“XPS Lettings - Lost half of deposit for no reason ......”
1 Star Review
Sep 05,2014
By:
'Saurabh'
Sep 05,2014
Branch: Ilford, 141 Cranbrook Road
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: No
Postcode: IG1
Branch: Ilford, 141 Cranbrook Road
Lettings (as a Tenant)
Rent PCM: £750
Postcode: IG1
5
people found
this helpful
XPS Lettings - Lost half of deposit for no reason to these cheaters
Had a very bad experience with XPS Lettings on Cranbrook Road,Ilford. Took a property on rent through them in August 2013 and when vacated the property in March 2014, they deducted half of the deposit amount for no proper reason. As I already moved outside the country so these people made me to do lot of email and telephonic follow-ups over 2 months and despite so many follow-ups they never gave the individual breakup of deposit deduction. They gave some stupid reaons as carpet cleaning and shampooing the cushion of a chair with no evidence of doing that. Though it was all clean as we stayed there for hardly 10 months.
Moreover the manage there, Mr. Abid didn't even come on phone to talk to me whenever I called and agency people kept telling that he is busy, in meeting, will call back etc. As I have moved out of country so I couldn't go to court to pursue this matter as these people were not even agreeing to take this issue through ADR (Alternate Dispute Resolution).
I lost 378 pounds in the name of deposit deduction for just 10 months stay in the property with no justification of deducted amount. It was like take it or leave it.
So beware of this agency and spread the word that these are totally unreliable people and cheaters.
So always check the review and credibility of letting agency before going to them.
5
people found
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