50% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
May 04,2018
May 04,2018
3
people found
this helpful
this helpful
I had made an offer to buy a property marketed by Taylor Walsh's Adam. My offer was accepted by the vendor.
However, at every step I struggled with Taylor Walsh.
First they tried to push their mortgage advisor who would charge approx 900 pounds. With great difficulty, I told Adam that I will go my own way.
Then they pushed their own Conveyancer. Please note that their conveyancer started operations around 1 year back and so far has never filed annual returns. I saw this as a huge risk and again told Adam that I have my own solicitor.
Next, Adam started discussions about selling my own house. Again,I had to tell him that I don't want to sell my house. Having seen his lack of interest in actual sale of the vendor's property, there was no way that I could have him market my house.
So far in the process, Adam's key focus was on selling his services to me than to sell the vendor's house to me. I saw this as a huge conflict of interest.
Finally, the discussions on the property sale started. Adam suggested that the vendor wanted to keep the property on market while I sorted my mortgage(btw, I have taken mortgage several times in the past, have a very big deposit, and have impeccable credit history). I did not believe that vendor wanted this. I still believe, Adam was doing this as he had failed in his attempts to sell his services to me. Adam promised that he will not book the property for viewings while I sorted my mortgage(Adam - do people fall for this trap??)
As his condition of keeping the property on market while I sorted my mortgage was not acceptable to me, I walked out of the deal.
In summary,
Adam did not keep the interest of the vendor in mind(now I dont have to wonder why such a lovely property has been on the market for 5 months).
Adam did his best to push his services to me(the buyer).This was a huge conflict of interest and I felt Adam is low on ethics. Only after pushing so much for his services, did the discussion on the actual property sale took place.
However, at every step I struggled with Taylor Walsh.
First they tried to push their mortgage advisor who would charge approx 900 pounds. With great difficulty, I told Adam that I will go my own way.
Then they pushed their own Conveyancer. Please note that their conveyancer started operations around 1 year back and so far has never filed annual returns. I saw this as a huge risk and again told Adam that I have my own solicitor.
Next, Adam started discussions about selling my own house. Again,I had to tell him that I don't want to sell my house. Having seen his lack of interest in actual sale of the vendor's property, there was no way that I could have him market my house.
So far in the process, Adam's key focus was on selling his services to me than to sell the vendor's house to me. I saw this as a huge conflict of interest.
Finally, the discussions on the property sale started. Adam suggested that the vendor wanted to keep the property on market while I sorted my mortgage(btw, I have taken mortgage several times in the past, have a very big deposit, and have impeccable credit history). I did not believe that vendor wanted this. I still believe, Adam was doing this as he had failed in his attempts to sell his services to me. Adam promised that he will not book the property for viewings while I sorted my mortgage(Adam - do people fall for this trap??)
As his condition of keeping the property on market while I sorted my mortgage was not acceptable to me, I walked out of the deal.
In summary,
Adam did not keep the interest of the vendor in mind(now I dont have to wonder why such a lovely property has been on the market for 5 months).
Adam did his best to push his services to me(the buyer).This was a huge conflict of interest and I felt Adam is low on ethics. Only after pushing so much for his services, did the discussion on the actual property sale took place.
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Opening Hours
Address
Taylor Walsh
Regency Court, 224 Upper Fifth Street
Milton Keynes
Buckinghamshire
MK9 2HR
01908 571 550
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 100% | £505,000 | £505,000 |
| Lettings | 100% | 99% | £895 | £1,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 1 | 0 | 2 | 0 | 1 | 0 | 1 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jul 10,2022
Jul 10,2022
1
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Poor service from Steve at this estate agents. Never calls you back or answers the phone. Always leave a message and he will call back but this never happens. I guess there not interested in selling their houses they advertise or gaining instructions. A very ...
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May 18,2021
May 18,2021
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Charlotte Cobain had been helped me to find the property recently. I would like to say that She is very professional, responsive, helpful, friendly..... thank you very much for a fantastic service at Taylor Walsh...
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Apr 23,2021
Apr 23,2021
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The Milton Keynes office were so helpful and provided great customer service keeping us updated throughout the buying process and even presented us with a moving in box on completion day. Well done to Charley and all her colleagues....
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Apr 08,2021
Apr 08,2021
0
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From the outset the service I received was outstanding. If you are selling a property I would definitely recommend Taylor Walsh for friendly, professional and exceptional customer service. A special thanks to Barry, Christian and Felicity who supported and guided me through my sale. If ...
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Oct 13,2020
Oct 13,2020
0
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We have recently rented a property in Milton Keynes through the central branch of Taylor Walsh. Our point of contact was Charlotte Cobain. She was very professional and explained the whole process really clearly. Any contact that was made through email or phone the response ...
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Apr 02,2020
Apr 02,2020
0
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TaylorWalsh are providing a fantastic letting service for us - professional, knowlegeable and always contactable. Any Tenant queries are always dealt with promptly. We have no hesitation in recommending them, plus their fees are very competitive....
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Aug 23,2019
Aug 23,2019
0
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Professional and Responsive.
From the word go, Taylor Walsh got to work selling our property. They were aware I needed the sale to happen quickly and they didn't let me or my partner down. From the Sales office to the managing agents, they all worked ...
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May 04,2018
May 04,2018
3
people found
this helpful
this helpful
I had made an offer to buy a property marketed by Taylor Walsh's Adam. My offer was accepted by the vendor.
However, at every step I struggled with Taylor Walsh.
First they tried to push their mortgage advisor who would charge approx 900 pounds. With great ...
read full review
read full review
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Jun 27, 2018
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(1)
Mr Sharma,
Thank you for taking the time to leave us a review and explain how thorough we are when receiving an offer.
Adam is a valued member of staff at Taylor Walsh and is constantly receiving praise from clients. I believe Adam has acted in the best manner possible, however his bubbly personality has obviously been a little keen for your liking.
Our policies state that for a property to be removed from the open market, we NEED to have complete certainty that a buyer is proceed able ...
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Thank you for taking the time to leave us a review and explain how thorough we are when receiving an offer.
Adam is a valued member of staff at Taylor Walsh and is constantly receiving praise from clients. I believe Adam has acted in the best manner possible, however his bubbly personality has obviously been a little keen for your liking.
Our policies state that for a property to be removed from the open market, we NEED to have complete certainty that a buyer is proceed able and able to obtain the finance needed.
When we receive an offer, the very first thing we do is ask the buyer (yourself in this instance) to have a conversation with one of our mortgage brokers so they can substantiate your offer and confirm you are proceedable. (you don't need to use them, but the service is there for you if needed).
When we agree a sale to a client we ensure that all angles have been covered so we know we have the very best buyer possible for the property. We are NOT an agent that will just sell to anyone then allow a sale to fall through 6 weeks down the line because there is a problem with finance or a broken chain.
I can assure you there is no conflict of interest, just a case of making sure our vendor has the best buyer possible. All properties remain on the market for sale until a solicitor is instructed.
We are here to sell houses, not upset people Mr Sharma.
It's disappointing that you didn't continue with the purchase and we hope you have now secured a property that suits you.
The vendors best interests have always been in mind and the property is due to exchange any day now.
Regards
Jamie Walsh