“shocking communication...”
1 Star Review
Jun 27,2018
By:
'Frankie'
Jun 27,2018
Branch: Manchester, 21 Albion Street
Services: Lettings (as a Tenant)
Rent PCM: £580
Would you recommend?: No
Postcode: M3
Branch: Manchester, 21 Albion Street
Lettings (as a Tenant)
Rent PCM: £580
Postcode: M3
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Their communication skills have been shocking over the phone and in writing, having based assumptions on a persons situation without checking first.
They marketed my flat I was still in and agreed a new let without asking me for a move out date. Bridgefords now have to withdraw a tenancy agreement - I feel sorry for the prospective tenants. All it took, was them to read my correspondence correctly and check with me first when the actual move out date would be.
They then had the gall to blame me for it!! This made me stressed out indeed and put me in a very difficult position.
I told them of the exact words I used & that I had never agreed an actual move out date.. I also had a conversation around viewings 2 weeks prior as I did not have a move out date, as was concerned what available date they were giving out. especially after an email from them giving me an expected vacancy date 10 weeks down the line - another example of bad communication.. just shockingly bad.
Comment on agent fees
bad fees as came up with an extra £200 I was unaware of until after I signed for it.
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