“If I could give this company zero stars I wou......”
1 Star Review
Apr 30,2023
By:
'Georgina Lucas'
Apr 30,2023
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E1
Lettings (as a Tenant)
Postcode: E1
0
people found
this helpful
If I could give this company zero stars I would. The customer service is abysmal, as a tenant you need to know who to contact should you encounter a problem and with AM every department seemed to not want to have anything to do with ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Worst agents I have come across in 25 years o......”
1 Star Review
Aug 13,2020
By:
'Usha'
Aug 13,2020
Services: Lettings (as a Landlord)
Rent PCM: £1400
Would you recommend?: No
Postcode: E1
Lettings (as a Landlord)
Rent PCM: £1400
Postcode: E1
0
people found
this helpful
Worst agents I have come across in 25 years of letting business. Told lies to tenant and myself. They have no idea of good service - only interested in taking money....
read full review
0
people found
this helpful
Was this helpful?
Yes
“Rented a property for two years and will neve......”
1 Star Review
Apr 08,2020
By:
'Mary'
Apr 08,2020
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: No
Postcode: E1
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: E1
1
people found
this helpful
Rented a property for two years and will never use their services again. Terrible customer service, unethical and bullying practices. They went into the flat I was renting on two occasions while I was in the flat and without previous notice. They did not bother ...
read full review
1
people found
this helpful
Was this helpful?
Yes
1 Star Review
Jul 30,2018
By:
'Keran'
Jul 30,2018
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: E1
Lettings (Prospective customer)
Postcode: E1
5
people found
this helpful
We approached Atkinson Mcleod - Aldgate about a flat listed on their website. On 23 July, we viewed the flat and were very much interested in it. We reached an agreement with the landlord via the estate agent, Alexandra, on price and duration. On 23 July, we ...
read full review
5
people found
this helpful
Was this helpful?
Yes
“Disapppointing and clearly lied...”
1 Star Review
Jul 18,2018
By:
'E1'
Jul 18,2018
Services: Lettings (as a Landlord)
Rent PCM: £1720
Would you recommend?: No
Postcode: E1
Lettings (as a Landlord)
Rent PCM: £1720
Postcode: E1
3
people found
this helpful
Used AM to find tenant for my flat. Failure to get any offers in 6 weeks. Local rival estate agent found someone at the right price within 10 days. Once I informed Megan at AM of this she magically found someone within 24 hours, at a very high ...
read full review
3
people found
this helpful
Was this helpful?
Yes
“Appalling organistion...”
1 Star Review
Jul 17,2018
By:
'CJ'
Jul 17,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E1W
Lettings (as a Tenant)
Postcode: E1W
4
people found
this helpful
I would not trust these people to tie their own shoelaces, let alone let them handle a property of mine. As tenants who had them inflicted upon us as managing agency, every fresh dealing we had with them brought some new instance of unprofessionalism or ...
read full review
4
people found
this helpful
Was this helpful?
Yes
“Worst experience of my life...”
1 Star Review
Jun 12,2018
By:
'Abrethor'
Jun 12,2018
Services: Lettings (as a Tenant)
Rent PCM: £1820
Would you recommend?: Yes
Postcode: E1
Lettings (as a Tenant)
Rent PCM: £1820
Postcode: E1
6
people found
this helpful
We had to deal with Atkinson McLeod for two years and everything seems to be a problem at this agency. To mention a few things:
- problems with the beginning of the tenancy, we paid a deposit, did not hear about them for two weeks, ...
read full review
Comment on agent fees
For the service provided, they are extremely high
6
people found
this helpful
Was this helpful?
Yes
“Just could not care less!...”
1 Star Review
Mar 20,2018
By:
'Andrea'
Mar 20,2018
Services: Lettings (as a Tenant)
Rent PCM: £1600
Would you recommend?: No
Postcode: E10
Lettings (as a Tenant)
Rent PCM: £1600
Postcode: E10
5
people found
this helpful
This agency is really good when you need to search for a property and when they need something from you. Eg. they were very quick at taking the money for the deposit and fees. Moreover, they were very fast and proactive when they wanted to ...
read full review
Comment on agent fees
Really bad as they do not provide a good service.
5
people found
this helpful
Was this helpful?
Yes
“Nightmare experience!Ross Atwell went back on several promises on ......”
1 Star Review
Sep 10,2017
By:
'B'
Sep 10,2017
Services: Lettings (as a Tenant)
Rent PCM: £1473
Would you recommend?: No
Postcode: E1
Lettings (as a Tenant)
Rent PCM: £1473
Postcode: E1
4
people found
this helpful
Nightmare experience!
Ross Atwell went back on several promises on what would and would not stay in the house. And on the move-in day we were shocked that the flat had not been cleaned (there was even old underwear left behind!). No compensation was given ...
read full review
4
people found
this helpful
Was this helpful?
Yes
“Very unhappy with the service. We were showed a house ......”
1 Star Review
Dec 07,2016
By:
'N'
Dec 07,2016
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: E1W
Lettings (Prospective customer)
Postcode: E1W
5
people found
this helpful
Very unhappy with the service. We were showed a house by the agent Russ Attewell which was not of our like. The next day we call him to let him know we were not interested. He asked why we weren't interested so I gave my ...
read full review
5
people found
this helpful
Was this helpful?
Yes
“Izabella is an excellent professional. Very transparent, efficient and provides ......”
5 Star Review
Nov 30,2016
By:
'Carlos'
Nov 30,2016
Services: Lettings (as a Landlord)
Sold price: £460
Would you recommend?: Yes
Postcode: E1
Lettings (as a Landlord)
Sold price: £460
Postcode: E1
0
people found
this helpful
Izabella is an excellent professional. Very transparent, efficient and provides continuous updates. She is always ready to help you in the complexities of the sale....
read full review
Comment on agent fees
Competitive
0
people found
this helpful
Was this helpful?
Yes
“Izabella was brilliant throughout the process of selling our property, ......”
5 Star Review
Aug 23,2016
By:
'Lucy'
Aug 23,2016
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: E1
Sales (as a Vendor)
Postcode: E1
0
people found
this helpful
Izabella was brilliant throughout the process of selling our property, really efficient and positive. We would highly recommend using her....
read full review
Comment on agent fees
Reasonable fees, particularly as we felt more effort was put into selling our flat, than other agents.
0
people found
this helpful
Was this helpful?
Yes
“Professional, thorough and knows the local area. I had a ......”
5 Star Review
Aug 01,2016
By:
'Jennifer'
Aug 01,2016
Services: Sales (as a Vendor)
Sold price: £480000
Would you recommend?: Yes
Postcode: E18
Sales (as a Vendor)
Sold price: £480000
Postcode: E18
0
people found
this helpful
Professional, thorough and knows the local area. I had a choice of estate agents to choose from in my local area and Izabella stood out for her professional approach and for being easy to deal with. This proved to be an excellent choice. Whilst her ...
read full review
Comment on agent fees
Excellent value for money
0
people found
this helpful
Was this helpful?
Yes
“Inga was extremely helpful finding a suitable flat for myself, ......”
5 Star Review
Apr 26,2016
By:
'Sid'
Apr 26,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E1
Lettings (as a Tenant)
Postcode: E1
0
people found
this helpful
Inga was extremely helpful finding a suitable flat for myself, very professional and proactive in getting the process moving and ensuring a effortless transition. Highly recommend Inga for anyone looking to move into central London....
read full review
0
people found
this helpful
Was this helpful?
Yes
“I keep coming back to Atkinson Mcleod because of Chloe ......”
5 Star Review
Mar 19,2016
By:
'Angela'
Mar 19,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SW17
Lettings (as a Landlord)
Postcode: SW17
0
people found
this helpful
I keep coming back to Atkinson Mcleod because of Chloe Parker. Chloe is efficient, helpful and no problem is too much trouble.
I don't have a lot of time and I'm difficult to get hold of, but Chloe helps take the stress out of the ...
read full review
Comment on agent fees
Fees are high but the service is good.
0
people found
this helpful
Was this helpful?
Yes
“Manon quickly deciphered what I was looking for. She immediately ......”
5 Star Review
Mar 09,2016
By:
'Mat'
Mar 09,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E1W
Lettings (as a Tenant)
Postcode: E1W
0
people found
this helpful
Manon quickly deciphered what I was looking for. She immediately found exactly the right flat for me. It was the smoothest and swiftest flat search for me ever. I moved 5 times so far, but Manon was by far the most professional, understanding, trustworthy, and personable ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“I chose to use Aitkinson Mcleoed as I had rented ......”
4 Star Review
Mar 08,2016
By:
'Chloe'
Mar 08,2016
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: E13
Sales (as a Vendor)
Postcode: E13
0
people found
this helpful
I chose to use Aitkinson Mcleoed as I had rented another flat through them, and subsequently bought this property through them. At the time I had been impressed with their service so decided to give them the business to sell it again.
Izabella was very ...
read full review
Comment on agent fees
As I had bought the property through Aitkinson Mcloed, they agreed to a lower percentage of the sale price.
Both Izabella and Zsolt earned that money in the service they provided
0
people found
this helpful
Was this helpful?
Yes
“Manon was great! From the minute I spoke to her ......”
5 Star Review
Feb 19,2016
By:
'Michael'
Feb 19,2016
Services: Lettings (as a Tenant)
Rent PCM: £1517
Would you recommend?: Yes
Postcode: E1W
Lettings (as a Tenant)
Rent PCM: £1517
Postcode: E1W
0
people found
this helpful
Manon was great! From the minute I spoke to her on the phone all the way up to securing the flat she was there to help. She was knowledgeable and friendly and offered advice and guidance every step of the way. Dealing was Leigh was ...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“Manon is truly an outstanding agent! We had some very ......”
5 Star Review
Feb 19,2016
By:
'Asmae'
Feb 19,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E1
Lettings (as a Tenant)
Postcode: E1
0
people found
this helpful
Manon is truly an outstanding agent! We had some very specific requests (an extremely quiet and spacious flat, but still in the heart of the city of London, in order to be able to walk to work), and she managed to very quickly find us ...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“Very Good service all round - Ebru was polite and ......”
4 Star Review
Feb 19,2016
By:
'G'
Feb 19,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE15
Lettings (as a Tenant)
Postcode: SE15
0
people found
this helpful
Very Good service all round - Ebru was polite and professional and guided us through the process of extending our contract. Would recommend to anyone....
read full review
0
people found
this helpful
Was this helpful?
Yes
“Manon is very experienced, professional and nice Consultant. She find ......”
5 Star Review
Feb 16,2016
By:
'Denisa'
Feb 16,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E18
Lettings (as a Tenant)
Postcode: E18
0
people found
this helpful
Manon is very experienced, professional and nice Consultant. She find perfect flat for us and helped us during all process. She is very communicative and answer you all queries within minutes. You can rely on her....
read full review
Comment on agent fees
GOOD
0
people found
this helpful
Was this helpful?
Yes
“Manon Laurent was very helpful and professional in assisting us. ......”
5 Star Review
Feb 12,2016
By:
'James'
Feb 12,2016
Services: Lettings (as a Tenant)
Rent PCM: £2340
Would you recommend?: Yes
Postcode: E18
Lettings (as a Tenant)
Rent PCM: £2340
Postcode: E18
0
people found
this helpful
Manon Laurent was very helpful and professional in assisting us. She did her up most in making sure we got the best deal, and the one we wanted. Very friendly and very responsive with any queries we had....
read full review
0
people found
this helpful
Was this helpful?
Yes
“After some bad experiences with other agencies, we were very ......”
5 Star Review
Feb 05,2016
By:
'CJ'
Feb 05,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E1
Lettings (as a Tenant)
Postcode: E1
0
people found
this helpful
After some bad experiences with other agencies, we were very reluctant about working with Atkinson McLeod in our search for a property in the city, but their professionalism and attention to our needs really impressed us.
I would totally recommend MANON LAURENT to everyone looking ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Harvey let our property, 217 Cornell Building, and because of his ......”
5 Star Review
Jan 29,2016
By:
'Aftab'
Jan 29,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E1
Lettings (as a Landlord)
Postcode: E1
1
people found
this helpful
Harvey let our property, 217 Cornell Building, and because of his service, we have given 2 other properties to Atkinson Mcleod.
Harvey provides a good follow up service after the property has been let, a quality I have not found in other letting agents.
He is a ...
read full review
Comment on agent fees
The fees have been negotiated with Atkinson Mcleod as a multi- landlord.
1
people found
this helpful
Was this helpful?
Yes
“Harvey has recently me find a new flat.I walked ......”
5 Star Review
Jan 29,2016
By:
'Mark'
Jan 29,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E18
Lettings (as a Tenant)
Postcode: E18
0
people found
this helpful
Harvey has recently me find a new flat.
I walked in off the street, gave him my specification and an hour or so later was putting down my deposit on the only place we needed to see.
Now thats the way I like to move ...
read full review
Comment on agent fees
Fine
0
people found
this helpful
Was this helpful?
Yes
“Me and my wife were looking for a two bed ......”
5 Star Review
Jan 28,2016
By:
'Konstantin'
Jan 28,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EC1
Lettings (as a Tenant)
Postcode: EC1
0
people found
this helpful
Me and my wife were looking for a two bed property close to the City, and we were delighted to have MANON LAURENT assist us. Very professional but at the same time enthusiastic, friendly and hard working. She did her best to fulfill our exact ...
read full review
Comment on agent fees
normal
0
people found
this helpful
Was this helpful?
Yes
“good communication - good negotiator - understands clients problems - ......”
5 Star Review
Jan 27,2016
By:
'biddy'
Jan 27,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E1
Lettings (as a Landlord)
Postcode: E1
1
people found
this helpful
good communication - good negotiator - understands clients problems - was excellent in overall dealing with me - efficient at his job - good work overall...
read full review
1
people found
this helpful
Was this helpful?
Yes
“Excellent - above and beyond what is required. Really did ......”
5 Star Review
Jan 26,2016
By:
'Kevin'
Jan 26,2016
Services: Lettings (as a Landlord)
Rent PCM: £575
Would you recommend?: Yes
Postcode: E1
Lettings (as a Landlord)
Rent PCM: £575
Postcode: E1
0
people found
this helpful
Excellent - above and beyond what is required. Really did go the extra mile to make the deal work for all parties concerned....
read full review
0
people found
this helpful
Was this helpful?
Yes
“Harvey has been a great asset for me and my ......”
5 Star Review
Jan 26,2016
By:
'Melvin'
Jan 26,2016
Services: Lettings (as a Tenant)
Rent PCM: £2491
Would you recommend?: Yes
Postcode: E1
Lettings (as a Tenant)
Rent PCM: £2491
Postcode: E1
0
people found
this helpful
Harvey has been a great asset for me and my partner. As from the beginning, he was determined to help us find a new home. He directly understood where we were looking for. After a first good attempt, he was so flexible to, unscheduled, take ...
read full review
Comment on agent fees
I am little bit suprised about the fee, expecially because they have never been agreed or communicated before. Having said that, the service that Harvey provided makes me not complain about this
0
people found
this helpful
Was this helpful?
Yes
“Very proactive in keeping me informed on what was happening ......”
5 Star Review
Jan 21,2016
By:
'Joana'
Jan 21,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E1
Lettings (as a Tenant)
Postcode: E1
0
people found
this helpful
Very proactive in keeping me informed on what was happening and generally helpful. Would have no problems with working with Harvey again and recommend him to friends....
read full review
0
people found
this helpful
Was this helpful?
Yes