“My husband, daughter & I have just been through what is ......”
5 Star Review
May 26,2017
By:
'Lisa'
May 26,2017
Branch: Hornchurch, 135 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: RM15
Branch: Hornchurch, 135 High Street
Sales (as a Vendor)
Postcode: RM15
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My husband, daughter & I have just been through what is considered to be one of life's most stressful occasions and lived to tell the tale!! When we first thought about moving from our family home of 15 years it was such a daunting prospect and an incredibly hard decision to make. This was made easier by the friendly team at Hornchurch. When undertaking something so life changing it's imperative to have the right people behind you supporting you. This is exactly what we received from day one from Beresfords Hornchurch and we very much appreciate it.
I have to mention one person in particular, Linda Sullivan who was instrumental in ensuring things ran smoothly and efficiently. She worked tirelessly to get viewers round, at times accompanying them and expertly selling our house to them. Even when we went off on holiday for a fortnight to Costa Rica, Linda was in communication with us getting viewers through our door and negotiating offers. I'm not sure how many other estate agents would go to these lengths when their clients are abroad but I really felt she went out on a limb. Her expert negotiation skills ultimately resulted in a sale. Linda was a calm, rational voice on the end of the phone when it was needed. I found her to be extremely accommodating and absolutely nothing was too much trouble. I honestly felt I could ask her the silliest of questions and if she didn't know the answer (which was rare!) she'd endeavour to find out. As our sale and purchase progressed and time started to tick by, there were many occasions when I needed explanations or answers. When the sales progressor was unavailable I turned to Linda once again. During the most stressful times of the move Linda was friendly, reassuring and supportive whilst remaining professional.
In today's society people are very quick to give negative feedback so I felt compelled to praise Linda's hard work together with the team at Beresfords Hornchurch. Thank you for a job well done
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