“If I could give 0 stars , I would. This compa......”
1 Star Review
May 08,2020
By:
'Yasmine'
May 08,2020
Branch: Aberdeen, 44-46 Albert Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: AB15
Branch: Aberdeen, 44-46 Albert Street
Lettings (as a Landlord)
Postcode: AB15
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If I could give 0 stars , I would. This company is absolutely terrible. They are unprofessional and overcharge for every little thing. They will charge for “works” without even asking your permission. We requested about 5 times that if any “jobs” were needing done, that they get authorisation from us first. They did not do this. Ever. They don’t value their landlords whatsoever. They do not transfer rent over to landlords in a timely fashion, and their staff are beyond useless. We had an agreement that a tenant was to pay 6 months upfront, but the agent who let them in and signed the lease did not pay attention to said agreement.
The director - Duncan - is passive aggressive and extremely unprofessional. He does not value customers at all, and couldn’t care less if you are one or not. His emails and tone are proof of that.
Do NOT use this agency. There are plenty out there who value customers and who will not be so unprofessional.
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