Northfields
4.5/5, 467 reviews
93% recommended
96% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
83% lettings fee satisfaction



Property Features

Northfields Estate Agents is situated in West London, and was first established in 1986. Since then it has grown into an award-winning four branch independent estate agency with our four branches spread across West London, located in Northfields, Ealing Broadway, Pitshanger Lane and Shepherd`s Bush.Why Northfields Estate Agents?We ... show more Northfields Estate Agents is situated in West London, and was first established in 1986. Since then it has grown into an award-winning four branch independent estate agency with our four branches spread across West London, located in Northfields, Ealing Broadway, Pitshanger Lane and Shepherd`s Bush.

Why Northfields Estate Agents?
We take pride in training and development of our staff to provide the best property buying, selling or renting experience. Lettings and sales professionals at Northfields are experts in local knowledge and the real estate industry. We aim to guide you through the whole process of letting, selling, buying or renting a house or flat in West London. We are an award winning Estate agency with 36 national awards under our belt.


Why should you move to West London?
West London is best known for sophisticated and attractive architecture, green spaces and residential areas. West London has great public transport connections to central London which makes West London a very attractive location to young families and young professionals alike.
Northfields - Award-Winning  Estate Agents

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £221,000 £1,485,000
Lettings 100% 83% £890 £2,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
104 6 143 21 87 2 80 1 18 5
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NALS TDS SAGEagent Relocation Agent Network

“Northfields will be good to you until you are a ......”

Share on :
Mar 13,2020
Minithumbdown
By: 'pardeep'
Mar 13,2020
0 people found
this helpful
Northfields will be good to you until you are a tenant. Once you are gone, will do anything in their power to keep your deposit. I was lied in my face. Wrong claims were made. If you are new tenant, be aware. I had a ...
read full review
Comment on agent fees
bad
Was this helpful? Yes

“Local Knowledge is Key...”

Share on :
Feb 29,2020
Minithumbup
Jason
By: 'Amanda'
Feb 29,2020
0 people found
this helpful
I chose Northfields for their extensive local knowledge and experience. This proved invaluable in finding the correct buyer for my property. Not simply a string of maybes but real seriously suitable buyers. Jason Godfray steered me through the process investing a great deal of his ...
read full review
Was this helpful? Yes

“Thank you Alejandro...”

Share on :
Dec 22,2019
Minithumbup
By: 'Sylvanie'
Dec 22,2019
0 people found
this helpful
Alejandro did the evaluation for my apartment. He was so helpful and professional. He explained everything to me in details , and nothing was too much trouble for him.. thank you. This is the second time I'm using this agency and I will continue to do ...
read full review
Was this helpful? Yes

“We have had a great experiance using Northfie......”

Share on :
Nov 03,2019
Minithumbup
By: 'Westley'
Nov 03,2019
0 people found
this helpful
We have had a great experience using Northfields in Ealing Broadway. Selling our shared ownership flat has been challenging but Alejandro and his team have been incredibly helpful and always on call every step of the way....
read full review
Was this helpful? Yes
By: Beth Gregory
Nov 12, 2019
View all comments (1)
Thank-you very much for your review. We really appreciate you taking the time to give us your feedback. We're so pleased you were happy with everything and will pass on your kind comments to Alejandro. ...

“Alejandro Munoz carried out a valuation of th......”

Share on :
Oct 28,2019
Minithumbup
By: 'Raymond'
Oct 28,2019
0 people found
this helpful
Alejandro Munoz carried out a valuation of the property known as Flat 6 @ 48 Kenilworth Road, Ealing, London W5 3UH. Helpful and informed, his views and opinions were insightful and accurate. I am indebted to him. Recommended without reservation, Raymond Gallagher...
read full review
Was this helpful? Yes
By: Beth Gregory
Oct 29, 2019
View all comments (1)
Thank-you very much for your recommendation, Raymond. Alejandro is pleased to have helped. Thank-you again. ...

“Very bad experience with proud estate agency...”

Share on :
Oct 28,2019
Minithumbdown
By: 'Susan'
Oct 28,2019
0 people found
this helpful
Very bad experience with proud & arrogant estate agents in Ealing Northfields. They delayed refund of my tenants deposit unnecessarily beyond 30 days. They insist that refund takes 3-5 working days because it's business banking. They knew I needed my refund to pay my rental but did ...
read full review
Was this helpful? Yes

“Highly professional and supportive, Ernest Du......”

Share on :
Oct 17,2019
Minithumbup
Charmaine
By: 'Fred'
Oct 17,2019
0 people found
this helpful
Highly professional and supportive, Ernest Dugbartey and Charmaine Grant at Northfields Askew road Branch delivered great advices and expertise in all our dealings. I would strongly recommend their services...
read full review
Was this helpful? Yes

“Reliable and efficient...”

Share on :
Oct 14,2019
Minithumbup
By: 'Kirsty'
Oct 14,2019
0 people found
this helpful
Overall the process was reliable and efficient. Alejandro kept me informed throughout. As I do not live in London, it was particularly helpful that he could organise visits to the property for work which needed to be done as part of the sales process, as ...
read full review
Was this helpful? Yes

“An honest and friendly estate agent...”

Share on :
Oct 04,2019
Minithumbup
By: 'friendly'
Oct 04,2019
0 people found
this helpful
At first, I was cynical about using an agency to let out my property. However, Ernest Dugbartey dispelled my misconceptions. He was very competent and knowledgeable. He was enthusiastic about my property and very friendly too. He is honest and has a naturally warm nature. ...
read full review
Was this helpful? Yes

“Great customer service...”

Share on :
Oct 03,2019
Minithumbup
By: 'Maurizio'
Oct 03,2019
0 people found
this helpful
Ernest Dugbartey showed us a nice flat near Paddington and he was very helpful and knowledgeable. In the end we went for a different property but I would recommend this letting agency and especially Ernest to anyone who's looking for a good apartment to let....
read full review
Was this helpful? Yes

“I sold my flat in Greystoke House W5 and Alej......”

Share on :
Oct 02,2019
Minithumbup
By: 'Rose'
Oct 02,2019
0 people found
this helpful
I sold my flat in Greystoke House W5 and Alejandro was very supportive throughout the process and went the extra mile from start to finish. Their fees were very reasonable and due to their service am I now using them to sell another property of ...
read full review
Was this helpful? Yes
By: Beth Gregory
Oct 09, 2019
View all comments (1)
Thank-you very much Rose. We really appreciate your kind words and you taking the time to leave us a review. Thank-you also for choosing to work with us again. We're so pleased that you've been happy with everything. Thanks again! ...

“Very pleasant experience...”

Share on :
Sep 22,2019
Minithumbup
Matthew
By: 'Hussain'
Sep 22,2019
0 people found
this helpful
Firstly i must say how pleased i am with Northfields Agency where I had a very good and pleasant experience with Matthew Gurkin, he is very friendly and understandable, he does his best to find the right property for you and he is trustworthy in ...
read full review
Was this helpful? Yes
By: Beth Gregory, Head of Marketing
Sep 23, 2019
View all comments (1)
Thanks very much for your review Hussain. It's great to hear that you were so happy with everything and that Matt was so supportive with your search. Thanks again for letting us know. We really appreciate it. ...

“Nice job...”

Share on :
Sep 19,2019
Minithumbup
Matthew
By: 'Nadine'
Sep 19,2019
0 people found
this helpful
I had a really good experience with Matthew. He tried hard to find the right place for my dog and me. I’m really great full for the effort....
read full review
Was this helpful? Yes
By: Beth Gregory, Head of Marketing
Sep 23, 2019
View all comments (1)
Thanks very much for your feedback Nadine. We're always here to help in any way that we can and Matt was pleased to support you in your search. Thanks again for letting us know. ...

“So good that I bought two properties! Dealt w......”

Share on :
Sep 16,2019
Minithumbup
By: 'sanjay'
Sep 16,2019
0 people found
this helpful
So good that I bought two properties! Dealt with Alejandro who provided a consultancy-led approach in identifying two excellent properties for rental investment. His negoaition skills were supereme and the asking price was reduced significantly. I have no hesitation in working with him on my ...
read full review
Was this helpful? Yes
By: Beth Gregory
Sep 17, 2019
View all comments (1)
Thanks very much for your review Sanjay. We think Alejandro is fantastic too but it's always really great to hear it from someone else! We're so pleased that you were happy with everything. Thanks again. ...

“Both Alejandro and George from the Ealing Bro......”

Share on :
Sep 14,2019
Minithumbup
By: 'Rachel'
Sep 14,2019
0 people found
this helpful
Both Alejandro and George from the Ealing Broadway branch were fantastic with our recent flat purchase - patient with us and persistent in the chain when they needed to be. Outstanding, hardworking and responsive which is just what you need during the stressful process of ...
read full review
Was this helpful? Yes
By: Beth Gregory
Sep 17, 2019
View all comments (1)
Thanks very much for your review Rachel. We really appreciate you taking the time to recommend us. We're so pleased to hear that you were happy with your experience at Northfields. Thanks again. ...

“Having lived in England for almost 10 years and having changed ......”

Share on :
Sep 12,2019
Minithumbdown
By: 'Angelos'
Sep 12,2019
1 people found
this helpful
Having lived in England for almost 10 years and having changed several houses and dealt with plenty of agents I can firmly affirm that I was incredibly surprised by the level of unprofessionalism and ruthlessness of these people. One nice afternoon we met * in the role ...
read full review
Comment on agent fees
When thinking about my experience, the £300 for their fees were the most destructive money I have ever paid.
Was this helpful? Yes

“Ernest Dugbartey of Northfields Estates Ltd p......”

Share on :
Jul 29,2019
Minithumbup
By: 'Alex'
Jul 29,2019
0 people found
this helpful
Ernest Dugbartey of Northfields Estates Ltd provided a friendly, helpful service for my viewing and tenancy of my apartment in West London. He patiently and thoroughly explained the details regarding the apartment, bills and the tenancy agreement, and gave me plenty of time to make ...
read full review
Was this helpful? Yes

“Excellent service from Ernest Dugbartey. We ......”

Share on :
Jul 03,2019
Minithumbup
By: 'Hanan'
Jul 03,2019
0 people found
this helpful
Excellent service from Ernest Dugbartey. We are really pleased with the professional, efficient and friendly approach taken by Ernest Dugbartey. Thank you for all of your help with finding our new home!....
read full review
Was this helpful? Yes

“Northfields Shepherds Bush - Caroline Watkins...”

Share on :
Jun 24,2019
Minithumbup
By: 'Parjam'
Jun 24,2019
0 people found
this helpful
A very good estate get who has worked hard to bring a good deal forward and managed all the members of the buying/selling team with efficiency and patience. Good professional behaviour. In particular, Caroline Watkins has been working hard to make the deal happen....
read full review
Was this helpful? Yes

“Amazing experience!...”

Share on :
May 16,2019
Minithumbup
By: 'Max'
May 16,2019
0 people found
this helpful
We had a great experience with Northfields Shepherd Bush office, especially dealing with Ernest Dugbartey and who helped us to find the perfect place, he guided us through the process and also when we found some difficulties he suggested a way to fix them. He ...
read full review
Comment on agent fees
Very good.
Was this helpful? Yes

“Great agents...”

Share on :
Apr 30,2019
Minithumbup
By: 'Georgie'
Apr 30,2019
0 people found
this helpful
Caroline was a superstar - we had a really tricky sale in order to buy a house through Caroline and rather than just letting us get on with it, she was fully engaged. She guided us through the whole process and was just amazing. Thank ...
read full review
Was this helpful? Yes

“Excellent service!...”

Share on :
Apr 06,2019
Minithumbup
By: 'Richard'
Apr 06,2019
0 people found
this helpful
Another excellent property let by Charmaine and Ernest at Northfields' Hammersmith office. They give great customer service to landlords and tenants alike....
read full review
Was this helpful? Yes

“good...”

Share on :
Apr 04,2019
Minithumbup
By: 'Reema'
Apr 04,2019
0 people found
this helpful
Good and professional service. The staff was helpful, specially Ernest Dugbartey, he helped me find the right place and gave me good advices throughout the renting process. he also answered his phone whenever I needed somthing, thank you Ernest....
read full review
Comment on agent fees
a bit expensive relative to the rent amount
Was this helpful? Yes

“Excellent service...”

Share on :
Mar 28,2019
Minithumbup
By: 'Gana'
Mar 28,2019
0 people found
this helpful
The service was excellent and the business was dealt with profesionally. The staff was helpful and I highly recommend this company....
read full review
Was this helpful? Yes

“Rema is fantastic!...”

Share on :
Feb 06,2019
Minithumbup
By: 'Camilla'
Feb 06,2019
0 people found
this helpful
I couldn't recommend Rema more to help with your property search. He goes out of his way to understand your requirements and you know he is fighting your corner to help find the perfect place. He even came out on a Sunday to show us ...
read full review
Was this helpful? Yes

“Excellent service...”

Share on :
Jan 31,2019
Minithumbup
By: 'Serkan'
Jan 31,2019
0 people found
this helpful
When I was searching for flat, I contacted with Northfields Shepherd's Bush branch, the team was very helpful. Ernest has assisted me in property research and provided me numerous options. He is very professional and knows very well West London area. I strongly advice working ...
read full review
Comment on agent fees
It's reasonable.
Was this helpful? Yes

“Great Service...”

Share on :
Dec 21,2018
Minithumbup
Amir
By: 'Josh'
Dec 21,2018
0 people found
this helpful
We recently sold our flat through Northfields, after getting frustrated with a lot of the estate agents in the local area who perhaps fitted the " estate agent stereotype" we were decided to use Northfields as every member of there team from each office we dealt ...
read full review
Comment on agent fees
For the volume of work and extra things they did i would say there fees are fair in comparison to other agents in the area
Was this helpful? Yes

“Excellent service...”

Share on :
Dec 20,2018
Minithumbup
Abraham
By: 'Mark'
Dec 20,2018
0 people found
this helpful
Abraham had a very conscientious and determined approach to the sale. He also thought creatively to overcome some tricky obstacles to get the sale over the line. Many thanks...
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes

“A complicated Chain - Northfields...”

Share on :
Dec 19,2018
Minithumbup
By: 'Jerome'
Dec 19,2018
0 people found
this helpful
Northfields were the acting agent for the purchase of our new home. They were extremely professional, yet friendly in their approach. Their attention to detail in understanding the requirements of our search as well as the property we eventually bought, and its current owners situation ...
read full review
Comment on agent fees
N/A
Was this helpful? Yes

“5* service all the way!...”

Share on :
Dec 10,2018
Minithumbup
Amir
By: 'Arati'
Dec 10,2018
0 people found
this helpful
I have just completed on the purchase of my new flat via Amir Ouri at Northfields, Pitshanger Lane branch and could not be more delighted with the service received. Amir went out of his way to find me the flat of my dreams and provided ...
read full review
Comment on agent fees
Their fees were in line with all other agents in the area.
Was this helpful? Yes

Tenant Fees

To move into this property you will need to pay rent in advance (usually monthly in advance) as well as a deposit of 5 weeks rent (or have a Zero Deposit policy in place if applicable.) Details of permitted payments and default fees can be found in our Tenant Guide and Tenancy Agreement.

Most tenancies are Assured Shorthold Tenancies. If you are not renting this property under an Assured Shorthold Tenancy or licence agreement then you will also have to pay the following prior to the commencement of a tenancy: Administration fee (£300 inclusive of VAT);Referencing fee (£75 per tenant/guarantor);Inventory check (prices vary depending on size and furnishing of the property.)

Please note, the rent advertised is pure rent and does not include any additional services such as council tax, water rates or utilities.

For your protection we are members of a Client Protection Scheme:
Membership number A476
The National Approved Letting Scheme
Eagle Tower
Montpellier Drive
Cheltenham
GL50 1TA

We will always investigate any complaint raised to us. You can email if you need to escalate anything that you are not happy with and we shall guide you through our internal complaints procedure.
We are also a member of a redress scheme:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP

Where we hold a Tenancy Deposit we register it with the TDS which stands for Tenancy Deposit Scheme. Their address is:
Tenancy Deposit Scheme (TDS),
PO Box 1255,
Hemel Hempstead,
Herts,
HP1 9GN
Last updated at 12/06/2019, 12:57 PM by Beth Waring
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 5:23 PM 28/03/2019 by Beth Gregory

Awards won by Northfields

Regional Awards won by Northfields

Individual Branch Awards

London, W5

London, W12



Get in touch with

Northfields