92% sales valuation accuracy
96% sales fee satisfaction
100% lettings valuation accuracy
96% lettings fee satisfaction
We are a boutique agency offering Sales, Lettings & Management to our clients here at home or abroad. For lettings we offer FREE RENT GUARANTEE we every letting that we do through our office. We have an Iphone app, Mobile optimised website and use the latest technology like Docusign to get ...
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We are a boutique agency offering Sales, Lettings & Management to our clients here at home or abroad. For lettings we offer FREE RENT GUARANTEE we every letting that we do through our office. We have an Iphone app, Mobile optimised website and use the latest technology like Docusign to get our paperwork and contracts signed quickly and efficiently saving time on tenants having to come to the office until the day of collecting their keys!
Come and pop in for a free cup of espresso coffee and chat to us about your requirements, we're proud of being....
Big Enough to Cope, Small Enough to Care
Come and pop in for a free cup of espresso coffee and chat to us about your requirements, we're proud of being....
Big Enough to Cope, Small Enough to Care
Latest Reviews
View all Reviews 406
1st Oct 2024
reviewed by 'Laura'
18th Sep 2024
reviewed by 'Jenna'
5th Sep 2024
reviewed by 'Rebecca'
2nd Sep 2024
reviewed by 'Eliza'
29th Aug 2024
reviewed by 'Henry'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 92% | 96% | £290,000 | £985,000 |
| Lettings | 100% | 96% | £330 | £6,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 64 | 0 | 286 | 2 | 16 | 1 | 26 | 1 | 10 | 0 |
Areas covered
- NW6
- NW2
- NW3
- NW5
- NW8
- W9
- W1
- W10
Address
367 West End Lane
West Hampstead,London
Greater London
NW6 1LP
020 7328 4444
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Images & Videos
Oct 01,2024
Oct 01,2024
2
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If only all estate agents could be this good! Mark helped us secure our rented flat in West Hampstead and was absolutely brilliant from start to finish. He was always warm, helpful, quick to reply, and very efficient. We so appreciated his support throughout the ...
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Sep 18,2024
Sep 18,2024
1
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Mark was always quick to respond and very helpful throughout my entire letting process. He made the entire process very stress-free!...
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Sep 05,2024
Sep 05,2024
2
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We had the pleasure of having Mark as our property manager at ML Estate Agents for over two years, and we can't recommend him highly enough! From day one, Mark has been nothing short of outstanding. He's incredibly efficient and always quick to respond—any ...
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Sep 02,2024
Sep 02,2024
3
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I recently purchased a flat in NW2 through ML Estates, and I couldn't be happier with the experience. From the very first meeting, Davian Hunte, a sales manager, was incredibly professional, knowledgeable, and attentive to my needs and guided me through the entire process with ...
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Aug 31,2024
Aug 31,2024
2
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Leonard was very helpful and communicative throughout the process and helped to keep everything moving forwards efficiently and effectively. Would definitely recommend....
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Aug 29,2024
Aug 29,2024
2
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I had a fantastic experience with Mark. From the very beginning, he was friendly and approachable, ensuring the moving process ran smoothly. He was accommodating, working with us to find a suitable viewing time, even though we did not have good availability. Mark's responsiveness was ...
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Aug 28,2024
Aug 28,2024
2
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Great service from start to finish. Easy to contact and very friendly....
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Aug 28,2024
Aug 28,2024
2
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We had a lovely and easy experience finding our flat with ML Estates and Leonard which is definitely not a given in the London market. Leonard communication was excellent as well and he made sure we would be safe and happy at our new home. ...
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Jul 08,2024
Jul 08,2024
1
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Leonard has been amazing and dypoirted us in every single step of the rental process. I went extra mile to met our needs and expectations . We can't recommend a better agency...
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Apr 18,2024
Apr 18,2024
1
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Had a seamless experience with M&L. Leonard was very accommodating of all my questions and concerns about the contract and made me feel very comfortable about the move.
Had to follow up a couple of times but Leonard assured me everything was going according ...
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Mar 16,2024
Mar 16,2024
4
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My partner and I recently moved over to London from Australia. We had a very smooth experience enlisting Leonard to help secure a flat despite not having any rental history in the UK. Leonard was very professional, fast to work with and re-assuring with his ...
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Jan 15,2024
Jan 15,2024
3
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Rented a property recently with ML Estates and they are the best agency that I've dealt with as a tenant. Mark has been great during the entire process - he's super friendly, not pushy at all, and really did everything he could to make sure ...
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Jan 12,2024
Jan 12,2024
3
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We were very disappointed by the services we received from two high-street agencies in the past and decided to look for a more personalised service and a smaller estate agent. We reached out to Mark based on the excellent reviews we saw here, and he ...
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Sep 05,2023
Sep 05,2023
5
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ML estates were brilliant to deal with durning my hunt for a London rental property. Leonard was friendly and professional keeping me up to date throughout the process. He has been available to answer question and has offered solutions to any obstacles. I have no ...
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Jul 25,2023
Jul 25,2023
2
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Mark was an absolute pleasure to work with. He was always quick to respond, thorough in his explanations, and he truly had our best interests at heart. He made the entire process seamless and stress-free...
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Jun 22,2023
Jun 22,2023
3
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We had the most wonderful experience working with Leonard, he was incredibly facilitative in helping us to reach an agreement with the landlord and also then guiding us through the rental process. He was available at all hours of the day (even until very late ...
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Jun 22, 2023
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(1)
Thank you Gabriella, I really hope that you, Taylor and Sarah will be really happy in your new home, West Hampstead is a great place to live. See you soon. ...
Jun 14,2023
Jun 14,2023
2
people found
this helpful
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Leonard has been amazing and dypoirted us in every single step of the rental process. I went extra mile to met our needs and expectations . We can't recommend a better agency and a more dedicated agent! 5 stars!...
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Jun 12,2023
Jun 12,2023
3
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Davian was great to work with during our sale, would highly recommend. Help to move things along without ever coming across as pushy....
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Jun 09,2023
Jun 09,2023
3
people found
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ML Estates and Davian were great to work with in buying my flat and I felt in good hands throughout. Davian was clear, efficient, friendly, positive and responsive. As a first time buyer this was particularly helpful and I'm very glad he was the agent!...
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Apr 30,2023
Apr 30,2023
4
people found
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ML estates operate a professional and efficient business with a high emphasis on customer satisfaction and service.
ML estate management have additional resources for most maintenance jobs and carry out multiple duties and take responsibilities for these concerns....
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Apr 30,2023
Apr 30,2023
3
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From the minute I met up with Davian things went in such smooth and trouble free manor. Davian understood what I was looking for. He is professional, honest & easy to communicate with and was very responsive between myself and the sellers. it was real pleasure ...
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Apr 29,2023
Apr 29,2023
2
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Excellent agent with a service driven approach. Mark is a fantastically knowledgeable agent with whom it is always a pleasure working with. The team always go above and beyond to deliver the best service possible for their clients. Highly recommended!...
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Apr 29,2023
Apr 29,2023
2
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very happy with service, always here for advice and guidance. found me a lovely family for my rental never any problems....
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Apr 29,2023
Apr 29,2023
2
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Excellent and helpful service and you always know who you are dealing with - no chasing around. They also use good quality tradesmen....
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Apr 29,2023
Apr 29,2023
2
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I recently used Mark Durban at ML Estates to rent my 2 bed garden flat in Maida Vale.
Mark's attitude and service was outstanding from the first contact to the final inventory.
He made the process of dealing with our new tenants effortless and everything was ...
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Apr 28,2023
Apr 28,2023
4
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From buying our property to renting our property ML Estates has been there every step of the way. Great service!...
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Apr 28,2023
Apr 28,2023
3
people found
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Mark Durban has been a great help to us - a non-resident landlord, with prompt communication, fair dealings and a good balance between the interest of the tenant and the landlord.
I have enjoyed working with Mark and ML Estate.
He goes beyond the strict ...
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Apr 28,2023
Apr 28,2023
2
people found
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I would recommend Mark Durban at ML Estates as he is friendly, very quick in responding and a strong communicator. Mark takes care of our property as fully managed and I dont think I could ever go back, would be lost without his services....
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Apr 25,2023
Apr 25,2023
4
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I had a really positive experience with Leonard from ML Estates. He went above and beyond to make the process as smooth and stress-free as possible. He was always helpful and responsive and made it a really enjoyable experience which is what getting a new ...
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Apr 21,2023
Apr 21,2023
4
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Fabulous, takes all of the stress away! ML estates make life so much easier with the smooth running of my property. They have the right balance of communication and doing all of the legwork in the background. Prices are competitive and importantly you will feel ...
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Apr 21, 2023
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Thanks Chloe, for your kind words, New Tenant has moved in now and is really happy, Kind regards, Leonard ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Complaints to be emailed to
Complaints Department - [email protected]
Last updated at 4:24 PM 05/03/2024 by allAgents
Complaints Department - [email protected]
Best Estate Agent in NW6 
Best Letting Agent in NW6 
Best Letting Agent in North West London 
