1 Star Review
Jul 18,2018
By:
'Lisa'
Jul 18,2018
Branch: London, 388 Chiswick High Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: W4
Branch: London, 388 Chiswick High Road
Lettings (Prospective customer)
Postcode: W4
10
people found
this helpful
No clue why the google reviews are full of five stars.
Shocking experience. I found out Dexter is badly managed from a viewing. The property I viewed was literally next to the Chiswick office, so that I presumed I would be in time for the next viewing with other agency. However, they made me wait for 10minutes since I came to the office, and I had to wait for another 15min before the property's gate. Guess what? The manager was waiting for other staff who had the property's key!!! While the property is next to the office, the man took a roundabout route to the house. (wasted 10min)
I eventually got into the property, however, it was completely different from the pictures on their website. (as tiny as a fancy kennel)
I totally wasted my time and missed the important appointment with other agency after that.
Bad management. Useless staff.
10
people found
this helpful
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Thank you for your feedback, however I am very sorry to read that you have been unhappy with our Chiswick office. As I am unable to find your details on our database from your review, if you could please email me with further details at [email protected], I would like to look into this matter on your behalf.
In the meantime, I would like to thank you for bringing this to our attention.
Kind regards
Marilyn
Head of Customer Relations