100% sales valuation accuracy
100% sales fee satisfaction
78% lettings valuation accuracy
83% lettings fee satisfaction
May 08,2019
May 08,2019
0
people found
this helpful
this helpful
I was very happy with how all the team helped and work well together I got in my property in a few days and been very happy with everything.
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May 08, 2019
Hi Thans Louise that you are happy with everything - we try our best and make sure the customer is satisfied at all times
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Latest Reviews
4th Aug 2023
reviewed by 'Sarah Lindo'
22nd Mar 2021
reviewed by 'Disgusted customer'
22nd Mar 2021
reviewed by 'Disgusted customer'
1st Mar 2021
reviewed by 'Ehtisham'
10th Jun 2020
reviewed by 'Helen'
14th Nov 2019
reviewed by 'Rachel'
Opening Hours
Address
Blackhorse Property
532 Thornton Road
Girlington,Bradford
West Yorkshire
BD8 9NB
01274484834
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £80,000 | £80,000 |
| Lettings | 78% | 83% | £350 | £1,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 7 | 3 | 8 | 0 | 5 | 0 | 0 | 0 | 0 | 2 |
Areas covered
- BD1
- BD12
- BD2
- BD18
- BD3
- BD19
- BD4
- BD20
- BD5
- BD21
- BD6
- BD23
- BD7
- BD17
- BD8
- BD9
- BD10
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
Aug 04,2023
Aug 04,2023
0
people found
this helpful
this helpful
Avoid this company they are dishonest I was lied to about my tenants and Black Horse Property owes me rent that was paid to them from the DWP since 2020. Black Horse merged with another company that started to look after my property and then amended ...
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Mar 22,2021
Mar 22,2021
0
people found
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Hopeless. Not remotely interested in selling property. Unresponsive. Useless. If this was my experience as a would-be purchaser, they must be a real nightmare for sellers. If there was a no star option, I would have given that....
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Mar 22,2021
Mar 22,2021
0
people found
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Hopeless. Not remotely interested in selling property. Unresponsive. Useless. If this was my experience as a would-be purchaser, they must be a real nightmare for sellers. If there was a no star option, I would have given that....
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Mar 01,2021
Mar 01,2021
0
people found
this helpful
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They provide a quality service and are very professional throughout the build and best think really friendly and good communication...
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Comment on agent fees
Good
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Jun 10,2020
Jun 10,2020
0
people found
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I have been with this estate agents for nearly a year now and I have to say they are the best estate agents I have been with very professional but also very kind and down to earth. There has been a few issues with the ...
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Nov 14,2019
Nov 14,2019
1
people found
this helpful
this helpful
Nicest people I have met in a long time they helped me and my sister so much in 3 days then any other estate agent has in 2 years which is how long we been trying to get a home and thanks to black horse properties in ...
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Jul 19,2019
Jul 19,2019
3
people found
this helpful
this helpful
Avoid like the plague!!!
I have completed this review so people know what type of company they are dealing with and what to expect in order for any potential clients to make an informed decision on using the firm.
I used Blackhorse for 2 properties; I ...
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May 20,2019
May 20,2019
0
people found
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Been a tenant with Blackhorse for coming on 1 year now, On the 2 occasions when I have a problem with the house, it has been dealt with and fixed within the day, and any other kinds of issues are dealt with quickly and professionally with the ...
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Comment on agent fees
Good
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Yes
May 08,2019
May 08,2019
0
people found
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this helpful
I was very happy with how all the team helped and work well together I got in my property in a few days and been very happy with everything....
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May 08, 2019
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(1)
Hi Thans Louise that you are happy with everything - we try our best and make sure the customer is satisfied at all times ...
May 02,2019
May 02,2019
0
people found
this helpful
this helpful
The staff working in Blackhorse property were vary kindly, doing their job in proper way and treat the customer in proper way....
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Comment on agent fees
they deal with me in proper way.
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May 01,2019
May 01,2019
0
people found
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this helpful
Blackhorse have looked after my property for almost ten years, the service has been amazing. The team at Blackhorse always go above and beyond. Faisal has a wealth of experience, he is always willing to give great advice and very caring. From renting my property ...
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Comment on agent fees
Great
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Yes
Apr 17,2019
Apr 17,2019
1
people found
this helpful
this helpful
i have rented for 10 years and havent had no proplems due to them they are like famliy will bend over backwards for you if your loyal to them ð x...
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Comment on agent fees
very good
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Feb 21,2019
Feb 21,2019
0
people found
this helpful
this helpful
Was recommended by a friend that Blackhorse property did a good job by selling a property for what was put on the market. Actually my property in Denholme was sold £8000 above what I actually thought I would get by excellent advice of putting the property ...
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Comment on agent fees
Very good and reasonably priced packages
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Feb 19,2019
Feb 19,2019
0
people found
this helpful
this helpful
I was impressed with the level of expertise and assistance I got from Blackhorse property. Sold my house within 3 weeks. Wowi...
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Comment on agent fees
Good
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Yes
Feb 19,2019
Feb 19,2019
0
people found
this helpful
this helpful
very nice and polite staff who take their time ratber than fobbing you off like other agents
had a very very good exoerience higbly recommended...
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Comment on agent fees
excellent
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Feb 04,2019
Feb 04,2019
0
people found
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this helpful
Very detailed statement the best of all my agents. The statement details everything down to phone calls to and from the tenant...
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Jan 28,2019
Jan 28,2019
0
people found
this helpful
this helpful
Very professional service and really good pricing staff is very helpful and answer any questions with detail. Will use again most definitely...
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Jan 25,2019
Jan 25,2019
0
people found
this helpful
this helpful
I sold my second house through Blackhorse and would sell every house with them as they are professional and helpfull...
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Comment on agent fees
Good
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Yes
Dec 14,2018
Dec 14,2018
0
people found
this helpful
this helpful
I sold a property through blackhorse and had more than 20 viewings and accepted and offer within a week. Was surprised at how quick i sold my house. Staff was very helpfull and professional throughout...
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Comment on agent fees
Good
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Dec 05,2018
Dec 05,2018
0
people found
this helpful
this helpful
found me a house within 1 week the charges were decent absolutely brilliant I mow own my own property decent area decent price happy days....
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Comment on agent fees
fees were decent cheap compare to most off the agencys.I was dealing with.
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Nov 24,2018
Nov 24,2018
0
people found
this helpful
this helpful
We have been using Bradford Blackhorse for two years now. We had a shaky start but things have settled down and overall, we are happy with their system of management.
Prompt payment of rent. Chasing rent effectively and good communication with us. Also reasonable way ...
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Comment on agent fees
Very reasonable and competitive fee
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Nov 10,2018
Nov 10,2018
0
people found
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Fully satisfied with the service I have had with Blackhorse over the years. Never had any issues what so ever. Professional in every way...
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Comment on agent fees
Very good
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Nov 05,2018
Nov 05,2018
0
people found
this helpful
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I have been with Blackhorse for over 10 years and have been very happy with the excellent service. Never had any issues what so ever...
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Comment on agent fees
Good
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Jul 24,2018
Jul 24,2018
1
people found
this helpful
this helpful
BEWARE OF THEM!
Utterly cheat with deposits. Handed over my property to someone who only paid partial rent. Didn't do anything to obtain rent. And at the end deducted their fee from tenant's deposit without my permission. Also have their own maintenance company. Had been ...
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Comment on agent fees
Bad
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Nov 21, 2018
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(1)
Hi I am really sorry to hear about what you have been through. We are under new management and if you let me know what actually happened I will investigate. We will make sure that you receive the best service possible. ...
Mar 20,2017
Mar 20,2017
0
people found
this helpful
this helpful
I recommend this, I am getting their services from last 2 years. Great services. They are professional. I face few problem in my house they sort it in time. i am happy...
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Comment on agent fees
I recommend Black horse property
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Shareen
Mohammad
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Landlord Fees
Overall Fees
10% (inc. VAT), On Completion (Fees are negotiable)+ No Let, No Success Fee
+ peace of mind
+ Open 6 days a week & 24/7 online
+ Choose the right package for you
+ Minimum professional
standards
+ Full references & credit checks
+ In-house maintenance service
+ Extensive marketing campaigns
+ Unique 7 staged strategy
+ A strong reputation for results
+ Prominent high street locations
+ Eye-catching To Let boards
+ No strangers to property
+ Established since 2000
Vendor Fees
Overall Fees
1.5% (inc. VAT), On Completion (Fees are negotiable)Selling at a glance…
+ No Sale, No Success Fee
+ No withdrawal fees
+ No tie-in periods
+ Designed around you
+ Minimum professional
standards
+ Unique Activity Plans
+ Realistic Pricing
+ Extensive marketing campaigns
+ Unique 7 staged strategy
+ A strong reputation for results
+ Prominent high street locations
+ Eye-catching For Sale boards
+ No strangers to property
+ Established since 2000
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
.1. Please raise your complaint with the property manager or sales advisor that is handling your case.
2. If the sales advisor / property manager cannot resolve the issue for you then please put your complaint in writing addressed to the Lettings Manager for that particular branch.
3. We will acknowledge to your complaint in writing within 5 working days. We will also start a full investigation.
4. In line with The Property Ombudsman guidelines a full written outcome will be sent to you within 15 working days.
5. If you are not satisfied with the full written outcome response from the Branch Manager you can write to the Lettings Director. They will then respond to you with a statement of the final view of the matter within 15 working days of receipt.
6. If you are still not satisfied with the outcome, you can raise your complaint with the:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP 7.
When you have raised a complaint with The Property Ombudsman they will write to us as agents requesting our Property File and our version of the events. A case officer will then undertake a formal review of your complaint largely based on the documents from both sides.
Last updated at 9:26 AM 05/11/2018 by Mohammad Masoom
2. If the sales advisor / property manager cannot resolve the issue for you then please put your complaint in writing addressed to the Lettings Manager for that particular branch.
3. We will acknowledge to your complaint in writing within 5 working days. We will also start a full investigation.
4. In line with The Property Ombudsman guidelines a full written outcome will be sent to you within 15 working days.
5. If you are not satisfied with the full written outcome response from the Branch Manager you can write to the Lettings Director. They will then respond to you with a statement of the final view of the matter within 15 working days of receipt.
6. If you are still not satisfied with the outcome, you can raise your complaint with the:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP 7.
When you have raised a complaint with The Property Ombudsman they will write to us as agents requesting our Property File and our version of the events. A case officer will then undertake a formal review of your complaint largely based on the documents from both sides.
