Martyn Gerrard
2.7/5, 88 reviews
44% recommended
71% sales valuation accuracy
80% sales fee satisfaction

Property Features

Buying or Selling a home can often be a daunting and frustrating task.At Martyn Gerrard we work hard to make this easier, and aim to guide you along the simplest path. show more Buying or Selling a home can often be a daunting and frustrating task.
At Martyn Gerrard we work hard to make this easier, and aim to guide you along the simplest path.

Contact Us

Latest Reviews

 View all Reviews 88
4th Mar 2024
reviewed by 'Sangita Anand'
“I had made an appointment with Mamun for 3.30pm to arrange a viewing of my property.He called ten minutes ......”
7th Jan 2024
reviewed by 'Orly'
“A company of crooks. Completely dishonest. They are charging ridiculous fees without informing you in advance and rely on small ......”
1st Dec 2023
reviewed by 'dwight Navaratnam'
“Afina was our sales agent who was selling our house. She was able to convince the buyer to buy our ......”
21st Apr 2023
reviewed by 'JPXS'
“Had a great experience of selling my flat with the Crouch End Branch, specifically James M. James was thorough, communicated ......”
14th Feb 2023
reviewed by 'Zuweina'
“Martin Gerrard is an excellent company I would recommend them to anyone and suraj is very nice person and I ......”
21st Sep 2022
reviewed by 'MP'
“I can't begin to describe the horrific experience we had with Martyn Gerrard Whetstone.For the best part of 6 months ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 71% 80% £372,000 £1,200,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 6 14 22 9 6 8 1 4 14
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Martyn Gerrard Branches (view all 14)
Barnet, EN5
Head Office, N3
Hendon, NW4
London, N10
London, N12
London, N2
London, N2
London, N3

“Oh dear: a chapter of disasters; starting with Anna calling ......”

Share on :
Feb 16,2017
Minithumbdown
By: 'NNA'
Feb 16,2017
19 people found
this helpful
Oh dear: a chapter of disasters; starting with Anna calling in sick half an hour before the viewing time (bacon saved on this occasion by Lauren coming to the rescue), continuing through inadequate floor plans (no dimensions; not added even after we pointed this out) ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Like many others on here, awful experience as a tenant. ......”

Share on :
Feb 08,2017
Minithumbdown
By: 'JW'
Feb 08,2017
14 people found
this helpful
Like many others on here, awful experience as a tenant. Unhelpful, they simply do not care. Nothing is their responsibility. Now having a battle to get deposit back. Thankfully have found a new landlord who value me better than this sorry experience....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Sorry to say I have contacted the ombudsman about the ......”

Share on :
Jan 31,2017
Minithumbdown
By: 'Swindonnicki'
Jan 31,2017
10 people found
this helpful
Sorry to say I have contacted the ombudsman about the poor service and lack of communication within this company. They do not deal with issues unless you harass them. Diana who is my management contact is quick to say she communicates all the time, in ...
read full review
Comment on agent fees
Fees were acceptable, but one you have signed on the dotted line that's it
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I had to requeste a warrant to have my deposit ......”

Share on :
Jan 24,2017
Minithumbdown
claim your profile
Orlando
By: 'Matteo'
Jan 24,2017
20 people found
this helpful
I had to requeste a warrant to have my deposit back. They ask for money then you wont get flat and deposit back! Stay away!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Like a previous reviewer I was told by Ryan the ......”

Share on :
May 09,2016
Minithumbdown
claim your profile
Ryan
By: 'Chris'
May 09,2016
14 people found
this helpful
Like a previous reviewer I was told by Ryan the flat was unfurnished when in fact it was not. I now have to live in a property with 2 sets of everywhere as I have no where to store my stuff, and I won't sell mine. ...
read full review
What agent could do to change your mind?
They were standard
Attached Filesnbsp;
Comment on agent fees
They were standard
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: alireza nazarian
May 23, 2019
View all comments (1)
They really proper thieves. don't pay any penny as a holding deposit.they take the money and no refund back and they say credit score rejected you and they put the money in their pocket,,horribel just tell lies ...

“A big thank you to Rachel and the team at ......”

Share on :
Apr 01,2016
Minithumbup
claim your profile
Rachel
By: 'GrahamW'
Apr 01,2016
0 people found
this helpful
A big thank you to Rachel and the team at Martyn Gerrard in Barnet for making the sale of my house so straightforward. From the beginning we had genuine viewings conducted in a friendly relaxed manner with the utmost professionalism. Rachel came prepared to answer ...
read full review
Comment on agent fees
Very reasonable
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“terrible estate agentI have been in London 14 years and I ......”

Share on :
Jan 22,2016
Minithumbdown
By: 'Tania'
Jan 22,2016
12 people found
this helpful
terrible estate agent I have been in London 14 years and I have never ever had issues with agency I was actually considered the perfect tenant but with this guys was impossible have any kind of service! terrible I would not recommend it to anyone!...
read full review
Comment on agent fees
they just after any possible way to steel money
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I chose Martyn Gerard Finchley Central as that is the ......”

Share on :
Jul 24,2015
Minithumbup
claim your profile
Paul
By: 'Jana'
Jul 24,2015
0 people found
this helpful
I chose Martyn Gerard Finchley Central as that is the location of my property and as they are an old established firm in Finchley Central. I had become very disillusioned with my previous Real Estate agent. I have nothing but praise for Martyn Gerard and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Andrew was the first estate agent that wasn't too pushy ......”

Share on :
Jul 10,2015
Minithumbup
claim your profile
Andrew
By: 'JoB'
Jul 10,2015
0 people found
this helpful
Andrew was the first estate agent that wasn't too pushy or trying to do a hard sell. He was very friendly and has a nice calm manner. We knew within 10 minutes of meeting him that we wanted to go with Martyn Gerrard for letting out ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I was looking for a property to rent in East ......”

Share on :
Jun 17,2015
Minithumbup
claim your profile
Ryan
By: 'Sophie'
Jun 17,2015
0 people found
this helpful
I was looking for a property to rent in East Finchley, as a first home for my partner and I. I was immediately impressed with the friendly and professional attitude of Ryan. He knew exactly what we were looking for and helped us with lots ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have very bad experience while dealing with them. They ......”

Share on :
Jun 16,2015
Minithumbdown
By: 'Honestlondoncritic'
Jun 16,2015
11 people found
this helpful
I have very bad experience while dealing with them. They will charge you penalty fees if you leave property early even if there is brekage clause in contract. Very rude while talking on the phone and will talk to you in upper pitch if you ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I'd consider another estate agent if possibleIssue 1.After looking at ......”

Share on :
Jun 15,2015
Minithumbdown
claim your profile
Ryan
By: 'unhappy'
Jun 15,2015
10 people found
this helpful
I'd consider another estate agent if possible Issue 1. After looking at the property, I confirmed with Ryan what would be included with the property and what was not. I was quite surprised to move in and see extra furniture, the storage cupboard filled with the ...
read full review
What agent could do to change your mind?
been honest and truthful. oh and give notice to enter the property
Attached Filesnbsp;
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: ali
Mar 02, 2018
View all comments (1)
i never forget such a rubbish company.they have shown me a house to rent .they check my credit record first and they said we are happy to give it you .they insist to get holding deposit and they said it refundable .but when they got the money they denied every thing they promised,they are grope of thieves. they stolen my money in day light.they are rubbish company i have ever seen.never trust themmmmm ...

“I phone Martyn Gerrard - Whetstone on 23/3/15 to enquire about ......”

Share on :
Mar 25,2015
Minithumbdown
claim your profile
Martin
By: 'Mike'
Mar 25,2015
16 people found
this helpful
I phone Martyn Gerrard - Whetstone on 23/3/15 to enquire about a property that was being marketed for rental and added on few days ago on the right move website. The phone was answered by a gentleman who said to me he was in the sales ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Before we bought our first home, we thought that the ......”

Share on :
Jan 15,2015
Minithumbup
claim your profile
Tom
By: 'Sarah'
Jan 15,2015
0 people found
this helpful
Before we bought our first home, we thought that the process was going to be an absolute nightmare. We had heard horror stories about terrible, rude estate agents, inflated markets and crazy bidding wars, and were dreading the whole ordeal! Until we met Tom Sexton ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I recently went through the nightmare of selling my property ......”

Share on :
Dec 05,2014
Minithumbdown
claim your profile
Anthony
By: 'Kentishtowner'
Dec 05,2014
14 people found
this helpful
I recently went through the nightmare of selling my property through Martyn Gerrard in Kentish Town. Anthony Wilkinson-Denny was my main contact. Very little feedback from any viewings, overvalued my property just to get it on the market, not one phone call/email to keep ...
read full review
Comment on agent fees
Above average and certainly not good value for money.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The whole process has been a misleading one, the agent ......”

Share on :
Sep 24,2014
Minithumbdown
By: 'anonymous'
Sep 24,2014
17 people found
this helpful
The whole process has been a misleading one, the agent didn't gave me sufficient information beforehand, regarding the terms, neither the pre contract has been sent to me the day before i sign it, which is what i have requested, ONLY after i have signed ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“"I felt" the whole property buying/viewing process was very ......”

Share on :
Apr 11,2014
Minithumbdown
By: 'Angela'
Apr 11,2014
12 people found
this helpful
"I felt" the whole property buying/viewing process was very biased towards pre-selected buyers and even having submit the highest bid, my offer was not forwarded to the seller/vendor. The whole process was manipulative "*", wasting completely my time. I "felt"t this agency lacks ...
read full review
What agent could do to change your mind?
Follow the professional conduct which is expected from an reputable agency.
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“They did manage to sell my property to a cash ......”

Share on :
Jul 17,2013
Minithumbdown
By: 'first'
Jul 17,2013
9 people found
this helpful
They did manage to sell my property to a cash purchaser, but offered no guidance or support in buying, even when all they had to do was tell other agents what a good purchaser I was, in one case an agent next door to their ...
read full review
What agent could do to change your mind?
I expected them to show an interest in setting up a chain with me at the bottom. I expected them to offer my flat to someone on their waiting list, to move forward slowly They relied only in the Internet portals then had 6 people in in one day..one offering, but apparently no one else. The presentation of the offer lacked gravitas, in part because the staff are too young.. I needed to find some where to move to..the cash purchaser was good, but in a hurry, and in today's market a first time buyer wold have been a better bet given the difficulty in finding somewhere to go to wrong buyer, poorly managed, by young staff who are in it for a quick kill with no idea of service..
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We interviewed 3 agents. Winkworths and MG came up with the ......”

Share on :
Mar 20,2013
Minithumbup
By: 'David'
Mar 20,2013
0 people found
this helpful
We interviewed 3 agents. Winkworths and MG came up with the same valuation, but MG had sold two flats in the block recently. Bairstow Eves quoted £20k more and wanted £300 marketing fee up front. MG suggested we ask for £X30k in hope of getting £X25...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Communication was excellent even when there was negative feedback. They ......”

Share on :
Mar 01,2013
Minithumbup
By: 'Lesley'
Mar 01,2013
0 people found
this helpful
Communication was excellent even when there was negative feedback. They were honest and open all the way through the sales process. They did what they said they would do. I have no hesitation in recommending them to other Vendors....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I found them enthusiastically caring and exceptionally professional. I also ......”

Share on :
Feb 23,2013
Minithumbup
By: 'Farhad'
Feb 23,2013
0 people found
this helpful
I found them enthusiastically caring and exceptionally professional. I also would like to thank them to be kind enough to stay focused till the end. I definitely recommend them to all my friends and associates because I am sure they would do the same for ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“There is one thing that my wife and I found ......”

Share on :
Feb 22,2013
Minithumbup
By: 'MoveToLondon'
Feb 22,2013
0 people found
this helpful
There is one thing that my wife and I found extremely irritating, though this applies to all estate agents we met and not just to Martyn Gerrard: We think agents should provide basic information about properties, most importantly the price per square metre (or foot, ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Serge was a very approachable and professional estate agent with ......”

Share on :
Feb 22,2013
Minithumbup
claim your profile
Serge
By: 'A.K.'
Feb 22,2013
0 people found
this helpful
Serge was a very approachable and professional estate agent with good attention to detail. He kept us informed throughout the process, including through some inevitable bumps along the way. We are very grateful for finding us such a lovely house after a very long search!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very professional agency offering properties advertised exclusively through them (sole ......”

Share on :
Feb 21,2013
Minithumbup
claim your profile
Serge
By: 'Rea'
Feb 21,2013
0 people found
this helpful
Very professional agency offering properties advertised exclusively through them (sole agents) and this made all the difference in our purchasing experience (i.e. we avoided unnecessary stress caused by other agents'/buyers' interference). Agents willing to help us in any way possible during the conveyance ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“During the purchase of my property, all my dealings with ......”

Share on :
Feb 21,2013
Minithumbup
claim your profile
Serge
By: 'Carole'
Feb 21,2013
0 people found
this helpful
During the purchase of my property, all my dealings with the staff, primarily Serge, were helpful and efficient. I appreciated the advice given to me and the negotiations undertaken on my behalf. I would certainly recommend Martyn Gerrard....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“i have contacted this office to find a 3 bedroom house ......”

Share on :
Feb 05,2013
Minithumbdown
claim your profile
jattin
By: 'Kl'
Feb 05,2013
11 people found
this helpful
i have contacted this office to find a 3 bedroom house in mill hill to rent with the budget of £1700 PCM, the staff i met at the time instead working for tenant and landlord just giving all service he can to landlord just to open the ...
read full review
What agent could do to change your mind?
what ever mistak been made in this sales put it right. the game that been played to make me pay much more that what i suppose to be paid putted right. so i dont think so its being possible.
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very good service....”

Share on :
Feb 25,2008
Minithumbup
By: 'Nikolay'
Feb 25,2008
0 people found
this helpful
Very good service....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“...”

Share on :
Feb 01,2008
Minithumbdown
By: 'jm'
Feb 01,2008
10 people found
this helpful
...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Martyn Gerrard

Regional Awards won by Martyn Gerrard

Individual Branch Awards



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn