“We had amazing experience, Elissia Drummond w......”
5 Star Review
Jun 21,2022
By:
'Yasir'
Jun 21,2022
Services: Lettings (as a Tenant)
Rent PCM: £1400
Would you recommend?: Yes
Postcode: LS6
Lettings (as a Tenant)
Rent PCM: £1400
Postcode: LS6
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We had amazing experience, Elissia Drummond was extremely helpful and highly professional, overall process was straight forward.
It has been our first experience in Leeds since we have moved recently but definitely not the last with Alan Cooke, thanks again Elissia Drummond....
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“Rented through this unprofessional company....”
1 Star Review
Jun 13,2022
By:
'Nicola'
Jun 13,2022
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: No
Postcode: LS17
Lettings (as a Tenant)
Rent PCM: £700
Postcode: LS17
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Rented through this unprofessional company. Didn't reply to numerous emails. No complaints dealt with in 5 months of me living there. Blamed the landlord. The place was filthy and had major damp problems. Garage door was broke and struggled with the front door to get in ...
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“A professional and efficient team...”
5 Star Review
Jan 07,2022
By:
'Marian'
Jan 07,2022
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: LS17
Sales (as a Vendor)
Postcode: LS17
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Jeremy and Nicola have been professional throughout the entire process of selling the property , always keeping us informed and providing good and prompt advice, and kind help when requested. Whenever we had questions, they answered very promptly and thoroughly.
I recommend Alan Cooke to anyone ...
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“outstanding customer care...”
5 Star Review
Feb 26,2021
By:
'Regina'
Feb 26,2021
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: LS17
Sales (as a Vendor)
Postcode: LS17
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We bought and sold our property with Nicola from Alan Cooke Estate Agents . Nicola has provided at all the times an outstanding customer service / care through all the process. She clearly put the customers at the heart of everything she does. Highly recommended , thanks again ...
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“I recently sold an unusual property in the ar......”
5 Star Review
Feb 10,2020
By:
'Davina'
Feb 10,2020
Services: Sales (as a Vendor)
Sold price: £400000
Would you recommend?: Yes
Postcode: LS17
Sales (as a Vendor)
Sold price: £400000
Postcode: LS17
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I recently sold an unusual property in the area and was grateful for their expertise used to value this. I was kept fully informed of the whole process and would certainly use this company again. I chose them because they had originally sold the property ...
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5 Star Review
Aug 03,2018
By:
'Greg'
Aug 03,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: LS17
Sales (as a Vendor)
Postcode: LS17
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Professional from the start, always keeping you informed as to what is happening with potential buyers and always giving good and honest advice.
Questions and queries answered without delay and extremely helpful with all aspects of selling and closing down utilities etc.
I recommend anyone ...
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Comment on agent fees
Good. they go above and beyond.
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“courteous, polite and helpful...”
5 Star Review
Aug 02,2018
By:
'Debbie'
Aug 02,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: LS17
Sales (as a Vendor)
Postcode: LS17
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Very happy with the service provided by both Jeremy Cooke and Nicola Thackray. The house sale went through very smoothly and both were very courteous, polite and helpful during the sale of our late father's property and kept us up-to
-date on all developments during ...
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Comment on agent fees
We were happy with the agent's fees
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5 Star Review
Jul 03,2018
By:
'Susan'
Jul 03,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: LS16
Sales (as a Vendor)
Postcode: LS16
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Fantastic to deal with, incredible service with a smile. Nothing was too much trouble. From brilliant marketing, trouble free and smooth sale right from the start to completion. Can only praise the wonderful and genuinely caring staff. Can't thank both Jeremy and Nicola enough for ...
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Comment on agent fees
Very fair and competitive fees. Worth paying for the incredible service and knowledgeable staff at Alan Cooke. Don't bother shopping around, Jeremy and Nicola are simply the best.
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“Nothing was ever too much trouble and whatever she said she would do ....she did!...”
5 Star Review
May 02,2018
By:
'Definitely'
May 02,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: LS17
Sales (as a Vendor)
Postcode: LS17
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I would highly recommended using this company to help you sell. They go above and beyond. They give personal service and are an old established estate agents in north Leeds. Nicola is a total asset to the company....
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Comment on agent fees
Fees are fair
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5 Star Review
Apr 22,2018
By:
'Sonia'
Apr 22,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: LS17
Sales (as a Vendor)
Postcode: LS17
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Excellent service. Staff always very helpful and professional. Nothing was too much for them. The house was sold within 3 weeks despite the office being closed for a few days over Christmas and the New Year....
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Comment on agent fees
Very fair
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“Great experience using Alan Cooke, from start to finish the whole service was smooth....”
5 Star Review
Mar 28,2018
By:
'Naomi'
Mar 28,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: LS17
Sales (as a Vendor)
Postcode: LS17
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Great experience, all phone calls and emails were returned straight away. Nicola was in constant communication with the vendor/ solicitors. She also was very reassuring at stressful points!!...
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Comment on agent fees
Slightly high but you get a great service so worth it.
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“Excellent Professional Service...”
5 Star Review
Mar 27,2018
By:
'JazzyPJ'
Mar 27,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: LS17
Sales (as a Vendor)
Postcode: LS17
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This is the 2nd time I have used Alan Cooke's Estate Agency as I was extremely satisfied the previous time when selling a property.
All staff are very professional, approachable, and keep you informed of progress at all times.
I would not hesitate to use ...
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Comment on agent fees
Good
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“Alan Cooke Estate Agent staff were extremely supportive in the ......”
5 Star Review
Mar 13,2018
By:
'Isabel'
Mar 13,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: LS2
Sales (as a Vendor)
Postcode: LS2
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Alan Cooke Estate Agent staff were extremely supportive in the sales process of my flat. They provided permanent advice on how to handle different issues with solicitors. Completion was successful and am so pleased with the personalised service of Jeremy and Nicola. Thank you very ...
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Comment on agent fees
Justifiable fee
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“Alan Cooke was the agent for a house we recently ......”
5 Star Review
Mar 12,2018
By:
'Meanwood'
Mar 12,2018
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: LS6
Sales (as a Buyer)
Postcode: LS6
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Alan Cooke was the agent for a house we recently bought in Meanwood. Their communication and customer service was excellent, they kept in touch throughout the process and did everything they could to keep us informed....
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“Really impressed with the service, i liked the fact i ......”
5 Star Review
Mar 07,2018
By:
'Simon'
Mar 07,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: LS16
Sales (as a Vendor)
Postcode: LS16
0
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Really impressed with the service, i liked the fact i was always kept informed and sent reminders of appointments etc, Staff were courteous and professional...
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Comment on agent fees
Fees were in line with other agents
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“I would like to thank Jeremy Cooke and Nicola Thackery ......”
5 Star Review
Feb 27,2018
By:
'Sandra'
Feb 27,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: LS17
Sales (as a Vendor)
Postcode: LS17
0
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I would like to thank Jeremy Cooke and Nicola Thackery for there amazing help whilst selling my house. Always kept me informed and up to date with the legal movements , a very friendly and helpful service . Thank you...
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Comment on agent fees
Not a problem
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“Liked the independent, smaller family-feel the company have, and this ......”
5 Star Review
Feb 26,2018
By:
'Mr'
Feb 26,2018
Services: Sales (as a Buyer)
Sold price: £265000
Would you recommend?: Yes
Postcode: LS17
Sales (as a Buyer)
Sold price: £265000
Postcode: LS17
0
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Liked the independent, smaller family-feel the company have, and this came across in the personal diligence with which the finding and purchase happened. They matched us with an ideal property which is certainly going to be our family home in the perfect area for many ...
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Comment on agent fees
As is the industry usual, and well worth it, value added on the part of the agent justified their fee. No problems.
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“This is the third house I have sold through Alan ......”
5 Star Review
Sep 13,2017
By:
'Tracy'
Sep 13,2017
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: LS17
Sales (as a Vendor)
Postcode: LS17
0
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This is the third house I have sold through Alan Cooke Estate Agents and have found that their professionalism and friendly approach has helped selling my houses. As soon as my house went on the market I had a constant stream of prospective buyers and ...
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Comment on agent fees
The fees a re comparable with other estate agents
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“Jeremy attended personally to view and price the property. He ......”
5 Star Review
Sep 04,2017
By:
'Steven'
Sep 04,2017
Services: Sales (as a Vendor)
Sold price: £315000
Would you recommend?: Yes
Postcode: LS17
Sales (as a Vendor)
Sold price: £315000
Postcode: LS17
0
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Jeremy attended personally to view and price the property. He was always available for further discussion and negotiation. His evaluation was realistic and his reasoning sensible. Always helpful....
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Comment on agent fees
Nicola and colleagues kept me informed throughout all the negotiations, always letting me know of client visits and their thoughts on the property afterwards. Always ready to discuss any issues. Always called when she said she would.
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“Excellent service from start to finish. Victoria and Nicola will ......”
5 Star Review
Sep 02,2017
By:
'NicolaH'
Sep 02,2017
Services: Sales (as a Vendor)
Sold price: £191000
Would you recommend?: Yes
Postcode: LS17
Sales (as a Vendor)
Sold price: £191000
Postcode: LS17
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Excellent service from start to finish. Victoria and Nicola will brilliant at keeping me informed and dealing with queries in a prompt and efficient manners. We were particularly pleased that they would accept viewings seven days a week as this wasn't the case with a ...
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Comment on agent fees
Agents fees were competitive and definitely were justified given the service we received
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“Could not ask for a better service - a most ......”
5 Star Review
Aug 14,2017
By:
'LJ'
Aug 14,2017
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: LS17
Sales (as a Vendor)
Postcode: LS17
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Could not ask for a better service - a most kind & caring team who did everything with extreme professionalism. Nothing was too much trouble for them & their communication was brilliant. Highly recommend them including Heidi & Trevor....
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Comment on agent fees
Was very happy to pay them
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“Very helpful in what was a rather protracted transaction - ......”
4 Star Review
Jul 31,2017
By:
'JowettMan'
Jul 31,2017
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: LS17
Sales (as a Buyer)
Postcode: LS17
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Very helpful in what was a rather protracted transaction - no fault of agent I would add. Kept us informed most of the way through....
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Comment on agent fees
As purchasers, we were not subject to any fees
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“Nicola and her team did an excellent job in selling ......”
5 Star Review
Jul 31,2017
By:
'Richard'
Jul 31,2017
Services: Sales (as a Vendor)
Sold price: £277500
Would you recommend?: Yes
Postcode: LS17
Sales (as a Vendor)
Sold price: £277500
Postcode: LS17
0
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Nicola and her team did an excellent job in selling my mother's flat. They kept us well informed throughout the process, chasing the solicitors when needed....
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Comment on agent fees
Fees were fine.
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“We had fabulous service from Alan Cooke. Jeremy gave us ......”
5 Star Review
Jul 29,2017
By:
'Jen'
Jul 29,2017
Services: Sales (as a Vendor)
Sold price: £297000
Would you recommend?: Yes
Postcode: LS17
Sales (as a Vendor)
Sold price: £297000
Postcode: LS17
0
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We had fabulous service from Alan Cooke. Jeremy gave us a realistic market quote and had a ton of people ready to view the property. During the sale both Nicola and Victoria gave good, clear advice and made the entire endeavour as stress free as ...
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Comment on agent fees
Good
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“I have had two very positive experiences with this estate ......”
5 Star Review
Jul 28,2017
By:
'Donna'
Jul 28,2017
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: LS17
Sales (as a Vendor)
Postcode: LS17
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I have had two very positive experiences with this estate agent, firstly when buying a property and then when selling it. Victoria and Nicola were both fantastic and took a lot of the stress out of selling the property. Would absolutely use again and recommend ...
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Comment on agent fees
Very reasonable and competitive fees.
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“We sold our house through Alan Cooke Estate Agents. Throughout ......”
5 Star Review
Jul 12,2017
By:
'Pete'
Jul 12,2017
Services: Sales (as a Vendor)
Sold price: £298000
Would you recommend?: Yes
Postcode: LS17
Sales (as a Vendor)
Sold price: £298000
Postcode: LS17
0
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We sold our house through Alan Cooke Estate Agents. Throughout the whole process the agents maintained a personal approach. Their communication and support was outstanding. Their detailed knowledge of the market place was critical. Clearly, the team work within the office was excellent as there ...
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Comment on agent fees
The fees were competitive
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“Nothing was too much trouble for Nicola and Victoria. Nicola ......”
5 Star Review
Apr 10,2017
By:
'Wendy'
Apr 10,2017
Services: Sales (as a Vendor)
Sold price: £269995
Would you recommend?: Yes
Postcode: LS17
Sales (as a Vendor)
Sold price: £269995
Postcode: LS17
0
people found
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Nothing was too much trouble for Nicola and Victoria. Nicola went out of her way to support me. Brilliant, knowledge service from start to finish....
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Comment on agent fees
On par
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“Both members of staff were very helpful and kept me ......”
5 Star Review
Mar 31,2017
By:
'Stuart'
Mar 31,2017
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: LS17
Sales (as a Vendor)
Postcode: LS17
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Both members of staff were very helpful and kept me informed at all stages of the sale. They were quick to respond with advice when this was asked for....
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Comment on agent fees
Fees were 1% of the sale price. Remember that VAT will be added to this.
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“Absolutely great service throughout. Jeremy told us we would be ......”
5 Star Review
Mar 27,2017
By:
'P&J'
Mar 27,2017
Services: Sales (as a Vendor)
Sold price: £400000
Would you recommend?: Yes
Postcode: LS17
Sales (as a Vendor)
Sold price: £400000
Postcode: LS17
0
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Absolutely great service throughout. Jeremy told us we would be treated as valued customers and that has definitely been the case. Victoria has been particularly helpful through some tricky negotiations with our buyer.
We have been very pleased with the way things have been handled ...
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Comment on agent fees
Good. A set fee + VAT which was agreed in advance
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“We received an excellent service, all the staff were very ......”
5 Star Review
Feb 15,2017
By:
'Bev'
Feb 15,2017
Services: Sales (as a Vendor)
Sold price: £227500
Would you recommend?: Yes
Postcode: LS17
Sales (as a Vendor)
Sold price: £227500
Postcode: LS17
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We received an excellent service, all the staff were very helpful, friendly, kept us in the picture all the time, couldn't have asked for a better service....
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