind regards Ben Dreher Director ...

“5 star estate agency...”

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Jan 24,2019
Minithumbup
Ann
By: 'Mr'
Jan 24,2019
1 people found
this helpful
We bought our house through Lawsons and have had a fantastic service by them, I have also recommended them to friends that are looking to buy, highly recommend them!!...
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Comment on agent fees
Good fees
Was this helpful? Yes
By: Lawson
Feb 12, 2019
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Thank you for you review and subsequent recommendations. I'm thrilled to hear you were delighted with the service received and hope you have settled into your wonderful new home and look forward to dealing with your friends and family in the future. Kind Regards Kevin Buckingham Director ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 9:10 AM 09/01/2019 by allAgents

Awards won by Lawson (Plymouth)

Regional Awards won by Lawson (Plymouth)

Individual Branch Awards

Plymouth, PL3

Plymouth, PL6



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